The Old Police House

38 Customer Reviews

• "The property is in an ideal location in Grasmere."

  The views from the upstairs living room across to Silver How are just beautiful. There are lots of fabulous walks from the doorstep and easy access to the shops in the village. The property itself is very well equipped and was extremely clean. My friends and I had gathered for a weekend to celebrate a special birthday and it was just perfect - helped on by a very warm sunny weekend in March !

  Thank you for your kind feedback. We are pleased to read that you had an enjoyable stay. We do hope to welcome you back to the Lakes again. The Lakelovers Owner Relations Team Property Owner

  Reviewed by Kerry5.0★Mar 2025

• "We have visited The Old Police House since before the renovations, and numerous times since."

  It always fills our needs. This year was the 80th birthday of one of our group, and we had a great time. Thank you.

  Thank you for your kind comments. We are pleased that you had an enjoyable 80th birthday celebration. We hope that you would return to the Lakes again. The Lakelovers Owner Relations Team Property Owner

  Reviewed by Glennys4.7★Feb 2025

• "The old police house is a lovely contemporary house with all mod cons, a fantastic kitchen and great mezzanine sitting area with fantastic views."

  It is in a great location with Grasmere village literally on the doorstep and great for several fell walks from the house. The bedrooms are lovely and bathroom facilities were great. Our only issue was that downstairs the underfloor heating could not be felt meaning the downstairs bedroom was cold especially at this time of year. The radiators elsewhere got warm but not hot enough to dry clothes quickly if you got soaked. It felt the heating could not be controlled to any great degree if you wanted it to be warmer.

  Thank you for your feedback, I am glad that you liked the house. I am sorry to hear that you did not feel warm enough at all times. The heating is controlled by thermostats on the wall in most rooms, and can be turned up if needed. Unfortunately underfloor heating is not as immediately responsive as radiators, but it usually does keep the house warm. Looking on my app, the heating was on 18-22 hours each day during your visit, so it is disappointing to hear that you were not warm enough. I will check the heating is working properly. Thank you again for your feedback. We have had the heating system overhauled and found a fault with one of the valves, which has been repaired. Thank you for letting us know. Property Owner

  Reviewed by Peter3.8★Nov 2024

• "The key in safe doesn't say which door it is for."

  I was trying to open back door

  Reviewed by Joseph4.7★Nov 2024

• "Wonderful stay and have already booked for 2025"

  Glad you enjoyed your stay and are returning next year. Property Owner

  Reviewed by Michael5.0★Oct 2024

• "Super property."

  Have stayed here 7 times now!! Small concerns though. Hoover did not work well when used just before we left and it smelt of wet dog!! In the upstairs big bedroom king size bed never has a bottom sheet that tucks in the top properly. Bedside tables far too big so cleaners must struggle to make the bed. Frying pans apart from one, all old and have lost their non stick finish. Are booking it for next year!!!! X

  Thank you for your feedback. I am sorry the hoover was smelly, I have changed the bag which should help. I have replaced the frying pans, so there are now 3 new frying pans of various sizes. I appreciated your comments on the bedside tables. We previously had a double bed which we recently replaced with a king sized bed, so the space is tight. I will review the situation when we close the house for complete redecoration in January 2025. Delighted to hear that you have booked again in 2025. Property Owner

  Reviewed by Jill4.7★Oct 2024

• "Loved the holiday and loved the Old Police House for location, size and stunning views."

  Only two points to make it perfect. The floor outside the main bathroom needs fixing, the first time I stepped on it, I thought that I would go through the ceiling. Secondly, the courtesy light on the landing needs adjusting, five minutes is too long; 30 seconds would be sufficient.

  Thank you for your feedback. We are closing the house for 3 weeks in January 2025 to redecorate throughout, and during that time we will get the creaking floor boards looked at. The light on the landing is there to comply with fire regulations, so although I understand your frustration, we are obliged to have it . Property Owner

  Reviewed by Steve4.7★Aug 2024

• "Beautiful house in a beautiful location."

  It was comfortable with all the amenities you need. The only niggles were that there is only one bin for the property and when we arrived it was three quarters full so we were having to take the rubbish elsewhere until bin collection day which was towards the end of the holiday. The property would benefit from the downstairs lounge being upgraded, it's quite worn and not in keeping with the rest of the property.

  Reviewed by Sarah4.1★Jul 2024

• "The old police house was brilliant; perfectly situated in Grasmere."

  It was exactly as described on the web site, and we would certainly think about booking it again. We did Silver Howe, Alcock tarn, Helm & Calf Crag and Easedale tarn all from the front door. A few things: 1. The mattresses are all very soft; not a problem but if you are prone to sciatica/bad back just be aware. 2. The front garden wall is quite low (which is great for the views), but the property does get lots a admiring looks from the many walkers passing by. 3. You should visit Sam Reads book shop, possibly the best independent book shop in the lakes. 4. Do not believe the BBC weather forecast; it said there would be a lot of rain the week we were there but, during the day, it hardly rained.

  Reviewed by Keith5.0★Jun 2024

• "Wonderful property and perfect for our family."

  Ground floor bedroom meant my elderly parents managed with ease and village location great. We had a fabulous week in this immaculate, well equipped house and would highly recommend.

  Reviewed by Linda5.0★May 2024

• "The venue was great and as advertised."

  The house was immaculate and great stay. Feedback: *Please provide stairgate for children as this is a family setup and would help on stairs. *The automatic light in the hallway upstairs - how can this be switched off as does potentially wake up sleepers. *Heating was very hot - needs turning down at points but locked?

  Reviewed by William5.0★Apr 2024

• "The house was immaculately clean and well appointed."

  Beautiful views from the picture windows. Warm throughout. The position was quiet up a road off the main square. All in all a perfect place to spend a week. I had hoped to see red squirrels around Grasmere but as always they proved to be elusive!

  Reviewed by Rachel5.0★Mar 2024

• "My friends and I have visited this property numerous times, before and since the renovations."

  We always love staying there. As we get older, we spend more time in the house, as our walks get shorter. But sitting in the upstairs lounge looking out at the fells is very satisfying. Thank you.

  Reviewed by Glennys5.0★Feb 2024

• "Second time we’ve stayed there and never disappointed."

  Lovely property and location . Thankyou

  Reviewed by David5.0★Feb 2024

• "A lovely house in a great position."

  The beds were very comfortable & nice to have a couple of rooms to relax in although the top room with the great view was the most popular. When we arrived (22nd December) we found the bin to be almost half full so had to leave some boxes & Christmas bags in the kitchen (as raining outside) for the cleaner to dispose of as we couldn’t get them in the cars to take home. Also, the ceiling light in between the two single bedrooms which automatically comes on was far too bright if visiting the bathroom in the night. Maybe one in the socket as in other areas would be better & not so bright. We would definitely stay there again if we were having another family break. Thank you for providing such a lovely home to stay in.

  Thank you for taking the trouble to leave us some feedback. We are glad that you enjoyed your time at the house, and apologise for the bin being half full. We will look into any options to encourage clients to remove as much rubbish as possible prior to the bin being emptied on Thursday. The light that comes on at night is a requirement to meet fire regulations, but we will explore the possibility of making it a less bright light. Thank you again for booking The Old Police House. Property Owner

  Reviewed by Fiona4.7★Dec 2023

• "We had the most fabulous holiday at The Old Police House, thank you for allowing us to experience your beautiful home amid breath-taking scenery."

  We arrived on Friday 1st December to a frosty landscape. We were overjoyed to wake up on Saturday morning to a veritable Winter Wonderland - perfect as it was my 40th birthday celebration! We felt we were on the set of "The Holiday'! The heavy snow continued all day and we had to abandon plans to drive for lunch to Ambleside, but never mind, as we were accommodated at The Wordsworth Hotel in the village, which was delightful. The evening was spent making snowmen in your front garden, feeding the birds and having lots of fun! We loved the location of the house, such a short, easy stroll to a fantastic selection of cafes, pubs, art galleries, shops, co-op. The toy shop in the village has to be the best toy shop we have been in, our children loved it! We also enjoyed exploring the wider area by car (once the snow had melted), some fantastic countryside. Now to the house: we appreciate the high quality of the build and décor. We have had everything we have needed, from crisp white bedding and fluffy towels to a superbly equipped kitchen, bathrooms etc. We have been warm and found the downstairs lounge particularly cosy. Great selection of DVD's, books, games. The children in our party (13, 5 and 2 years) have loved being here. The eight of us have had plenty of room to spread out over the different lounges. The house was extremely clean and smelt clean. We met your cleaner, she is lovely and an asset to your team. We appreciated that all furniture well maintained and comfy. To have made the stay even better, we would have liked a dining table that seated all 8 of us in the party, so that we could have shared meals together. Two did sit at the breakfast bar, but an 8 seater dining table would be welcomed. Some hooks in bathrooms to hang up dressing gowns, clothes etc would have been helpful and a welcome pack (milk, few teabags, biscuits etc.) would be a nice touch for guests. Thank you once again, Graham and Caroline for a fabulous stay. We will definitely recommend and hope to return in the future :)

  Thank you for your feedback, it is always welcome. We are glad that you enjoyed your stay and all that the house offers. The dining table is designed for 8 people, and there are 8 chairs, although these sometimes get removed from the dining area to the rest of the house. We will try and ensure that the chairs are returned to their correct location if they are moved. We hope you will return to The Old Police House soon. Property Owner

  Reviewed by Holly5.0★Dec 2023

• "The heating was on a little high, which we did turn down, but it always seemed to stay high on the thermostat."

  Apart from that, the property was excellent in every way and we will book it again next year, it’s perfect!

  Reviewed by Daniel5.0★Nov 2023

• "Property is magnificent!"

  Wonderful week spent there with my family. Thank you.

  Reviewed by Martin5.0★Nov 2023

• "A well appointed property on the edge of Grasmere with super views."

  Two minutes and you are in the Coop or the marvellous book shop. Back at the house you feel you are out in the countryside. It is warm and cosy and has everything you might require. No need to use the car as there are high and low walks from the front door.

  Reviewed by Jill5.0★Sep 2023

• "Well equipped property with beautiful views."

  Reviewed by Alison5.0★Jul 2023

• "Excellent house, very well set up, and extremely comfortable."

  Fabulous location for all that Grasmere has to offer. Only niggle ( a very small one) is lack of privacy in front garden. I would raise the fence height by 2 feet, either by fence or shrubbery, as there is no privacy when sitting outside and the lane in front of the garden has many walkers using it. And because it is such a beautiful house, everyone cannot help but look at it!

  Reviewed by Claire5.0★Jul 2023

• "We had a brilliant time - our third visit to this stunning property."

  We find its design amazing with the fantastic windows giving full views of the glorious surroundings, while much attention has been devoted to rendering all the rooms tasteful, attractive and comfortable. With so many superb and high quality features, the Old Police House provides the most perfect base for staying in the gem that is Grasmere.

  Reviewed by Patricia Joyce5.0★May 2023

• "Another wonderful stay in this fantastic property."

  Gorgeous views, extremely well-equipped kitchen and a location that is literally in the heart of the village. We love it.

  Thank you for your comments, we are so pleased to hear that you enjoyed your stay, and the views! We hope to welcome you again. The Heart of the Lakes Owner Relations Team Property Owner

  Reviewed by Julie5.0★May 2023

• "We had a wonderful week the house was lovely."

  Only problem was the cleanliness issues. The fridge drawer full of crumbs. Freezer was the same. Downstairs bathroom had lots of mould around shower bottom and bath taps. It could have been easily washed off. Under the furniture in Downstairs bedroom there was sweet wrappers. In the upstairs double there was a dirty tissue behind bedside drawers. Nothing that spoilt the holiday but things you'd not expect or want to find in your holiday home.

  Thank you for your comments, we are pleased to hear that you enjoyed your stay. We are sorry for the issues that you experienced with cleanliness. We will ask our Housekeeping team to look into this. Thank you. The Heart of The Lakes Owner Relations Team Property Owner

  Reviewed by Colette4.4★Apr 2023

• "This is a beautiful property in a beautiful and convenient location."

  Having uninterrupted views to Silver Howe lifted all our spirits. So many possibilities to walk from the house was great - a few minutes on the flat to the village for those with mobility problems and many possibilities to hills and tarns for those who wanted to explore further to hike and wild swim. The layout of the house is great with everything we needed and ground floor space for my elderly Mum. The kitchen is very well equipped. We filled the bird feeders and enjoyed watching the birds, sat on the patio or opened the upstairs living room trifold doors and watched and waved to the passers-by. Two things that would have made it even better- we washed pretty much everything in the kitchen before use as it hadn’t been cleaned properly in the dishwasher and so had food residue on it - can’t believe people put stuff away like this but maybe the cleaners need to check this? Put instructions on the dishwasher about rinsing food, leaving gaps between things, not blocking the rotating arm? - took us a couple of washes to get a wash where everything was clean and didn’t need re washing by hand. We found the thermostats set too high and though they are easy to reset, the timings meant getting up after going to bed to reset them and waking up in the morning overheated and resetting them. Consider some adjustment to the programmes and just overall lower temperatures set to avoid this. The house is really well insulated so not sure why the temperatures need to be set so high.

  Thank you for your kind feedback. It is lovely to hear that you enjoyed your stay, and the views. We take all comments on board. We hope to welcome you back. Property Owner

  Reviewed by Katy4.4★Apr 2023

• "Loved our stay at The Old Police House it was our second visit our first being in 2018 and it was just as we remembered The house itself has the wow factor especially the upstairs lounge which has amazing views of the fells."

  It was nice to come back to the house after being out for the day as it was so warm and cosy.We hope to return again.The Old Police House is a credit to the owners.Thank you for a wonderful stay at your beautiful house .We weren't able to leave a comment at the house as the guest book was full

  Thank you for your kind feedback. We are so glad to hear that you enjoyed your stay, and the views. We hope to welcome you back again. Property Owner

  Reviewed by J5.0★Mar 2023

• "We have stayed in the Old Police House probably 4 times now and it is booked for September 2023 too!"

  ! There are 4 of us, 2 couples and it is ideal. It is warm, cosy, well equipped and in a perfect location. Even better now there is a king sized bed upstairs!!! The kettle is leaking badly from the base. We left a note. We filled the bird feeders!! Jill Russell and Gillian Thomas

  Reviewed by Jill5.0★Oct 2022

• "We enjoyed our stay and for our family of 4 we had ample room."

  The property has been well designed with great views and pleasant evening sun. The only issue we had is around the comfort of the single beds in both of the twin rooms. We would love to rebook for next near BUT need some assurances that they single beds in the twin rooms and need mattress toppers (which are NOT expensive) as our teenage daughters could feel the springs from the mattresses. One of our daughters complained of sleeping badly each night which I find unacceptable at this price bracket quite frankly. Everything else felt like a home-from-home so ideal! PLEASE FIX SINGLE BEDS!!

  Thank you for the feedback. We are sorry that the single beds were uncomfortable. We have four new beds on order to be delivered in early November. We do hope that this will encourage you to book The Old Police House again. Property Owner

  Reviewed by Mark5.0★Aug 2022

• "A fantastic property in an ideal location, very well equipped & comfortable with amazing views & many walks from the door."

  Been visiting Grasmere for many years & that was the best weather we've ever had. Would love to return to the Police House if the price was reduced as very expensive. It was a special celebration for us with our family so thank you so much for a very memorable week !

  Reviewed by L5.0★Aug 2022

• "Lovely modern property / fantastic location- I could quite happily live there !"

  Reviewed by Robert5.0★Jul 2022

• "Extremely disappointed that there was not a hairdryer."

  Clearly this had been a problem for other people as we found an empty hairdryer box in one of the cupboards. In 35 years of holidays in the lakes we have never had a house without a hairdryer. As we all have hairdryers at home we didn't want to buy another and even rang to ask if it would be possible to borrow one. This did spoil our experience somewhat.

  Thank you for the feedback. We are sorry about the lack of hairdryer and will provide one for each of the en-suite bedrooms. Property Owner

  Reviewed by Sandra5.0★Apr 2022

• "No hairdryer provided otherwise great house with superb views"

  Reviewed by Martin5.0★Mar 2022

• "A great place in a good location."

  The thermostat is set too high - kept turning it down, but automatically increases even when we were out.

  Reviewed by David4.7★Feb 2022

• "Water drained away from the upstairs bathroom and en suite basins very slowly."

  They probably need cleaning out. Very disappointing that there is not a king size bed in the upstairs main bedroom. There is room for one with small bedside tables each side. House very cosy and warm. It is very comfortable and kitchen well equiped.

  Glad you enjoyed your stay, and thank you for the feedback. The drainage issues you describe have been cleared. We have replaced the double bed in the upstairs en suite bedroom with a new king sized bed. Property Owner

  Reviewed by Jill4.1★Sep 2021

• "This was our second stay, excellent views and good position for the village."

  We only had six adults this year and this was comfortable, I would say that the accomodation should be listed as three adult bedrooms and a childrens room.

  Reviewed by Steve4.4★Aug 2021

• "Stylish holiday accommodation in a stunning location."

  Our stay here was delightful.

  Reviewed by Mary5.0★May 2021

• "Pros: fantastic cottage, great location, amazing views."

  Good customer service, they were quick to sort out a couple of issues we had. Cons: the under floor heating was on too hot. There are no instructions on how to turn it down. The thermostat were on a program and set too high. Even after speaking with customer services, I didn't feel like we knew what to do. On the other hand it was cold in the evening in the downstairs lounge. One last thing, it would be good to have a small saucepan. They were all very big. Note that the Tefal non-stick pan is badly worn and not safe to use. It should be replaced really.

  Reviewed by Pauline4.4★Apr 2021

• "Absolutely superb property"

  Mrs RobinsonDec 2019

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