Chapel Hill Cottage

40 Customer Reviews

• "This is our 7th/8th time staying at Chapel Hill as it has everything we want and is in a perfect location."

  Still has the comfiest beds around! There have been other reviews which have mentioned the students, we did not hear them at all apart from coming and going, no bother. The cottage is well-equipped and has most things needed - beware the cooker and grill take a while to warm up but I think that is power in The Lakes in general! No gripes at all and have booked again for next year. If anything, it could probably do with a touch up and slight upgrade of TV equipment and the bin lid in the kitchen has been broken or missing since we started staying there over 8 years ago! But I a being pedantic. Can't wait to come back.

  Reviewed by Sarah4.1★Apr 2024

• "We have stayed at this property many times previously and have already booked again for March next year."

  We always enjoy staying here but can we suggest that the Chimney is swept ASAP as there is a very strong acrid overpowering smell emitting from it? PS: We did not use the stove during our visit this time. A new gas boiler has recently been installed in the property which is a welcome improvement. One thing we would recommend is updating the lounge TV to a newer model with a High Definition picture as this would be a welcome improvement.

  Reviewed by Neil4.7★Mar 2024

• "We've stayed at this cottage several times over the last few years and were starting to feel that it was getting rather tired."

  The owners have clearly undertaken a lot of improvements since last year, including a new thermostat, and new domestic appliances, as well as repainting. The cottage looks and feels much better for it. Now, if they could persuade the students next door to be quiet between 1 and 6 am ....!

  Thank you for your feedback. We are so glad that you enjoyed the property and the recent grades to décor and amenities. We hope to welcome you back again. Lakelovers Owner Team Property Owner

  Reviewed by Richard4.7★Mar 2024

• "This is the 7th or 8th time we have stayed at the cottage and are booked again in April."

  We love everything about it and it is home from home. Sooo comfy and has everything we need for the perfect week. We miss the beds so much when we leave! Only thing we would change is the hill/parking, but we know there is nothing that can we done about that. :-) Can't wait to be back.

  Reviewed by Sarah5.0★Nov 2023

• "Lovely cottage in a great location."

  Everything supplied for a self catering base. Our only problem is the parking spot at the property. Being parked on gravel downward we were unable to get our car off as the wheels were spinning on the gravel. Think this as happened to previous guests as a plank of wood is available on the patio to help to get off the spot. Not ideal, should really be tarmac.

  Reviewed by Melanie4.4★Nov 2023

• "A really lovely cottage, close to all of the shops, restaurants and cafes in Ambleside."

  It had everything we needed for a 4 day stay with a really comfortable bed in the main bedroom as well as being spotlessly clean throughout. The only downsides, as mentioned by other guests, were the size of the courtyard which was much smaller than anticipated and a damp smell throughout the cottage which we got used to and didn't marr our enjoyment of the stay. All in all a well maintained cottage which we would have no hesitation in booking again.

  Reviewed by Lisa5.0★Sep 2023

• "We love staying in this cottage and have done so twice now."

  The only improvement we would suggest is to put up curtains in the bedrooms as the blinds are not sufficient to keep out the light resulting in us waking up earlier than we would like.

  Reviewed by Phil5.0★Aug 2023

• "We had a wonderful stay at chapel hill."

  3 adults and 2 children. Perfect location a couple of minutes walk into Ambleside and great for travelling to nearby villages etc. The cottage had nearly everything we needed. The listing says room for a small car however we comfortably parked our Range Rover in the parking space by the house. There is also parking at the top of the hill that is free. The beds were comfortable and the rooms and bathroom were clean. A few points to note, there can be noise from people leaving the pub nearby but it didn’t bother us. The house is dog friendly and The outside door mat had dog wee on it that in the sun really smelt but we moved it and washed the paving. The house is damp so it is disguised by air freshener plug ins that are really over powering. We just turned them off for our stay and didn’t notice a smell. So I don’t feel they are needed. We would return for sure

  Reviewed by Rebecca4.4★Aug 2023

• "Great stay again at chapel hill."

  All good!! Could be a bit of a climb for some people. Also u need o have small car for the parking space. We used car park at bottom. ‘Rydal.’

  Thank you for your kind comments, we are so pleased to hear that you enjoyed your stay. Property Owner

  Reviewed by Catherine5.0★Apr 2023

• "Chapel Hill is a great place for us as a family we return every year we have also stayed with friends as having two bathrooms is a must."

  It’s also close to our favourite pub The Golden Rule as well as Ambleside centre with all the lovely shops, cafes and restaurants. The cottage is cosy as well as spacious with everything you need for a break in the Lakes we will be booking again next year for sure.

  Thank you for your kind feedback. We are so glad to hear that you enjoyed your stay. We hope to welcome you back again. Property Owner

  Reviewed by Neil4.7★Mar 2023

• "Nice cottage, great location."

  Parking could be tricky but we managed to find parking in small car park outside cottage. Lots of great walks directly from cottage. Not cleaned very well. Lots of dog hair and dust remaining. Poorly equipped with hand soap, cleaning products, sponges, bleach, clothes etc)

  Thank you for your feedback. We have made a note of your comments. Property Owner

  Reviewed by Richard4.1★Mar 2023

• "Very nice cottage, well furnished and clean."

  There should be some warning on the listing about accessibility. My partner is disabled and really struggled with access and the internal stairs. Had we known this we wouldn't have booked the property. Parking is also an issue.

  Reviewed by Jim3.8★Feb 2023

• "We have stayed at Chapel Hill 3 times before."

  The cottage kept us warm and cosy during a very cold (but very sunny) week, and there was ample room for 4 adults and our outdoor gear. Overall, we enjoyed our stay. However, the cottage was less clean than expected when we arrived (dusty surfaces, hairs on the floors of both showers, and more hairs and dirt under the kitchen table). We cleaned this up ourselves and reported it to Heart of the Lakes, who offered to send out a cleaner (which we no longer needed). At the end of the week, the microwave stopped working and the kettle socket began to work erratically - both these faults we reported when we handed back the key. Hopefully these problems have been fixed. The cottage seems to be generally well maintained and cared for, so I hope that the problems that we experienced are just a blip. We would certainly stay there again.

  Thank you for your feedback. We are sorry to hear of the cleanliness issues that you found upon your arrival. We will ensure that our high standards continue to be met. The issue with the microwave and kettle appear to be working fine now as no further issues have been reported. We look forward to welcoming you back again. Property Owner

  Reviewed by Richard3.1★Jan 2023

• "Thank you very much we had a lovely stay in Ambleside at Christmas."

  The property was warm, spacious and very comfortable for our family of four and our dog. I was really impressed with the kitchen, which was really well furnished with all the pots, pans, ovenware and utensils that you might need to cook up a Christmas dinner. The location is perfect, close to the heart of Ambleside, and easy to walk straight out into the hills. We had a really special Christmas in Ambleside and would love to return in better weather!

  Reviewed by Robert5.0★Dec 2022

• "We had a fantastic stay in this beautiful comfortable cottage."

  It was really well equipped and I have never slept in a more comfortable bed. There was a little noise from the students next store when they were outside but never too late at night and they were very polite. Overall we loved the cottage and we will definitely book again.

  Reviewed by Alan5.0★Oct 2022

• "This is the 4th time we have stayed here and have booked again for next year."

  We love your house. Its warm, comfortable and like a home from home.

  Reviewed by Angela5.0★Oct 2022

• "Lovely comfortable and well equipped cottage in an ideal location."

  Reviewed by Tim5.0★Aug 2022

• "The washer/dryer didn’t seem to dry the clothes very well at all, luckily the weather was good enough to put the washing outside to dry."

  Other than that all was good within the cottage - we’ll be back

  Reviewed by Sharon5.0★Jul 2022

• "Me and my family (myself wife 3 children and dog) had a brilliant stay at Chapel Hill cottage."

  The cottage was ideal for us the bedrooms were a great size a bathroom upstairs and an en suite in the master bedroom. The living room was a good size and the television came with an app which enabled us to log in to Netflix and Disney plus etc ideal for the kids on an evening. The kitchen again a good size with a dining table for 6, a big fridge freezer dishwasher, washing machine, plenty of plates, cups, glasses and almost every kitchen utensils you can think of which was great. Only negatives were the downstairs cupboard had a bit of a damp smell, one night (Sunday) the neighbours were a bit loud I'm assuming this was the students from accommodations close by and the parking space located at the property was very tight more suitable for a smaller car. we didn’t park there. The cottage was is in a superb location and its only a few mins walk if that into Ambleside. I would definitely consider using this cottage again and visiting Ambleside.

  Reviewed by Kevin4.7★Jun 2022

• "This is a lovely property, it has everything that you would need and in a great location for the centre of Ambleside."

  Unfortunately, the neighbours,as other have described, are loud. On our first night they were partying until 4am! I do not feel that as a result that the property can be described as quiet. It is such a shame because it really detracts from such a lovely property.

  Reviewed by Helen4.4★May 2022

• "A great improvement from our last experience at Chapel Hill Cottage in which we highlighted various issues including cleanliness and dampness."

  It’s good to see that previous feedback has been listened to an acted on by the owner of the Cottage and Heart of the Lakes thank you.

  Reviewed by Neil5.0★Mar 2022

• "Our 2nd visit to this comfortable, well-situated cottage."

  There was ample room for 4 adults, though the good weather didn't test its ability to cope with lots of wet gear! Parking for 2 cars was fine (but including a picture of it on the website would be helpful for people with bigger cars). The only issue was that the students next door were talking quite loudly on our patio at 2am one night - a real disturbance for those in the en-suite room. The students were otherwise well behaved, but guests to this cottage certainly cannot guarantee peace and quiet anymore.

  Reviewed by Richard4.7★Mar 2022

• "The cottage was beautiful, some of my family members had stayed in it prior to it being updated and I must say this is a great improvement."

  The only negative comment I have is being unable to change the heating settings to times that suited us, we were quite often cold if we wanted to stay up late and couldn't get the heating to come back on, other than that we had a wonderful stay and would definitely book this cottage again. Thank you.

  Reviewed by Carol4.7★Dec 2021

• "Nothing about this property disappointed."

  The location is ideal, close to town and on the doorstep to incredible walking. The property itself is furnished to a very high standard and felt like a home from home. Having read previous customer feedback we were a little concerned about noise from connecting property and the parking, we chose this property because we like to park close by. We didn't hear anything at all from the connecting property and parked our T5 camper on the drive with no problems at all. Incredible 5 * property. Would we stay here again, absolutely. Thankyou Heart of the Lakes, yet again you never disappoint.

  Reviewed by H5.0★Dec 2021

• "We have booked holiday cottages in the Lake District with Heart of The Lakes for many years and this was the fourth time we have stayed in Chapel Hill cottage."

  In the past we have always been very pleased with all the properties we have stayed in, standard of cleanliness was always excellent, facilities were good and information provided was accurate. On our last visit the general standard of cleanliness wasn’t good, there were problems with the central heating and the lock on the main entrance to the property wasn’t working. When we have visited this property in December in the past there were always Christmas decorations, although this is not a necessity it was disappointing that there weren’t any this time.

  We would like to thank you for your feedback. We are sorry to hear you found the property was not cleaned up to our usual standard. We will be passing your comments on to our housekeeping manager to investigate. Meanwhile, the owner has attended the property to do a deep clean and to make sure the lock has been fixed. We apologise that the property did not get decorated in time for your arrival, Chapel Hill Cottage is now decorated for Christmas. We thank you again and we hope to welcome you back in the future! Property Owner

  Reviewed by Julie2.5★Dec 2021

• "This was our fourth stay at Chapel Hill Cottage and we will be booking again."

  It is perfect for us and our dog, central location, lovely and clean and the beds are to die for! It has absolutely everything you could wish for; so warm and cosy.

  Reviewed by Sarah4.7★Nov 2021

• "A comfortable property, clean and warm."

  Only downside was the parking and the steps down to the door.

  Reviewed by Dorothy5.0★Oct 2021

• "This was a lovely cottage, decorated to a high standard, with plenty of living space."

  Outside relaxing space is a little limited, but that is offset by the fantastic location, just a 2 minute walk from the centre of Ambleside. Having read reviews about the poor parking space I would have to disagree; I have a family sized estate and was able to get in and out of the space without a problem, while leaving sufficient space to get past the car and into the property. Again, noisy neighbours were mentioned in some previous reviews; I would disagree and say that the neighbours were a little loud on the Saturday night, but it was a Saturday and we only heard them on 1 night out of 7. They weren't rude or offensive and didn't intrude on our stay. If you are in the back of the cottage you would be unlikely to even hear them. Overall a great cottage and we would return again.

  Reviewed by Christopher5.0★Oct 2021

• "Lovely cottage in a great location."

  Cleaning of the cottage before we arrived seemed to have been rushed, crumbs and dust etc under sofas and cleaning products left out on fireplace in living room. Massive downside to this property is the fact that it joins quite a large property with multiple occupants around student age… although very friendly there was zero consideration or respect when it came to keeping the noise to a minimum. Incredibly noisy at night and into the early hours giving us disturbed sleep most nights. Also dogs in the adjoining property that use chapel hill cottages driveway as a toilet. Definite fire hazards in the adjoining property with plastic carrier bags being placed over lights as dimmers. Very much enjoyed our holiday and love Ambleside but incredibly let down by the lack of good quality sleep in the cottage.

  Thank you for taking the time to provide additional feedback following your stay at Chapel Hill Cottage. We are delighted you enjoyed the close proximity to the local amenities and attractions. On behalf of Heart of the Lakes we would like to apologise for the standard of cleanliness. We have spoken with the housekeeping manager of Heart of the Lakes who service the cottage on our behalf and they have assured us measures will be put into place and attention to detail will be improved upon for the benefit of future guests. We can only apologise if any disturbance was caused by the neighbouring property. We have owned the cottage for 3 years and have not experienced disturbances of this nature until very recently. We have spoken with the landlord of the neighbouring property and informed them this feedback, the tenants have been made aware and we would hope further noise disturbances will not occur. We do hope that despite these issues you had an enjoyable time in the Lakes as we hope to welcome you back in the near future. Property Owner

  Reviewed by Charlotte3.1★Sep 2021

• "Although a lovely and spacious cottage with everything we needed the adjoining ‘bedsit or student accommodation’ was so loud all through the night it caused disturbed sleep EVERY night of our two week stay and for extremely long periods and this must be known by Sykes (HOTL’s) because I cannot believe that nobody has never not mentioned this/complained before."

  Accuracy of ‘quiet part of Ambleside’ in the listing doesn’t match reality..........unfortunately. Again, lovely property but let down hugely by adjoining property and the all night long noise this produces.

  Reviewed by Martin3.4★Sep 2021

• "Damp smell."

  Mould in places. Disgusted by crumbs etc between settee cushions. Better to collect keys from key safe at premises.

  Reviewed by Jeffrey3.4★Aug 2021

• "Having to collect the keys and drop them off from the HOF office was a bit of a pain due to the excess traffic and one way system in Ambleside."

  We noticed there was a key safe at the property (although obviously not in use) which would have been much easier!

  Reviewed by Helen4.7★Jul 2021

• "If one of your requirements is guaranteed parking I would not book this cottage."

  Although the cottage has a parking space it is also an access for the adjoining property and therefore is not big enough for a medium sized car and access. In addition as the space is in-between two cottages it is impossible to pull out of the space if there are any cars parked close by as the road is narrow and therefore no room to swing round the parked vehicles. While the description on the listing appears factually correct it is misleading regarding the usability of the space and any available parking on the road outside which is on a first come first served basis. I would suggest the owners provide clearer information on the listing in the first instance and perhaps apply to the council to have a white line across the access to prevent vehicles parking too close. Alternatively they could invest in a permit for the car park.

  Reviewed by Natalia3.8★Jul 2021

• "Gorgeous house, really comfortable, loved the superking bed."

  You should mention that it is up a steep hill in the description. If elderly or ill, people will struggle

  Reviewed by Julia4.7★Jun 2021

• "Fantastic place to stay but the parking was impossible."

  Couldn’t get out car off the driveway for two days as someone had parked too close to the drive. Loved the cottage though.

  Reviewed by Elizabeth5.0★Jun 2021

• "Cottage was lovely."

  Well equipped and comfortable. The only thing wrong for us was the location. We knew it would be up a hill as the name suggests but not expecting it to be such a steep hill. My husband is receiving cancer treatment and struggled with the hill. If we had known it was such a steep hill we would have booked somewhere more accessible for him. Maybe a note in the description about the location would help people with mobility issues choosing where to stay.

  Reviewed by Barbara4.7★Jun 2021

• "We thoroughly enjoyed our stay at Chapel Hill Cottage."

  It is close to the centre of Ambleside in a lovely set back location (on a hill as the name suggests). The cottage was well equipped and clean. We would definitely book to stay here again.

  Reviewed by Nicola5.0★May 2021

• "We were very happy with the accommodation and the cottage was really nice and perfectly located close to the town."

  However the off street parking was completely inaccessible and there wasn’t any local parking near the cottage. As parking was a key factor in choosing accommodation, this was very disappointing. After a 6hr drive, arriving at your accommodation which you had selected for off street parking to find that you could not access was a real sour note. To have the same experience when trying to vacate the property took the shine off what would have otherwise been a lovely holiday. On the parking, even if there had not been rubbish bins and rubbish bags blocking the entrance or other cars parked up to the entrance thereby removing any chance of turning into the space, the space is so small that only a small town car could access not a large family car. Please remove from your website any reference to off street parking

  Reviewed by John3.8★Apr 2021

• "A beautiful cottage."

  Immaculately clean. Very well equipped kitchen. Extremely comfortable and cosy! We had a fabulous holiday.

  SammonsDec 2019

• "A super cottage right in the centre of Ambleside."

  Will be returning soon.

  Mrs BrannaganDec 2019

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