Chapelside Cottage

29 Customer Reviews

• "We had a wonderful stay at Chapelside Cottage."

  It was beautifully presented and we loved how clean and bright it was. The cottage is very well equipped with good quality furnishings. The position is very quiet and convenient, with just a short walk in to Ambleside. The upside down living was great fun, giving a fantastic view of the fells from the lounge. We would definitely recommend a stay here and would love to return.

  Thank you so much for taking the time to write a lovely review, it is much appreciated. I’m glad you had a good stay & we’d love to welcome you back. Property Owner

  Reviewed by Tracey5.0★Apr 2024

• "A beautiful little place, we really enjoyed our stay in your cottage."

  It was extremely comfortable and kept us positive on a few rainy days in the lakes!

  Thank you for the positive feedback, it is much appreciated. I’m glad you had a nice holiday despite the rain. Property Owner

  Reviewed by Jodie5.0★Apr 2024

• "Wonderful holiday home very well equipped and to a high standard ."

  Would definitely return as we had a fabulous time in a perfect location . Thank you

  Thank you so much for your positive feedback. I’m glad you had a nice time & we’d love for you to return sometime. Best wishes Property Owner

  Reviewed by Hilary5.0★Mar 2024

• "We had a fantastic stay at Chapelside."

  It had clearly just been redecorated & refurbished which was lovely. It was spotlessly clean & really well equipped.It is in a great location, only a couple of minutes walk into the centre of Ambleside which is a bustling village with loads of nice bars, restaurants & shops. Definitely recommend & we are looking to return soon.

  Thank you so much for your favourable review. I’m glad you liked our recent makeover & enjoyed your time in Chapelside. Property Owner

  Reviewed by William5.0★Feb 2024

• "We had initially disregarded this property due to a recent poor review regarding cleanliness."

  After reading the owners constructive response to that review we decided to take a chance. We were very glad that we did. The property was spotlessly clean on arrival. The cottage is well equipped and we didn't have to use any of the kitchen and other items that we bring to holiday rentals after previous experience of lack of equipment in other places. The cottage is ideally situated just on the edge of the old town in Ambleside and is only a 70 metre walk or so to two good pubs and around a 100/150m into town where there is a great selection of shops, pubs and restaurants varying from Michelin fine dining to casual cafes. During our stay there was heavy snowfall which blocked roads around the lakes for a few days. Due to the proximity of the town this wasn't an issue and there are many great walks that can be made directly from the house so we found no need to use the car. The owner kindly called during to check that we were ok during the snowy period and to check that we could heat the house adequately. The heating kept the house very cosy despite very low outside temperatures. The layout of the house is good with plenty of storage for coats and boots and we found the beds to be very comfortable. Highly recommended and we will definitely stay here next time we are in the Lakes.

  Thank you for your positive feedback it is really appreciated. I am delighted that despite the snow you were still able to enjoy the holiday & all that Ambleside has to offer. I am glad that you weren’t put off coming by a previous negative review. I am passionate about cleanliness & I’m glad that you found the cottage spotless. We look forward to welcoming you back in the future. Property Owner

  Reviewed by Alan5.0★Nov 2023

• "The third (single) bedroom is more of a corridor from the back door and neither of my children felt safe sleeping in here- luckily we were a trip of only 3 in a sleeps 5 property."

  The standard of cleanliness was not the usual expected for heart of the lakes- we had used towels in the en-suite and general low level dust and a feel of a good deep clean was in order. The property was well equipped and the main attraction for us was the close proximity to Ambleside shops and ease of access to multiple walks from home. We usually stay in a property in the falls, this was a cheaper option and suited the 3 of us well.

  Thank you for passing your comments.I was horrified to hear the cottage was not cleaned to the standards expected. We pay higher than the normal cleaning charge to Heart of the Lakes for cleaning to the highest standard. We have followed this policy for over two years and had nothing but praise. I have taken the matter up with Heart of the Lakes, please accept my sincere apologies. I am glad you found the cottage well equipped & in a great location. Property Owner

  Reviewed by Laura3.4★Oct 2023

• "Great property and great location."

  Kitchen was fully kitted out with everything required. It was clean and comfortable. I would definitely book again. The only small issue we had was that the floorboards squeak and as the bedrooms are downstairs and I am an early riser, it did wake up other people still sleeping. This would not deter me from booking again and just an FYI.

  Thank you for your positive feedback. Great to hear that you enjoyed your stay & we hope that you chose to stay with us again. Property Owner

  Reviewed by Julian4.7★Oct 2023

• "Spacious, well equipped accommodation with off road parking."

  Set at top of short hill which might put some people off however fine for us. We would recommend staying here.

  Thank you for your positive feedback. It is always nice to hear that someone has enjoyed Chapelside as much as we do. Property Owner

  Reviewed by Lindsay5.0★Sep 2023

• "Great property with plenty of room for 4 adults, with a short walk down the hill to Ambleside for pubs and restaurants."

  Excellent area for getting to all parts of the lake district. We had a great time and would recommend this property.

  Thank you for your positive feedback. It is nice to hear that you have enjoyed your stay & would recommend us. Property Owner

  Reviewed by Ian4.4★Sep 2023

• "Fantastic location."

  Quiet but only 5 minutes walk from the centre of Ambleside. The property was fastidiously clean and very well appointed - even the kitchen, important to self-caterers like ourselves, and something that lets down many otherwise lovely cottages. We've stayed here twice and would certainly do so again.

  It is always enjoyable to see people returning and continuing to enjoy their stays. Your comments are appreciated. We look forward to welcoming you in the future. Owner Property Owner

  Reviewed by Simon5.0★May 2023

• "Lovely property, comfortable, warm & spacious, great location, had absolutely everything we needed."

  Thank you for your kind comments. We are pleased to hear that you enjoyed your stay at Chapelside Cottage. We hope to welcome you back for future visits. Property Owner

  Reviewed by Julia4.7★Apr 2023

• "Excellent property in fantastic location."

  Property is well equipped and immaculately clean. Would definitely stay here again.

  Thank you for taking the time to give your feedback. Chapelside is our only property other than our main home. We have owned it for over 30 years. It associated with many happy times. It is always pleasing to see others enjoying both the facilities and its unique position being both close to town yet on the edge of fabulous countryside. We hope to be able to welcome you back in the future. Owner Property Owner

  Reviewed by Neil5.0★Apr 2023

• "Property clean,warm and well stocked."

  Quiet position close to town centre. With the bedrooms being on the ground floor and lack of insulation and shockingly creaky floorboards of upper floor means anyone wanting an early night or a rest has no chance of sleeping due to the noise whenever walking across the living room/kitchen. That would dissuade me from booking this particular property again.

  We are glad to hear that you enjoyed the position and condition of the property. The main living rooms are on the first floor to take advantage of the views. It is a traditionally built house with a timber floor between the first and ground floor. The building is well insulated but it would be unusual to have insulation between the two floors. Just as in a conventional house, you hear people walking across a bedroom floor, the reverse is true. We are conscious of not pounding across a room if people are asleep underneath but it is not a situation that occurs too often. It has never been raised as a problem. All comments are appreciated. The property has recently been totally refurbished and is in superb condition but we will look into the possibility of adding soundproofing when the next refurbishment becomes due. Thank you for your comments Owners Thank you. Property Owner

  Reviewed by Lezlie3.8★Mar 2023

• "Our second stay here."

  Superb cottage. Very well equipped. Real home from home. Highly recommended.

  We are delighted to hear you enjoyed your stay in the cottage and thank you for sharing your thoughts. We hope you will be able to enjoy many equally enjoyable stays in the cottage in the years ahead. owners Property Owner

  Reviewed by K5.0★Feb 2023

• "We had an amazing stay at Chapelside Cottage and will definitely return."

  It’s in an ideal spot and has everything you need for an enjoyable stay. Would definitely recommend.

  We have had so many happy times at Chapelside cottage. It is always a pleasure to hear other people have enjoyed their time at the cottage. Thank you for your kind comments. We look forward to welcoming you back in the future. with best wishes for the festive season and the new year. owners Property Owner

  Reviewed by Carol4.7★Nov 2022

• "Had a great fourth stay at your lovely cottage,well rested and rebooted due to great quiet location."

  Bed very comfortable, appreciated trays, but still think it would benefit from bigger toaster, parking always a bonus, even if a bit tight, always a pleasure to stay at your cosey , lovely cottage, hope to book again soon.

  Thank you for your constructive feedback back. I am delighted to hear you have enjoyed another stay at the cottage. It is most gratifying to hear such positive remarks. My daughter and friends have spent the last few days in the cottage and she has sent a note to confirm a larger toaster has been installed. Your suggestion was appreciated. Best wishes for the festive season and I hope to welcome you back in the New Year owner Property Owner

  Reviewed by Julie4.4★Nov 2022

• "A lovely quiet cottage in a prime lakeland location within quick walking distance of the centre of Ambleside - please note that this cottage is at the top of a hill."

  The cottage itself has a lovely welcoming feel, it is upside down with bedrooms and bathrooms on the ground floor. It is possibly the most well equipped cottage we have ever stayed in in terms of kitchenware, games, bedding, cleaning products etc - you really do not need to take anything other than your clothes and personal items. Internet and TV very good, radio appreciated. Cottage is extremely well heated and beds very comfy. The only things we would improve were: Blind broken in ensuite, this makes you feel very vulnerable in there as the frosted glass window leads straight onto a road, so when showering I felt inclined to get out quick - not sure if passers by can see in, but it felt wrong. Behind the furniture is quite dusty and dirty, also behind bath taps - brown muck, food splashed on kitchen cupboard fronts on arrival - more care would be better, but overall not a deal breaker. Hot water was not enough for a full bath....but we do use a lot normally, we were not sure if it was ok to ask for more. Parking is free but extremely extremely tight in a yard around the back with small walls and a tunnel to navigate - a nightmare with a long estate car.

  It is always good to receive comments such as “ the most well equipped cottage we have ever stayed in” Sorry about the missing blind. It was taken down by the Heart of the Lakes a few weeks ago and I have a replacement on order. Don’t worry about revealing photos in the local newspaper. It is not overlooked. If it had been necessary, I would have put a temporary cover over the window . I will take up your disappointing comments on cleanliness with Heart of the Lakes. We have the hot water set automatically but any guest is free to override. Parking can be tight and is not helped by the lakeland stone walls.The answer is to use the reversing bay behind number 3. Still tight but, with care, useable for all vehicles.. A Range Rover uses one of the spaces on a daily basis. Your thorough review is genuinely appreciated. I am glad you enjoyed your stay and hope to be able to welcome you back in the future. owner Property Owner

  Reviewed by Claire4.4★Oct 2022

• "Parking was very tight in the courtyard, especially if you have a big car."

  Second twin room is small so cottage not ideal for 4 adults. But very clean, well equipped and generally a really nice cottage at the top of a steep hill.

  Thank you for your feed back and I am pleased you enjoyed the facilities and features of the cottage. The main bedroom is 12’ X9’6” plus a decent size en suite. The twin is indeed smaller at 9”9” x 9’9””. The third bedroom is 14’ x 6’. The second bedroom looked much larger when it was fitted with a double bed rather than twin beds. The twin beds do, however, increase flexibility. We are in the fortunate position of having a very high number of people who regularly rebook the cottage. A large number are two couples. Whenever I receive a comment on the cottage I try to ensure something is done to improve any problem raised. I am afraid, in this case , I can’t increase the size of the room. Most people remark how spacious and bright they find the cottage. The bedrooms are down stairs . This creates a larger bright space with the views from the living area on the first floor. I am sure you appreciated the position of the cottage. It is located in a quiet area in the conservation area less than 400 yards from the town centre. Property Owner

  Reviewed by Martin3.8★Sep 2022

• "The cottage is comfortable, clean and well equipped and we enjoyed a very nice family holiday there."

  The parking is awkward (particularly if you have a large family car with a bike rack on the roof) and the downstairs of the house smelt damp / musty. It didn’t stop us from having a great time though!

  Many thanks for your feedback. I am glad you enjoyed your stay . The cottage means a lot to the family and we do all we can to ensure you have a good time. I am at a bit of a loss over the “musty” smell. The cottage is in good structural condition and usually well aired. Since your report, I have had it thoroughly checked over. Shortly before your stay, new carpets were fitted throughout and it would be easy to mix the smell of the carpets with musty. I visited immediately after your report and the smell of new carpet was dominant. I hope to be able to welcome you back to the cottage in the future. Property Owner

  Reviewed by Andrew3.8★Jul 2022

• "Our main problem was parking and property felt very warm all the time"

  Reviewed by Sarah3.4★Jul 2022

• "High standard furnishings ."

  impeccable large en-suite bathroom. Loved balcony outlook and even watched a deer walking past back of coattage from it! Nice and peaceful setting yet just few minutes walk to town.

  Reviewed by Julie5.0★Mar 2022

• "Lovely cottages, upside down living great to sit out on the balcony enjoying the sunshine."

  Great facilities, downside no trays for cooking, would benefit from bigger toaster, would definitely book again. Had a great week.

  Thank you for your feedback. We have had so many happy times in the cottage, it is always a joy to hear of others having a similar experience. Graham and Cathryn (owners) Property Owner

  Reviewed by Julie4.1★Feb 2022

• "Getting a warm shower seemed a bit of lottery."

  Dialled up the water temp control on the boiler to max and the temp control on the water cylinder. Eventually switched on the immersion heater(don’t recall this being mentioned in the property notes). In the kitchen, the microwave did not work. No bread bin, no baking tray(s), no wine stoppers. Don’t forget to bring your OS maps; there are none at the property. Otherwise, absolutely fine!

  Sorry to hear about your problems with the showers. It must have been infuriating! The immersion is never used as we always try to ensure the cottage is both cosy and has plenty of hot water. I alerted Heart of the Lakes about your problem. They replaced a battery in the thermostat and all was back to normal. I am most impressed with Heart of the Lakes maintenance team. If you have any problem during future stays in our cottage or others they manage, give a quick call, carry on enjoying your holiday and be confident it will be sorted. We did have a good selection of maps in the cottage but were advised to remove them at the outbreak of Covid. It's good to hear “everything else was fine”. We hope you enjoyed the area and we will be given the opportunity to welcome you back to our cottage" Property Owner

  Reviewed by Brendan4.7★Oct 2021

• "Excellent location, we liked the "upside down" layout of he property."

  Parking at rear slightly difficult to negotiate. If walking to and from the cottage, need to be aware of the hilly location.

  We are delighted to hear your stay was so enjoyable. We have spent many happy times at the cottage It is always good to see others enjoying the cottage’s comforts and location Property Owner

  Reviewed by Tom5.0★Oct 2021

• "Just returned from a fantastic holiday in this lovely house."

  The living area is upstairs & we loved sitting on the balcony off the sitting room to eat breakfast & take in the view of the fells. The house was clean, comfortable & well equipped. The location of the house is unbeatable. In a lovely quiet area and yet only a couple of minutes walk away from the centre of Ambleside with lots of nice restaurants (would highly recommend The Stamphouse & Doi Intanon). We will definitely be returning here soon.

  Reviewed by Helen5.0★Oct 2021

• "The only good thing about the house was the toaster AFTER I had cleaned it"

  We are sorry to hear that there were certain aspects of the cleanliness that you were not happy with. Heart of the Lakes clean this property on behalf of the owner and he is disappointed that your stay was marred by the service that we provided. Heart of the Lakes do have an inhouse Housekeeping Team and had we been alerted to you dissatisfaction upon arrival we would have gladly sent someone to rectify these issues. We are truly sorry that this impacted on your stay. Our housekeeping manager is carefully monitoring the situation to ensure this comfortable cottage is regularly cleaned to a high standard. Property Owner

  Reviewed by Sandra1.3★Aug 2021

• "This is the third time we stayed at this cottage."

  We love the 'upside down' design meaning that the open plan living area is light and airy with some pleasant views towards Wansfell. The kitchen is well-equipped. Another plus is that the cottage is in a quiet location (with off street parking) but within 5 mins walk of the centre of Ambleside

  Reviewed by Clare5.0★May 2021

• "Ranks among the best we have stayed in."

  Would definitely book it again.

  Mrs McconkeyDec 2019

• "Very impressed."

  Great location for us, with easy access to the hills for the walkers, and also very close to the shops and restaurants in town. All in very good condition and clean, so it really felt like a holiday!

  Ms WarwickDec 2019

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