-
"We had an amazing time, despite the weather not being on our side on most of the days."
The house was equipped with everything we needed and more which we were grateful for. Within the property, family members ranging from senior to babies were laughing and playing on the tennis country, in the jacuzzi, walking around, morning workouts outdoor! It was wonderful everywhere you looked there was laughter. We visited the High and Low force water fall, which was a beautiful experience. Just the views and local walks were spectacular. The men also did pigeon clay shooting at North East Outdoor centre which was a fun experience. We will be definitely returning next year. Thank you Julian and Gemma for making the experience special.
Thank you for your kind words Rahima.
We are very happy that you enjoyed the experience at Heather Brae and would be delighted to welcome you all back. Its also great to see that you were able to take advantage of some of the local sights and entertainment and next time you visit, please contact us in advance and we can hopefully help with other events you may wish to consider.
Thanks again. Kind regards. Julian Property Owner
Reviewed by Rahima5.0★Jul 2023
-
"It was an amazing weekend spent in a lovely location with my family."
The house was spacious and clean, everything was easily accessible, very peaceful surroundings and felt very comfortable, the house was very clean and all appliances and rooms were easy available, my family and i Will defernately be booking again for next years family gathering.
Thank you Samina, I appreciate the above feedback and also your feedback to me personally. It is really most appreciated. Our team work very hard to make these special occasions and we really understand that time together is extremely precious, so were are very pleased you all had a great time. We look forward to welcoming you back. With kind regards, Julian Property Owner
Reviewed by S5.0★Jun 2023
-
"It’s a wonderful world at Heatherbrae - we had the most brilliant time for my daughter’s hen weekend ‘Hens at Heatherbrae’."
We were a group of family and friends with ages ranging from under 1 year old to 70 years old and the facilities were perfect for everyone. Bedding and towels were top quality which I think always makes a difference. The spacious kitchen meant everyone could help with preparing meals without getting in anyone’s way. The house was large enough for everyone to find their own space when needed but also big enough for us all to come together for food, games etc. We had beautiful weather all weekend which meant we were able to have afternoon tea in the gorgeous gardens with enough tables for our large party. It felt like an Italian holiday surrounded by family with good food, wine and sunshine. The hot tubs went down well with all ages and became a focal point for enjoying a good natter. We had games in the garden, played tennis, the kids loved the swing (I think it competed with the hot tub for their favourite place) and were lucky enough to enjoy both the outside and inside of Heatherbrae. Some of our party enjoyed the local walks in the beautiful surrounding countryside and others popped down into the village to have a wander around local shops. Even if the weather had been bad there was easily enough space inside to have had a great time too with lots of books and DVD’s and a games room, large living room and spacious kitchen with two enormous tables so everyone could eat together.
The only issue we had was a dripping tap in the kitchen which was fixed during our stay by the helpful maintenance man whose prompt attention showed that even this small issue was important to the owners.
I can’t recommend Heatherbrae highly enough whether you are planning a family getaway, a group of friends or even a small wedding or special birthday celebration. It really was a wonderful world for our special weekend and happy memories will live long in our minds.
Thank you Christine, we are delighted that you enjoyed your stay and would love to welcome you all back. With kind regards, Julian Property Owner
Reviewed by Christine5.0★Jun 2023
-
"Wonderful property, well equipped and in beautiful grounds."
Would definitely recommend.
Thank you Natalie, we are delighted you had a great experience and would very much welcome the opportunity of hosting another visit in future. With kind regards, Julian Property Owner
Reviewed by Natalie5.0★May 2023
-
"We had another great stay at Heatherbrae."
It is a lovey big house with grounds. The bedrooms are all comfortable, there is plenty of living space and the pool table saw lots of use. The host was very responsive, would definitely recommend.
Thank you for taking the time Patrick. Feedback from all guests is valued and very important to us, so that we can continue to listen, learn and adapt to serve our customers.
Its always great to see returning guests, and we would be delighted for you to return again next year. As per my previous message, please let me know how I can assist with so that we can lock in the dates requested. Thanks again.
With kind regards,
Julian Property Owner
Reviewed by Patrick5.0★Apr 2023
-
"We had an amazing stay at Heather Brae with my family and friends for my 40th birthday."
If you’re looking for somewhere for a large get together then look no further. The house is bigger than it looks on the photos, the kitchen has plenty of room and space for 20+ people to sit down to eat and socialise together. The various reception rooms also allow for the group to spread out and keep all ages entertained.
The grounds and the views are stunning. The kids (and the big kids) loved the tree house, rope swing, tennis court, football pitch and hot tubs. The pictures simply can’t do a place like this justice, it has to be seen to be believed.
The bedrooms are all well appointed with a mixture of old a new. The beds, linen and towels are of the highest quality, and the whole place was spotlessly clean. The house has everything you could possibly need, including top of the range coffee machine, drinks fridges, ice machine, pool table, games and log fires.
Julian as host was very responsive and helpful throughout our stay. We made some amazing memories and will be sure to return for family gatherings in the future.
Dear Nick,
Thank you for your kind response, this is most appreciated. We are now having some new photos taken to better portray the expansive accommodation including the traditional farmhouse kitchen, where you can enjoy your meals, whilst looking down into the Teasdale valley and the gardens from the dual aspect kitchen views. We are also looking forward to welcoming you back later in the year. Thank you again.
With kind regards,
Julian Property Owner
Reviewed by Nick5.0★Mar 2023
-
"Had a fantastic stay for a significant birthday celebration for my wife with family and friends."
The bedrooms were comfortable and everywhere downstairs spacious. The kitchen was fanatstic enabling us to cook and eat in comfort. What was particularly good was that there was space for people to go to relax away from the crowd. The hot tubs were great with spectacular views. There was even a tennis court and I played a game for the first time in 40 years, I then needed the hot tub! Would be a really fantastic place to come in the summer beacause of the extensive grounds and all the great walks in that area. If you are planning a celebration this is the place to book.
Thank you Iain! We try our very best to make every stay memorable and enjoyable and we are delighted your celebrations were a success. We would like to welcome you back in summer. There are great selection of events for those who want more of an activity based vacation and we can help to organise or recommend these, such as clay-pigeon shooting, fly-fishing, track racing, walking and cycling routes and horse riding, just to mention a few, and we have even partnered with a leading UK company who provide the Private Chef experience for those groups who want someone else to do the hard work in the kitchen. We are also just happy that families come and relax and take advantage of the great facilities at Heather Brae and spend those important moments together. Thank you again for your feedback. Property Owner
Reviewed by Iain5.0★Mar 2023
-
"Amazing property."
Very accommodating. We had such a lovely time. Some lovely little additions to the property from the owners, so thank you. Would definitely recommend.
Thank you for your kind words, they mean a lot! We are committed to making the guest experience the best we can and we have a great team who work arduously to make this happen, so its heart-warming when all the hard work comes together. We would be delighted to welcome you back again. Thanks. Julian Property Owner
Reviewed by Nicola5.0★Feb 2023
-
"This was our second time at Heatherbrae and it didn’t fail to meet our expectations!"
We had a brilliant stay, comfortable, clean and a lot of fun! The host was very helpful and responsive throughout, we will definitely be back
Dear Beth,
Thank you for your kind feedback. We do our best to make this a great guest experience and therefore your comments are very much appreciated.
Hopefully, you enjoyed the new look which we believe will further enhanced the guest experience.
We look forward to seeing you again!
With kind regards,
Julian Property Owner
Reviewed by Beth5.0★Jan 2023
-
"Heatherbrae is a beautiful holiday home and was perfect for our stay."
The house was ready before our check in time and we were informed that we could check in before our agreed time. I received a courtesy text message half way through our stay to see if everything was as it should be and if there was any problems. Would recommend this home 100%
Reviewed by Matthew5.0★Dec 2022
-
"Pros:
====
a."
Property was clean, affordable and kids friendly.
b. Landscape was good.
c. Clean bedsheets.
d. Neat Bathrooms
e. Well stocked game room.
f. Huge kitchen with required utensils.
g. clean hot tubs
h. Good Amenities such as tennis court, football ground, etc..
i. View from the house was amazing (especially from the hot tubs, kitchen).
j. Nicely decorated house
k. Kids loved the christmas trees and game room
l. Heaters are perfect for the weather conditions
Cons:
====
a. There were several kitchen burners but most of them aren't working or had low flame. It took ages for us to even boil water.
b. One of the dishwasher was not working
c. Driveways was very slippery (icy) during our stay
d. Hot tubs weren't adequately hot
Dear Kuppan,
Your feedback is very important to us, so that we can continue to make this a wonderful experience for our guests. Hopefully you read the Visitor Book in the entrance hall in the boot room, dating back to 2013 and see all the great reviews from previous guests of Heather Brae. However, continuous feedback is important so that we can continue to deliver a great customer experience.
The outside temperature during your stay dropped to -4 degrees, so we are pleased the property was warm and comfortable. This is an eco property with a low-carbon footprint with the heat and power mainly from low carbon sources.
We have provided shovels, located by the front door and there are bags of rock-salt available on the side of the driveway for use during icy conditions. We have fitted some mesh in some of the other areas which may also be slippy when it is icy. We will make this clear on our welcome letter in future. We have been unable to find an issue with the dishwasher as the guests the following week did not experiences any similar problem with either of the two dish washer units, running them several times concurrently each day. We did also check this once you had left. We apologies for this inconvenience and not sure what occurred. We are also unsure why the hot-tubs were not hot enough, we never have an issue with this as they are properly cleaned for each new group of guests, filled with clean hot water which comes from our biomass water storage tank and the temperature is then maintained, rather than being warmed-up from cold. Our guests the following week, said they were piping hot. We will also take on board your comments from the SMEG range cooker, they can be a little different to use if you are not familiar with them, we recently had one of the ovens repaired and I had asked for this to be serviced at the time. I will follow-up on the matter.
We are also changing the flooring down stairs shortly, which will further improve our guest experience.
Again, thank you for your feedback.
We do hope you will return to Heather Brae soon and please give a call before making your booking.
With kind regards,
Julian Property Owner
Reviewed by Kuppan3.8★Dec 2022
-
"This was a marvellous holiday home-immacuately clean, so well equipped, beautifully decorated, spacious grounds for the children to play in."
Very helpful hosts. Would return.
Dec 2022
-
"We had an amazing week here."
We consisted of 6 families with children and the house did not disappoint. The facilities are excellent and we loved not only the house, but the gardens, animals and surrounding areas. The owners were great and on hand if ever needed. Would definitely return. Loved it.
Dec 2022
-
"Wonderful house with amazing views in an area of outstanding natural beauty."
Lots of walking and cycling in the area with very quiet roads for cycling. The owners were very helpful too. We had a lovely holiday, thank you.
Dec 2022
-
"We had a group of families stay for a long weekend."
Heatherbrae was perfect, loads of room and land for the kids to explore. Grown ups were entertained by tennis and hot tubs and there are lots of things to do nearby that are kid and adult friendly (kids ranged in age from 5m to 10yrs).
Dec 2022
-
""
Dec 2022
-
"Heatherbrae was everything we could have asked for and more!"
Gorgeous property and grounds in a beautiful part of the world.
Dec 2022
-
"The photographs online do not do the property justice."
I have been to four various holiday properties and Heatherbrae is by far the best equipped. Worth mentioning that the property has hot plates which come in very handy when there is 24 adults.
Dec 2022
-
"Heatherbrae is an amazing place to stay!"
The photos do not do it justice. We loved the hot tub, the views from the house ( stunning) and the children loved playing games of pool and tennis on the tennis court. This house is everything you ever wanted and more. We didn't want to leave, it was like living the dream!!!
Dec 2022
-
"First class holiday accommodation for a 50th birthday celebration for the whole family."
The house and facilities were amazing and the attention to detail with little things such as prosecco, chocolates and slippers made such a difference. Had a thoroughly enjoyable time!
Dec 2022
-
"Great customer service before we arrived."
Lots of information sent via email. House is massive and plenty to do out and about. This is our second visit to Heatherbrea and we will be back
Dec 2022
-
"The cottage is absolutely beautiful everything you need is right there, had a fabulous stay."
Thankyou very much.
Dec 2022
-
"The cottage was amazing, the pictures don’t do justice to how beautiful the grounds were."
The owners were wonderful also and couldn’t do enough for you, we would definitely recommend and can’t wait to go back.
Dec 2022
-
"What an amazing house!"
!!! We were thrilled with the house and all the facilities. It is a amazing spot and we all loved the house. Beautiful countryside and scenes to die for especially when in the hot tub.
Dec 2022
-
"Beautiful place pictures dont do it justice enjoyed every minute of it"
Dec 2022
-
"What a great house."
It has everything described and more.
Dec 2022
-
"What a great house."
It has everything described and more.
Dec 2022
-
"Lovely property - we had a great time and hope to stay again!"
Thank you very much.
Dec 2022
-
There are no reviews featuring this term
Show all reviews