Eden Lodge

45 Customer Reviews

• "Eden lodge is a lovely holiday home."

  All rooms were clean, kitchen was well stocked. However, as we were a large group we found that most days we were experiencing cold showers .. even when it was early morning and no one had used the hot water. It seems to be the downstairs rooms that suffer . Those in upstairs rooms seemed to have no issues. We also noticed that the hot tub wasn’t as clean as it should have been. As we all regularly use hot tubs on holidays we made sure to shower before going in the hot tub , but the water certainly was more merky than it should have been. Because of this we took note of what the maintenance man did on the Thursday and Friday before we left, and we’re abit disturbed to see that the water wasn’t changed but just filled with more chemical. In other accommodation the water has always been drained and replaced with fresh water. If the owners are not aware of this then I suggest they take note as 20+ people using a hot tub for a week really warrants a complete water change.

  Thank you for your feedback even if is not of a very positive nature. However, as the owner of Eden Lodge there are probably two things I do not fully understand: firstly, why did the guest not inform us of the issue around the lack of hot water so that we could have looked into this straightaway, and secondly, I am personally involved in the cleaning and maintenance of the hot tubs we run...and we can assure you that we change the water regularly, check chemical balances, and power wash the filters. And we keep an eye on the hot tubs during our guests stay...and the full service of the hot tub is really undertaken when the guests have vacated the property. So it puzzles me a little how this guests could observe the hot tub maintenance. It is also true that unfortunately not all of our guests observe the hot tub usage rules, such as having a shower before its use, and ensuring the absence of fake tan, etc. Property Owner

  Reviewed by Stephen3.4★Sep 2023

• "Fantastic accomodation for our family birthday celebration ."

  Online information was spot on house was clean tidy kitchen well organised and equipped it had everything we needed . Bedrooms all spotless and clean Communal areas perfect for family to all be together . Hot tub was a fab extra .the only thing we would recommend is that extra outdoor lighting to be added at the barbecue area . We had amazing weather and would of loved to of stayed outside later but was far too dark . We had an amazing time and would defiantly recommend this house and we also will definitely be returning .

  Many thanks for this very positive feedback. We actually do have lighting at the barbecue area, but admittedly the switch is not easy to see because of the bamboo plants. We will make that more visible for future guests. Property Owner

  Reviewed by Clare4.7★Sep 2023

• "A lovely spacious house with lots of private rooms, and a fantastic big kitchen."

  Great Hot Tub, Sauna could do with an overall and a temperature gauge. There are a lot of artifacts around the house, which may not be to everyone's liking. However, we found the following issues: The floors in some of the rooms had not been swept, bathroom floors had not been mopped, bedding had visible stains, which could not have been missed, showers on the ground floor were cold, some of the rooms did not have hand wash soap, the room at the top of the house only had a lamp on one side of the bed, and the dining tables were sticky even when wiped. I feel more attention to detail is required, as it's these things that count.

  Thank you for your feedback even if it is mainly of a negative nature. So maybe to start off with a general point: there is no such thing as perfection as every guests we have have different expectations...as the past guest feedback shows, for most of our guests we get it right. As far as artefacts are concerned they are all shown on the website, so i don't think there will be much of a surprise. All the points around cleaning we will take up with our cleaning provider as I agree that some of the points raised are not acceptable. I can only assume they had a new cleaning team as problems always seem to arise when this is the case. The dining tables are clean and the stickiness is more around the varnish and i spoke to several people on that issue who are in the know. We have two large hot water tanks and only on one or two occasions guests consumed vast amounts of hot water at the same time so that for a period of time there was no hot water available whilst the water was heating up again. According to my maintenance person who spoke to these guests that was the case again on this occasion. So yes, the devil is in the detail, and Eden Lodge is a very large property which offers outstanding value for money especially if you break the cost down to the individual, and we manage countless details, and most of them we get right. So it is disappointing to receive a very negative feedback based on the issues raised by these guests but it is what it is and we continue to try our best. Property Owner

  Reviewed by Sylvia2.8★Aug 2023

• "A wonderful property for 18 extended family aged 13 to 94."

  Superb facilities for the less mobile (although grab rails in the wet room would be a welcome addition) and plenty of space for spreading out. The Hot tub was just what was needed after climbing up the Old Man. It’s a great location to access quieter parts of the Lakes…we kayaked and swam in southern Coniston water with hardly anyone else there. We had a good giggle in the Laurel & Hardy museum, ate cake & ice cream at the Grill & Chill shack, visited the beautiful Buddhist temple across from Eden Lodge, explored Walney Island and the Dock Museum. The collection of animals in the garden and the incredibly tasteful artworks in the house made it feel very homely and cosy. Everything was wonderful and we would definitely book again in the future.

  Thank you for this very positive feedback - we could not ask for more! Of course every guest has slightly different expectations and requirements so it is always a happy moment when everything comes together... Property Owner

  Reviewed by Nicola5.0★Jul 2023

• "Lovely large house in extensive grounds."

  Bedrooms (all ensuite) really comfortable and clean. Helpfully numbered (guessing previously a hotel) which helped with allocating rooms and remembering who was where. Great to have the bedrooms on ground floor extention plus the flat on the top floor, which meant everyone had their own space and sound didn't carry.. The kitchen was well equipped (no scissors that we could find), you need to bring all food including salt and pepper. Communal areas could be cleaner, dining room tables sticky and kitchen needed a clean too. Cobwebs to be expected in old house. Loads of comfortable room for being together, to eat in the conservatory dining room or relax in the 2 adjoining sitting rooms. The little bar and reception are cute. Outside areas great! A mini farm, sheep, pigs (which were let out to eat the grass, so sweet and friendly) sheep and peacocks too. The kids and adults in our family loved them! Lots of sitting areas outside plus the games room with a small table tennis which we used a lot, and hot tub and sauna. The hot tub got a bit dirty in spite of everyone showering pre use, I think with so many people it could do with a mid week clean. We did message Sykes but no response til after we were home. Lovely area with lots to do locally, we loved the Shack, just up the road driving or walking away from Ulverston, for ice cream and food (including good vegan options) overlooking the beach. The Bardsea llama and Alpaca experience was fab too. We had problems with our Barrow tesco delivery as they couldn't find us, recommend click and collect instead if you're using them. Fabulous family holiday. Everyone really enjoyed the house thank you.

  Thank you for this very positive feedback. We of course take up some of the points which were not as good as they can be - our cleaning company is aware of them - but it is true that it is a very large house and perfection is therefore hard to achieve...and cobwebs reappear the moment you clear them given the countryside location but we try our best...we also investigated the hot tub issue and it turned out that the information was not passed on within sykes..these things happen...this said experience has shown that if the guests follow the hot tub usage rules the water will remain clean given that the tub has five filters...and a bromine floater. Property Owner

  Reviewed by Petra4.7★Jun 2023

• "We had a lovely stay and this house is great for a catch up with friends and family."

  Few negative points - the freezer contained food - cutlery was not clean - 2 bedroom had LOTS of ladybugs inside (single bedroom and the top floor) - some of the matras protectors were heavily stained.

  Firstly, we are happy that the guests had a lovely stay at Eden Lodge. We have already taken up the freezer issue with our cleaning provider so that such an issue will not be repeated. The same is true for the mattress protectors. The problem with the ladybugs is a bit more complicated as they come from the loft space at this time of the year. As they are generally useful little creatures we are hesitant to use chemicals, which are ultimately also harmful to humans, but have a handheld vacuum cleaner in the kitchen, which can be emptied so that the ladybugs stay alive. But we are also looking at alternative solutions. Property Owner

  Reviewed by Mariska3.8★Mar 2023

• "Great house for our family getaway."

  Animals were a welcome surprise and kept the kids entertained; pigs, sheep, peacocks and chickens in the garden! Hot tub, sauna and separate games room outside, with well proportioned living spaces inside. Close to several nice walks, the Buddhist temple and beach. Didn't really have to think about booking anything with the kids as they were happy playing in the house / garden!

  Reviewed by Matthew4.7★Feb 2023

• "Fantastic break away for a 40th birthday gathering of friends and family."

  The house was exactly as described and spotless. Amenities were brilliant in the hot tub and the sauna. It's huge plenty of space to be together but also escape each other!

  Thank you for this very positive feedback and we are very happy to hear that. One thing we also hear from our guests is the outstanding value Eden Lodge represents when you look at the sheer number of guests it can accommodate at a high level of comfort and you break the cost down to the individual. Property Owner

  Reviewed by Gemma5.0★Nov 2022

• "This property exceeded our expectations."

  The website pictures don’t do it justice. Very large comfortable rooms, virtually an en-suite in every bedroom. Great big kitchen for that enabled us to cook for everyone. Lovely grounds with goats, pigs and sheep. Children and adults had an amazing time

  Reviewed by Helen5.0★Nov 2022

• "We had a family break which included 3 sets of OAPs which the ground floor bedrooms accommodated perfectly."

  The whole ground floor was amazing and the hot tub, sauna and games room were all used and loved. The first floor bedrooms were all lovely and very comfortable. We put a young family in the apartment on the second floor and the only problem we encountered was here. We opened the velux windows to let some air in and were immediately inundated with hundreds of blue bottles. Maybe these just need checking before the next guests come in. Overall an amazing house which we hope to return too.

  Thank you for your very positive feedback. With regards to the blue bottles we have sprayed the windows as flies can even sit in the window frames and we have taken advise how to deal with this kind of situation, which is unfortunately not straightforward as many property owners know. But we will do our best to avoid this kind of situation from reoccuring. Property Owner

  Reviewed by Joanne4.7★Sep 2022

• "Great house!"

  The rooms are all of a good size with en suite. Communal living areas were a really good size. Facilities were great - hot tub, sauna, table tennis & a cute little farm. Kitchen was large & very well equipped with plenty of storage. We had several small children & did have you move some items as they would have been dangerous with little fingers around. There were a couple of things needing fixing but the maintenance staff were around & fixed them straight away. Overall, a brilliant weekend in a great house!

  Reviewed by Adam4.4★Sep 2022

• "The rooms were lovely and clean, however the kitchen and dining areas were not as we would have expected."

  The refrigerators were not cleaned properly with dried milk in the vegetable containers. Table tops and floors were not really clean. We had a cleaner come in to clean all surfaces before we could use them. The owner found us a lady to help out in the kitchen and she made our holiday experience wonderful. Without Caroline, we would have spent most of our time filling and emptying dishwashers! Thank you for finding her. The owner promptly send us a plumber to fix a problem in one of the bathrooms. Bedroom number 1 gets only lukewarm water. I suggest this be looked into for future guests

  Thank you for your feedback. We are taking this feedback on board and I have already had conversations with the cleaning provider and make sure that the cleaning issues raised by this guests will not repeat themselves. As this guest also says we try to respond to any issue as quickly as we can but it is a large house and little problems can happen, although we try to preempt them to the degree we can. Anyway, we are happy that Caroline did a good job and that the guests overall had a wonderful holiday experience. Property Owner

  Reviewed by Kishwer3.4★Jul 2022

• "We had a fabulous week at this house."

  As a group of 23 it had everything and more for us all to enjoy. Every room is big enough to accommodate a large group and the kitchen was stocked to the highest of standards. The hot tub, sauna and games room were very well utilised and enjoyed by us all. The surrounding area of Bardsea is picturesque with some stunning walks along the coast and in the hills. All in all we had a wonderful stay and we will definitely return.

  Reviewed by Julie5.0★Mar 2022

• "The property was perfect we had 24 Adults staying at the property and never felt on top of each other."

  It was clean and comfortable. Extremely well equipped, warm and spacious. Would definitely book again.

  Reviewed by Sandra5.0★Feb 2022

• "Well equipt, spotlessly clean, well equipped, warm, comfortable, stylish and spacious."

  Perfect accomodation for a big party plenty of places for people to have their own space, ensuites in each room, plenty of room for everyone to sit, cook, relax and not get under each others feet. We all really enjoyed our stay!

  We are always happy to hear that Eden Lodge is a place where people can interact with each other in a beautiful environment whilst at the same time having enough space to withdraw as we all need a little bit of time away. This is the kind of harmony of life we love for ourselves. And if all of this is supported by a location where nature is alive and inspiring then you cannot ask for more. Property Owner

  Reviewed by Katy5.0★Feb 2022

• "Fabulous place to stay, we were a large family gathering."

  It was warm and cosy, well equipped, clean and comfortable, with everything we needed. 22 people in the party and there was plenty of space for us all. We all had a great weekend from the youngest (4) to the oldest (83) and we would definitely recommend the property and would certainly book again.

  Reviewed by Vanessa5.0★Jan 2022

• "A perfect property for a large family or group of friends, with a really well equipped kitchen, lots of space and lots to do - we loved the outside hot tub, sauna and games room."

  All of the bedrooms were spacious and clean with nice furnishings and modern bathrooms. The location of the property makes it easy to find, yet it is really quiet with beautiful views. Our only suggestion for improvement was that the heating in the bedrooms was quite hard to regulate - some of them were very warm (much better than being too cold, though). However, this was a minor point and we would stay again and recommend the property to others.

  Reviewed by B4.7★Jan 2022

• "On of the Nicest place I've been with my family , beautiful spot, amazing landscape also house had excellent design ."

  Shops wasn't so far from place we stay . Massive kitchen with perfect facility. Definitely I would recommend for group of family or friends.

  Reviewed by Mahdi5.0★Jun 2021

• "Beautiful house, spotlessly clean really good equipped."

  Grounds are gorgeous Fantastic location. Nicola and Kevin are great and manage the house perfectly not that we had any issues on arrival or during our stay but they came and introduced themselves are are really lovely. Can't wait to book again :)

  Reviewed by Elizabeth5.0★Jun 2021

• "The cottage was lovely however one of the bedrooms was full of fruit flies and cob webs in the corners of the room showing it clearly hadn’t been properly cleaned."

  Bar that the facilities were lovely in the kitchen and lounge areas.

  Reviewed by Tom3.4★Sep 2020

• "We went for a family holiday 18 of us both adults, children and 1 infant, Monday - Friday."

  It was one of our best holidays so relaxing and absolutely spotless clean. The kitchen had everything you would need and more

  Reviewed by Yvonne5.0★Jul 2020

• "Just returned from a brilliant weekend at Eden Lodge."

  This accommodation is perfect for a large group. There was plenty of space in the house and the outside space was fantastic too. Beds were so comfortable but rooms can get very warm. Wifi connection isn't the best but wasn't a huge problem for us. Ulverston is a lovely town and about a 2 mile walk away. I would definitely go back again.

  Reviewed by Kathleen5.0★Feb 2020

• "We had such a brilliant stay at Eden Lodge, the place has everything you need for the perfect weekend away."

  This exceeded my expectations hugely & we will 100% be returning next year!

  Reviewed by Rebecca5.0★Jan 2020

• "There are a few radiator leaks and cold radiators."

  The bed in Room 5 needs changing. The light at the top of the stairs on right next to the window flashes all night. Could do with more mugs.There was only one extra key, not three. Otherwise it was great and we will be back again sometime

  Reviewed by Peter5.0★Oct 2019

• "Facilities and cleanliness"

  Reviewed by Kelsey4.7★Sep 2019

• "Great stay."

  Everything was awesome and the house was very clean. One improvement would be the WiFi. Almost non-existent in most of the property, especially when all guests are connected. Apart from that, it’s a great place.

  Reviewed by Josh5.0★Jul 2019

• "The bedrooms were very comfortable."

  The lounge and dining room allowed my family to meet together in comfortable surroundings. The large garden was great for the children to play. The large kitchen made catering for a large number of people very easy.

  Reviewed by Catherine5.0★Jun 2019

• "Eden Lodge is located in a strategically great part of the Lakes with lots to do in the area whatever the weather."

  The Lodge itself is set in delightful grounds, with a large car park, external sauna and hot tub facilities - which were incidentally were checked during our stay by their efficient and friendly staff. The games room was very popular with my grand children! The owners have gone to a lot of trouble to make sure that the facilities are ideal and can cope with large numbers of occupants. The kitchen is excellent and well provided with an extensive cooker range, large capacity fridges and two dish washers - all of which worked very well for us. The bedrooms are well appointed, bright and airy with excellent en suite showers. I booked Eden Lodge as a surprise birthday present for my wife and had 14 adults, 4 children and a baby staying. It worked perfectly with plenty of space for all. My guests very much enjoyed their stay and I would return at the first opportunity.

  Reviewed by Robert5.0★May 2019

• "Such a great venue for a big celebration."

  So relaxing and comfortable and plenty of space. We did several walks straight from the house, played games in the grounds and having the coast so close was lovely. We’d love to go again. Only minor concern for the group that there seemed no facilities for recycling - being a big group we had plenty! Some advice on supporting this would have been helpful. Otherwise - perfect!

  Reviewed by Jane5.0★May 2019

• "Lovely venue for a large family gathering."

  Lovely weather! Smaller points are- 1 window in the conservatory is broken and nearly impossible to shut (note left about these things for cleaners) The dishwashers are nearly impossible to work, they were not responding to buttons when we arrived and needed a factory re-set, then with a large number of people it took most of the way through the week before people stopped opening them part-way though (as is OK for most dishwashers) Not enough spoons for soup and dessert for each person, not enough forks for each person not enough teaspoons, not enough mixing bowls, not enough chopping boards, not enough cafetieres, the bath in room 8 would not empty without the plug being held up. The carpet behind the reception desk is stopping the door there being opened and that is damaging the carpet. The particulars say there is a lockable bike shed- but when we rang we were told there is not. There was good support when we rang about a fault with the fire alarm. Please correct these small details No need to publish the little details re spoons etc.

  Reviewed by Katherine4.7★Apr 2019

• "There was a lady bird nest or festation in two bedrooms."

  The heating did not appear to be working on several bedrooms and one radiator was leaking some guests were complying they were freezing through the night The original hot tub was broken a new one brought in but was way to small a lot smaller than original one and did not fit all guests. There was carpet coming away behind the door near the bar in living area so when u opened the door it lifted a large piece of carpet and the door bounced back it hit one of our party members in the face! There was no kitchen appliances in the apartment with the kitchen so what was the point in Avon the kitchen?? I was going to email this information today or put on trip advisor but I will give you the opportunity to reply. I have taken photos of the carpet and the lady birds in the bedrooms! Thank you

  Reviewed by Michelle3.1★Mar 2019

• "Our holiday was amazing."

  It had everything we needed/wanted and more. Will definitely be returning next year!

  Reviewed by Nicole5.0★Mar 2019

• "Property was excellent, great range of facilities and very comfortable."

  Lovely location The only slight negative was that we asked if a late check out would be possible, we were told no as cleaners needed to go in on the Sunday morning which is fair enough but then found the property was not booked again until the following weekend. Then had to chase deposit being returned, was told Sykes were waiting for cleaners to go in and confirm everything ok (3 days after we left). So contradictory information from Sykes who denied the owner the opportunity of a late check out fee.

  Reviewed by Julie5.0★Mar 2019

• "Amazing place."

  Very clean and new feel to all the sheets, towels etc.. variety of room types that suited the different needs of our guests. Lovely view and a short walk to the bay. I loved the big tables in the dining room room that meant 20+ people could eat together. Also plenty of crockery and cutlery. We had a fabulous time and I’d go back tomorrow if I could! The only thing I would change is the dish washers could be improved. A lot of things needed reeashing by hand. Also the sauna was not available.

  Reviewed by Sally4.7★Feb 2019

• "This holiday did exceed expectations in every area except for the kitchen."

  It seems a shame to have missed the highest rating because of a lack of mugs, serving bowls, small glasses for soft drinks. The chopping knives were all blunt and the wine glasses and the dinner plates were too large for the dishwasher. Although at first we thought this was a minor niggle, it turned out to be extremely irritating every time we had a meal and therefore reduce our satisfaction with the property every day.

  Reviewed by Mark4.4★Aug 2018

• "As we had 25 people staying there was at times a shortage of mugs due to many being in the dishwasher."

  Again as the house was full with people staying in the top flat it was felt there could be more drawer space for clothes. Items had to be left on the floor. The one set of drawers provided were each divided into 3, so no large item could be put in them. A problem with the shower in one of the rooms meant that people in that room did not have this facility for 3 days. However we were impressed that there was a visit from a Handyman at 10.30pm and each day letting us have a progress report until repaired. A comment was also made that there were no electric shaver points near a mirror. Also the shower trays were not slip proof so perhaps a slip mat could be provided. Ample parking. A small notice on the cupboard door indicating the Isolator Switch for the Cookers would have saved a call out when we inadvertently turned it off. Luckily we had finished cooking and the ovens were not needed again that day. We and all our guests thoroughly enjoyed the stay.

  Reviewed by David4.7★May 2018

• "This property was of a high standard with everything you could possibly need, the group of 25 family and friends celebrating my husband Bob’s 60th were all delighted with the property and everyone was so pleased with the quality of the house."

  We all had a wonderful time and the group were all discussing the next option we could get there again. The hot tub sauna and games room was a nice touch of luxury. The kitchen was amazing. The views were spectacular. WONDERFUL SPLEND PLACE. South lakes services were really helpful and all the staff at Sykes were helpful and friendly I ended up knowing some staff by there names. To round it all up, Fantastic!!!!

  Reviewed by J5.0★Jan 2018

• "Eden Lodge exceeded all our expectations enormously as soon as we entered the front door, the bedrooms were well furnished to a good standard, all en-suite, all the facilities were in good order and the family made full use of them on a daily basis, my wife was over joyed because it was a surprise 60th birthday present and she wants to spend more time there again in the future, I hope I can make her dream come true."

  Well worth the money, wish we were still in a really good residence.

  Reviewed by Steve5.0★Nov 2017

• "We thought Eden Lodge was a lovely house."

  with great facilities. But something needs to be done about the Decking as it is very slippery, my son ended up at A&E after slipping over and is now off work and on crutches. My brother in law also fell over the following day and cut his arm.

  Reviewed by Joy4.4★Nov 2017

• "It was perfect in every way."

  Reviewed by Nicola5.0★Aug 2017

• "It was an absolutely brilliant holiday home."

  Just like being in a hotel but with the use of the kitchen and other facilities. Really great.

  Reviewed by Margaret5.0★Aug 2017

• "It was just what we wanted to celebrate my husbands 60th birthday with family and friends"

  Reviewed by Julie5.0★Mar 2017

• "We went for my 40th birthday and it was amazing."

  Great place for a big get together for all ages

  Reviewed by Joanne5.0★Nov 2016

• "This property definetly had the WOW factor , I had a brilliant week celebrating ..."

  This property definetly had the WOW factor , I had a brilliant week celebrating my 60th Bitrthday with friends and the house was the best we have stayed in - the rooms were really comfy and enough room for everyone to have some space - the hot tub was a big hit by all - the kitchen was well equipped to cook a full Sunday roast dinner for 25 people which was a great laugh - must also add that the cleaning company did an amazing job , the house and grounds were spotless - we are definetly going to book again - one word to describe week EPIC

  Reviewed by Sue4.8★Oct 2016

• "We had a fantastic weekend celebrating my sister's 50th Birthday."

  Property was perfect, giving everyone their own space with all en suite rooms. Facilities were great. Honestly one of the best weekends ever! Would wholly recommend booking the property.

  Reviewed by Abigail5.0★Sep 2016

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