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"This is the 3rd time we have stayed at Edgemere."
The property is just what we need. Dogs welcome, en-suite bathrooms and 3 bedrooms. We love it although it is a bit out of Cartmel. About a 25 minute walk. My only complaint is I felt the bedding not up to standard of house. The mattress and pillow protectors were stained and pillows need replacing. Also no welcome pack and a radio wouldn't go amiss. Otherwise very enjoyable.
Reviewed by Alice4.0★Oct 2026
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"A lovely comfortable cottage."
Lots of space and a great view of the sun setting.
Thank you so much for your lovely comments! We’re so pleased you enjoyed your stay and found the cottage comfortable and spacious. The sunsets really are something special, so it’s lovely to hear you got to enjoy them too! We’d love to welcome you back again sometime. Best wishes, Paul and the Edgemere team.
Property Owner
Reviewed by Catherine5.0★Sep 2026
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"The maintenance low score was the long drive up to the house full of huge potholes."
..but as we were leaving someone arrived to start filling them in! A sign at the entrance would be good my friends gps did not get them to the property l had to go to Cartmel and they followed me !!! Small detail some coffee filter papers would be good local shop didnt sell any !
Thank you for your helpful feedback. We are pleased to hear the potholes were being addressed as you left, and we will look into adding clearer signage to make the property easier to find. We are also sorry the coffee filter papers were missing from your stay. These should have been provided, and we’ll raise this with our cleaning team to ensure this is not overlooked again. Thank you again for taking the time to share your feedback. We hope you enjoyed your stay and we would be delighted to welcome you back in the future. Best wishes, Paul & the Edgemere Team.
Property Owner
Reviewed by Alison4.0★Sep 2026
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"Beautiful property although the location was extremely hard to find the satnav kept missing the entrance."
I expected an easier walk into the square but it was down narrow country lanes and you took your life in your own hands. The house had everything we needed was very comfortable but the stairs although beautiful were slightly hard to navigate for us elderly folk my foot went through the open tread at one point but we managed. We would recommend this property and would book again. We thoroughly enjoyed our break.
Thank you for your lovely review. We’re so pleased to hear that you found the property comfortable, well equipped and that you enjoyed your break. We appreciate your comments regarding the rural access. Being in a countryside location does mean that some of the surrounding lanes are narrow, although we understand this can make access and walking into the village a little more challenging. Thank you also for mentioning the open-tread staircase. We completely understand that this style of staircase may be more difficult for some guests, and we’re glad to hear that you were able to manage during your stay. It’s lovely to know that you would recommend the property and would choose to stay with us again. We would be very happy to welcome you back in the future.
Property Owner
Reviewed by Julie4.0★Aug 2026
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"Had a pleasant week."
Warm and cosy house. For us it was a little too far to walk into Cartmel so a car ride took a couple of minutes. Teapot and baking trays would have been useful.
Thank you for your lovely feedback—we’re really pleased to hear you had a pleasant week and found the house warm and cosy. We appreciate your comments regarding the distance into Cartmel; it’s definitely a quick drive, though we understand it may feel a bit far to walk for some guests. Thank you also for highlighting the teapot and baking trays—these are helpful suggestions, and we’ll make sure they’re added to improve the experience for future stays. We hope to welcome you back again in the future.
Property Owner
Reviewed by Howard5.0★May 2026
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"Lovely location, beautiful property."
Thank you for your lovely comments. We are so pleased you enjoyed the location and found the property beautiful. It would be a pleasure to welcome you back again.
Property Owner
Reviewed by Gillian5.0★Dec 2025
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"A great week staying over Xmas as the property provides loads of room for the family especially our nearly two year old grandson Arlo and the two dogs Milo and Ted."
We had contacted Sykes before our stay to check there would be a Christmas tree, which they confirmed the owner said there would be and it looked great when we arrived along with a few other decorations. The house is great for quick access to Cartmel and fantastic pubs like the Cavendish Arms one of the best Sunday dinners you will get. Good walks on your door step without needing the car which was great on boxing’s day to get out as a family.
Unfortunately some issues that still haven’t been addressed by the owners despite other guests reviews advising them and that we mention previously after our last visit:
- Having previously stayed at the this property in June, where we gave feedback about cleanliness, floors were better this time but cobwebs are still an issue throughout and some of the windows and doors especially the door at the back need a good clean outside.
- When we stripped the beds all the mattress protectors had stains on and some pillows protectors too. They need deep cleaning or replacing!
- One lamp in lounge is broken on the neck and has been taped, goes off when you touch, really needs fixing correctly by an electrician or binning as not safe.
- Heating locked so could not adjust and at times each day was very cold given the temperatures in late December, especially with a 2 year old. (Reviews show previous customers have complained at about the same issue)
- Not enough glasses or champagne flutes for 6 people at Xmas this was a real disappointment and annoying. Only 4 flutes and 3 glasses for 6 adults!
Overall we would stay here again, however we feel the owners do need to address the issues guest are raising and ensure who ever is looking after these properties for them, cares as much as I’m sure they do about their property.
Thank you so much for choosing to spend Christmas at the cottage, and we’re really pleased to hear you had a great week with plenty of space for the family, Arlo, and the dogs. We’re glad the Christmas tree and decorations helped make your stay feel festive, and it’s lovely to know you enjoyed the walks, the pubs, and the easy access to Cartmel.
We really appreciate you taking the time to share such detailed feedback. We’re sorry to hear that some issues affected your stay especially as you’ve visited before. Your comments are important, and we take them seriously. We’ll be addressing the cobwebs and exterior cleaning with the team, replacing any stained protectors, removing the faulty lamp, and restocking glasses and flutes. For the heating, we now provide both a contact number and WhatsApp so guests can have it adjusted remotely, as everyone has different comfort levels. We’re always happy to help make your stay as comfortable as possible — I’m sorry it felt cold at times. We’re genuinely grateful for your honesty. Feedback like this helps us make sure the cottage is as comfortable and well maintained as it should be. We are really pleased to hear you would stay again, and we’ll be working to ensure these issues are fully resolved before your next visit.
Property Owner
Reviewed by Robin4.0★Dec 2025
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"Stayed for 2 weeks before Christmas."
The house is very modern and massive with 3 en-suite bedrooms. The living room and dining room are also massive and the only thing that lets it down is the relatively small kitchen.
The garden is fenced and secure for dogs.
The location has nice walks around up the hill behind and into Cartmel which takes around 1hr. If you’re going to walk after dark take a torch as your walking in the un lit countryside.
We arrived in heavy rain with two dogs with no mop for the vast expanse of floors. We asked the day after for a mop which never arrived so had to use the supplied towels to clean the floors!
Thank you for your feedback, and we’re really pleased to hear you enjoyed the space, the en suite rooms, the secure garden, and the lovely walks around the area. We’re very sorry about the inconvenience with the mop. There is normally one at the property, so we are disappointed it wasn’t available for you — especially arriving in heavy rain with dogs. We will make sure this is replaced and checked between stays, so it doesn’t happen again.
Thank you again for taking the time to share your experience. We’re glad you enjoyed your stay overall and appreciate your helpful comments.
Property Owner
Reviewed by Amanda5.0★Nov 2025
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"Initially the house looked good looked lovely and was well equipped."
But we discovered one of the bed bases was broken meaning one of our party had to sleep on the sofa as the bed was too uncomfortable. This was reported straightaway to the owner via the app - NO RESPONSE. On leaving we stripped the beds (as requested in the owner info book). 2 of the mattress protectors were heavily stained and hadn’t been properly washed. The cleaners arrived as we were leaving so we reported the broken bed as not to be told they were already aware and it had previously been reported to the owners. A further notification was then sent to Sykes through their app which was followed up via their online complaints WhatsApp chat but still I have had NO RESPONSE from anybody. Such a shame as it was a lovely house. However the customer service has been non-existent - it’s just not good enough!
Hi, I am so sorry about this. The lady who normally deals with these houses for me has been off ill but everything was meant to be forwarded straight to me. I can’t apologise enough. Please be assured I will find out what has gone on tomorrow and be back in touch to see how we can compensate you.
Paul
Property Owner
Reviewed by Jennifer2.0★Oct 2025
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"Location and cottage could not be faulted, have stayed previously at Edgemere Retreat in 2022 and loved it."
Cottage cleanliness was well below what would be expected when paying the best part of a thousand pounds for a week. We felt it pointless to complaint as our neighbours at Edgemere Retreat had also complained about the cleanliness with very little satisfaction. The owners of the properties felt offering a 10% discount on next stay would suffice the fact that both properties were dirty.
Back to our stay….floors all dirty so that our socks were brown coloured when we walked around, dirty mugs present in kitchen cupboards, cobwebs in most rooms, blinds covered in thick dust, mattress protector on my bed covered in a brown stain, throws on two of the beds dirty, mirrors in all bathrooms smeared, bedroom ( with veluxes) shower glass covered in watermarks, toilet brush full of tissue and faeces, fluff pooled in corners of room. Walls needing re-painting as covered in scuff marks.
I could go on………
Not good enough for a property that alleges such a high-end finish.
Reviewed by Lee3.0★Jun 2025
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"First time staying here, with my wife, my mum and the two dogs Milo and Teddy."
The cottage is very nice and spacious with great views and easy access to the south lakes and Cartmel. Loads of pubs within a 10 minute drive for drinking and eating out.
The only points that we feel need addressing are; cleanliness’s, down stairs floors in the hall needed mopping and attention to detail with regards to dust and cobwebs in top and bottom corners of rooms and the windows needed a good clean both outside and in. Secondly kitchen utensils for a high end property were lacking in quality, there is also no knife block or full knife set in the draws.
Feedback above won’t stop us booking this property again and we will definitely be back.
Reviewed by Robin5.0★Jun 2025
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"The property was top class & spotlessly clean."
The outside area was lovely too. The location was perfect for visiting Grange, Cartmel, Bowness, Kendal etc etc etc.
My only advice to other visitors would be to double check where your satnav is taking you. My son used Apple Maps & it took him straight to the house. I used Waze & it took me to a caravan site! My son had to drop a pin for me to find Edgemere!
Reviewed by Debra5.0★Apr 2025
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"Absolutely loved it- just how it is described."
Booked it for a big Birthday celebration and to have friends join us. Perfect. So spacious, clean, absolutely beautiful! We will be definitely booking again - it ticked every box for us
Reviewed by Julie5.0★Apr 2025
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"Very nice place to stay."
Reviewed by Brendan5.0★Feb 2025
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