Sanderson House

13 Customer Reviews

• "10 of us arrived for 1 week (July 24) at the lovely house which was very spacious."

  Dining room had enough seats and a big table for all of us to sit for meals and the Utility had, Washer Dryer, Dishwasher, Iron and Ironing Board so very useful. Kitchen was well stocked with Dishes, Pans and Cutlery. Although there were plenty of Oven Tray's and Utensils I felt that these needed updating. Bedroom again were big and plenty of storage, the beds were very comfortable although for some were a bit low. While staying we did have a slight problem (that was not the agents fault) this was dealt quickly and efficiently by Sarah and Simon, thank you. I feel there are a couple of issues. We had a dog and small children staying, there was no gate at the bottom of the stairs leaving it open, because of this we had to improvise to keep dog from going up and the toddler from climbing the stairs. It would have been very useful if there had been a gate there, you could put a child gate when guests have dogs or small children for safety. The garden definitely needs improving as it lets the property down, needs new Fire Pit, table and chairs (rusty), new wooden seat (near Fire Pit) weeds taller than myself need clearing. Only my opinion but it could be improved with some ornaments attached to the fence and maybe light on the fence too. Although there were some negatives all in all it was a nice house with a great Hot Tub, Thank you.

  Reviewed by Debbie4.1★Jul 2024

• "Fantastic family house plenty of room for 3 families"

  Thank you so much for your fantastic feedback! We're thrilled to hear that our house was the perfect size and accommodated your 3 families comfortably. We strive to create a welcoming space for families to enjoy their time together, so your kind words are very much appreciated. We hope you had a wonderful stay and would love to welcome you back again in the future! Property Owner

  Reviewed by Diane4.1★Jul 2024

• "It was a memorable holiday with family and friends."

  House was very spacious and well equipped. Only concern was that one of the showers in the first floor had a leak which leaked down to the kitchen from ceiling above. Otherwise everything was upto our expectations. Thank you

  Thank you so much for taking the time to leave feedback about your stay! I'm thrilled to hear you had a memorable holiday with your family and friends. The spaciousness and amenities of the house are definitely highlights, and I'm glad you enjoyed them. I sincerely apologize about the leak in the first-floor shower. Water damage is a serious concern, and I understand how frustrating it must have been to experience during your stay. I want to assure you that we are taking immediate action to address the leak. We appreciate you bringing this to our attention. Is there anything else we can do to improve your experience for future stays? Thank you again for your feedback. Property Owner

  Reviewed by Akila3.8★Jun 2024

• "The house is amazing."

  It has plenty of room with the pool table in one room, there is a cinema room, a sofa in the kitchen and a large conservatory. The pool table was well used and was in good condition. The hot tub was one of the best we have been in. The bedrooms are large with 3 being en suite. We went for a walk round Ennerdale lake which is just over 3 miles away but there is also a path at the gates to the property which leads to a cycle path. We really enjoyed our stay and will be returning. Contact was by email and WhatsApp so easy to communicate.

  So glad you loved the house! We appreciate you mentioning all the great features, especially the hot tub! Ennerdale sounds lovely, and the cycle path is a hidden gem. Looking forward to welcoming you back soon. Property Owner

  Reviewed by Simon4.7★Jun 2024

• "We had the loveliest of time at Sanderson park."

  It’s a beautiful clean property and had everything we needed, i would highly recommend this place and all I would say is the back garden could have a little more done in the way of colour “flowers” but it didn’t have any bearing on the fabulous time we spent there, an hour later 10.30, check out would have been better but we managed it and I hope to return again. Thank you .

  Thank you so much for your kind words about your stay! We're thrilled you enjoyed Sanderson Park and found it clean and well-equipped. We appreciate the feedback on the backyard - we'll definitely consider adding some flowers in the future! We'd love to welcome you back again soon! Property Owner

  Reviewed by Winifred4.7★May 2024

• "The property was just great for our needs, three different families all coming together to share the space."

  I have never slept in beds like it, they were so very comfortable ❤️

  Reviewed by Louise5.0★May 2024

• "The house is a great place to get a big group together and spacious enough not to feel overcrowded."

  We didn't have enough towels for our group though, despite there only being 11 of us and some bath towels were too small. It was too cold in the house on a few occasions we no option to change the heating. One of the ovens didn't work. Some light bulbs need replacing and there were no dishwasher tablets. And there were no wine glasses or pint glasses. A small pool cue might be a good idea too. It's quite tight around the pool table. But we would recommend and these are just suggestions to make it better for your next visitors

  Thank you so much for your feedback! We're thrilled you enjoyed the spaciousness of the house for your group. We apologise if the towels were not to your liking, but we always leave out enough sets for the number of guests booked so if this changes after booking, please let us know before arrival. The heating can be controlled in the house or remotely so if we are made aware of this we can help you get the house to a desired temperature. The main oven works slightly differently to normal ovens by using a timer, we have a full video and written explaination of this in the kitchen and guest handbook and we could have made you aware of this if we have been contacted. We appreciate all the suggestions in your review and will make sure that these are implimented to make holidays even more enjoyable for future guests. We sincerely apologize for the inconvenience caused by the lack of towels, malfunctioning oven, burnt-out light bulbs, missing dishwasher tablets, and glassware. We'll ensure these are addressed before the next guests arrive. We appreciate the suggestions for a small pool cue and improved lighting around the pool table. We'll definitely consider adding these for future guests. Thanks again for letting us know! Property Owner

  Reviewed by Susan4.4★Apr 2024

• "Heating was an issue as it was set by timer and we could not change."

  The weather had turned cold and we could not adjust the heating to come on, which is not good when you have young children.

  I appreciate your feedback about the heating issue, and I'm sorry for any inconvenience it caused, especially with young children. The heating can be controlled from inside the house, or we can adjust the settings remotely if we are contacted at the time. We will make sure the instructions are more clearly visible in the house for future reference. Property Owner

  Reviewed by Ian3.4★Nov 2023

• "Beautiful property, plenty of room for a large group."

  Spotlessly clean. Slight niggles, bath towels on the small size. Need larger pans. Floor boards very squeaky. Mat runner by front door a trip hazard.

  Thanks for the positive feedback on the beautiful property and its ample space! I appreciate your insights on the bath towels, pan size, squeaky floorboards, and the mat. Your observations are valuable, and we'll take them into consideration to make future stays even better. If you ever decide to return, we'd love another chance to host you. Property Owner

  Reviewed by Gaynor4.1★Oct 2023

• "Just Fabulous !"

  We had four generations of our family in the house and not once did we feel on top of one another . The owners were amazing helping us when we didn’t quite read the instructions for the oven

  So glad to hear you had a fabulous stay with your multi-generational crew! It's awesome that everyone felt comfy. If you're ever up for another round, we'd love to host you again! Property Owner

  Reviewed by Peter5.0★Oct 2023

• "Property was perfect and very good value for money, everyone enjoyed it - would recommend!"

  ! We would have stripped the bedding as requested but could not find the bags mentioned in thr welcome booklet - sorry!

  Thank you for the positive feedback! I'm thrilled to hear that the property was perfect and provided good value for money. I appreciate your recommendation, and I'm glad everyone enjoyed their stay. No need to apologize about the bedding; I'll make sure to clarify the location of the bags for future reference. If you ever decide to return, we'd be happy to host you again. Property Owner

  Reviewed by Liam5.0★Sep 2023

• "We were given loads of information before we arrived at the property which was very useful."

  Once we entered the property everything looked very clean and nice. Everything was set out neatly and looking very lovely including the small details e.g box of tissue. Overall we must say the whole property looked amazing

  Thanks for your feedback! Delighted you found the pre-arrival info useful and the property clean and lovely. If your plans bring you back, we'd be happy to host you again. Property Owner

  Reviewed by Saeedin5.0★Jul 2023

• "The house is absolutely stunning, with stunning views."

  The owners, neighbours and people in general are really really nice and friendly people. I would certainly recommend you this house with a 5 star experience.

  Thank you so much for your kind words! I'm thrilled to hear that you found the house stunning, enjoyed the breathtaking views, and had positive interactions with the owners, neighbors, and people in the area. Your recommendation and the 5-star experience mean a lot to us. If your travels bring you back, we'd be delighted to host you again. Property Owner

  Reviewed by Rebecca5.0★May 2023

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