"There is a big problem with ants they are everywhere."
Single beds up in the attic fine for kids but a no No for adults constantly hitting heads on beams. No where to hang clothes upstairs and have to share a chest of drawers.
On a busy road, very noisy from early morning.
French doors is living room very drafty .
Kitchen very well equipped, comfy sofas and beds. But sorry we won't return.
Reviewed by Loraine2.8★ Apr 2024
"A lovely well equipped cottage."
Super comfy bed. Good parking.
It was very cold when we arrived and it took some time to fathom out how to get the heating on but we managed with the help of the management staff. A thermostat on the wall would be so much easier than pushing buttons on the boiler or maybe a card with simple instructions?
Thank you so much for your kind comments and your suggestion of a simple instruction card on the boiler, that's a great idea which we will sort when we're next there.
Glad you had a good time.
Property Owner
Reviewed by Sandra5.0★ Jan 2024
"We had a great stay over the new year and couldn't find fault with the cottage at all."
Very well equipped and hands down the best power shower in Ambleside. We would and have recommended the cottage to friends and would certainly stay again.
Delighted to hear that you had a great stay, thank you for your feedback.We hope to see you back again sometime.
Property Owner
Reviewed by Andrew5.0★ Dec 2023
"Just got back from our Christmas break at the courtyard cottage."
We instantly felt relaxed extremely cosy,.home from home . Excellent well equipped kitchen, good quality bedding and comfortable beds. Looking to rebook again in the near future
Thank you for your kind comments, we're so glad that you've had a relaxing Christmas week at Courtyard Cottage. We hope to see you back again soon.
Property Owner
Reviewed by Paula5.0★ Dec 2023
"We thoroughly enjoyed our stay at Courtyard Cottage."
It was very comfortable with everything that we could possibly need during our stay. We only had one slight problem which was that the clock on the central heating boiler was at the wrong time. Hence the heating was on at odd times. We managed to put the heating on manually when required as we didn't know how to change the clock time. It looked as if there may have been a power cut. We left a note on the work top to bring this to the cleaners attention.
We're so pleased you enjoyed your stay at Courtyard Cottage.
Thank you for letting us know about the timer on the boiler As you have already mentioned there have been a couple of power cuts recently which look to have thrown it out. We shall get it sorted
Property Owner
Reviewed by Christine4.7★ Dec 2023
"Lovely location, lovely accomodation, very well equipped."
Had to cross a busy road to get to the garden, which really should be mentioned, particularly if children are staying.
Thank you for your feedback. We feel the that the description on the website accurately reflects the access to the garden. We are glad that you enjoyed the property and its amenities.
Lakelovers Owner Team
Property Owner
Reviewed by Mark4.4★ Nov 2023
"Lovely cottage."
Light, clean & very warm. Private garden really peaceful. Would thoroughly recommend for comfort and peace. Ambleside terrible for eating out but Drunken Duck good with limited menu at lunch.
Thank you for your feedback, we are glad that you enjoyed the property and it's amenities.
Lakelovers Owner Team
Property Owner
Reviewed by David4.7★ Nov 2023
"Great location."
Sykes were very helpful. Would definitely stay here again.
Reviewed by Mark5.0★ Oct 2023
"We enjoyed our stay, the location is fab and it is a small and cosy cottage."
The cottage could have been cleaner, we removed a very full tick from the kitchen floor. The living room sofa was smelly, where everyone puts their head on it. Would be good to put a curtain across the front door for privacy and to keep the heat in.
Reviewed by Heather2.8★ Oct 2023
"We had a lovely stay at this great little property, good location for not using the car to explore the area."
Comfortable bed with good quality linen and super shower. Although advertised as sleep four, feel it is only ideal for maybe couple with two children, who would love the quirky upstairs layout. Maybe a basic welcome pack would be a good idea, for people who arrive late. Otherwise, would recommend this property.
Thank you for your feedback. We're so pleased that you had a great stay and managed to get out and about without your car. We hope to see you back again sometime.
Property Owner
Reviewed by Christine5.0★ Sep 2023
"Main bedroom mattress is extremely uncomfortable."
I realise it’s been replaced in the last couple of years but wrong decision made about mattress type. My back suffered for 7 nights. I have also seen negative reviews regarding the mattress. We love this cottage and have many wonderful memories. Stayed here at least 6 times over the years but can’t go back unless the mattress is replaced. Cleaning ladies were lovely and did a great job.
I'm sorry to see that our mattress didn't seem to suit you. As you have mentioned both the bed and an award winning "Emma" mattress were new March 2022 and we have received nothing but positive feedback since their installation. Pleased that everything else seemed to be good.
Property Owner
Reviewed by Susan4.4★ Sep 2023
"The cottage was perfect for three of us and our labrador especially as first timers to the Lake District."
The location was perfect. The owners have thought of pretty much everything and the family touch wasn’t lost on us. Thank you for all the literature and the comprehensive welcome pack! Despite the road noise outside it was quiet and we didn't hear any other people nearby. It is very well equipped, as others have said. Never have I come home with clean washing! Didn't need to bring any household stuff at all as all supplied. We used the garden a couple of times - it's across a faiy busy road but has beautiful river views- and was secure to let the dog have some exercise. We enjoyed the wood burner (even in July) and bought wood from the garage in Ambleside or the garden centre. Ambleside is a 10-15 minute walk- it was great not to have to use the car to get food etc. The parking is right outside the cottage.
Would definitely stay again.
Thank you for your kind feedback. We're so pleased that you've enjoyed your first holiday in the Lakes and chose Courtyard Cottage. We hope you come back again soon.
Property Owner
Reviewed by Emma5.0★ Jul 2023
"A lovely well presented and equipped cottage."
A very good location, easy to get to places by road and very good to explore the local area. Only a 10 minute walk into Ambleside, the information book was very helpful, we visited and walked to places which we might not of found otherwise.
Thank you for your feedback. We're pleased you found our information book helpful, we try to update it regularly with local information.It's nice to hear that vistors are using it.
Property Owner
Reviewed by Nicholas4.7★ Jul 2023
"We had a full English cottage experience with modern comfort and enjoyed it very much."
Thank you so much for your feedback. We're so pleased that you enjoyed your time at our cottage and hope to see you back again sometime.
Property Owner
Reviewed by Karin5.0★ Jul 2023
"One of the best equipped cottages we have rented."
Although 2 minor niggles and they are very minor. The first is that its right next to the road, but in fairness nothing can be done with that. The second was no toilet brush. It was so good that we have to say we would consider booking again. Location was great for walking into Ambleside and the garden across the road to chill out, décor etc were to a high standard and really enjoyed our stay
We're so pleased you've enjoyed your stay and our property.
Not sure what has happened to the toilet brush though? It was there 2 weeks ago when we were up. I shall see if i can see what has happened to it and if not we'll get a replacement up.
Hope to have you back again soon.
Property Owner
Reviewed by Chris5.0★ Jun 2023
"Beautiful cottage to stay in."
Great facilities and the best equipped kitchen of a holiday cottage we have stayed at!! Nice to chill out in the evening by the river or in the cottage. Is next to the road but you get used to the cars. Is dog friendly, but glad we have a dog crate as there was no where to put her/shut her away when she was wet and muddy/drying off. Close enough to Ambleside to be able to walk and join onto hiking trails. Also able to hike to Loughrigg Fell from the cottage. The Wateredge pub/bar is worth a visit with lovely views over Windermere!
Thank you for your kind comments. We are pleased to hear that you enjoyed your stay.
We take all comments on board.
We hope to welcome you back.
The Owner Relations Team.
Property Owner
Reviewed by Rebecca5.0★ May 2023
"Well equipped cottage but no bread bin?"
It is a lovely cottage but let down by maintenance issues.Drain outside overflowed when kitchen sink used.Shower leaked from tray or under tray-maybe both.We used a hand towel on floor to soak up water so we could step onto dry bathmat.Hand held shower leaked from hose to head connection ."Rainfall" shower was more of a drizzle.Black mould on shower sealant.Possibly a shower curtain required between screen and wall .Kitchen table wobbly.
Thank you for your comments. We are pleased to hear that you enjoyed your stay.
We take all comments on board and will ask our Maintenance team to ensure that our high standards continue to be met. Had these issues been raised during your stay, we would have attended to try and resolve the issues.
The Heart of the Lakes Owner Relations Team
Property Owner
Reviewed by Alison3.4★ Apr 2023
"We really enjoyed our stay at Courtyard cottage."
Was advertised as a 2 bedroom property but would be no privacy to mezzanine floor, although this did not impact on our stay. A little maintenance required in bathroom particularly in the shower. We would definitely book this quaint cottage again, was in a good position to explore the rest of the Lake District, and easy walking distance to Ambleside Village, with lovely walks especially for pet owners.
Thank you for your comments. We regularly visit and maintain our property and are due there very shortly. Out bathroom was new last year so we shall have a look at the issue you have raised, thank you for bringing it to our attention.
So glad you enjoyed your stay.
Property Owner
Reviewed by Gina4.1★ Apr 2023
"Absolutely fantastic."
Great location,short walk into Ambleside.Equiped with everything you could need.Tv has netflix for the cosy evenings in(not mentioned in description).
Thank you for your kind comments, we are so pleased to hear that you enjoyed your stay, and found the property to be cosy.
We hope to welcome you back again.
Property Owner
Reviewed by Lee5.0★ Apr 2023
"Second visit this year never fails to impress."
Location, facilities and cleanliness cannot be faulted. Home from home experience, great Easter touch which made arrival even more welcoming. Started planning return visit for later in year. Many thanks.
Craig Murray
Thank you for your comments. We are delighted to hear that you enjoyed your 2nd stay.
We hope to welcome you back again.
Property Owner
Reviewed by Craig5.0★ Apr 2023
"The Cottage was very clean and had everything you could need
We had a great ..."
The Cottage was very clean and had everything you could need
We had a great holiday can't fault anything looking forward to returning
We are so pleased to hear that you had a great holiday.
We look forward to seeing you back again soon.
Property Owner
Reviewed by Peter5.0★ Mar 2023
"Everything we had hoped for."
Clean, comfortable cottage in an ideal location. Met and surpassed all expectations. Home from home experience. Going back in a couple of weeks, counting the days until we return.
Thank you for your kind feedback. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back again soon.
Property Owner
Reviewed by Craig4.7★ Feb 2023
"Great little cottage in Clappersgate just on the outskirts of the main Ambleside Village."
As my wife will tell you I do like a good moan and having spent the last 30 years staying in five star hotels around the world I think I’m suitably qualified in rating accommodation.
On this occasion though I’ve actually got nothing to moan about!!
Great little cottage with everything you’d need.
Very clean and tidy, bedding crisp and fresh, modern decor including the bathroom, WiFi that worked and above all else a great base for travelling around and exploring what the Lake District has to offer.
In summary therefore exceptional value for an exceptional little property and one that I would have no hesitation in rebooking in the future.
Thank you so much for your kind comments, it means a lot to us.
We look forward to seeing you back again soon.
Property Owner
Reviewed by David4.7★ Jan 2023
"This is our 3rd time staying at this cottage (1st for Christmas) We absolutely loved having Christmas at Courtyard Cottage, everything we needed was supplied, christmas dinner was perfect!"
! The little gift bag from the owner, was really thoughtful.. Thank you x
Already looking to book again for 2023!
Thank you so much for your comments. We're glad that you had a lovely Christmas and hope to see you back again very soon.
Property Owner
Reviewed by Lian3.8★ Dec 2022
"Let me start with, the property is great."
but when we arrived 3rd December the heating was switched off and the cottage was freezing ieven with the fire pit burning half of the bags of wood we brought it still took most of Saturday and Sunday morning to warm up.
the shower was not draining away .. almost over flowing after 1 / 2 minutes use . I found that the drain outside in the court yard was blocked ..with grease and leaves. After cleaning this and using bleach to unblock this cleared . .
Thank you for your comments. I'm sorry you had problems warming the cottage up, it looks like you visited shortly after the abnormally warm spell of weather we had in November and my guess is that the heating hadn't been used for a while. The cottage is, of course an older building and can take a bit of time to warm up, we usually ask that our Winter visitors leave the heating permanently on low to keep the cottage toasty for other visitors.
Thank you so much for sorting the drains out too, whilst you were there. The maintenance team at HOTL are always on hand to deal with issues like that, but we are very grateful to you for tackling it yourself.
We hope that you will come back again soon
Property Owner
Reviewed by Ged4.7★ Dec 2022
"This was our third stay at courtyard cottage a lovely place to stay every thing you could need plus this year a new bathroom and shower which was lovely absolutely recommended ."
It's lovely to see that you keep returning to Courtyard Cottage, so pleased that you like the new bathroom and shower. We hope to have you stay again soon.
Property Owner
Reviewed by Peter5.0★ Sep 2022
"We were advised in the booklet that the cottage was ran off the "Nest" system however the control was no where to be seen in the cottage."
There was a round mark on the wall above the meter cupboard so I can only assume it was there at one point.
Following customer feedback, the Nest system just wasn't working out to be the useful tool that we had hoped for. Guests were have difficulty using it and therefore we removed it a couple of months ago. We have now updated our visitors file to reflect the change.
Property Owner
Reviewed by Deborah4.4★ Sep 2022
"Only surfaced cleaned."
Needed a thorough clean.
Freezer worked then turned off on its own.
Pictures not true to size of accommodation. Deceptive.
Reviewed by Jennifer3.4★ Aug 2022
"The cottage needs a deep clean, lots of cobwebs, bedroom floor not clean, shower drain blocked with hair."
Reviewed by Christian3.4★ Aug 2022
"A fantastic week at Courtyard Cottage."
This was our first holiday with our baby and we really wanted a home from home experience which it provided. The location is fantastic with being able to walk to Ambleside and also not too far from the mountains. The river at the bottom of the shared garden was a lovely surprise. There is a Crag just behind the cottage which I recommend going up for amazing views of Windermere. The new bathroom is lovely and the mattress is so comfy. My only suggestion is having a few extra toilet rolls. Thank you, we will be back next year.
We are so pleased that you had a fantastic week at our cottage and managed to make use of our pretty riverside garden.
We hope to see you back again.
Property Owner
Reviewed by Lily5.0★ Jul 2022
"Great little cottage with everything you need, we loved our stay and can't way to come back"
We're so pleased that you had a good stay. We look forward to your return.
Property Owner
Reviewed by Stuart5.0★ Jun 2022
"Had to call maintenance team as we were unable to get hot water."
I had read the previous reviews and was very disappointed to encounter the same problem as previous people. We have stayed in this cottage many times. The boiler appears to be the same but the NEST is a new addition which is not working properly. Get changes to the cottage especially the bathroom and much cleaner.
Thanks for your coments. I'm pleased that the maintenance team were able to help and show you how to use the NEST system. Unfortunately it doesn't appear to be the useful tool that we were hoping for and we are considering its future relevance.
Glad you liked the new bathroom.
Property Owner
Reviewed by Susan3.4★ May 2022
"Wow wow what can I say !"
This cottage is beautiful, location brilliant, all facilities inside the cottage are brilliant and exceptionally clean and tidy !
Cannot give negative feedback as nothing negative to say absolutely like home from home.
We will definately stay again and we will definately be recommending this cottage to friends and family
Thank you
We are so pleased that you had a lovely stay. We look forward to welcoming you back again soon.
Property Owner
Reviewed by Selina5.0★ Apr 2022
"The property was beautiful, well equipped and the location was perfect (10 min walk into Ambleside)."
The double bed and mattress has been replaced and is EXTREMELY comfy. The communal gardens and grounds were very well maintained. The cottage was the perfect home away from home and we will definitely be returning.
The property was slightly dusty with cobwebs however what do you expect when staying in an old, stone cottage?
Couple of things to note: take logs to use on the fire as these were not provided, we were only provided 1 toilet roll for our 1 week stay, salt/pepper and oil are also needed, upon check-out at 10am the cleaner arrived at 9.50am so we felt a little rushed to get out of the way.
Reviewed by Jonny4.4★ Apr 2022
"Lovely, warm, welcoming cottage, with all mod coms"
Thank you for your comments. I'm so pleased you a had a nice break at our cottage.
Property Owner
Reviewed by David5.0★ Mar 2022
"The Property was very cold when we arrived, Heart of the Lakes were aware that I was travelling with baby under one but hadn’t arranged for property to be warmed upon arrival."
After reading the note re heating issues, I had to call maintenance to check out error codes flashing on boiler once turned on. I tried to set up the Cot bed however one of the sides wouldn’t click into place. Called through to maintenance again. The gentlemen advised “sometimes the hinges go”. I’d have hoped that this would have been checked before arrival to the property, again HOTL were aware we were traveling with baby under 1. The maintenance men were quick to arrive with a second cot. My mother Hoovered the carpet the morning after our arrival. She managed to fill the vacuum with dust and hair, was property not hoovered before arriving? Smelly large stain on main bed throw, this was hidden by scatter cushions and only noticed whilst getting into bed. Pillows and bedding upstairs dusty, bedding unlikely to have been changed / washed if previous guests did not use. Sofas had not been cleaned as dust and mess had gathered underneath. I found two game pieces which I have put in games cupboard. Kitchen blinds are thick with dust. Microwave was not cleaned. When it came to needing to use it to sterilise baby bottles we had to give it a good clean beforehand. Unsure if the mattress had been changed but the right side of the bed slants towards the far wall. Upon leaving the property we spoke to the cleaners who advised that the midweek cleaners are not as thorough as the weekend cleaners, if they see that the beds have not been used the bedding may not have been changed and dust will collect. Good points : good supplies of kitchen and housing utensils, TV with apps is useful, shared garden was a lovely space, very well located. This however, has been the most expensive cottage I’ve paid for and most unclean property I’ve stayed at. Aware it he price could have been inflated due to Covid-19. If it wasn’t for my partner arriving on the Saturday and having a baby, dog and mother already at the cottage I would have requested that HOTL relocated us to a clean property. When talking to the cleaners on Saturday, I made them aware of the areas that may need more attention. It did seem that Covid has been long forgotten about in this case and the property still dirty from previous occupiers.
Thank you for your comments. It is very disappointing to hear all the issues that you have had and we will be discussing them ourselves with Heart of the Lakes who undertake the cleaning on our behalf each week. Thank you for making us aware.
Property Owner
Reviewed by Evelyn2.5★ Mar 2022
"Great little cottage, not far to walk to main shops and resturants."
Would deffo book again..
Reviewed by Lynne5.0★ Feb 2022
"We really loved our short stay at the house, everything we could possibly need was supplied, a lovely stroll into Ambleside and the little hidden garden was a fantastic bonus!"
!
The only thing I would want to change is the matress on the double bed as it is really soft and bouncy so my husband woke with a bad back each morning.
So pleased to hear that you had a lovely stay.
Following recent feedback, we have just bought a new bed frame and mattress and will have them at the cottage as soon as they arrive.
Property Owner
Reviewed by Tracy4.4★ Jan 2022
"Beautiful place shame about cleanliness dust all over have pictures."
Double bed is shocking had to sleep on living room floor spoilt holiday
We were sorry to hear the pictures had dust on them. Our property is cleaned each week by the Heart of the Lakes cleaning staff and they have been advised of your comments. We were equally sorry to hear that the bed had not been suitable for you, we will review this.
Property Owner
Reviewed by Ian2.5★ Dec 2021
"The cottage was lovely and really clean."
The only thing I'd criticise is there was no extra toilet roll and only a tiny amount of wood and kindling - barely enough for our first night. Both pretty basic things that aren't really a luxury.
We also arrived at night, in the dark and couldn't see the Croft mansion, so it took us a while to locate the opening into the Courtyard. Maybe a photo or a map to show the exact location would be useful. The bus stop is a good marker, and if you're coming from Ambleside I'd say the entrance is BEFORE the signs for the turn off to Skelwith Fold etc.
It's quite a busy/fast road, so it's hard to drive slowly or stop to have a look.
Other than that we enjoyed our stay. Thanks
Reviewed by Elisa4.4★ Nov 2021
"Nest heating settings need changing to allow 24hr hot water."
There were no instructions so we’re unable to have a shower until 5pm
Thank you for your comments. We are sorry that you had problems with our Nest programmer, it has had some teething issues which we hoped we have now sorted. Showers can now be had all day every day!
Property Owner
Reviewed by Kevin4.1★ Sep 2021
"It’s was really the best holiday I’ve had!"
! The cottage was just lovely and had everything we could have wanted.
Thank you for your lovely comments. We hope to have you stay with us again sometime soon.
Property Owner
Reviewed by Kathryn4.4★ Aug 2021
"Booked this accomdation before covid hike in prices."
So for what we paid for a family of 3 just over £800 for week I thought this would of been 5 star accomdation at that price. I have marked this as 4* think tad over priced and we have been visiting this location for 25 years +.
Postives - location for us was perfect we only used the car once. The accomodation was right size, had everything need for self catering holiday. Included a bbq which was a bonus. Kitchen was well equipt having decent washer was a bonus. Lovely enclosed yard to sit in warm summer nights. The private garden was lovely across the road. We rang before we left and confirmed we needed oven gloves and teatowels, on arrival this house had everything. Even had arrival pack which had some washing up liquid, dishwater tablets etc.
Negative which makes it 4* - the road next to the house was really busy, we learnt that ferry was closed at Windermere which increased traffic through Ambleside. The road noise started at 7 and was load til 9pm. This also made it hard to cross the road to the path which was on otherside to walk into town and access the garden. Cars flying past at 60 mph was scary. We had 2 parking bays, first few days people trying park outside our property and blocked entrance to house, this was a little annoying. Inside house, bathroom was very tired it had modern equipment but needed tlc.
Overall lovely house in perfect location for walking holiday. With the further covid hike in prices for next year and the noise of the road we will be looking elsewhere for our Lakes escape.
Reviewed by Victoria4.4★ Aug 2021
"The cottage was lovely - great location, well equipped and very comfortable."
Would stay there again. Having the lovely riverside garden was a bonus.
Reviewed by Morag4.7★ Aug 2021
"We know this cottage."
Great location and has had some maintenance etc.New heating. Painted and so on. Would like to see a new sofa. The covers are washed but the cushioning collapses down when sat on and you need scatter cushions in your back for support. They are provided but back support not good. It's been their years. Great shower as usual. Great tv is a new addition. Carpet seems rather dusty. Over all a great place to stay but had the potential to be perfect. Maybe out priced for us next time around.
Reviewed by Lynne4.4★ Jul 2021
"Second time at this cottage."
We absolutely love it. We had a wasp issue at front door which when reported was dealt with very promptly.
Reviewed by Mark5.0★ Jun 2021
"The private patio area and two parking spaces are both amenities in short supply this close to Ambleside."
The village itself has many pubs and restaurants which provide a wide variety of dining options but if you choose to cook for yourself the kitchen and BBQ are stocked with all the cookware and utensils you will need.
Reviewed by B5.0★ May 2021
"Fabulous location and exactly what we needed."
When we arrived the cleaners hadn't been but a quick phone call and within an hour of us nipping out for a leg stretch and drink everything was cleaned. Bed in master bedroom extremely comfy, you would struggle with 4 adults staying as the upstairs is very low ceiling and the only toilet is down on the ground floor which may be a problem if you have little ones who get up to go to the loo in the night but otherwise we would definitely look at staying here again.
Reviewed by Lyanne4.7★ Apr 2021
"What can I say."
Overall, fantastic. Just what we needed. Three nights from Monday 12th April, straight after lockdown.
On arrival, easy to get in. Lovely welcome pack (thank you very much the Lee’s family). Location was great. Good walks direct from the doorstep. Courtyard was good to relax in afterwards. Real sun trap!
Easy to get into Ambleside by car or walk.
All the instructions and information was easy to understand.
And the log burner was great. Walk in shower great. Plenty of space.
Being next to the main road could put some people off but we didn’t see it as an issue.
Overall, I’d say excellent. Didn’t want to leave.
Reviewed by Andrew5.0★ Apr 2021
"Booking was done online so very straight forward."
Property was ideal as a short walk to Ambleside - perfect for exploring the Lakes without having to use our car.
Mrs AllanDec 2019
"Very well appointed with superior quality furnishings very comfortable beds with first quality linen."
Overall - 5 stars from us.
Mrs CarterDec 2019
"This was one of the most beautiful holiday cottages my family have ever stayed in."
It was like home from home. It was comfortable and cosy and we were sad when our holiday came to an end. The Lake District is just an amazing place to escape from the stresses and strains of everyday life, and coming 'home' to our cosy cottage after a wonderful day exploring, tired and occasionally wet, it was like living the dream.
Reviewed by Anne5.0★ Aug 2019
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