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"Oh dear Sykes, I have always used your company when we go away, and have always been satisfied, I don’t know what happened here."
I don’t know how long it is since you’ve inspected this property, but your picture of the approach to the house is not what we were greeted with, it look like a builders yard.
Inside it was nice, but spoiled by lack of attention to detail, some of them necessary, no kitchen roll, no hand wash down stairs, unstable coffee tables, fridge door broken, bare plaster patches in the utility room. Then we go upstairs, handle missing off draw, walls touched in with different colour paint, no toilet rolls.
The road leading to the parking place was very overgrown and almost impossible to drive along. All in all the whole place looked grubby and neglected. We never filled in the visitor book because we were too angry and upset.
To completely spoil our holiday when I stripped the bed, (in which I had Not been able to sleep because there was a plastic mattress protector on,) the first night I woke up in a pool of sweat so slept on top, we found the most disgusting mattress, I was so upset to think I had been anywhere near the mattress let alone lying on it.
What is really worrying me now is that we have booked two more weeks with you in September. I’m not sure I really want to go, as this is in Weston super Mare and Saundersfoot, which is a very long journey for us, and we couldn’t stand a repeat of Nutter Road.
I have photographs of the front, the walls and the mattress which I will gladly send you.
I look forward to your feedback on my comments, and reassurance that our holiday in September will be more acceptable.
Yours faithfully
Patricia HIGNETT
Hello Patricia, thank you for your feedback. I am sorry that you felt this way about the property. We have some roof tiles in the front. We have fitted half of the new roof but the other half requires scaffolding so we are having to wait until the property is quieter so that we are able to do this. I wouldn't say it looked like a "builders yard" it's just roof tiles. We dont always leave kitchen roll however, there is always hand-wash both up and downstairs and there was toilet roll for your arrival as well as tea, coffee, milk and biscuits. I had been myself to clean the property that day so I know what was left for your arrival. The alley to the rear parking does have weeds but it's Impossible for us to keep the whole back alley weed free I have contacted the council to see if they can tidy it up. I wouldnt say this affects you getting to the parking space. We have been aware of the paint issues which were caused by the leaking roof, again, we have had to wait for the property to be vacant so that we can get in and paint. It's impossible to do this on a change day as guests would arrive to wet paint. We have however, had a rare free weekend this weekend so we have been in to repaint and fix any problems that guests have made us aware of. I had inspected the mattress in the main room today and on closer inspection I did find a few tiny marks so the mattress has been steam cleaned, however, in my opinion, I would not have said that the mattress was "disgusting" . This is why we have mattress protectors, to prevent marks. The mattresses we have are expensive and we wish to look after them. As I have explained the house has been worked on this weekend and I can reassure you that any issues you have raised have all been sorted. Thank you again for your feedback, we welcome feedback so that we are able to provide a warm, friendly property that guests can enjoy and make memories. We hope to see you back in September kind regards Andy & Nikki
Property Owner
Reviewed by Pat1.9★Jul 2025
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"Fantastic week away at Nutter road."
Perfect location to amenities and beach plus close to Blackpool we picked an amazing week as the weather was perfect to wonder around the local area. Will definitely be returning
Reviewed by Beverley4.4★May 2025
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"Had a lovely stay, everything was great, safe garden for my 2 little dogs, even the weather was kind to us."
Parking very handy at the rear of the property.Once parked up there was no need to use the car, because everything is a stones throw away.We will definitely be staying again very soon.Thankyou so much
Reviewed by Christopher4.4★Apr 2025
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"Excellent location, tram and bus station only yards from the property."
Parking around the back of the property with access through the back of the property. The property was well equipped.
Reviewed by Chantelle3.8★Feb 2025
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"37 Nutter Road is perfectly placed to explore this great little town of Cleveleys and all its amenities, plus Blackpool and the Fylde Coast."
The house is generally well fitted out, and although we had one or two issues, I’m sure they will soon be sorted out by the nice young owners living nearby.
Reviewed by Anthony3.8★Feb 2025
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"Another lovely stay at Nutter Road, love coming back here, never let's us down."
Love everything about its location and amenities, we will be back for sure.
Reviewed by Mark5.0★Jan 2025
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"We cannot rate this house highly enough."
from start to finish we enjoyed our stay. Excellent hosts. The house has everything you could need. Excellent well stocked and laid out kitchen. All the utensils you could ever need. The lounge is nice and comfortable. Beds nice and clean. Towels plentiful. Excellent bathroom with a really good shower. The utility room was great for doing the washing before we went home. The enclosed garden is ideal for pets as you know they are safe. Good for parking as well. We were that impressed we didn't want to go home. We are going to book again for next year. We would definitely recommend this house to anyone.
Reviewed by Jason5.0★Nov 2024
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"This is a very well situated property for trams,buses,shops,cafes & the beach which are all within walking distance of a few minutes so no need to use your car at all really!"
The house is quite comfortable & very clean although the low sofas & soft mattress on main bed were not for us-which is personal preference I know.There were certain areas which need attention such as the front door lock,kitchen taps,curtain tie back holder in main bedroom which was hanging off the wall & tv reception kept breaking up-probably needs an aerial booster.There is a lovely kitchen but the inferior quality cutlery,oven trays & badly stained jugs let it down-also no small glasses or egg cups provided.I would have given this property 5 stars but for these things which let it down. Having said that,we enjoyed our stay & would recommend it.
Reviewed by Frieda4.1★Nov 2024
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"The property was damp ( but they are getting new roof so being addressed) silver fish like bugs in living room, with proper cleaning (windowsills, down sides of cupboards , mirror in bedroom, washing machine had dirty hand marks on, conservatory bench down sides lots of bugs, webs etc would be put right)."
The positives the bedding upstairs was lovely & clean, so were the towels. The beds comfy, parking & garden great. There was everything in the house you could possibly need. With a good clean & roof fixed, would bring a lot of people back. Having said that even though needed a clean it was a lot of room for the money.
Reviewed by Sharon3.4★Oct 2024
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"Loved it & will 100% be going back next year."
Reviewed by Nina4.4★Sep 2024
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"The single bed was very uncomfortable."
The room could do with a small unit /table for a lamp for reading
The decor in the small bedroom was poor
Reviewed by Stuart3.1★Jul 2024
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"Property location excellent for trams and town centre."
Bathroom - excellent shower lovely towels but found it lacking a bath mat which made the tiled floor very slippy.
Bedroom- really comfy bed with lovely bedding and ample wardrobe and drawer space but only one bedside table (enough room for 2) and something sharp sticking out of bed base on the side near the window (caught my leg on it getting out of bed )
Kitchen- ample cupboard and worktop space but the sink wasn't fastened down properly, laminate flooring in front of the sink was damaged and loose, we found the stools uncomfortable to sit on to eat a meal.
We did notice that the windows although double glazed looked old and most of the units had blown and had condensation in between the sealed panels.
The small front garden was full of weeds and a couple of dead or dying plants and the positioning of the bins wasn't great (underneath the front windows).
The overall impression we got was that the house could do with some love and attention.
Hello Dawn, we are glad that you found the location of the house and the bathroom excellent. We did notice the day you left that the sink and flooring was damaged and have since repaired them. The front garden has also been weeded since you vacated the property, with regards to the windows this is on our to do list however,our priority was a new roof which has just been done. We have to try and do maintenance when the property is free and that also has to tie in with the workmen being free at the same time which sometimes proves difficult. In regards to the bins they have to be kept at the front because that is where the bin men collect from they do not go around the back.I have thoroughly checked the bed and can see no signs of anything sharp so I can not comment on that as I have no idea what it was but it seems to have gone now. Thank you for your feedback
Property Owner
Reviewed by Dawn1.9★Jun 2024
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"Fabulous location, very busy location house was very cosy, great back garden for ..."
Fabulous location, very busy location house was very cosy, great back garden for my dogs, but would need to take your own throw over and dog towels for you dogs, the house as everything you need this is only my opinion I would have like more toilet roll and kitchen roll and I feel I was overwhelmed with all the Tv in the house but that’s because I don’t have TV in my own home but great for kids, I would visit this place again without a doubt thanks Nikki and Andy
Reviewed by Carol3.8★Jun 2024
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"Quite a lot of decorating work needs doing, seems to have had a leak of some sort but the actual property was lovely."
I would really of appreciated a bottom bolt on the back gate fence for extra security that someone outside couldnt just let the dogs out. A mirror in the other double bedroom wouldve also been very handy, the beds however are very comfy! Neighbours were very kind and helpful. Hosts are lovely And helpful. Great location for town and beach, we would definitely return. Thank you.
Hello Amy- thank you for your feedback it's greatly appreciated. Unfortunately we did have a leak in the front small bedroom so we have recently had a new roof fitted. We have done some of the paintwork and as soon as we get a few days where the property is free we will finish off the painting. There is a bolt at the bottom of the gate but it seems to be sticking so we will ensure this is fixed ASAP. I have also ordered another mirror for the front bedroom. We are glad you enjoyed your stay and welcome you back in the future. Kind regards Nikki and Andy
Property Owner
Reviewed by Amy4.7★May 2024
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"A lovely clean home and really enjoyed our stay."
Had everything we needed and so close to all the shops you need. A 2 minute walk to the shops and a 5 minute walk to to beach. People have commented on the parking which is at the rear of the house. It's fine you can get a tank down the alley if you happen to have a tank
Reviewed by Paul4.7★Feb 2024
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"Lovely property which was spotless clean, tidy and very comfortable in an excellent location."
It was only a few minutes walk to the prom to walk our dog. The high street has a good variety of shops including dog friendly cafes and pubs We especially liked the Tavern at the Mill, Marsh Mill Village a 30 minute walk away. We will definitely book 37 Nutter Road if we return to the area.
Reviewed by Annette4.7★Jan 2024
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"Good location close to everything, property was clean & tidy."
But down side was the dog at number 39 barked, morning/noon/night
Reviewed by Michael5.0★Jan 2024
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"The property was exactly as we had expected it and the location was superb so close to the beach, the shops as well as bars and restaurants."
The facilities available in the property were good and the sleeping accommodation were great. Good outside space especially helpful for our dog given the weather was not the best, that said it did not stop us having a great time.
Thank you for your feedback. We are glad you enjoyed your stay despite the awful weather! We look forward to seeing you again in the future.
Property Owner
Reviewed by Anthony4.7★Dec 2023
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"Our second stay at this lovely bright, modern property."
The beds are very comfy, plus the addition of bedside tables was very welcome. Unlike most guests, we didn't bring a dog, however it was so clean you couldn't tell that people generally do. Nikki and Andy are excellent hosts who kindly left us a message after we arrived, and cleared up some confusion we mentioned in the guest book. Hoping to try 23 Ryden Avenue next time!
Thank you for your feedback Matt, we are glad to hear this is your second visit to Nutter Road and that you had a great stay! We would highly recommend 23 Ryden Avenue for a change next time you visit. It is very popular, we hope you enjoy it!
Property Owner
Reviewed by Matt5.0★Nov 2023
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"Beautifully presented house in a fab location."
The bed in the master bedroom was so comfy but the pillows in all the bedrooms were a bit cheap, however there was plenty of fluffy towels provided. The stairgate was great for keeping my dogs downstairs and the utility/boot room was big enough for their 2 crates. Others have mentioned the access to the parking being tight, we have a huge car and it was a bit of a squeeze turning into the lane, but the car fit the space and we didn't use it once we'd parked up, there's no need with the buses and trams right on the doorstep! It's so close to the amenities and the prom which we walked every day with our dogs. We highly recommend Kays for fish and chips and my teenage daughter loved Boba Star at the bottom of the street for the latest craze, bubble tea! Nikki the owner was friendly and checked in with us a couple of times, including a text after we left to explain about the missing toaster. We will definitely book 37 Nutter Road if we return to Cleverleys.
Reviewed by Clare4.7★Oct 2023
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"There was an issue with the mattress."
I contacted the owner and is was sorted quickly. She was very approachable.
Loved the house, location etc and it was spotless. Thank you
Reviewed by Cheryl4.4★Oct 2023
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"We really enjoyed our stay here."
It was very clean on arrival and a nice little welcome pot with tea and coffee :) We did find the main bedroom bed a little uncomfortable but everyone else said their beds were so comfortable. Easy access to transport which was perfect for us as we was back and forth to Blackpool centre. If we visit again we would definitely return to this property Thank you for a lovely stay
Reviewed by Vikki5.0★Oct 2023
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"Nice welcoming place, handy for the high street"
Reviewed by Jane3.8★Oct 2023
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"In general we had an enjoyable few days at Nutter Road
Mattress on the main bed very uncomfortable and massive dip on the one side , pillows far too."
Soft and cheap , came home a night early as the bed was so uncomfortable.
Sofas very low , struggled to get up off them .
Cobwebs in the utility area and all the windows needed a good clean
No clocks anywhere which are always useful.
Parking at the rear was very good but access is very tight up the passageway , larger cars will struggle
Front and back areas needed weeding and generally tidying up
Garden secure and ideal for the dogs
Lots of TLC needed could be really nice.
Hello thank you for your feedback. We are glad you enjoyed your stay at Nutter Road, we are aware of the dip in the mattress and have a new one being delivered this week. I am not sure why you decided to leave a day early as there is another king size bed in the front bedroom that you could have used if the other bed was uncomfortable for you. With regards to the parking, we have a huge transit van and a VW toureg car and we have never once struggled gaining access to the property so I’m sure larger cars will be fine. With regards to weeding, the weather has been quite bad recently which has prevented us from weeding the gardens but once we have a dry change over day we will ensure that we remove the few weeds that are there. The cobwebs in the utility must be out of sight as I personally removed the cobwebs that I found before your arrival last week when I was at the property. I will however, ensure that I double check the area again this week. We are glad you enjoyed your stay and welcome you back in the future.
Property Owner
Reviewed by Helen3.1★Sep 2023
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"Well situated comfortable accommodation close to amenities and transport."
Would certainly use again.
Reviewed by Michael5.0★Sep 2023
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"Problem with TV but he was round within 10 min to fix it, great!"
Excellent location and once parked at rear of property there was no need to use car till departure.
Reviewed by John5.0★Sep 2023
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"Had a great holiday here and accommodation was as described."
Would return to this holiday home in the future.
Reviewed by David4.1★Jul 2023
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"The house was great the people are really nice we liked Cleveleys
That much we are buying a Bungalow there"
Thank you for your feedback- we are so glad you found a home to buy in the area!! Thanks for choosing to stay with us.
Property Owner
Reviewed by Sean5.0★Jun 2023
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"Beautifully renovated, fresh and comfortable house in an excellent location close to all the amenities of Cleveleys and the tram stop for getting into Blackpool."
The owner Nikki was very friendly and helpful when we had to contact her about a couple of things. We had a lovely time although it was a very hot week! Highly recommend The Shipwreck Brewhouse; they do excellent breakfasts and a good selection of ales. Kay's Fish & Chips are also fantastic.
Thank you for your feedback Matt- We are glad you enjoyed your stay and welcome you back in the future!
Property Owner
Reviewed by Matt4.4★Jun 2023
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"Had a lovely holiday, house was very clean and modern, lovely garden area to sit out, the area was really nice, all shops nearby, owners lovely people, we will definitely be returning."
Thank you Beverly- we hope to see you again soon.
Property Owner
Reviewed by Beverley5.0★Jun 2023
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"What a Fantastic stay,
house in great location for beach and shops etc."
Such a comfortable stay for our family and 2 dogs a home from home
Thank you for your feedback Colin, we are glad you and your family enjoyed your visit, we hope to see you all again soon
Property Owner
Reviewed by Colin5.0★May 2023
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"Great property,great location & parking at the back of the property a big bonus !"
Everything was spot on in the property , comfortable bed & big ! We had a great week in Cleveleys did three different cycle rides including to the Tower Blackpool,Fleetwood & a 32 Mile round trip to Lytham to see Bobby Ball's statue ( which is in Lowther Gardens ) Lots to do & see in the surrounding areas .Lots of choice with local working mens clubs etc just sign in as a guest for the night , have good turns on
Thank you for your feedback Rita, we are glad you enjoyed your stay and hope to see you again soon.
Property Owner
Reviewed by Ian5.0★May 2023
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"Property was very nice and comfortable."
Good space outside for the dog.
Location was ideal.
Reviewed by Karen5.0★Apr 2023
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"This is a fantastic house."
Centrally located to Blackpool & Fleetwood. Its very well equipped & has everything you could need, the photos don't do it justice. Really looking forward to booking again. The only downside was parking - you can park on the road outside the house, but beware if you are out of the times because the wardens are very keen on tickets - my fault I didn't read them. There is a space at the back of the house 1 will use next time. The owners checked that we had arrived OK & there was a welcome pack of tea, coffee etc which was a lovely touch
Reviewed by Jacquelyn5.0★Mar 2023
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"We had a really lovely week at Nutter Rd, the location is perfect for exploring the surrounding areas."
The house is well equipped, my fave was TV & Netflix in the kitchen
Hello, thank you for your feedback. We are glad you enjoyed your stay we hope to see you again soon! Kind regards Nikki.
Property Owner
Reviewed by Benita5.0★Feb 2023
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