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"Great place will visit again"
Reviewed by Nick5.0★Aug 2024
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"This is the third time that we have stayed at this property, and have always been very happy in the past."
However, this time we were treated by a 'funky' smell when we arrived. We put this down to perhaps the property being uninhabited for a few days (our lease was from Monday to Saturday). However, as the week went on the smell seemed to get worse and smelt of a septic tank. This seemed to emanate from the bathroom, and pass through the whole house. On the Friday we messaged the contact on the information sheet and felt it would need to be addressed before the next occupancy. We had no reply.
Otherwise, this is a lovely, comfortable property (hence our return) with good facilities and a beautiful location. No doubt we will return again at some point, but maybe not in warm weather if that was the cause of the smell which put a bit of a dampener on our break.
Reviewed by Tim3.8★Jul 2024
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"It wasn’t made clear the parking space available was actually in the courtyard area, which made it extremely tight to manoeuvre the car when all the spaces were in use."
That said, we had a wonderful time staying at Fair Cop with our border collie and would return again .
Reviewed by Jane4.7★Jul 2024
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"Excellent accommodation in the centre of the village, had everything we needed for a lovely weeks stay"
Reviewed by Ruth5.0★Jul 2024
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"Lovely holiday home, comfortable and perfectly situated in village of hawshead."
We will definitely be coming back next year.
Reviewed by Michael5.0★Jun 2024
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"It was more than we had hoped for Its so good we have booked for next year the town was very friendly to us and dog to come in and a have meal with us in the pubs."
Reviewed by Sylvia5.0★May 2024
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"Fair Cop is perfect for us with an elderly dog as there are no stairs in the property."
It is so handy being right in the village near to the pubs and shops. A lovely, modern, clean place which we have stayed in several times.
Reviewed by Carol5.0★May 2024
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"Fabulous find in a great location."
The accommodation is to a very high standard and has everything you need. Very clean and you would never know that there were dogs regularly staying there.
Would have no trouble in recommending this property to anyone, have booked for next year already.
As a “fair cop” in real life, this property ticks all the boxes.
Reviewed by Chris5.0★Apr 2024
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"Fantastic place for a couple."
Everything you need for a lovely stay in the Lake District.
Special shout out to the team who resolved a heating and hot water issue within an hour on a Sunday afternoon.
Hawkshead is a lovely village with all that you could need- A couple of pub's, tearooms, bistro, supermarket and a chippy- As well as being on the doorstep of beautiful walking country.
Reviewed by Alistair5.0★Mar 2024
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"Was a excellent accommodation especially with my wife’s mobility not being to good regards John Warburton"
Reviewed by John5.0★Mar 2024
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"Lovely property, very well appointed, clean and tidy."
Parking was a bit tricky, especially as I have a larger car. Particularly enjoyed the wood burner in the evening as it was cold at this time of year.
Read a few reviews where people whinged about poor decor etc. I found the accommodation exactly the opposite, these people must live in perfect houses in a perfect world.
Would happily stay again.
Reviewed by David5.0★Feb 2024
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"We have stayed here before and liked it so much we thought we’d come again."
On return we were slightly disappointed by the ‘doggy’ smell. There was an attempt to mask this with a powerful plug in air freshener which became too much to bear after a short while. Also, whilst not listed, we were surprised by the lack of any way of making coffee. We read the reviews before we booked and a regular comment is made about ‘fuel’ being included in the description but not in apartment. The ‘fuel bin’ outside was empty bar two part burnt logs. It would be an easy win to put a £8 bag pf logs in there for each visit. There are a couple of places where the wall paper needs re gluing back to the wall and the plastic flowers in the bathroom are thick with dust. Finally, as a suggestion, a bit more cutlery and crockery would mean the dishwasher could be used less.
Reviewed by Steve3.8★Feb 2024
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"The fair cop is a clean and comfortable and furnished to a high standard."
It is situated In the heart of Hawkshead hamlet with shops and pubs right next door (please note it’s a sleepy Hawkshead in January only a handful of shops and 1pub open but suited us perfectly ) plenty of walks to explore on your doorstep which you can locate from books and maps kindly provided provided by the owners to use “Fantastic help”
Overall I would recommend a stay here.
Reviewed by Angela4.7★Jan 2024
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"A lovely property but difficult to operate the temperature controller without any instructions so felt quite cold although we did make use of the log burner."
Could do with a table lamp on the unit beneath the TV as wall lights are quite bright. Despite this we had a fabulous stay and have booked again for next New Year!
Reviewed by Mike4.1★Dec 2023
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"We did contact you during our stay to comment on a couple of cleanliness issues that we had experienced (eg grill pan wire rack was filthy and also one of the saucepans), and also the paucity of basics ( no welcome pack, not even a tea bag, no dog blankets inside the box indicating so."
Only one toilet roll)
Such a disappointment after we have had such welcoming properties with Sykes before.
We were contacted by Sykes at the time and were promised that our concerns would be passed to the "local team". However, we received no further contact during our stay.
This experience has left a sour taste.
Hello, I’m sorry to hear that you had a bad experience at Faircop. We value your feedback and we want to make things right.
There were no dog blankets available because the previous guests had left them dirty and I had no replacements, I have now settled this and purchased additional blankets.
I will contact Lakelovers and enquire why nobody responded to your complaint, and get back to you.
We will take appropriate actions to prevent this from happening again and to improve our customer service.
We hope that you will accept our offer. Please let us know if you have any questions or concerns. Thank you for choosing us and we hope to hear from you soon.
Thanks Lyn
Property Owner
Reviewed by Phil3.4★Dec 2023
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"It said we would have fuel which we took as logs for the wood burner but none ..."
It said we would have fuel which we took as logs for the wood burner but none provided
Shower head and kettle need descaling and a new toaster is needed
It would also be good to have a coffee table in front of the settee
Reviewed by Joan3.8★Nov 2023
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"Great location close to village centre."
Comfy bed and furnishings.
Internet not working. E mailed Sykes but got no response.
No instructions for using the heating.
Parking was a bit tight.
Thank you for your feedback. We will raise the lack of response from Sykes with the team to ensure it does not happen again. We are glad that you enjoyed the property and all the area has to offer.
Lakelovers Owner Team
Property Owner
Reviewed by Neil4.7★Nov 2023
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"What a wonderful holiday cottage!"
It was even better than it looked online. We were a little worried the kitchen might be too small but when we got there it was bigger than it looked on the photos and well stocked meaning cooking was easy. The bed and sofa were really comfy and the log burner was a lovely addition meaning our pooch could lay out on blankets provided after a day of walking. I couldn't recommend this cottage enough and the location is fantastic.
Reviewed by Tom5.0★Oct 2023
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"Hi, a lovely, modern apartment in a brilliant location."
Disappointed that there wasn't a 'welcome pack' which we've experienced almost everywhere else, but it wasn't expected from the description.
Shower heads were very dirty (black mold).
Bed too soft for us (personal preference though).
Probably haunted as we felt very unsettled, we kept catching things out of the corner of our eye, the dog would look at something we couldn't see and growl and a cold draft when walking to the kitchen that couldn't be explained.
Thank you for your feedback. We will raise the issue of the shower head with the housekeeping team. We are glad that you enjoyed your stay at the property and all it's quirks.
Lakelovers Owner Relations Team
Property Owner
Reviewed by Dan3.8★Oct 2023
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"Excellent stay as always, but could do with a new frying pan as old one is bowed in the middle."
That is all
Reviewed by Robert5.0★Oct 2023
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"Perfectly placed property for plenty of walks and local amenities( general store and pubs less than 2 minutes walk )."
Well presented property with good, comfortable facilities.
Thankyou again for a lovely stay( originally visited 09/2020 ).
Recommend highly Matthews Bistro in Ambleside for a fantastic meal.
Only negative point was property smealt of wet dog on arrival and didn't shift for 4 days.
Reviewed by Philip4.7★Sep 2023
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"Lovely property, well equipped with good quality items ( right down to loo roll) ."
Love to stay again but price has increased too much for May 2024
Reviewed by Kate4.7★Aug 2023
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"Lovely holiday cottage, great location."
Already booked again for next year.
Reviewed by Steven4.7★Aug 2023
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"Beautiful, well equipped clean appartment to relax and enjoy a trip to the lakes."
It had everything we needed. We thoroughly enjoyed ourselves, easy access to footpaths, we walked miles straight from the door. A few local pubs and restaurant nearby for well earned refreshments. We will look to rebook in the future.
Reviewed by Lucy5.0★Jul 2023
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"We thoroughly enjoyed our stay."
The accommodation is quirky and beautiful. Everything that we needed was in Fair Cop, even some blankets for our dog and a torch for if it was dark late at night. The local village is great and had everything within walking distance. The welcome pack contained local walks from hawkshead and we managed to complete 4 out of 5 and all were easy to follow and great views!
Only downside is the parking as it is very tight for an SUV and we had a couple of nervous moments getting in/out. Also the mattress is very soft and back aches a little after sleeping in it but I guess this is personal preference. Even with these points, we considered it a hidden gem and we have booked for next year already! Thanks for a great stay
Reviewed by Laura4.7★Jul 2023
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"Top quality accommodation
It's home from home,all mod cons,top notch location
I would highly recommend this place."
Thank you for your comments, we are glad you enjoyed your stay.
Heart of the Lakes Owner Relations
Property Owner
Reviewed by Spencer5.0★Jun 2023
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"The accommodation was comfy and the location perfect."
The downsides were nowhere outside to sit, when the weather was so perfect. Plus, when all units are occupied, the parking is very tight, particularly accessing and exiting.
Thank you for your feedback.
We take all comments on board.
The Heart of the Lakes Owner Relations Team
Property Owner
Reviewed by Sandra5.0★Jun 2023
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"The cottage was lovely."
Very clean and well equipped.
Bed was comfortable. Hawkshead was a good base for walking and seeing other areas of the lakes. We very much enjoyed our stay and wouldn't hesitate to book again.
Only suggestion would be for a set of drawers in bedroom.
Thank you for your kind comments. We are pleased to hear that you had an enjoyable stay, and that you found the property to be clean and well equipped.
We hope to welcome you again.
The Heart of the Lakes Owner Relations Team
Property Owner
Reviewed by Lindsay5.0★May 2023
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"Excellent property in Hawkshead well kept and spotlessly clean."
Already booked for next September.
Thank you for your kind comments, we are so pleased to hear that you enjoyed your stay.
We look forward to welcoming you back.
Thank you.
The Owner Relations Team.
Property Owner
Reviewed by David5.0★Apr 2023
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"Super little holiday apartment, very comfortable, well-furnished and in a great location."
I almost don't want to give a good review so as to keep it a secret from the masses! Parking is very tight, especially as cars are bigger these days.
Thank you for your comments. We are pleased to hear that you enjoyed your stay. We hope to welcome you back.
Property Owner
Reviewed by Katherine5.0★Apr 2023
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"We loved everything about this property from the location, the location within the village, the village amenities, the view from our windows, the layout, decor and comfort of the accommodation."
I definitely recommend Fair Cop.
Thank you for your kind comments, we are so glad to hear that you enjoyed your week, and the views!
We hope to welcome you back again.
Property Owner
Reviewed by Julie5.0★Mar 2023
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"This was our second stay at Fair Cop (we enjoyed it so much the first time)."
This makes an ideal base for a couple (with pooch) for gentle walks or the larger Fells, with so much close by. Very cosy, with a great log burner for those chilly Winter nights. Excellent Wifi. Hawkshead itself is a friendly place, and the Queens Head and Poppy Red deserve special mention for their warm welcome and good food.
Reviewed by Kevin5.0★Jan 2023
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"Loved the revamp."
More roomy and comfortable. Was our 6th visit, will definitely be a 7th.
Reviewed by Robert5.0★Oct 2022
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"When I stripped down the bed there was a big stain on the duvet."
I would have felt a lot better if it hadn't been there. Also we booked for two weeks so clean sheets and towels after one week would have been good.
Reviewed by Sally4.4★Oct 2022
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"Great apartment ."
Everything you need for a holiday in the lakes . Couple of minutes walk to all of Hawksheads amenities with lots of walks from the front door .
Reviewed by Keith5.0★Sep 2022
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"Great property, especially with it being dog friendly!"
Great location - stayed for 4 nights, never used the car (car park is fine I might struggle with a large estate type car). Walked everywhere - there are 4 pubs within a 2 minute walk! Lots of cafes as well. Local Co-op if you want to cook food - great place Hawkshead.
Would definitely stay here again.
Reviewed by Paul5.0★Sep 2022
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"What an amazing place so quirky and was beautifully furnished to a very high standard."
Was very central to everything in the village of Hawkshead even better the local pub was next door. Great base for the lake district. Will definitely be back
Reviewed by Maureen5.0★Aug 2022
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"Absolutely superb clean apartment bursting with character , located in the lovely village of Hawkshead Fair Cop is a superb apartment fully equipped with everything you need for a relaxing stay ."
we will defiantly re book again lovely place .only thing we didn't enjoy was the meal we had at Red lion next door! avoid at all costs !
Reviewed by David5.0★Jul 2022
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"A beautiful cottage in a great location."
We had a lovely stay - thank you!
Reviewed by Madeleine5.0★Jul 2022
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"We had a lovely week stay here."
Everything We needed was waiting for us. The location is spot on with lots of local walks with no need to drive. Lots of yummy pubs and handy shops. Really comfy bed, powerful shower and fully equipped kitchen. We would visit again in a heartbeat.
Reviewed by Gemma5.0★Jul 2022
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"So enjoyed staying here."
Tastefully decorated, clean and perfectly situated. Walks from the doorstep. Pubs (very dog friendly) eateries, pharmacy, co-op all a minute down the street. We were warned about parking being tight but it wasn’t really a problem. We had to take our pooch around the block at night as no area to let them out but again was not a problem for us as we were aware of this beforehand. Hoping to be back again.
Reviewed by Garry5.0★Jul 2022
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"Fair Cop was lovely, and all we needed, my only criticism, was the numerous dust bunnies on the floor, the blanket at the bottom of the bed had a mark on it, and the hob was very greasy and needed a clean."
Reviewed by Molly4.7★Jun 2022
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"Very very comfortable with all the facilities we needed."
We would have liked more detailed instructions re the white goods.
As advised parking was somewhat tight. However all the people staying in the adjoining properties worked together to ensure that everyone could get access and egress - with care.
Location was ideal for visiting the Central Lakes.
Reviewed by John5.0★May 2022
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"Lovely cottage."
Perfect location in village centre.
Reviewed by Alan5.0★May 2022
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"Just arrived back after a very enjoyable break at Fair Cop and I have to say how impressed we were with the facilities and the comfort of the accommodation."
It was very well equipped clean and modern with lovely decor and we felt very cosy. The cottage was beautifully decorated and furnished and we loved the convenience of it right next to all amenities. Nice and quiet too and parking was convenient. Our only issue for us personally as we had our little dog with us was nowhere enclosed for us to let her out to do her business! so we had to take her on a lead first thing in the morning but that was only a slight inconvenience as a doggy friendly property. Other wise we were very impressed with the accommodation and extremely grateful that the owners had been so kind to accept our last minute change to the booking after the dreadful storms in February prevented us getting there on the last minute. The weather during our stay this week has been beautiful and only added to a very pleasant and enjoyable stay, We would most definitely chose this accommodation again and have recommended it to our nephew who was looking for a dog friendly place to stay in Hawkshaw. We were very careful to use covers on sofas and the bed etc whilst there with our little dog and we found the accommodation very comfortable. My only comment would be perhaps some softer pillows as they were a little firm and rubbery and in the bathroom a longer shower screen on the bath as it was not very protective from water spraying beyond the screen but these are just constructive comments as we really loved the accommodation and we would highly recommend it.
Reviewed by L5.0★Mar 2022
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"What a lovely place lovely and warm Well equipped with everything hope to be back very soon"
Reviewed by David5.0★Mar 2022
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"On arrival the property was cold and no simple instructions re setting the temperature."
After a lot of trial error got the property to a comfortable temperature. For people on a holiday the 9.00 departure time may be a problem. We left Friday evening to alleviate the stress of an early start!
I am sorry to hear that, there are clear instructions in the guest folder provided, I don't know why you thought you had to leave at 9.00 as the guest book states 10.00 and Lakelovers have adjusted all their timings since Covid. Thanks Lyn
Property Owner
Reviewed by John4.7★Mar 2022
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"We loved our stay at fair cop, such a lovely space and decorated beautifully."
Once the heating kicks in, it’s really toasty! There is a fire but we aren’t that clued up on how to light it so we couldn’t get it going. Hopefully the logs we left will get used by the next visitors! The only things we disliked was the parking can be very tight if the other places are occupied, once there’s more than 3 cars it’s a bit of a squeeze, and it would also be really handy to have a few more over trays as we ended up unable to cook some garlic bread. But all in all we loved it!
Reviewed by Alex4.7★Feb 2022
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"The holiday cottage is exceptional and in such a wonderful location with easy access to other villages across the Lake District area."
The cleanliness and facilities of the property are of a very high standard. I cannot fault this property in any way. The only downside to our stay was a power cut across the village, and with no lighting or heating available we were forced to cut short our stay. This is in no way reflective of the property which had a log burner for heat, unfortunately there was no fuel in the log store, and the local shops also had to close due to the power cut and logs couldn't be purchased. Overall, a wonderful property which I would highly recommend and one I would certainly wish to return to.
Reviewed by Kate5.0★Jan 2022
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"Perfect apartment."
Perfect location. Clean, well-equipped, warm and comfortable. Loved the log-burner.
Reviewed by Kevin5.0★Jan 2022
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"Fair Cop is in a brilliant location and it has everything you need."
Modern kitchen and bathroom, I'm 6ft4 so to have a shower I can fit under was brilliant!!!
The layout of Fair Cop is perfect, we stayed for 3 nights and did not use the car once as all the walks start on the doorstep.
We will defiantly be staying again at some point.
Reviewed by Lea5.0★Dec 2021
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"We thoroughly enjoyed Fair Cop when we could eventually stay from Monday 29th November."
When we arrived on Saturday 27th there was no power in Hawkshead after storm Arwen. Your company's communication skills are sadly lacking as we were not informed of this and had to drive home until power had been restored. Your cleaners must have been aware of the power outage. We phoned you on Sunday 28th and didn't receive an apology. We would have expected you to tell us when the power was back on instead of being left to our own devices.
Reviewed by J M5.0★Nov 2021
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"Really comfy and well decorated I’m even going to decorate my bedroom the same."
Fair Cop was very well equipped and was a total joy to spend my holiday there. I will be booking again in the future one of my best holiday locations. Thank you to everyone that enabled me to have such a lovely week with my dogs. Jackie
Reviewed by Jackie5.0★Nov 2021
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"Delightful property, very highly specified."
Very comfortable and enjoyable. Our only issue is that the courtyard of Fair Cop (described as dog-friendly) was the car park for a number of cars.
Reviewed by Richard5.0★Oct 2021
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"Lovely accommodation, all rooms were a good size for a 1 bedroom."
Kitchen well equipped with a dishwasher and washing machine. Really liked the decor.
Reviewed by Susan4.4★Sep 2021
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"Fair Cop is a quirky well equipped holiday let."
It was cosy, modern & had everything we needed.
The location is perfect, close to the town centre & handy for accessing walks.
The only issue we had was with the parking, it is extremely tight & unfortunately the neighbours weren’t willing to cooperate by moving up ever so slightly. Basically if we parked in our allocated space no other cars would get in our out of the parking area. Not at all ideal & did cause unnecessary stress but thankfully the cottage made up for it & we still had a great week. Perhaps the owners could request a local parking permit instead?
Reviewed by Ross5.0★Aug 2021
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"A well designed flat that makes good use of the interior space."
The only outdoor space is the parking area behind the property and so be aware of this when booking. We would stay here again
Reviewed by Roger4.4★Jul 2021
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"Perfect location for us,great facilities for our stay ,really great place to ..."
Perfect location for us,great facilities for our stay ,really great place to stay,
Home from home,that's our lake district digs from here on in
Lovely
Reviewed by Spencer5.0★Jun 2021
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"Lovely place to stay."
The only difficulty was the parking as it was very tight especially as a lot of cars are quite big and the entrance and exit are very narrow to get in and out.
Reviewed by Mark5.0★Jun 2021
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"Slightly later departure time would have been more sociable, holiday cottage ..."
Slightly later departure time would have been more sociable, holiday cottage very well equipped and extremely comfortable, we would definitely stay here again
Reviewed by Diane5.0★May 2021
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"Lovely cottage in good location."
Very Comfortable for two. However really disappointed with Heart of the lakes. Phoned on Sunday to report a fault with the television, which initially we were happy with the response, with the customer service representative ringing us back that afternoon with an update. However after this no further contact. A handy man turned up late on Thursday afternoon (unannounced) to check the telly but couldn’t resolve, so a whole week without terrestrial tv. Really, really poor service and would make me think twice about booking again with heart of the lakes as the customer service was shocking.
Thank you for your feedback, I'm really sorry our customer service fell below your expectations. We pride ourselves on good service, so this is unusual that the communication was poor here. We really do hope to welcome you to stay with us again.
Property Owner
Reviewed by Darren4.4★May 2021
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"Spotless, beautifully decorated, perfectly situated."
Just stunning
Reviewed by Jason5.0★Sep 2020
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