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Lakeland Loft

(Ref. 1041041)

Windermere, Cumbria & The Lake District Show on map


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  • 4 Guests

  • 2 Bedrooms

  • 1 Bathroom

  • Pets No


  • Garden / Patio
  • Cot available
  • Highchair available
  • Pub/shop < 1 mile
  • Dishwasher
  • Broadband / WiFi

Reviews & Ratings

Accuracy of the listing
Facilities and Maintenance
  • All reviews
  • stay (5)
  • clean (5)
  • apartment (5)
  • no (5)
  • really (4)
  • location (4)

10 Customer Reviews

  • "We stayed at Lakeland Loft Apartment from 21 to 28 July."

    On arrival at the property around 4pm everything seemed fine and we were really happy with it. Unfortunately we soon realised we had no hot water. On the Friday night we followed the instructions about pressing the boost button, which did nothing but it wasn't until the Saturday morning that we realised that there must be a bigger problem. We phoned the number in the folder provided at the flat which said Lakelovers, this took us through to Sykes Cottages, my husband was on hold for quite some time, he eventually spoke to Laura who told him she would send someone out that day to fix the problem. (Though we don't think she reiterated that this was a bigger problem than hitting the boost button). We then went out for the day, on return to the flat we found that the boost button was lit up red but there was still no hot water, had someone been out to take a look at it? We had no idea as Lakelovers did not call us to update us on the situation, instead we had to call them back, we spoke to Judy who informed us that their maintenance man Keith had just reported back (5pm )to them that he had sorted the problem and to give the water an hour to give it a chance to heat up, we did this, definitely no hot water, we hit boost again just incase. Again, another phone call to let Lakelovers know there was still no hot water, it was now 8.30pm on Saturday night, we spoke to Alastair who arranged for Keith to come back out, he arrived, this time he had to contact his plumber colleague Paul, they went up to the attic to look at the water tanks, the power had to be switched off throughout the flat on two occasions during this time. They explained that two different parts would have to be ordered, one for the water tank and one for the boost tank. Keith said to us that he would report this back to Lakelovers and they will call us in the morning, "not to early" he said.. adding.. "they may offer to have us moved to a new apartment, as the parts may not be here until Tuesday", Paul said that "we didn't really need hot water anyway.. as he never uses it much in his own house!" Again this just goes to show that our original complaint about no hot water wasn't taken seriously, had Keith taken the time to really check the system, it may well have been fixed that day. The next again morning we were expecting a call from Lakelovers confirming what was happening. It got to after midday and again we had to, for a third time, call to find out what was happening, this time we spoke to Claudia who had no idea what was going on as Keith had not been in touch, she would find out and call us back. Again more time of our holiday spent on phone calls. We waited and Claudia did give us a call back, she told us that Keith would be back the next day (Monday) and it would definitely be repaired. Monday - we arrived back from a day out to find that no-one had been to fix the water, with no call from Lakelovers to explain why. So, yet again, we had to phone Lakelovers and spoke with Judy again, she was very sympathetic, said we shouldn't have to be spending time phoning whilst on holiday and they would be looking into getting us compensation for the inconvenience caused, she said she would call us back, which she did to say that someone would definitely be out in the morning to fix this. Tuesday- Tom, the maintenance man arrived as we were leaving to go out, he had the parts and would repair the tanks. Finally, after four days of no hot water, we had hot water. But no courtesy call from Lakelovers to ask if we were happy, which considering the circumstances we thought would have been the right thing to do. We really are annoyed and disappointed with the way all this was dealt with. We had to phone Lakelovers five times. When my husband Graham returned the keys this morning he spoke to Vicky about the problems we had, the response he got to this was that she knew nothing about this and how were they supposed to fix the problem if they knew nothing about it? She also said that we would have got through on the phone sooner if I (Lesley) had phoned as I had booked the holiday and system would have recognised the number, I actually did phone the fourth time myself and spoke to Judy and I can assure you that I had the same amount of time to wait for my call to be answered as my husband, this makes no sense and really, Vicky had no interest in the fact we had so much trouble, no excuses should have been given to us by a member of staff, especially after all the hassle we had been through, any complaint should be taken seriously, this was extremely rude and very unprofessional. We are so confused about who we actually we were meant to be speaking with, we called the phone number provided in the folder at the flat. I really don't think anyone would be happy being treated this way when they are meant to he on a relaxing holiday, would you? Why did no-one realise there was no hot water in the property, previous guests or a cleaner? Regardless of this, we have been treated dreadfully through mis- communication and feel we should receive compensation for the all of the trouble caused to us by yourselves. Regards, Lesley and Graham

    Thank you for your detailed comments. We apologise for the issues that you experienced during your stay, and we understand that you feel your complaint was not taken seriously. Whilst members of our Maintenance Teams attended to try and resolve the issue, and were unable to. We understand that the time spent to fix it was not to your liking. Our colleagues in the Lakelovers office, are saddened to learn that you felt that we did not deal with this issue appropriately. We are looking into matters further and understand you are in contact with our Customer Relations Team regarding the points raised. The Lakelovers Owner Relations Team Property Owner

    Reviewed by LesleyJul 2023

  • "Apartment has lots of good points."

    Really lovely open plan living area. Kitchen had everything you needed and more. Bathroom is good. Location and parking is great. The not so good points really relate to comfort. The sofas are past their best and you just sink into them. Combine that with the TV being too high on the wall and there's an issue. We had to move the sofa as far back as we could so our necks weren't strained trying to watch tv and add cushions to sit on it. The dining room chairs are also past their best. So heavy and again you sink into them. Had to put cushions on them to sit comfortably. The main issue was the bedrooms. The bed in the main room is so low (below knee height) and we found the mattress so uncomfortable. My partner ended up sleeping in the other bedroom where the bed is standard height but you can barely move around the edge of the bed as room so small. The rooms are also so light we just did not sleep. The blinds are useless and due to the lights being on in the car park below it's never dark in the bedrooms. It was then getting light at 4am so we barely slept all week. There is also a really annoying ticking (like a clock) coming from the wardrobe in the main bedroom which may not bother some but for me was incredibly annoying. When we arrived we found a note taped to the washing machine saying out of use due to a leak. We weren't informed of this when collecting keys so had to call the office and get them to send someone out. Which they did the next day which was great so thank you for that. Sadly would not return due to the issues raised. We regularly come to the Lake District and this was our most disappointing stay sadly.

    Thank you for your feedback. We are glad you enjoyed the location of your property. We have passed on your comments. We hope to see you again in the future. The owner relations team - Lakelovers Property Owner

    Reviewed by EmmaMay 2023

  • "Nice little apartment really close to town, clean and warm with decent gated parking."

    bedrooms are compact but good value for the price.

    Reviewed by StevenOct 2022

  • "Absolutely fabulous Apartment."

    Spacious and clean. Perfect location looking over playing field. Really enjoyed our stay. Would definitely book it again.

    Reviewed by DeborahSep 2022

  • "A real home from home."

    Extremely clean. Great facilities. No complaints.

    Reviewed by MarkJun 2022

  • "A perfect little stay with my family with local amenities and lots to do"

    Reviewed by RachaelApr 2022

  • "Lovely place to stay, very clean all facilities anyone would require for short ..."

    Lovely place to stay, very clean all facilities anyone would require for short or long stay looking forward to returning have already recommended to others

    Thank you so much for your lovely comments. Your feedback is very much appreciated and we are glad that you enjoyed your stay. We look forward to welcoming you back in the near future. Property Owner

    Reviewed by SusanJan 2022

  • "The bed sheets were old and uncomfortable with buttons missing so they did not even fit over the duvet."

    The pillows were poor quality and very uncomfortable. I did not sleep well at the property due to this. The actual apartment was in a convenient location and had everything in it to make it a home from home.

    In August 2021 prior to this review both bedrooms were fitted out with replacement quality pillows and fine Egyptian cotton hotel quality duvet covers and sheets. On the 4th November 2021 after the review, the apartment had its annual Visit England Assessment and we were pleased to receive a four star rating. The Inspector commented on the bedrooms stating ' The beds are firm to the touch with a supportive mattress and quality bed linen provided'. Please see the photographs on the website for confirmation of the high rating the apartment has recieved Property Owner

    Reviewed by MarieOct 2021

  • "Lakelovers service isn't what it was."

    Amoung other things we were email a "noreply" email the day before departure setting out work the we Must Do. You'll be asking us to clean the oven, Bath, Sinks and mop the floors next,. Came across very very badly. A bossy communication not aligned to providinga great holiday service. There's AirB'nB and several other more service orientated rental companies inthe Lakes. You also ripped us of when we had to change dates because the whole country was in lock-down on account of the Corona Virus -nto impressed.

    Please note the comments in this review are of Lakelovers customer communications, and Lakelovers have been asked to review their messaging to customers. This review does not reflect on the quality of accommodation provided at Lakeland Loft. Please be assured of a comfortable stay in this wonderful contemporary apartment. Property Owner

    Reviewed by StevenSep 2021

  • "Wonderful location and very comfortable place to stay"

    Many thanks for your positive comments. We are glad you enjoyed your stay in this special apartment in the heart of Windermere and we look forward to you returning on holiday to Lakeland Loft in the future. Property Owner

    Reviewed by JulieSep 2021

Show more

This property is part of the Lakelovers collection.
We have properties to suit every occasion throughout the southern and central Lake District including; Ambleside Cottages, Bowness Cottages, Coniston Cottages, Grasmere Cottages, Hawkshead Cottages, Lakeside Cottages, Langdale Cottages, Troutbeck Cottages, Ulswater Cottages, Windermere Cottages and smaller hamlets between, which although seldom heard of are none the less equally wonderful. With hundreds of properties available, all of which are inspected and graded by the English Tourism Council, Lakelovers are sure to have a property to meet your needs.


  • Third floor apartment, all accommodation on one level
  • Two bedrooms: 1 x king-size double, 1 x double, both with TV
  • Bathroom with shower over bath, basin and WC
  • Open plan living area with kitchen, dining area and sitting area
  • Shared use of patio with furniture above parking area.
  • Electric heating with electric fire
  • Electric oven and hob, microwave, fridge, freezer, washer/dryer, Nespresso coffee machine, TV, Bluetooth hi-fi system, WiFi
  • Fuel and power inc. in rent
  • Bed linen and towels inc. in rent
  • Cot and highchair available
  • Off road parking for 1 car
  • Shared patio with furniture
  • Sorry, no pets and no smoking
  • Shop and pub 5 mins walk.

The property

This centrally located apartment is a sophisticated retreat nestled in a peaceful spot just a 5 minute walk from the centre of Windermere.

Perfect for couples looking for a getaway to the Lakes, Lakeland Loft has everything you could need.

Located on the third floor, the entrance hall leads into the open plan living and dining area complete with bay window and far reaching views.

Relax in the sumptuous furnishings after a day walking the fells.

There are two chic bedrooms, one boasting king-size bed to offer that extra touch of comfort.

The family bathroom has a bath with shower over, ideal for those needing a soak in the tub after a long day.

There are walks directly from your door at Lakeland Loft, take a quick hike up Orrest Head at the top of Windermere for some spectacular views over the Lake.

Head into the village for all your eatery needs, from pubs, cafes and restaurants, you’ll be spoilt for choice.

Spend an afternoon browsing the local independent shops, from fashion, homeware and quirky gift shops.

This is a wonderful little apartment for those looking for a quick getaway to the Lakes with a variety of walking and relaxing thrown in for good measure.

Note: This property has a Good Housekeeping bond of £200.

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About the location


Ambleside 5 miles; Kendal 8.7 miles.

The twin towns of Bowness and Windermere are both vibrant, fun-filled places set within the splendid scenery of the Lake District. Both towns provide a range of amenities, shops and restaurants to suit all tastes whilst Ambleside offers the additional attraction of a boat ride to Bowness, the Lakeside Aquarium and Beatrix Potter's 'Hill Top House' at Sawrey. Grizedale Forest Park is within easy driving distance and is home to a range of activities including many good walks, mountain biking and the 'Go Ape' adventure park. The region also boasts many National Trust properties as well as a variety of water sports for those who prefer a more adrenaline-fuelled trip. Children will enjoy a trip to the 'World of Beatrix Potter' in Bowness whilst the villages of Grasmere, Coniston Water, Kendal, Keswick and the Lakeland Mountains are all within easy reach.

View more holiday cottages in Windermere

This property offers the following short breaks:

  • Winter
  • Off-season
  • Last minute
  • Christmas