Highfold

52 Customer Reviews

• "We really enjoyed our holiday, cottage lovely, everything we needed perfect location"

  Thank you very much for taking the time to give us great feedback, we hope you decide to stay with us again in the future! Property Owner

  Reviewed by Susan5.0★Mar 2024

• "What a fab holiday cottage!"

  We have stayed in numerous cottages in Ambleside over the years and this one is definitely one of the best. We travelled with our 15 month old Son and found the property to be really child friendly, with a high chair and cot (if we wanted one) provided. The bedrooms were both spacious, meaning our baby could either be in the main room with us or in the spare bedroom. The bathroom and en suite were both lovely, and the kitchen and living areas really clean, comfortable and homely, with everything we could have needed. To make it perfect, I’d suggest providing hand soap for the toilets and kitchen areas. I’ve never visited a cottage that didn’t have hand soap before. Also a bottle of milk on arrival would have been nice. Again this is something we’ve gotten used to over the years in holiday accommodation. There was also not enough loo roll or washing up liquid to last more than a day. Small things that were easily purchased in Ambleside, but would have made it a little easier upon arrival. We would absolutely recommend this cottage. Perfect location, parking which is a real bonus, and overall a real home away from home.

  We’re delighted that you enjoyed Highfold, and thank you very much for your constructive feedback. We’ll mention the toilet rolls to the housekeeping department and will certainly make sure that the hand wash bottles are stocked up more frequently. Property Owner

  Reviewed by Eleanor5.0★Feb 2024

• "Second time we have stayed in this cottage-will defo use again."

  Beautiful cottage- exceptionally clean and very comfortable. Fantastic location with easy walkable access to Ambleside and restaurants.

  Reviewed by Carolyn4.7★Feb 2024

• "Had a lovely week at Highfold,loved all the amenities and kitchen very well equipped for home cooking."

  Good quality of all fittings,Sky tv a bonus on a rainy evening,very clean on arrival and lovely and warm in snowy February. Look forward to returning. Chris and Chrissy

  Many thanks for taking the time to give us great feedback - we really appreciate it and glad that you enjoyed our cottage. Property Owner

  Reviewed by Chris4.7★Feb 2024

• "We absolutely loved our stay in your gorgeous cottage."

  It was perfect-christmas decorations were the icing on the cake.Would totally recommend !

  We’re very pleased you enjoyed your stay and thank you for choosing us. We hope to see you again in the future. Property Owner

  Reviewed by Christine5.0★Dec 2023

• "We have stayed at Highfold numerous times before & love the location & facilities that the property provides."

  On this occasion we arrived on Saturday 2nd December, a day when there had been heavy sudden snowfall & massive transport disruption to the local area. The final 10 miles took approximately 6 hours to complete due to buses & abandoned cars on the snow laden roads between Ings - Windermere - Ambleside. We arrived at Highfold approximately 10.30 pm to find it had its usual warm, clean & welcoming appeal. There had obviously been some earlier disruption to the cleaning services as dirty towels & stripped bed linen remained in the property. There were no clean supplies...... Makeshift arrangements, by washing this dirty laundry ourselves were undertaken in the circumstances. We informed the local office early on Monday & the situation was quickly resolved. A lovely relaxing break & looking forward to returning in the New Year. Chris & Suzanne

  Thank you so much for your understanding and help with the snow situation. We had planned to bring the Christmas tree over for you on 2nd too, but just couldn’t get there. We hope to see you again soon. Property Owner

  Reviewed by Chris5.0★Dec 2023

• "My wife and I have stayed at Highfold 3 times in recent years in November 2023, in 2022 and 2021."

  Although the time staying at Highfold has been nice, this time we have noticed that it is starting to require some 'modernisation and upgrades' to keep it's appeal, there is still an issue that we reported last year when we came, and it is still there and has not been resolved. Last year we mentioned that both of the electric extraction vents in the main bathroom and the en-suite seemed to be blocked and were not working, it looked as though both of the 'fans' in the unit were stuffed with tissue type material, which I assume is to stop a 'back draught' through the piping, but because of this the heat / steam / water condensation has no where to go, and is now causing issues as there is 'black mould' on the rear of the bath taps sealant - and also 'black mould' on the edge of the wall in the ensuite where the glass panel meets the tiled wall, very unsightly. The television in living room needs replacing, it says it is a 'smart tv' - but not really with modern standards. You have to use both the 'Sky remote' and the 'Sony remote' to operate the television, this is outdated. The television cannot accept 'BBC i-player, ITV-X, All 4 TV or My5, which is no good if you want to watch a catch up programme. The TV needs to be replaced with a more 'up to date' smart TV. A TV on the bedroom wall would be a nice touch, there to use if you want to, but kept turned off if you don't want to. The cushions under the living room bay windows are very tired and very faded, these too need new ones to replace. Overall....it is a nice place to stay but starting to show age and needs updating in places...and a little welcome pack (Wine / Biscuits / Cake) would be a nice touch for your new customers. Kevin & Juliet - Yorkshire.

  Thank you for taking the time to give us constructive feedback, without which we can't improve. In the last 2 years we have replaced all flooring and ground floor windows; installed new velux windows in the reading area and also replaced the king size bed. We agree with you that the TV and bay window cushions are ready for an upgrade, and these will be replaced in 2025 along with new lounge curtains. Unfortunately your previous feedback on the extractor fans didn't reach us, the owners, but we will ask an electrician to replace these as soon as possible. We hope that you decide to visit us again in the future. Property Owner

  Reviewed by Kevin3.8★Nov 2023

• "Highfold is a beautiful cottage and this was our 3rd stay."

  The new bed is very comfy and we slept very well. The only thing we are not so keen on is the door that is in the bedroom has a see through glass panel that we had to cover it with kitchenroll for privacy but would not stop us from coming here as it is the best cottage we have ever stayed in and have re-booked for next year.

  Reviewed by Donna4.4★Nov 2023

• "Highfold was a lovely property and well furnished."

  Unfortunately during the whole of our stay the property next door was having building works done, which had been going on for a number of weeks, however we were not contacted in advance about this. The noise started at around 8.15am and finished about 4.30pm Mon-Fri, with workmen standing on the next door roof and were able to look right into our living room area. We visited the Lakelovers office, which is located 50m from the property, to talk to them about this, they said they were not aware and would go and look in case they needed to let other people coming to the property know. There was no concern for us, even though we explained that we had our daughter with us who was trying to revise for GCSE mock exams. Lakelovers did not come back to us at all after our complaint. It was an unfortunate situation as the cottage is really very nice, but you should not be charging these prices with building work going on right next door - it is not how people should be treated.

  Thank you for taking the time to provide us this feedback. We are only able to contact guests about problems as and when we are informed - in this case the last comment from a guest was in June with Highfold being fully booked since then. Neither Sykes or the owner have any control or say over building works to properties or land outside of the confines of the holiday let. We are glad that you enjoyed all that the property had to offer and apologise for any inconvenience. Lakelovers Owner Relations Team Property Owner

  Reviewed by Kevin3.8★Oct 2023

• "This is our 4th stay at "Highfold" and we thoroughly enjoyed it."

  The location is perfect and the property is like home from home for us. It caters for all our needs in both comfort and facilities. It is good to know that the sweaky floorboards in the lounge have been fixed so anyone sleeping downstairs no longer get disturbed. The only issues we found with the property were the front door sticking making it tricky to open and the lounge doors virtually impossible to open as they drag on the carpet. Apart from this we love the property and we look forward to coming back again. Mark

  Thank you very much for your feedback - it’s great to hear you intend to return for a 5th time. We’ll get the two door issues addressed as soon as possible - certainly before your next visit Property Owner

  Reviewed by Mark5.0★Sep 2023

• "Front door is difficult to open it's sticking on the bottom of the door frame"

  Thank you for letting us know. We’ll ask the maintenance team to look at it. Property Owner

  Reviewed by John3.8★Sep 2023

• "Our second wonderful stay at the wonderful Highfold."

  High quality fixtures, fittings and furniture - a real gem in Ambleside. The perfect cottage in the perfect location.

  Thank you so much for coming back to stay, and for taking the time to give us such great feedback. Property Owner

  Reviewed by Victoria5.0★Aug 2023

• "A beautifully equipped home, right in the centre of Ambleside."

  It was sparkling clean and presented with home from home comforts!

  Thank you for your kind words - we’re pleased you enjoyed your stay at Highfold and hope you visit us again sometime. Property Owner

  Reviewed by Caroline5.0★Jul 2023

• "Really nice cottage."

  Was so spacious and comfortable, with lots of kitchen and cooking things. Wasn't that sunny when visited but when it was, the outside was great for sitting in the sun. Good location between the centre of Ambleside and Waterhead

  We’re pleased to hear you enjoyed our kitchen and garden - always good to have it well equipped if you fancy a break from the restaurants. Property Owner

  Reviewed by Tom5.0★Jun 2023

• "A lovely place to stay, just a short walk from the town centre and lake side."

  The property was well equipped and very comfortable. Next door is currently undergoing major building work which did create quite a bit of noise - but we were out and about most of the time.

  We’re delighted that you had a lovely holiday at Highfold. Apologies for any noise during the day whilst our neighbours are remodelling their garden. Property Owner

  Reviewed by Peter5.0★Jun 2023

• "Lovely property."

  Excellent location, away from the hustle and bustle but not too far away. House is nicely equipped and not too cluttered with unnecessary stuff. So it's easy to keep clean and tidy while on holiday.

  Thank you for taking the time to give us such lovely feedback. Property Owner

  Reviewed by Margot5.0★May 2023

• "Our Fourth stay at Highfold a comfortable cottage with a really good feeling ..."

  Our Fourth stay at Highfold a comfortable cottage with a really good feeling about it it’s central position makes it easy for travel in any direction thanks for the new bed it’s really comfortable

  Our pleasure, we’re glad you like the bed. We hope to see you again soon - there’s also new windows and carpets going into the bedrooms in May. Property Owner

  Reviewed by Russell5.0★Apr 2023

• "Our third stay in Highfold - even better than before!"

  The house is beautiful, comfortable, centrally located and superbly equipped. We appreciate the open plan living upstairs with a terrific kitchen, warm and cosy living room and ideal dining space. The main bedroom is peaceful and restful - the new bed is a great addition. We love Ambleside and have stayed in countless cottages over the past 16 years; this is definitely our favourite. We’ll be back!

  Thank you so much! We’re delighted that you’ve enjoyed your stay with us again. Property Owner

  Reviewed by Marie5.0★Apr 2023

• "A great cottage that is really comfortable and had everything that we could need."

  In an ideal position in Ambleside. Really like that the fixtures and fittings are high quality and that the property is regularly decorated and always thoroughly cleaned. Would recommend to anyone.

  Thank you for your kind feedback, we are glad to hear that you enjoyed your stay. We hope to welcome you back again. Property Owner

  Reviewed by Andrew5.0★Mar 2023

• "Absolutely beautiful cottage, well equipped and thought about."

  Plenty of space and so many little thoughtful touches. Immaculately clean and high quality of furnishings- loved it

  Thank you for your kind feedback. We are glad to hear that you enjoyed your stay. We hope to welcome you back. Property Owner

  Reviewed by Carolyn5.0★Feb 2023

• "Please put a picture of the front door on the listing, so the notion of entering via the master bedroom is eliminated."

  Apart from that, it was the perfect place, and we have come to the lakes annually for over 30 years now. Best cottage we have ever encountered. Pär

  Good idea, thank you! We’ll update the photos once we’ve redecorated in May. Property Owner

  Reviewed by Par4.4★Dec 2022

• "Another great holiday at Highfold (our 4th visit)."

  Everything you could need in the cottage. The weather was very kind, sunshine every day, cold, but just right for walking. No need for the car, great walks from the door. Our only gripe (a small one) the mattress in the main bedroom would benefit from changing.

  Thank you very much for your feedback last month, we have now replaced both the mattress and the bed frame itself. We hope to see you again soon. Property Owner

  Reviewed by Robert4.7★Dec 2022

• "We have had numerous stays at Highfold & have always been completely satisfied with the location, accommodation & facilities it provides."

  The property appeared to have been updated with some new carpets & a professional interior decoration since our last visit. On this occasion the lounge of the property had also been trimmed up for the Christmas Season which we appreciated the effort to make the stay extra special. An ideal location, within easy walking to the town centre facilities. Also ideally located as a start point for the many great walks that the area is famous for. Plan to return again soon - Chris & Suzanne - Yorkshire

  Thank you for taking the time to give such positive feedback, we really appreciate it and hope to see you again soon. Property Owner

  Reviewed by Chris5.0★Nov 2022

• "We’ve stayed in Highfold three times now."

  But this was the first time in November so it was cold enough to use the log burner. The weather may have been cold and damp but the cottage was welcoming and cosy. The added bonus this year was the Christmas tree which we were not expecting but it made it feel like Christmas had come early. Also nice to see a few upgrades with utensils etc. Our only gripe really is the mattress on the double bed is too soft but that’s a personal opinion as we prefer a firmer mattress. But it’s still a wonderful holiday cottage and one we wouldn’t hesitate in returning to again 10/10

  Reviewed by Peter5.0★Nov 2022

• "This is a wonderful holiday home that I have stayed in twice now and have re booked for next year also."

  The only things I would say is the bed is very creaky and abit uncomfortable. Also when you empty the sink upstairs you get stuff bubbling up through the plugholes in the main bathroom downstairs and it causes a very bad smell but running the taps in the bathroom sorts it quickly. It certainly wouldn't put me off coming again as this is the best cottage I have stayed in over the years. Perfectly placed to be in Ambleside without being right in the centre.

  Update - we have now replaced both the mattress and the bed frame itself in January. Also, the plumber came out in January and we very much hope this has resolved the problem you experienced. Thank you so much for taking the time to give us your feedback. We will replace the bed in January once the cottage is available and investigate the plumbing too. Property Owner

  Reviewed by Donna4.7★Nov 2022

• "Great cottage, all facilities needed for a stay."

  Very convenient for walk into town or the fells

  Reviewed by Robert4.7★Oct 2022

• "Our third visit to Highfold we are very comfortable in this cottage and the ..."

  Our third visit to Highfold we are very comfortable in this cottage and the location is superb, on this visit we found the bed in particular the mattress a bit uncomfortable and would suggest it might be coming to the end of its Use, that apart another extremely wonderful holiday in the lakes

  Update: We have now replaced both the mattress and the bed frame itself in January. We hope to see you again soon. Thank you so much for taking the time to give us your feedback. We will replace the bed in January once the cottage is available. Property Owner

  Reviewed by Russell4.7★Oct 2022

• "EXCELLENT cottage."

  This is our 3rd stay, we are returning in December for a 4th. Highfold is warm & very comfortable, well presented with everything you could possibly need. We have stayed in many properties in Ambleside & this is the best.

  Reviewed by Robert5.0★Sep 2022

• "Superb cottage in a lovely location."

  Patio garden is a bonus.

  Reviewed by Anthony4.7★Aug 2022

• "Beautiful property in a great location handy for the town centre and waterhead."

  Beautifully furnished and had everything we needed. Just an issue with the main bedroom bed as every time you move the springs make a lot of noise and it felt like I was leaning downhill! When you empty the bath in the main bathroom the dirty water comes up into the ensuite shower, not pleasant. No hand soap in the bathrooms, popped to heart of the lakes who kindly provided some. Shame you can only access the garden via the main bedroom as its lovely. Its a pain carrying food all the way from the kitchen through the upstairs and down and through the bedroom. Car park space big enough for large SUV was excellent and right outside the front door. Would definitely stay again if the main bed was replaced.

  Update - we have now replaced both the mattress and the bed frame itself in January. We hope to see you again soon. Thank you so much for taking the time to give us your feedback. We will replace the bed in January once the cottage is available. Property Owner

  Reviewed by Jo4.7★Jul 2022

• "Another wonderful stay at Highfold and lovely weather."

  Thank you for all the new floor coverings. We hope to be back again soon. THANKS

  Reviewed by Jeffrey5.0★Jul 2022

• "Beautifully appointed cottage."

  We really loved staying here and you can tell that the place has been lovingly renovated. A real credit to the owners! We didn’t want to leave and would definitely book again. Thank you.

  Reviewed by Clare5.0★Jul 2022

• "A very regular & loyal customer of HOL & Lakelovers!"

  We have stayed at Highfold several times before & love this property in Ambleside. However the preparation & cleanliness on this occasion was not to a standard that we have experienced before with this & other HOL/LL properties. The inside of the property was excellent but the steps onto the garden & front entrance areas were littered with leaves that would have ended up inside the house if not cleared. I filled a full refuse bag with the litter & other debris/weeds from the garden. We also had an issue with the hot water in the house that received prompt attention via HOL maintenance team & British Gas (2 visits). Unfortunately this was still not fully resolved by the time we left. Nevertheless, we had a superb holiday/stay at Highfold & already looking at availability for another return visit in the winter months.

  Thank you very much for your valuable feedback. We've now diarised a more regular garden maintenance visit in light of your comments - thank you. We're so sorry that the boiler broke, especially as it was only serviced a few days before your visit. We do hope that you were happy with the financial compensation agreed between us, and look forward to your return visit later this year. Property Owner

  Reviewed by Chris4.7★May 2022

• "We had a wonderful week staying at Highfold because the owner had decorated it so thoughtfully with so many lovely homely touches."

  I haven’t stayed anywhere else that had so many cushions and ornaments that made the whole place feel a pleasure to come back to each day. It really was a home from home. The only thing I felt would have been useful was some hand soap in the toilets as it’s not something I remember to pack. I’m sure this was due to Covid though. Some wood for the fire would also have been welcome. Thanks again for our memorable week at Highfold.

  Reviewed by Joanna4.7★Apr 2022

• "Out 4th stay in Highfold so you can see we like it."

  Location and facilities are first class. Lovely to have a garden to retreat to after our walks. The kitchen bin lid is broken so it would be good to replace that. It would be good to provide fitted sheets (or longer ones) as they keep coming untucked at top and bottom.

  Many thanks for your valuable feedback. The bin was replaced shortly after your visit - and thank you for letting us know. We've also passed your comments regarding the sheets to housekeeping, and we hope to see you again for a return visit. Property Owner

  Reviewed by Anne4.7★Mar 2022

• "Our 4th stay in this lovely cottage, conveniently located, and quiet."

  Many thanks for keeping it so well equipped.

  Reviewed by Anne5.0★Mar 2022

• "We have stayed at Highfold previously & really enjoyed our stay again, so much so we have booked for October."

  Walks from the door, so once again the car not really needed. A very comfortable, well equipped property. Can throughly recommend it. It’s a credit to the owners.

  Reviewed by Robert5.0★Mar 2022

• "This was our first time here and we loved it."

  We will definitely be booking again to stay here. Great place. It was lovely to watch the sheep and the rabbits out of the kitchen window. Very homely.

  Reviewed by Jeffrey5.0★Mar 2022

• "Fabulous cosy cottage with everything you need for your stay."

  Very quiet despite the proximity of the main road into Ambleside. Lots of very nice "personal " touches. We had a lovely week, despite some of the weather, and would be keen to return.

  Reviewed by Denise5.0★Feb 2022

• "Absolutely everything we could want in a property, cosy, comfortable and really well equipped."

  Despite a week of full on rain we were so happy here and will return as soon as we can.

  Reviewed by Alan5.0★Feb 2022

• "This was our second visit to this property."

  Overall it is a lovely cottage in an ideal location for both walks and town. It offers comfortable accommodation With the living room/Kitchen upstairs in a peaceful location. There is only one criticism and to be honest it is a Major one and that is the Floorboards in the lounge make an awful "Creaking Noise" when moving around which unfortunately radiates down through to the Bedrooms which are underneath. The noise that is generated is really loud and does cause issues when a guest happens to get up before the others either during the Night/Early Morning. As the Bedrooms are downstairs we believe this is an issue that needs urgent attention as it really does cause a disturbance and also takes the shine off what we think is a lovely cosy cottage

  Thank you so much for taking the time to give this feedback, it’s much appreciated. The floor will be replaced as soon as there is a 2 week window in the summer to replaced the boards and also to renew the carpet. Update: Just to let you know that a completely new floor has been laid in the lounge; dining area; kitchen and on the landing. It's much sturdier and no creaks! New carpet and flooring has been laid too, including the stairs, so we do hope that you decide to visit us again soon. Property Owner

  Reviewed by Mark4.7★Feb 2022

• "Issues with some of the staff at the company trying to tell us that netflix was only available if we signed in our own account, when told we had it last year when staying with you then they stated that someone must have signed in to their account (before we got there) and didnt sign out - didnt seem interested."

  Also no lighting utensil for the fire (no lighter, matches). Only when did we call in for the 4th time did someone appear to take the initiative to contact owner, this is when we got a response.

  Reviewed by Sharon3.8★Nov 2021

• "The property was well appointed and very well furnished with the necessities of life - lots of crockery, glasses and kitchen utensils."

  However, parking is only really suitable for one car but there are a few free parking spaces just up the road and a spot can normally be found by early evening.

  Reviewed by John5.0★Sep 2021

• "An excellent, comfortable and well equipped cottage ideally located for all amenities and travel around the local area."

  Reviewed by J5.0★Aug 2021

• "This is the 2nd time we have stayed at highfold, its a home from home."

  Lovely accommodation in a brilliant location.

  Reviewed by J5.0★Jul 2021

• "What a lovely little cottage, very homely and welcoming."

  The garden area is great and we used it every day, realxing with G&T. The only 'fault' that we could find was in the downstairs bathroom. It has an extractor fan, but we think it should have come on when the lights were on, but it does not seem to work as it never operated when lights were on, and there did not seem to be another switch to it. Other than that, it is a relaxing cottage to stay in, the TV with SKY TV could be confusing initially as you cannot get terestrial TV unless through the SKY box.

  Reviewed by Kevin5.0★Jul 2021

• "Highfold is a beautiful home from home with very comfortable living room and bedrooms, an exceptionally well equipped kitchen and an incredible location."

  We loved the sunny garden and the added bonus of a private parking space.

  Reviewed by Marie5.0★Jul 2021

• "We were stunned to have found such an Ideally located Cottage for both Ambleside town and ample walks straight from the dor."

  The accommodation is very cosy and has ample room to relax in. The En-suite shower is tiny and is a struggle for even the average sized person. The bedrooms are downstairs and unfortunately the floor boards above creak like mad so will disturb sleepers down below. Having said the we were looking forward to booking again for early next year (2022) but to our Horror we have discovered the prices have "VIRTUALLY TREBELED" for the new year. I understand these property owners have had it bad due to Covid 19 and need to make up some of their losses but this increase amounts to "PURE GREED" and I hope this does not backfire on them as a result. Such a shame but we are not prepared to be ripped off especially in the "Low Season" and won't be coming back. I urge people to think twice before booking and ask themselves "Are We Prepared TO PAY this much " because on top of this the cost of meals in the Pubs/Hotels has also rocketed through the roof

  Reviewed by Mark5.0★Jun 2021

• "Hi had a really lovely stay at Highfold, it is a lovely comfortable house and well equipped."

  Just a couple of suggestions, maybe get a lock for the back gate as we had a couple of people wander in and also couldn’t see any recycling facilities or info. We all had a lovely holiday in Beautiful Ambleside, thank you.

  Reviewed by Carole5.0★Jun 2021

• "Lovely cottage in a great location."

  Very comfortable and well equipped. Only suggestion - a TV in the bedroom would be good.

  Reviewed by Phillip5.0★May 2021

• "What a privilege to be the first visitors to this property, it surpassed all our expectations, everything we needed (and more) was here to help us enjoy our walking weekend."

  All the facilities have been finished to a very high standard. Thank you, we will be back.

  The McCormicksDec 2019

• "First Class Cottage, hope to book again."

  Mr StrodderDec 2019

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