Mylnbeck

44 Customer Reviews

• "Recycling boxes and bags were already full up when we arrived."

  We assumed the previous people hadn't put it out, it hadn't been collected so they brought it back in or the collection was the week we were there - as it is fortnightly. We put the already full boxes and bags out on Thursday evening as per instructions. By Friday afternoon the rubbish hadn't been collected - the collection must have been the previous week. It had blown all over the road. We had to waste our holiday time clearing it all up. It took ages to get through to Sykes Cottages on the phone the first time we rang about the rubbish - so we left a note by the bin in the kitchen instead of ringing again to explain why the rubbish was still there. The instructions left about bin collections were out of date anyway - I think they were from 2023. Also this is the first place I have been where there was no welcome pack - not even a few tea bags! The house was lovely but the recycling needs sorting.

  Thank you for your feedback. We are pleased that you found that property to be lovely. Thank you for bringing to our attention the issue that you found with the rubbish. We take your feedback on board. The Lakelovers Owner Relations Team Property Owner

  Reviewed by Jacqueline3.4★May 2025

• "A lovely cosy property, situated at the top of Bowness with a 10 minute walk into Windermere."

  Parking for 2 cars which is always a bonus in Bowness. Would happily book Mylnbeck again.

  Reviewed by Carla5.0★Apr 2025

• "After a long drive, we were welcomed to Mylnebeck, immaculately presented, very comfortable, warm and cosy, every convenience catered with nothing lacking, including off-road parking - a definite luxury for Windermere/Bowness."

  The quality of the accommodation is exceptional, a very enjoyable holiday made very pleasant by returning to Mylnebeck in the evenings. As soon as we can work out the dates we will be returning to Mylnebeck later this year, and definitely early 2036. Many thanks to the owner, great accommodation.

  Reviewed by Ron5.0★Mar 2025

• "Disappointed as could not have a hot bath, water kept going cold when trying to fill."

  So had to use the downstairs shower, as same happened with the shower upstairs, warm and then cold. Plus when we booked last year there was no mention of work going on at next door property. They weren’t too bad but couldn’t have a lie in as they weren’t there early most mornings. Good position.

  Thank you for taking the time to leave your feedback. We are pleased that you enjoyed the location. We are sorry to hear of the issue that you experienced with the water. We would like to add that had we been made aware of the issue with the water, we could have attended to try and resolve. We take all comments on board. The Lakelovers Owner Relations Team Property Owner

  Reviewed by Janet4.1★Mar 2025

• "Mylnebeck is a very good, very well presented, comfortable, spacious, warm and well equipped property (just wish I had know there were 3 floors and so many stairs as the kitchen is down a flight and the main bedrooms up a very tall staircase."

  If you have mobility issues think twice). Our problems were with Sykes abysmal communications before and during our stay. I wanted to know if the place was decorated for Christmas (it wasn’t) and it took many attempts and far too long to get an answer. You are directed to communicate via ‘the digital experience team’ on the Sykes app. What a joke. This company do not want to engage with their guests like the former Lakelovers did. Although there is still a Lakelovers office in Windermere, there is no way to contact them by phone and talk to a real person. The door to the utility room appeared to be locked and I tried to find out if there was a key somewhere - no answer all week from Sykes. It turned out to be stuck. No complementary logs for the log burner were supplied although we had been told all heating and fuel were supplied. The TV in the lounge didn’t work - too late we realised the batteries were dead in the main remote, so we missed out on the Christmas specials. No spares supplied and by this time we had given up trying to ask for help. The recycling had not been collected - there was an enormous number of bottles outside the back door and the whole area was filthy with the mess from the builders next door. The expelair in the ground floor ensuite was horrendously noisy and carried on for ages. This needs updating to a quiet one or guests will just turn it off to get some peace. We have holiday lets ourselves and the housekeepers should be reporting these issues to the owners/Sykes to be dealt with. We feel very blessed with our own holiday agents by comparison, they are local, happy to help by phone and in person and go out of their way to make our guests feel appreciated. Overall we feel that a very good property in an excellent location is being let down through the lack of communication and care by the management company. I will never book with Sykes again.

  Thank you for taking the time to leave your detailed feedback following your stay. We are pleased that you found the property to be comfy and well equipped. We are sorry to learn of the issues that you found in getting in contact with us. We will ensure that your comments are passed on to the relevant teams. Thank you The Lakelovers Owner Relations Team Property Owner

  Reviewed by Pat3.4★Dec 2024

• "Our 2nd stay at Mylnbeck, have tried to book at other times also but always unavailable."

  Lovely homely house, simply and stylishly decorated, very comfortable and spacious. I especially love the kitchen which is very well equipped. Good location between Windermere and Bowness, just off the main road but very little traffic noise. Terraced area with table and chairs which is lovely in the warm weather. The only negative comment I would make is there is no kindling or logs to light a fire when you arrive in winter.

  Reviewed by Maxine5.0★Dec 2024

• "Lovely cottage."

  Great location. Unfortunately we felt it had false advertising. A tiny mention at the bottom of the booking placed so people wouldn’t see, saying the house next door has scaffolding. Unfortunately it wasn’t just scaffolding, it was active building works to the adjoining property. Work started at 8am every week day. Banging drilling cutting. It sounding like it was on the house we were in. I would not have paid £900 for a week on a building site. Really disappointed with styles to be told in the terms and conditions things next door aren’t their issue. But not state of building work on the listing and the current photo didn’t show the scaffolding or building work.

  Reviewed by Amy3.1★Oct 2024

• "Beautiful home in perfect locate We stayed for two wonderful weeks in July Every thing that you would need is there ,in a very comfortable house , lovely garden area , perfect easy access parking area , we have booked with lake lovers / Sykes for 11 years and this is definitely one of our top holidays ."

  After a long hard year this was a very welcome break Amazing weather too ..

  Reviewed by Julie5.0★Jul 2024

• "Our stay in Mylnbeck was very comfortable with plenty of cutlery, plates and dishes in the vast well appointed kitchen."

  The beds were very comfortable and both bathrooms were spacious and clean. The propery was perfectly situated between Windermere and Bowness-on-Windermere, both in easy walking distance. It had plenty of off road parking for our large car with the dog safe garden made private by clever planting. Our only issue was that our aged dog fell down the stairs into the kitchen. She's perfectly OK but a stair gate for both sets of stairs would be advisable to prevent any visiting pooches from wandering around too much. All in all a very comfortable home from home.

  Reviewed by Rebecca5.0★Jul 2024

• "The cottage is in a great position walking distance to Bowness and Windermere with parking for 2 cars which is a bonus."

  Plenty of crockery, cutlery and pots and pans. We had a couple of issues while at the cottage, one was an issue with the TV in the lounge as could not get any channels and the upstairs towel rail in the bathroom wasn’t working. Someone came out promptly and fixed these but the problem with the TV occurred again on our last night. We noticed the carpets had not been hoovered when we arrived this must have been because both vaccume cleaners were full and not picking anything up. We reported this but as this wasn’t rectified we could not hoover the bedrooms or stairs before departure. Overall we had a lovely stay in the cottage and hope to come and stay again. Only negative is maybe a little more time could be spent on the cleaning.

  Reviewed by Peter3.4★Jun 2024

• "Lovely holiday cottage."

  Really spacious, beautiful view of garden from lounge. Well located for easy walk into Bowness. A bonus to have parking on drive outside. Beds comfy. Would definitely stay here again. Only negatives: Electric shower in en-suite was difficult to maintain temperature, care needed as gets very hot. Also a stairgate would be a good addition to the property (to stop the dog going upstairs, we had to use the clothes airer with a towel over it, wedged in place with the side table).

  Reviewed by Beverley5.0★Jun 2024

• "Too many steep stairs 28 from kitchen to upstairs bathroom."

  A safety grip on upstairs bath would make showering safer. The en-suite shower was like a skating rink until we were supplied with mat this could also do with a hand grip.The steps going down to the car could also do with a hand rail.Although we enjoyed our holiday we would not return as it was too dangerous for people with mobility difficulties.Lovely houses d garden,everything best quality.Great place if you are fit..

  Reviewed by Helen3.8★Mar 2024

• "This was a beautiful cottage Well maintained Decorated to a high standard ..."

  This was a beautiful cottage Well maintained Decorated to a high standard Spotless clean Highly recommended Will re book on our next stay Well equipped

  Reviewed by Susan5.0★Mar 2024

• "We really enjoyed our time at Mylnbeck."

  It was comfortable, warm, with everything in the kitchen we could need. Our only problem was the TV in the lounge. In our view a new smart TV would be better than the one that’s there. The TV in the kitchen was far better.

  Reviewed by Robert4.7★Dec 2023

• "This was our fourth time at Mylnbeck & to be honest it will probably be the last for two reasons 1) The price is getting ridiculous, the same week next year is about £150 more."

  Not happening. 2) It is listed as having a dishwasher but this was broken for our whole holiday. We reported it on the first day telling Sykes there was an error code “E01” . The maintenance men came & said “ we can’t fix that” & that was it, no dishwasher for the entire holiday. We also rang about a knocking noise in the downstairs bedroom & we were told someone would come and we never heard anything about that. My wife suggested we should be reimbursed for the lack of a dishwasher but not heard anything. All in all a disappointment. We do love the house but unfortunately can’t afford your prices

  Thank you for your feedback. I can see that at the time of your booking you were able to make the most of a property discount. I have had a look at the notes and can see that unfortunately the dishwasher needed a specialist to attend and this wasn't possible during your stay. I can also see that our maintenance team did attend to investigate the knocking noise on the boiler but could not find any fault. Unfortunately, I cannot see any notes in regards to a compensation request although we will be happy to investigate this for you. Lakelovers Owner Team Property Owner

  Reviewed by Tim2.8★Dec 2023

• "I was phoned the day before arrival to be told the oven wasn’t working and would be fixed in a couple of days."

  Nothing was done during our stay of one week and the small oven was completely inadequate, so we were forced to eat out more often than planned. For a group of 5 adults, 1 child, this was expensive. On arrival at 4.30pm, there was a car parked in the parking area. It turned out to be a friend of the owner saying there had been issues with cleaning to the property. This is the third time we have stayed at this property and we have previously complained about this, as a result it’s unlikely we will be staying there again. We had to complain that the kettle didn't work and a new one was delivered after the weekend. The tumble dryer did not work properly either so we were limited to washing clothes as we couldn’t easily get them dried. There was still mould in the ground floor bedroom, again we had complained on a previous visit. The towel rail in the upstairs bathroom was rusty and the stool in upstairs double bedroom was unstable. The whole property is in need of a proper clean and a fresh lick of paint.

  Thank you for taking the time to provide feedback. Unfortunately, we were not made aware of the faulty oven prior to the day we called. The part was ordered but unfortunately it was on back order and this was therefore not an instant fix. We were assured this was not a problem as you informed our maintenance team to this effect. We were not informed of the tumble dryer problem otherwise we would have sent someone to investigate and fix it. Lakelovers Owner Relations Team Property Owner

  Reviewed by Linda1.9★Oct 2023

• "Fan oven was not working and reported that to the Windermere office on Monday morning."

  Part required to be ordered. Oven not repaired during that week. Small conventional oven didn’t cope with cooking very well an so made preparing meals difficult

  Thank you for taking the time to provide us with your feedback. I am sorry that you found cooking meals difficult and that it was not fixed during your stay. Unfortunately, the part required to correct this was not in stock and needed to be ordered. Lakelovers Owner Relations Team Property Owner

  Reviewed by Eric3.8★Sep 2023

• "Perfect location within walking distance for Bowness and Windermere."

  Plenty of room for 6 adults second visit to this property and would certainly book again. Beautiful house in a beautiful location.

  Reviewed by Julie4.4★Sep 2023

• "Having travelled for about 2."

  3/4 hours to get to the cottage I did not expect to have to make the bed, whilst the two twin beds were made up, and looked if they had been for some time. Neither of the double beds were made, having only the duvet and cover placed on the end of the bed along with the towels, making the rather later entry time a bit of a nonsense. For us there was no welcome pack not unless you count a rather dusty half used pack of coffee pods. Whilst the cottage was, especially for the two of us, very well appointed with cutlery, crockery it would have been nice to have had some of the smaller items like salt and pepper, washing up liquid, or dishwasher pods, so be warned you need to take everything you might need. That all said the place was very clean and well presented, the lounge was light and airy, the kitchen was cool and well lit . The house itself was very well position being around half way between Bowness and Windermere.

  Reviewed by Mike5.0★Sep 2023

• "We really enjoyed our stay and the house is in an ideal location between Bowness and Windermere."

  All amenities were were provided including tea towels, dishwasher tablets, cleaning equipment, plenty of cooking utensils and towels. The house itself is excellent. It’s well maintained, modern, and comfortable. Couldn’t have asked for any better!

  Reviewed by James5.0★Aug 2023

• "Just back from spending a week in this property."

  It was amazing and had everything we needed. The location was very central and everything was within walking distance which was good as parking in Windermere is a real struggle. The only thing that could be improved upon is the lack of storage space for your clothes etc but that was a minor for us. Overall would definitely return to the property as it was amazing

  Reviewed by Pauline5.0★Jul 2023

• "The only downsides to this property on our 1 week stay."

  .... The fiancee brings the whole wardrobe, wardrobe space in the rooms is a little on the small side. The oven seal is coming away so the oven takes 10 mins longer to cook. That's it. The rest of the house was lovely and clean, spacious and comfortable. Great location 5 min walk to bowness and a 10 min walk to Windermere (up hill). The garden was a suntrap on our stay. Got the sun all day. But they do have some shaded bits too including garden furniture and umbrella. We took our 7 year old daughter. She had lots of fun, swimming in the lake, feeding the ducks, watching the 2nd smart TV (one in the kitchen and one in the living room). Property is as description provides and more. Thanks for the great stay

  Reviewed by Ryan5.0★Jun 2023

• "Wonderful holiday in a lovely house."

  Would definitely come back. Close to all amenities, with the added bonus of off road parking for three cars. Pleasant patio seating area

  Reviewed by Andrew5.0★Jun 2023

• "We had a fantastic week in the cottage."

  Would highly to anyone. Thank you!!

  Thank you so much for your lovely comments. It is so nice to hear that you had an enjoyable stay. We hope to welcome you again. The Heart of the Lakes Owner Relations Team Property Owner

  Reviewed by Stuart4.7★May 2023

• "Beautifully renovated property and very well equipped , a quality stay ."

  Loved the comfortable beds and full range of kitchen equipment . The location is excellent and we really enjoyed our stay , hope to return one day. Much prefer to bring our own provisions, we don’t expect welcome packs !

  Thank you for your comments. It is so nice to hear that you enjoyed your stay. We hope to welcome you back. Property Owner

  Reviewed by Judith5.0★Apr 2023

• "The house is beautiful."

  Light and airy and really well equipped. A perfect location for exploring the Lake District.

  Thank you for your kind feedback, we are so glad to hear that you enjoyed your holiday. We hope to welcome you back again. Property Owner

  Reviewed by Christine5.0★Mar 2023

• "Delightful, beautifully modernised, spacious, comfortable property in great location for Bowness and Windermere"

  Thank you for your kind feedback, we are so glad you enjoyed your stay. Property Owner

  Reviewed by Colin5.0★Mar 2023

• "Excellent property, there’s a mop bucket but no mop and a brush but no dust ..."

  Excellent property, there’s a mop bucket but no mop and a brush but no dust pan, minor comments, just thinking of the possibility of spillage on kitchen floor, possibly one of the best properties we have stayed in the Lake District, would return to this house in the future

  Reviewed by Eric5.0★Oct 2022

• "This is our second stay at Mylnbeck, we booked again because its a lovely property in a fantastic location however, this time we were disappointed as it was completely lacking in personal touches."

  We are frequent travellers and mostly stay in self-catering cottages. I cannot remember the last time we were not left some kind of welcome pack. We've had everything from wine, prosecco, local cheese, biscuits, cake, luxury tea, chocolates to just milk and bread, but never nothing at all! After a long journey, nipping to the loo to find not even a bar of soap, we were a little surprised. The only item left was a cleaning pack with a dishcloth, a sponge, dishwasher tab and a miniature washing-up liquid which lasted 3 days! It was a late check in so I was disappointed to discover no hairdryer was available. It was too late to buy one that evening and meant a drive into the next town the following day! I realise this is a self catering holiday but even 3* properties usually provide the basics, this place was totaly bare! It is a lovely, well equipped house just be prepared to take everything you need (salt, pepper, oil, sugar etc.) as absolutely nothing is provided. Just not what we've been used to when paying just shy of £1000 pounds for a week!

  Reviewed by Steven3.8★Apr 2022

• "The listing summary states 2x King Size beds which is why I chose this property, but one is a double in a very small room with no space to put your suitcase."

  There was also something dripping very loudly outside the window of the double bedroom all through the night despite the weather being dry and on a wet day the rain was falling off next doors roof and hammering on the roof of the lounge. In the other properties I have stayed in with a log burner, at least one night’s worth of wood is provided but this property did not provide any. This property also did not provide the basics such as a hairdryer or even just salt and pepper. In previous properties we have been greeted with some sort of welcome gift of Milk, a few tea bags, bottle of wine or some local jam for example but this property welcomes you with a few bin bags, a dish cloth, two dishwasher tablets and a tiny bottle of washing up liquid. Although this property was comfortable and in a good location I felt it lacked the little personal touches to assist with the late afternoon arrival at the property.

  Reviewed by Alison3.1★Mar 2022

• "The cottage is lovely and airy."

  Very comfortable and exceptionally clean. The location is perfect. I would highly recommend this property and will look to book again in the near future. We absolutely loved our stay here.

  Reviewed by Christine5.0★Mar 2022

• "Lovely cottage."

  We put the bins out on the appropriate days but they never got emptied.

  Reviewed by Andrew5.0★Feb 2022

• "Hello, We had a great stay at the Mylnbeck cottage it was perfect."

  Just to make you aware though, the Hoover bag was full and sadly wasn’t picking up at all and meant we were unable to hoover the 2 sets of stairs and the upper bedrooms. My father in-law has left the bag out in front of the hoover in the utility so the cleaner can see it needs changing. Unfortunately we could see the carpets hadn’t been hoovered when we arrived at the cottage, probably due to the already full hoover bag but other than this it was a delightful break and just to note the bedrooms are 1 king, 1 double and a twin as we read your description as 2 kings and a twin. Just to help with other bookings. We would definitely come back and stay again. Thankyou

  Reviewed by Sholeen4.4★Jan 2022

• "Hoover bag needs replacing boiler motor is very niosey"

  Reviewed by James3.8★Dec 2021

• "Fantastic location This cottage was in a great spot equidistant to Windamere and Bowness."

  Well equipped, clean and comfortable with the added bonus of off road parking . We would return

  Reviewed by Lynsey5.0★Dec 2021

• "Very enjoyable stay."

  House very comfortable, excellent location, clean, comfortable and very well equipped for a family.

  Reviewed by Jennifer4.4★Aug 2021

• "Contacted head office on last Wednesday morning at 9-am to inform them that the dishwasher wasn't working and it had tripped out the electric."

  Quick response from a man who rang back to say he had contacted the local office and a maintenance man would call.On return from being out we saw the maintenance man who said it couldn't be repaired but he would try and get another one.We had to empty the dishwasher and hand wash all the contents. The problem is after Wednesday no one got in touch to inform us what was happening and we had to handwash for the dishes. Also no information on household waste the outside bin was full on arrival and we had no knowledge about bin collection date or where to leave it. No information about cardboard or plastic waste only a bag for tins and glass.On departure we could only leave plastic bags outside next to the bin the next people arriving would have no where for their waste

  Reviewed by M5.0★Jul 2021

• "This is a really lovely property and the location is perfect, close to everything Bowness and Windermere have to offer but set back from it all too."

  The outside space was lovely and got the sun up to 8pm, perfect for outside dining. Really comfortable beds and excellent shower in the first floor bathroom. Fabulous kitchen, really felt like a well cared for home. A shame that the price hike for next year means it’s not somewhere we will be able to stay in again. Still good value if you fill all the beds but not for a couple.

  Reviewed by Anne4.7★May 2021

• "Lovely house and our 3 rd visit to this property."

  However, we did notice that the floors had not been mopped and there was a lot of dust under the furniture. We would have loved to have booked a return next year however the increase of nearly 60% for the same time as last year has made it impossible for our budget. I do realise that homeowners have to try to recoup some of their lost earnings however my pay has not increased by 60% during Covid

  Reviewed by Fiona4.7★May 2021

• "Beautiful cottage!"

  ! Hope it's the same next year as we have booked again :-) thank you

  Mr FouldsDec 2019

• "Beautiful, well provided for, property, loved it ."

  Mrs HughesDec 2019

• "Beautifully restored house in a perfect location for all amenities."

  The property had absolutely everything that we could have asked for and the interior was beautifully furnished and decorated. We are planning to return next year. Thoroughly recommend.

  Ms PirrieDec 2019

• "The house is amazing and well worth 4 stars if not more!"

  ! Thank you to the heat of lakes team also who made sure everything was in check

  Kate BillsonDec 2019

• "We couldn’t of wished for a nicer property to stay in on our week off!"

  It was well equipped, lovely furniture, nicely decorated and was spotless for a place that allows dogs!

  Helen & SteveDec 2019

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