Mylnbeck

29 Customer Reviews

• "I was phoned the day before arrival to be told the oven wasn’t working and would be fixed in a couple of days."

  Nothing was done during our stay of one week and the small oven was completely inadequate, so we were forced to eat out more often than planned. For a group of 5 adults, 1 child, this was expensive. On arrival at 4.30pm, there was a car parked in the parking area. It turned out to be a friend of the owner saying there had been issues with cleaning to the property. This is the third time we have stayed at this property and we have previously complained about this, as a result it’s unlikely we will be staying there again. We had to complain that the kettle didn't work and a new one was delivered after the weekend. The tumble dryer did not work properly either so we were limited to washing clothes as we couldn’t easily get them dried. There was still mould in the ground floor bedroom, again we had complained on a previous visit. The towel rail in the upstairs bathroom was rusty and the stool in upstairs double bedroom was unstable. The whole property is in need of a proper clean and a fresh lick of paint.

  Thank you for taking the time to provide feedback. Unfortunately, we were not made aware of the faulty oven prior to the day we called. The part was ordered but unfortunately it was on back order and this was therefore not an instant fix. We were assured this was not a problem as you informed our maintenance team to this effect. We were not informed of the tumble dryer problem otherwise we would have sent someone to investigate and fix it. Lakelovers Owner Relations Team Property Owner

  Reviewed by Linda1.9★Oct 2023

• "Fan oven was not working and reported that to the Windermere office on Monday morning."

  Part required to be ordered. Oven not repaired during that week. Small conventional oven didn’t cope with cooking very well an so made preparing meals difficult

  Thank you for taking the time to provide us with your feedback. I am sorry that you found cooking meals difficult and that it was not fixed during your stay. Unfortunately, the part required to correct this was not in stock and needed to be ordered. Lakelovers Owner Relations Team Property Owner

  Reviewed by Eric3.8★Sep 2023

• "Perfect location within walking distance for Bowness and Windermere."

  Plenty of room for 6 adults second visit to this property and would certainly book again. Beautiful house in a beautiful location.

  Reviewed by Julie4.4★Sep 2023

• "Having travelled for about 2."

  3/4 hours to get to the cottage I did not expect to have to make the bed, whilst the two twin beds were made up, and looked if they had been for some time. Neither of the double beds were made, having only the duvet and cover placed on the end of the bed along with the towels, making the rather later entry time a bit of a nonsense. For us there was no welcome pack not unless you count a rather dusty half used pack of coffee pods. Whilst the cottage was, especially for the two of us, very well appointed with cutlery, crockery it would have been nice to have had some of the smaller items like salt and pepper, washing up liquid, or dishwasher pods, so be warned you need to take everything you might need. That all said the place was very clean and well presented, the lounge was light and airy, the kitchen was cool and well lit . The house itself was very well position being around half way between Bowness and Windermere.

  Reviewed by Mike5.0★Sep 2023

• "We really enjoyed our stay and the house is in an ideal location between Bowness and Windermere."

  All amenities were were provided including tea towels, dishwasher tablets, cleaning equipment, plenty of cooking utensils and towels. The house itself is excellent. It’s well maintained, modern, and comfortable. Couldn’t have asked for any better!

  Reviewed by James5.0★Aug 2023

• "Just back from spending a week in this property."

  It was amazing and had everything we needed. The location was very central and everything was within walking distance which was good as parking in Windermere is a real struggle. The only thing that could be improved upon is the lack of storage space for your clothes etc but that was a minor for us. Overall would definitely return to the property as it was amazing

  Reviewed by Pauline5.0★Jul 2023

• "The only downsides to this property on our 1 week stay."

  .... The fiancee brings the whole wardrobe, wardrobe space in the rooms is a little on the small side. The oven seal is coming away so the oven takes 10 mins longer to cook. That's it. The rest of the house was lovely and clean, spacious and comfortable. Great location 5 min walk to bowness and a 10 min walk to Windermere (up hill). The garden was a suntrap on our stay. Got the sun all day. But they do have some shaded bits too including garden furniture and umbrella. We took our 7 year old daughter. She had lots of fun, swimming in the lake, feeding the ducks, watching the 2nd smart TV (one in the kitchen and one in the living room). Property is as description provides and more. Thanks for the great stay

  Reviewed by Ryan5.0★Jun 2023

• "Wonderful holiday in a lovely house."

  Would definitely come back. Close to all amenities, with the added bonus of off road parking for three cars. Pleasant patio seating area

  Reviewed by Andrew5.0★Jun 2023

• "We had a fantastic week in the cottage."

  Would highly to anyone. Thank you!!

  Thank you so much for your lovely comments. It is so nice to hear that you had an enjoyable stay. We hope to welcome you again. The Heart of the Lakes Owner Relations Team Property Owner

  Reviewed by Stuart4.7★May 2023

• "Beautifully renovated property and very well equipped , a quality stay ."

  Loved the comfortable beds and full range of kitchen equipment . The location is excellent and we really enjoyed our stay , hope to return one day. Much prefer to bring our own provisions, we don’t expect welcome packs !

  Thank you for your comments. It is so nice to hear that you enjoyed your stay. We hope to welcome you back. Property Owner

  Reviewed by Judith5.0★Apr 2023

• "The house is beautiful."

  Light and airy and really well equipped. A perfect location for exploring the Lake District.

  Thank you for your kind feedback, we are so glad to hear that you enjoyed your holiday. We hope to welcome you back again. Property Owner

  Reviewed by Christine5.0★Mar 2023

• "Delightful, beautifully modernised, spacious, comfortable property in great location for Bowness and Windermere"

  Thank you for your kind feedback, we are so glad you enjoyed your stay. Property Owner

  Reviewed by Colin5.0★Mar 2023

• "Excellent property, there’s a mop bucket but no mop and a brush but no dust ..."

  Excellent property, there’s a mop bucket but no mop and a brush but no dust pan, minor comments, just thinking of the possibility of spillage on kitchen floor, possibly one of the best properties we have stayed in the Lake District, would return to this house in the future

  Reviewed by Eric5.0★Oct 2022

• "This is our second stay at Mylnbeck, we booked again because its a lovely property in a fantastic location however, this time we were disappointed as it was completely lacking in personal touches."

  We are frequent travellers and mostly stay in self-catering cottages. I cannot remember the last time we were not left some kind of welcome pack. We've had everything from wine, prosecco, local cheese, biscuits, cake, luxury tea, chocolates to just milk and bread, but never nothing at all! After a long journey, nipping to the loo to find not even a bar of soap, we were a little surprised. The only item left was a cleaning pack with a dishcloth, a sponge, dishwasher tab and a miniature washing-up liquid which lasted 3 days! It was a late check in so I was disappointed to discover no hairdryer was available. It was too late to buy one that evening and meant a drive into the next town the following day! I realise this is a self catering holiday but even 3* properties usually provide the basics, this place was totaly bare! It is a lovely, well equipped house just be prepared to take everything you need (salt, pepper, oil, sugar etc.) as absolutely nothing is provided. Just not what we've been used to when paying just shy of £1000 pounds for a week!

  Reviewed by Steven3.8★Apr 2022

• "The listing summary states 2x King Size beds which is why I chose this property, but one is a double in a very small room with no space to put your suitcase."

  There was also something dripping very loudly outside the window of the double bedroom all through the night despite the weather being dry and on a wet day the rain was falling off next doors roof and hammering on the roof of the lounge. In the other properties I have stayed in with a log burner, at least one night’s worth of wood is provided but this property did not provide any. This property also did not provide the basics such as a hairdryer or even just salt and pepper. In previous properties we have been greeted with some sort of welcome gift of Milk, a few tea bags, bottle of wine or some local jam for example but this property welcomes you with a few bin bags, a dish cloth, two dishwasher tablets and a tiny bottle of washing up liquid. Although this property was comfortable and in a good location I felt it lacked the little personal touches to assist with the late afternoon arrival at the property.

  Reviewed by Alison3.1★Mar 2022

• "The cottage is lovely and airy."

  Very comfortable and exceptionally clean. The location is perfect. I would highly recommend this property and will look to book again in the near future. We absolutely loved our stay here.

  Reviewed by Christine5.0★Mar 2022

• "Lovely cottage."

  We put the bins out on the appropriate days but they never got emptied.

  Reviewed by Andrew5.0★Feb 2022

• "Hello, We had a great stay at the Mylnbeck cottage it was perfect."

  Just to make you aware though, the Hoover bag was full and sadly wasn’t picking up at all and meant we were unable to hoover the 2 sets of stairs and the upper bedrooms. My father in-law has left the bag out in front of the hoover in the utility so the cleaner can see it needs changing. Unfortunately we could see the carpets hadn’t been hoovered when we arrived at the cottage, probably due to the already full hoover bag but other than this it was a delightful break and just to note the bedrooms are 1 king, 1 double and a twin as we read your description as 2 kings and a twin. Just to help with other bookings. We would definitely come back and stay again. Thankyou

  Reviewed by Sholeen4.4★Jan 2022

• "Hoover bag needs replacing boiler motor is very niosey"

  Reviewed by James3.8★Dec 2021

• "Fantastic location This cottage was in a great spot equidistant to Windamere and Bowness."

  Well equipped, clean and comfortable with the added bonus of off road parking . We would return

  Reviewed by Lynsey5.0★Dec 2021

• "Very enjoyable stay."

  House very comfortable, excellent location, clean, comfortable and very well equipped for a family.

  Reviewed by Jennifer4.4★Aug 2021

• "Contacted head office on last Wednesday morning at 9-am to inform them that the dishwasher wasn't working and it had tripped out the electric."

  Quick response from a man who rang back to say he had contacted the local office and a maintenance man would call.On return from being out we saw the maintenance man who said it couldn't be repaired but he would try and get another one.We had to empty the dishwasher and hand wash all the contents. The problem is after Wednesday no one got in touch to inform us what was happening and we had to handwash for the dishes. Also no information on household waste the outside bin was full on arrival and we had no knowledge about bin collection date or where to leave it. No information about cardboard or plastic waste only a bag for tins and glass.On departure we could only leave plastic bags outside next to the bin the next people arriving would have no where for their waste

  Reviewed by M5.0★Jul 2021

• "This is a really lovely property and the location is perfect, close to everything Bowness and Windermere have to offer but set back from it all too."

  The outside space was lovely and got the sun up to 8pm, perfect for outside dining. Really comfortable beds and excellent shower in the first floor bathroom. Fabulous kitchen, really felt like a well cared for home. A shame that the price hike for next year means it’s not somewhere we will be able to stay in again. Still good value if you fill all the beds but not for a couple.

  Reviewed by Anne4.7★May 2021

• "Lovely house and our 3 rd visit to this property."

  However, we did notice that the floors had not been mopped and there was a lot of dust under the furniture. We would have loved to have booked a return next year however the increase of nearly 60% for the same time as last year has made it impossible for our budget. I do realise that homeowners have to try to recoup some of their lost earnings however my pay has not increased by 60% during Covid

  Reviewed by Fiona4.7★May 2021

• "Beautiful cottage!"

  ! Hope it's the same next year as we have booked again :-) thank you

  Mr FouldsDec 2019

• "The house is amazing and well worth 4 stars if not more!"

  ! Thank you to the heat of lakes team also who made sure everything was in check

  Kate BillsonDec 2019

• "We couldn’t of wished for a nicer property to stay in on our week off!"

  It was well equipped, lovely furniture, nicely decorated and was spotless for a place that allows dogs!

  Helen & SteveDec 2019

• "Beautiful, well provided for, property, loved it ."

  Mrs HughesDec 2019

• "Beautifully restored house in a perfect location for all amenities."

  The property had absolutely everything that we could have asked for and the interior was beautifully furnished and decorated. We are planning to return next year. Thoroughly recommend.

  Ms PirrieDec 2019

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