-
"The place had a strong foul lingering smell, was poorly decorated and a few of our party of 20 left with bed bites."
The roof terrace was an embarrassment and looked nothing like the pictures in the listing.
If your thinking about booking this place don’t bother.
Thank you for your feedback. We’re sorry to hear this, but we’re surprised, as this wasn’t raised with us at any point during your stay . Our team was nearby throughout and would have addressed it immediately if reported. Our cleaning team sprays and sanitises every room between visits, and we’ve had no similar reports from other guests. We’d welcome the chance to discuss this further if you’d like to get in touch directly.
Property Owner
Reviewed by Elaine1.0★May 2026
-
"Kev was brilliant."
We received a welcome tub of chocolates and a card. The house is lovely with lots of homely features and a cute little courtyard. We had a fabulous time.
Reviewed by Adele5.0★Oct 2025
-
"The property is in convenient location, But there are a number of issues that need to be addressed."
The doors need to be self closing but slowly, most door bang when self closing. One of our member injured their finger because of fast closing door. This is serious issue. The ground floor bedroom does not have ventilation, as a result the room smells bad and suffocating during hot weather. Other rooms also have ventilation issues. Some room's heating constantly on making it unbearable during hot weather. The property doesn't have sufficient open space for the size of the accommodation. Although, there is a shared rooftop space, its not enough for 20 plus people. When we book, outdoor barbecue was advertised, it was later withdrawn. The most positive thing about the property is the caretaker, who is available in short notice and try to resolve issues quickly. When we have water leaking from one of the bathrooms, he did his best to fix it.
Thank you for your response. We had the joiner visited the property again, and all doors shut smoothly. The heating must be accidentally turned on during your visit, I apologise for that. We will have our team to ensure that the control panel is working properly.
Property Owner
Reviewed by Ram1.0★Aug 2025
-
"There were 18 of us that stayed for my Dad's 75th birthday."
The house was perfect for a group trip. Very clean and tidy, most of the bathrooms were very modern. The hosts were really helpful and easy to contact when we needed them. We didnt use the rooftop because of the weather but this would have been nice although could do with some updating . Easy to walk from the house to the town and beach and loads of free parking on the nearby streets.
Reviewed by Lindsay5.0★Jul 2025
-
"Another great stay"
Reviewed by Jessica5.0★May 2025
-
"We had a great stay at Balmoral Road plenty of parking very spacious well ..."
We had a great stay at Balmoral Road plenty of parking very spacious well equipped Kev the manager kept in touch if we needed anything near the sea What more could you want for a family short break
Reviewed by Heather5.0★Feb 2025
-
"A group of 20 of our friends stayed in the house over 2 days on Friday 10th and Saturday 11th January to celebrate my wife’s 30th birthday."
We had all travelled up from Manchester and the size of the house with the number of rooms and amount of space fitted our group numbers absolutely perfectly.
We all had a fantastic time. The rooms were really clean and spacious. The large living room and dining area was perfect for our stay as it provided enough space for us all to have a good time and the large kitchen area allowed was perfect was cooking and relaxing in.
I received a nice introductory message from the owner Zhang will covered all essential points and things to consider which was extremely helpful. Also, the on-site Assistant Manager Kev was a brilliant help to us on two occasions when we required the heating to be switched on on the Friday night and then on the Saturday night when one of the room’s doors locked itself from the outside. I messaged Kev to ask for his assistance on both occasions and he was extremely professional and helpful and was travelled immediately to the house to help us. I’d like to commend Kev for all of his help and support. These were the only two minor issues during our stay but they didn’t affect us all have a brilliant weekend. Overall, my wife really enjoyed her surprise weekend away and she had a brilliant time and I would highly recommend staying at this property for parties of more than 15 guests.
Reviewed by Samuel5.0★Jan 2025
-
"Paul was very welcoming and his support throughout our stay was excellent We'll definitely be booking for next year!"
Reviewed by Andy5.0★Nov 2024
-
"We had a lovely stay!"
A lot of information was provided about the area & restaurants etc.
The only thing that we would say is that we had quite young children, and the fire safety doors on each room upstairs & down where a little bit impractical & so was a little bit of a worry about them closing & the handles to high for the children to open.
But overall we had an enjoyable stay :)
Reviewed by Kirsty4.0★Nov 2024
-
"The house is fantastic for a large group, we used the property for meeting up with family and had people coming from Scotland, Northern Ireland and London."
The property has everything you could need and more and is a very comfortable stay. It is quite an impressive building and the property has a lot of character.
The only thing we could say that could do with some improvement is some of the decor is a little tired but we mentioned this and the owners said they already have plans to rectify this over the winter months.
Overall a fantastic stay and couldn’t ask for anymore.
Reviewed by Nancy5.0★Oct 2024
-
"Wonderful property with so much space."
Felt very homely and comfortable.
The owners have provided lots of services in house so all you really need to do in bring yourself and some food and you’re ready to go.
Great place.
Reviewed by Rehan5.0★Aug 2024
-
"Lovely place to stay with alot of interesting places to visit and lovely scenery."
Reviewed by Stephanie4.0★Aug 2024
-
"Wonderful hosts."
So helpful and kind.
Reviewed by Pat5.0★Jul 2024
-
"This is our second visit to this property and it won’t be our last."
Ideal venue for our annual knitting retreat.
Reviewed by Jessica5.0★May 2024
-
"Stay was lovely."
. Paul the host was very accommodating kept in touch to make sure everything was ok.
Great house & location was great 5 min walk to promenade
Reviewed by Renee5.0★May 2024
-
"Our family stayed at this property to celebrate a birthday, with a mix of adults and children."
Prior to arrival, Paul contacted me in the week before we came and let us know all the info we needed to gain access. He also met us on arrival to go over everything and offered some helpful advice on local attractions, bars and restaurants. The house itself was spacious and had everything we needed. All the rooms were clean and tidy and the number of bathrooms were great for a large group. The roof top garden was a welcome space as we were very lucky with the weather. We had some young children and my only advice would be for the owner to invest in some new panelling and gates to ensure safety in this area; we supervised the children at all times, so it was fine, but it would give extra peace of mind. Paul was very attentive throughout our stay and kept in contact to see if we needed anything. The card and chocolates on arrival were a lovely touch! We would definitely stay here again
Reviewed by Chelsea5.0★May 2024
-
"Paul who looks after the house was fabulous."
He made regular contact before and during our stay and was always in hand. He made our stay very easy and enjoyable.
Reviewed by Tara4.0★May 2024
-
"Great place to stay!"
I was a little nervous at first because the key collection email wasn't super helpful, but 2 days prior I got a very helpful text to explain the process, so all concerns were allayed! The house was fantastic! Plenty big enough for all of us, and that dining room was so lovely for a big family dinner. If I ever gather that many people again (given it was for my wedding, I hope not!) we will come back!
Hello Lizzie, thank you for your feedback. We are very pleased that you have enjoyed your stay here. Congratulations and happy marriage life! We wish you all the best and see you again in the future.☺️
Property Owner
Reviewed by Lizzie5.0★Mar 2024
-
"We had a lovely stay - family group of 20."
The variety of bedrooms was perfect for us and they were well spaced out so that no one disturbed anyone and we all had our own space.
The house was spacious and clean and the beds were comfortable. We didnt get chance to use the rooftop garden due to weather but what a great space!
The only criticism is that we were only just able to squeeze around the dining room table/s all together once. If you were a party of 20 adults you wouldn't be able to and that is something that we like to do. There is a breakfast bar with additional seating though if you are happy to be in a different room.
Otherwise it was fab and the owner was very helpful too, thanks for a great weekend!
Hello Kathryn, thank you for your lovely feedback. We are very happy that you enjoyed your stay with us and the dining situation is noted. We will work on it to improve the space for dinning. Wish you all the bests!
Property Owner
Reviewed by Kathryn5.0★Mar 2024
-
"Our visit was great from start to finish, from Paul being so easy to contact ..."
Our visit was great from start to finish, from Paul being so easy to contact before arrival and answering all questions to us arriving and the place being very clean and in very good condition would definitely recommend for large families/parties and will be visiting again
Hi Alison. Thank you for taking care of our property. Lovely reviews like yours are the inspirational parts that make this job so rewarding. We would love to see you at Balmoral again.
With love: Paul and Zhang x
Property Owner
Reviewed by Alison5.0★Feb 2024
-
"Brilliant stay."
Great communication from the owners and the bottle of prosecco/chocolates were a lovely touch & very much appreciated.
The house is fantastic, very spacious and clean. Great large rooms to congregate in & local take outs/hot spot information was provided which we used & enhanced our visit. THANK YOU!!!
Reviewed by Benjamin5.0★Dec 2023
-
"The property is a great size."
We mentioned the need for a curtain to block light into downstairs room which has been taken on board thank you. The listing makes it difficult to know if there are 10 rooms or 9 it would be great to have a floor plan so it was easier to assign rooms for future visits. The property whilst lovely could do with a decorative overhaul as this would propel the property from good to great. The hosts are both incredibly lovely and attentive.
Reviewed by Josephine5.0★Dec 2023
-
"We had a lovely stay."
The owners were very friendly and helpful. The house had everything we needed.
Hi Tom. Thank you for your generous review. It’s always so pleasing to welcome a family group with children. And, to see the children playing happily on the sandy beach reminds us of what Morecambe is all about: Beauty Surrounds, Health Abounds. It would be wonderful to see your team returning soon.
Property Owner
Reviewed by Thomas5.0★Nov 2023
-
"The house is comfortable, well fitted out and ideal for a large group."
It is well placed, being close to the town centre, and the owners couldn't have been more friendly and helpful, making sure that we had everything we needed during the stay. We will definitely stay in the property next time were are in Morecambe.
Hi Andy. It was exciting to welcome ‘Pink Floyd’ to our modest property. We hope the gigs here went well and we look forward to your return. We will watch out for the tickets coming on sale next year. Also, thank you for your kind review. Paul & Zhang
Property Owner
Reviewed by Andy5.0★Oct 2023
-
"We had an amazing weekend with 18 of using the house."
Paul and Zhang we very attentive and in regular contact. The towels and facilities were great and we all managed to enjoy this wonderful house. Thank you for letting us use the wonderful place the roof garden was great.
Hi Heidi. Thank you for your feedback and for taking care of the property. We try hard to help our guests to have a nice stay here at Balmoral Road. It makes all the hard work worthwhile when we receive a positive review like yours. We will continue to focus on pleasing our guests and we would love to welcome you back. Best wishes. Paul & Zhang x
Property Owner
Reviewed by Heidi5.0★Oct 2023
-
"Nice big property with character, Great for family get together."
Beds, sheets and towels all lovely and clean and fresh.
Owners very helpful
6 to 7 mins walk to beach front.
Plenty room to also manage quite time on your own.
Price of property was our main search for the property and was good value for the money we paid.
Hi Kevin, We are particularly pleased with your feedback as it lines up with the targets we have set ourselves: cleanliness, characterful, space to find quiet time, helpfulness along with good value for families. Thank you.
Property Owner
Reviewed by Kevin5.0★Aug 2023
-
"We have just returned from a large family get together and can honestly say the house was just perfect for us."
Well catered for and easily accommodates varying ages. Paul, the owner was just so lovely with us all and provided us with plenty of useful info with regard to the area. He even kindly left lovely treats for the adults and children, so kind of him. All bedding and other linen was beautifully fresh and clean and genuinely nothing was too much trouble for Paul. He remained in contact throughout our stay just in case we needed anything. If you are looking for a lovely large house right near the centre of Morecambe then look no further. You’ll have a lovely welcome by Paul and stay in the great house. Thank you for everything Paul and keep up the good work. Hopefully see you soon. Mel
Hi Mel. It’s great to hear that you enjoyed your time at Balmoral. Our small team works hard to try and please our guests, your feedback makes our efforts worthwhile. It would be lovely to see you back in Morecambe. Come back soon
Property Owner
Reviewed by Melanie5.0★May 2023
-
"We had a lovely time here."
The house was great for a large get together of people at various ages. Paul was really attentive and the welcome gifts were a wonderful added bonus. Wouldn't hesitate to book again. Thanks
Hi Katharine. It’s pleasing for us to hear your positive feedback. Thank you so much. We have ideas to make improvements to Balmoral and it would be great for you to return. Kindest wishes. Paul and Mrs Zhang x
Property Owner
Reviewed by Katharine5.0★May 2023
-
"We have had a lovey stay, the house was very well equipped and the bedrooms worked well for both couples and single people in our group."
Paul was very helpful and always on hand when needed. Lovely added touches on arrival. All of the beds were comfortable and very clean. We would definitely recommend this property for a large group to stay.
Hi Sarah. It’s so motivating to hear positive feedback, it makes our efforts worthwhile. Thank you for taking good care of Balmoral. We look forward to seeing you and your lovely group back in Morecambe soon. Paul and Mrs Zhang x
Property Owner
Reviewed by Sarah5.0★Apr 2023
-
"We had an amazing weekend with the family as were celebrating my husbands 60th ..."
We had an amazing weekend with the family as were celebrating my husbands 60th birthday
The accommodation was very clean and the bedrooms were welcoming and all the beds were very comfortable
The on suites were spotless
There was enough room for everyone and a communal lounge and dining room for entertaining
There was enough parking spaces for all of our 8 cars
The host was accommodating and available to contact with any issues day or night if needed and nothing was a problem although we were happy with everything
All of the guests were impressed with their rooms
I wouldn’t hesitate to return for another gathering in the future
Hi Sue. We have worked and continue to work very hard to make our property: clean comfortable, warm and welcoming. We are so pleased to have you stay with us. With a review like yours it makes all the hard work worthwhile. You looked after our house like it was your own and we thank you for that. It would be a real pleasure to welcome you and/or your family and friends back to Balmoral. Very best wishes. Mrs Zhang and Paul
Property Owner
Reviewed by Sue5.0★Mar 2023
-
"The property is spacious, clean and mostly warm and is located close to the promenade."
However it is still under renovation and some of the work was still taking place during our stay, which was unacceptable. What was also unacceptable we’re the two large dogs that appeared on the roof terrace without warning- from an adjoining flat which we were not told about.
It feels like the house has been rented out before it’s completely finished and some of the work has obviously been done in a hurry.
Hi Jean. Thank you for your honest feedback. With regard to the dogs you saw, they are lovely friendly creatures owned by the tenants of an adjacent flat. Nevertheless, the tenant knew he should not allow them to roam free on the property. The dogs have now left and the owners will move on shortly, so there will be no cross-over between holiday guests and permanent tenants. Since your visit major improvement works are now completed hence any disruption is a thing of the past. Nevertheless, continuous improvement is one of our aims and we will continue to seek to improve the experience of our guests. We offer you a warm welcome if you or your family wish to return to enjoy the property. Mrs Zhang and Paul
Property Owner
Reviewed by Jean3.0★Dec 2022
-
"We could not have asked for accommodation any more perfect to share a family celebration."
Not only is it a spectacular building, but it is homely, comfortable, welcoming, and spacious. Our every need was catered for. We had space to come together and places to spend quiet time. The location is also ideal, it is only a short walk to the beautiful sea front for a therapeutic and refreshing breath of fresh air. Local shops and pubs are conveniently nearby.
All 20 of us could not recommend this accommodation more, we cannot wait to book again.
Thank you Tammy for your positive feedback and also for leaving the property in a clean and tidy condition.
We enjoy providing a great value offering for family and friends who wish to spend quality time together and we certainly enjoyed hosting your group.
We look forward to seeing you back at Balmoral soon.
Property Owner
Reviewed by Tammy5.0★Nov 2022
-
"We made a formal complaint about the property to the owners and to Sykes."
The listing is misleading and property is simply not fit for purpose in its current state.
The attitude of the owners and Sykes in this matter has been very disappointing with both parties pointing the finger of blame at each other. I cannot recommend either in this case
Dear Neil. We are sorry for the disruption to your stay at Balmoral caused by the breakage of the glass oven door. As you know we responded in minutes and did everything in our power to get it repaired as soon as possible.
This is the 1st time we have experienced such a calamity and in future we will be better equipped to deal with it.
With regard to the accuracy of the listing. May I reassure you that we have no intention or ability to mislead our potential guests.
Furthermore in light of your comments about the listing: Sykes have reviewed our property by revisiting Balmoral. Some of the images have been updated.
In addition, we have been very encouraged by recent guest feedback.
If you ever wish revisit the magnificent Morecambe Bay area. And enjoy the sunsets, the natural beauty and our recent upgrades, please get in touch via Sykes to see if we can give you a special welcome, in a genuine effort to rebuild our reputation with you. Take care. Mrs Zhang and Paul
Property Owner
Reviewed by Neil1.0★Oct 2022
-
"Amazing stay!"
Would recommend with a big group, lots of fun!
Hi Naja. Thank you for your feedback. It’s been a few months since we last saw you. Maybe it’s time for you to revisit us, to have another ‘Amazing Stay’ . Experience and enjoy: the sunsets, the natural beauty of the Bay Area and our recent property improvements. Best wishes and take care: Mrs Zhang and Paul x
Property Owner
Reviewed by Najla5.0★Aug 2022
-
There are no reviews featuring this term
Show all reviews