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"Was really happy with the property in terms of location and views."
Unfortunately, the property is tired, in need of TLC, and a deep clean. Outside furniture needs replacing as is mainly unusable. I loved the venue but when I took a closer look I question how clean it really is. I had my dogs with me but it was clear dogs had been there previously and not cleaned up after. I'm not going to go into loads of specific detail here but suffice to say it needs addressing. We also had issues that warranted contact with Sykes but was unable to do so at a weekend even on emergency numbers. The boiler packed up meaning that no hot water was available - no shower. This required a deep dive into Google to identify how to resolve a pressure issue. We were succesful but that's also because of having experience of dealing with boiler faults. Also, cows broke out of the adjoining field and entered the complex - luckily they were curious and took a wander off up to the main housing area not before trying to take on my vehicle. I appreciate that is Lake District Life but property fencing needs addressing.
I don't want to be a downer on this property - it really is in a great location and is just fantastic sat outside until sun down but it needs to be cleaner and some of the damage in the property needs to be catalogued. Perhaps the owners would consider leaving a hoover and other cleaning materials - I don't mind cleaning up after myself each day. This would add to taking care of the overall cleanliness of the place.
Great potential but wouldn't win a best of competition.
Reviewed by Shaun3.1★May 2025
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"Quantity of crockery & cutlery is limited if four person occupancy."
Could be tricky. Might be an idea to have mattress and pillow covers. Fan in shower room not operating and there was some damp in corridor by bedroom door. Assume was rain getting under roof tiles and running down internal wall. Needs attention.
However, I loved location and out look, and suspect in the sunshine must be amazing. Perfect for short walks in the rain with my dog and waking to just the sound of pheasants and blackbirds was spot on. Calm and peaceful despite Debi’s worst!
Thank you for your feedback. We'll ensure there's enough crockery and cutlery for four guests and add mattress and pillow covers. We're glad you loved the location and enjoyed the peaceful surroundings.Thank you for bringing these issues to our attention. We hope to welcome you back in the future!
Property Owner
Reviewed by Joy3.4★Nov 2023
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"A great place, very comfortable and well equipped."
Clean and well maintained although it did have a smell of wet dog so I assume there had been a dog with previous customers. Lovely setting and very tranquil. Will definitely be back.
Thank you for your feedback! We're glad to hear that you found the place comfortable, well-equipped, and clean. It's wonderful to know you enjoyed the tranquil setting. We look forward to welcoming you back!
Property Owner
Reviewed by Avril4.4★Oct 2023
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"A pleasant and very clean ground floor only apartment in the famous Graythwaite Cottages in Near Sawrey in Lakes."
You are very close to Beatrix Potter's house and have plenty of great scenery and walks close by. Aside from the fact that the lake district is now ever more expensive than ever before with car parking and food rocketing plus quality declining the cottage was great.
Reviewed by Norman4.4★Sep 2023
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"Directions were a bit confusing but once we found the cottage we couldn’t have been happier."
It was clean, bigger than we thought but had everything anybody would need for a stay. The views from the small patio area were spectacular and having a grassy area right next to the cottage meant our dog loved it as well. Apart from the great scenery our highlight was a few beers and some unbelievably good food at the local pub, the Tower Banks. Would go again
Reviewed by Gordon5.0★Jul 2023
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"Everything was good, Thankyou."
Reviewed by Steven5.0★May 2023
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"Thoroughly enjoyed another stay at Windermere Cottage on Esthwaite Farm."
.. our home from home and it never disappoints. A perfect retreat for relaxation and comfort. Thank you.
Reviewed by Elizabeth5.0★Apr 2023
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"Cottage needs a really deep clean throughout, central heating works but radiators a barley lukewarm and without the log fire it would be very cold inside."
Facilities are sparse, not enough in kitchen, should have as a minimum a welcome pack of at least milk / bread / scones / few logs / teabags / coffee.
I've given feedback in the past on this cottage and in 12 months nothing has changed so what's the point!!
Reviewed by Peter2.8★Nov 2022
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"Broadband awful kept dropping out & only 2 devices would connect."
Not good enough when reliant on it. Cottage could do with a deep clean, cobwebs in corners & dusty lampshades but bedding/towels clean & comfortable. Bathroom tired could do with modernisation. Final thought to remove the carpets throughout & replace with wooden floors - Much cleaner/easier with a wet dog! Overall enjoyed our stay, & would return.
Reviewed by Karen2.8★May 2022
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"The cottage was lovely however i booked this as it said there was BB and although there was an open shared BB it kept dropping out and the speed was very poor."
I would also have liked a welcome folder as this is has always been available in every other property. This normally has the info about the appliance and general info of the area i.e. local walks good food guide. the only info i could find was regarding the microwave and cooker nothing else. However with this said these are minor things and would not put me off booking again so long as the BB is fixed
Reviewed by Antoinette4.1★Mar 2022
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"Great property, very well located, had an issue with the tv internet but the maintenue guy came out straight away!"
Only issue we have is with Sykes check in and check out times, a whole 7 hours for cleaning was a full day of the holiday wasted and they advertise it as 7 days? It wasn’t very clean in places either so what do they spend the time on? Overall happy with location and facilities of the property but Sykes really need to sort the check in/out times as we expect it to be extremely clean after 7 hours of cleaning
Thank you for your feedback.
We are very sorry to hear you were disappointed with the check-in and check-out times. We appreciate that there is a seven hour window for the owners to conduct the cleaning, however, they have several properties that require cleaning in this timeframe. If you found that the property was not cleaned to a satisfactory manner they do apolgise.
The owner has confirmed that they were not made aware of any issue that you had , but would have been more than happy to send a cleaner back to the property if they had been made aware.
Thank you again for your comments
Property Owner
Reviewed by Alex3.4★Mar 2022
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"I would like to see tea/coffee, milk and at least a few bread rolls or scones on arrival, as you are not allowed into the property until 4."
30, it's a bit late to be going back out for basic amenities.
Not all pans are induction friendly so you can't use them which is not a lot of use.
A couple of logs and firelighters wouldn't go a miss
Reviewed by Peter4.1★Mar 2022
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"The place is lovely, but the timing to enter the property is late especially when the clocks have gone back."
Would have been nice to have a bottle of wine or nibbles on entering the property!! There was also no logs so had to purchase some locally, if we had known we would have brought our own. We enjoyed the holiday with our dog and went for many walks.
Reviewed by Matthew5.0★Oct 2021
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"This was our 6th visit here and this time we were here on honeymoon."
love it so much planety of roome for the dogs and very clean and warm.
the location is in a more peaceful part of the lakes which we love.
back again in April!
Reviewed by Adrian5.0★Oct 2021
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"I was unable to travel from South Hampshire because of the fuel shortage."
The owners immediately rejected my request to move to an an open date in 2022. Sykes just played a passive role. I lost my holiday and all my money. As a primary carer I cannot afford to lose my holiday and the money. No compassion, I warning to others and as I regular Sykes customer it is unlikely I will another holiday with them.
Reviewed by John5.0★Oct 2021
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"The check in and out times aren’t ideal."
It takes away 2 days essentially. Maybe an option to pay a supplement fee for a later check out or earlier check in.
Reviewed by Jennifer5.0★Oct 2021
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