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"Reading previous reviews and the notes at the cottage, I'm sure little of this will come as a surprise: Smell of sewage - this was revolting."
The cottage has an air admittance valve fitted on an external soil pipe (which is completely unnecessary - why not extend the stack and top it with a vent?) When the valve sticks, water is syphoned out of one of the sink/bath/shower traps and allows the sewers to vent into the cottage. A competent plumber could sort this quickly - why haven't previous complaints about it lead to any rememdial action? Cleanliness was generally very good but clearly some previous guests couldn't be bothered to clean their dishes - we found crockery with food residues and even crumbs still on them - clearly not a dishwasher issue. Despite previous complaints about the dishwasher we found it worked fine. Heating controls were a little basic. You could save a fortune, and earn some green credentials, but sorting out the heating controls and/or replacing the old storage heaters with a more efficient heating system. And silicone seals were in poor condition - the seal around the bath is completely useless - it needs to be redone with a bath full of water so that the seal doesnt immediately break when there is any weight in the tub. In short, the advice of a good heating engineer and half a day's work from a decent plumber could sort a lot of the problems. At this price point I would expect more notice to be taken of complaints from previous guests - we assumed the historical issues mentioned in past reviews would have been dealt with. Superb location though - a great base for walking in Langdale and good eateries nearby - as well as an excellent village shop.
Thank you for taking the time to provide feedback. We are sorry that you had a problem with the sewage smell. We can now confirm that during a break in bookings the owner has been able to have works done on the property, including changing the ventilation pipe. This has now resolved the problem.
We are glad that you did have a good holiday and enjoyed all that the area has to offer.
Lakelovers Owner Relations Team Property Owner
Reviewed by Simon3.8★Sep 2023
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"Property was ideally situated, quiet, well equipped and warm."
The downside, for us, was a pervasive smell of dogs that the air fresheners could not remove. In addition, on a couple of occasions there was a terrible smell of sewage in the en suite bedroom, which caused us to move rooms. I think the soft furnishings and carpets could really do with a deep clean.
Reviewed by Michael3.4★Sep 2023
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"A very comfortable cottage in an amazing location and we look forward to returning in the future."
We had a great time.
Comments which hopefully are useful:
Fan in the toilet was not working. We reported this to Lake Lovers but nothing was done and no feedback received.
Mirror light in ensuite will not turn off, (not reported).
There were no cupboards in the kitchen left empty so we could store food for 5 adults for the week.
Disapointed there was no washing up liquid supplied.
Thank you for your comments, we are pleased to hear that you enjoyed your stay.
We are sorry to hear of the issue that you found with the toilet fan. We will ask our Maintenance team to take a look.
We take all comments on board.
The Lakelovers Owner Relations Team. Property Owner
Reviewed by Jeremy4.7★May 2023
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"Thrang View was ideal for our family party of six adults and two dogs."
The views from the beautiful garden were fabulous. The house was very comfortable and well equipped. The parking was more than adequate for our three vehicles. The house is in a lovely position with access to walks and climbing. There is also a nearby shop selling most everything and a pub which allows dogs. We hope to visit this property again.
Thank you for your kind comments, we are pleased to hear that you and your dogs enjoyed your stay!
We hope to welcome you back again.
The Lakelovers Owner Relations Team. Property Owner
Reviewed by Judy5.0★May 2023
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"Lovely comfy cottage."
Great walks from door. Garden looking fantastic at this time of the year
Thank you for your kind comments, we are so pleased to hear that you enjoyed your stay.
We hope that you would come and stay again.
The Lakelovers Owner Relations Team. Property Owner
Reviewed by Margaret5.0★May 2023
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"Thrang View is a comfortable cottage with fabulous views."
A west facing rear garden makes it perfect for a drink at the end of the day.
Thank you for your kind comments.
We are so glad you enjoyed your stay.
We hope to welcome you back. Property Owner
Reviewed by Peter4.1★Apr 2023
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"Lovely comfortable cottage in a brilliant location for walking from your doorstep."
Everything you needed supplied to cater for your needs. Beds were very comfy.
Provided own wood for open fire which was great to have on in the evening. Warm property and heating can be boosted if required.
Thank you for your kind feedback. We are so glad to hear that you enjoyed your stay at Thrang View. We hope to welcome you back again. Property Owner
Reviewed by Sharon4.7★Jan 2023
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"Wonderful cottage in great location."
Very well appointed - had everything we needed for a fantastic week. Plenty of scenic low level walks from the front door, and the high fells are only a short drive away. And just a short walk to the nearby pub.
Reviewed by David5.0★Oct 2022
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"Television stopped working."
Lakelovers sent out maintenance man quickly and he spent an hour getting it working again. Great service
Cosy cottage in wet weather
Reviewed by Margaret5.0★Oct 2022
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"This cottage is in an ideal position and was lovely apart from the garden being not secure for our dogs."
The shed according to a previous tenant had rats and was smelly but we never used it! There was no dustpan and brush. We only found the iron in our final day. The TV needed some more notes to help its use.There were no tea cups. Only mugs and there were only a few mismatched ones. As everything else was high quality this seemed odd.No small .dining knives at all only big ones. The bath had no hand rail which we thought a hazard. Otherwise all super
Reviewed by Yvonne4.4★Jul 2022
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"Lovely property, great views, well maintained garden and ideal location with sunny aspect."
Kitchen well stocked. Heating/hot water working well. Beds/sofas all comfy. Bathrooms clean. Robust wifi and netflix on the TV!
Only niggle for us was the porch entrance space - limited with 4 walkers plus dogs, espec when raining. Note outdoor areas whilst enclosed aren’t fully dog proof so with adjacent road/sheep plus lambs at entrance cattle grid, it meant our dogs needed to be on lead and carefully watched.
Bird feeders were a pleasure to fill and watch from the comfy sofas.
Reviewed by Sue4.7★May 2022
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"A lovely comfortable cottage."
Great walks from the door. May is such a lovely time to visit Lakes and Thrang view is in such an ideal spot to return to after a days walking.
Reviewed by Margaret5.0★May 2022
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"Could be updated a little."
Hall curtains and kitchen blinds need replacing and ironing board cover. Other than that a lovely comfortable cottage.
Reviewed by Vivien4.4★Dec 2021
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"In addition, our experience of Thrang View this time was disappointing and here are a number of things that need maintenance or attention."
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1. There was a damp smell in the twin bed room which seems to come from damp in the wardrobe that backs on to the en-suite.
2. In the main bedroom there are several damp patches by the window frame.
3. Also in the main bedroom on the en-suite wall there is a damp issue where the plaster is effected and if you brush against the wall you get white dust on you.
4. The en-suite shower shelf is more rust than metal
5. There were cobwebs in the kitchen, lounge and generally everywhere.
6. The flush on the separate toilet is broken.
7. The open fire base is broken.
We are disappointed that a property that we have visited many times - as recently as Christmas 2019 - has slipped in standards.
Does anyone check on the housekeeping?
The Christmas holiday period is not a cheap week and when you spend a long time looking forward to it the last thing you expect is to come away disappointed.
We have used Lakelovers many times over the last 25 years and this experience makes us think twice about who we select for a holiday.
Dear Mr Barnard, Thank you for taking the time to leave us a review further to your stay with us at Thrangview; although your comments were disapointing to read. As you have stayed with us for the last 25 years you will be aware of the excellence we strive for and we pride ourselves on the quality of holiday cottages we represent. Had you contacted us during your stay we would have been very happy to attend and investigate and make good what we could for you during your stay. On behalf of Lakelovers who clean and manage the properrty, please accept our sincere apologies for this as on this instance it seems we have fallen short of our usual standard. I have passed your comments to our housekeeping and maintenance team who will investigate and liaise with the owner of the property to ensure that this does not happen again and things are made right. Again, thank you ever so much for taking the time to leave us feedback as it is very valuable for us to continually improve. I do hope this didn'y mar your stay with us too much and we really hope to welcome you again in the future. Kind Regards, Nicola, The Owner Relations Team at Lakelovers Property Owner
Reviewed by Chris3.1★Dec 2021
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"Very comfortable clean cottage Great for walking from the door."
Autumn trees looking beautiful. Lovely to come back to cottage after a day’s walking.
Reviewed by Margaret5.0★Oct 2021
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"Had a great week at thrang view lovely location and nice cottage but only one toilet roll in each toilet Would have rebooked for next year but with ridiculous price increases can now take family on walking holiday abroad including flights ."
Once all travel restrictions are removed and stacatioers go abroad the Lake District might return to normal
Reviewed by William4.7★Oct 2021
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"I was very disappointed to see the cost of the property had vastly increased for the same period next year."
The cottage is comfortable but does not meet enough of my expectations to warrant paying £300 a day for self catering. I was sad to see this property bring priced out of my range. If the cost had remained the same I should have booked again as we love the Langdales.
We tried to hoover one day but the stench from the hoover was horrible so we gave up.
Reviewed by Christine3.1★Aug 2021
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"Had a great holiday, the weather was fantastic."
Lots of great walks straight from the property. Very well stocked shop near by. The garden was lovely very well cared for.
Reviewed by Jane5.0★Jun 2021
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"The overall draw of the cottage at Thrang View was it's location and it was a very comfortable property and we very much enjoyed our stay."
Of all the holiday cottages we have stayed at I must say it felt like the very last penny was being dragged out of us - toilet roll left with one sheet on it in the toilet with only one spare roll for the week, empty soap dispenser in toilet, no sugar or coffee and about 5 tea bags. Don't expect all-inclusive but these are the very basics that we have always found supplied elsewhere. The TV unit was covered in dust and clearly not cleaned for some time and the porch full of cobwebs. The price of the cottage for the same week in 2022 has increased by 70% so £5 for a few basics isn't much to ask - we don't want to shop for soap and toilet rolls when we're on holiday!
Reviewed by Mike3.1★Jun 2021
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"A lovely cottage in a beautiful location."
Reviewed by Sarah4.7★May 2021
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"House really clean and welcoming."
Very comfortable.Excellent walks from the door. A beautiful setting.
Reviewed by Margaret5.0★May 2021
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"The Cottage looks better than in the pictures especially the well kept lawn in the front with table and chairs."
We were lucky to have some warm periods to enjoy sitting out and admiring the view.. Front gate is handy for getting out to the street. It has spectacular views from every room which exceeded my expectation; homely and warm. Kitchen is fully equipped for 4-6 people comfortably.. 2 bathrooms/showers are very convenient. Chapel Stile is a very good Centre to Langdale Valley - plenty of walks from your front door. All walks are easily managed along the beautiful streams with field and mountain view. Easy walks to Ellterwater ; its village and 2 pubs serving food. There is bus stop and local shop 5-10 minutes walk from the cottage. Easy drive to Ambleside, Windermere and Grasmere. Wastwater is well worth the visit too after driving through Langdale Valley and Wrynose Pass with a visit to Blea tarn.
Thrang View is so central to what we want to do and see in Lake District. The cottage is very comfortable with spectacular view all around. Handy local shop and pubs. Plenty of walks from your own front door or a local bus stop opposite the cottage.
We are looking forward to returning again.. Highly recommend Thrang View.
Reviewed by Johnedwarddouglas4.7★May 2021
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"Great location - very central but quiet, with parking close by."
Well appointed, everything we needed for a group of 4 adults, nicely furnished, & very comfortable.
A FellowsNov -0001
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