Langdale Lodge 15

This lodge was disappointing compared to others we have stayed at on the site previously.

We payed £1200 for 4 nights, whilst paying less than half that for the same exact week last year in a lodge the same size on the other side of the site. We thought with this being privately owned it would be well looked after but that was not the case. It was very tired, in need of some repairs, furnishings were broken, chipped, rails in the wardrobe not fixed in etc and there was bits of rubbish under the beds like it hasn’t been cleaned properly. Would not stay here again, was not good value for money at all, was disappointed.

Great stay, lovely lodge, easy to use and instructions given were very useful.

The Lodge and the hotel tub were great. Family of 4 with two young kids and we squeezed in when we were there. Able to cook and have family meals as well as play board games. Lucky with the weather so could use the outside facilities which were great. The shared pool isn't brilliant for young kids, but it is a good resource otherwise. Short trips in the car kept us busy with loads to do and then home to relax in the lodge, nice time of year for it as the surroundings were nice and quiet.

Tired and run down in need of TLC, black mould in two bedrooms on ceiling, large crack in 1 bedroom ceiling with large water mark, mattress's thin and lumpy, main mattress stained (no mattress protector) Entrance hallway flooring worn in places, black mould on rubber seal on fridge door, hole in casing and rusty hinge between fridge and freezer

The lodge was fine but felt it could have been cleaner.

Cobwebs on bathroom window and quite a bit of dust in several areas around the place.

The lodge was clean, spacious and had everything we needed.

We did have no internet connection for the last couple of days of our stay though which was a bit frustrating but overall we were happy with our accommodation.

Ideal situation for bowness on Windermere so in a good place for walking.

Everything g you need and the owner gets back to you if you have a problem. Great place definitely go back again and would recommend anyone to book.

Great place, lovely set up, comfy beds, all pots and pans needed, guess the only issue is that no passes for pool included but aware this is as it is a private place not a Parkdean, however that would be the icing on the cake and make it perfect.

Everything else was amazing

Excellent lodge great space 3 spacious bedrooms, spacious open plan lounge and dining area that is suitable for 6 people.

Excellent communication regarding the key collection and directions to the lodge. Absolutely lovely touch of a Christmas tree and a few decorations really made the weekend. Only downside is the decking is absolutely lethal especially around the hot tub area, which could also do with a clean round, and both security lights maintained so they work, as the park is very poorly light also. There is very poor/inadequate lighting inside the lodge ensuite and all the bedrooms. Apart from that a fantastic stay in a warm comfortable lodge we will definitely return.

Lovely place to stay.

The lodge has everything you need for a great stay. There as some parts of the lodge looking a little tired, but still a nice lodge.

We had a wonderful stay.

The property is in an ideal location and has a true lodge vibe, with a wooden ceiling in the living room. The couch was really comfy. The kitchen and dining area is a little cosy, but the table is of a high quality and when you’re on holiday, you don’t always eat in anyway. The lounge is spacious and the bedrooms were comfortable. The weather was very windy due to the storm, but we felt nice and warm in the lodge and used the great facilities on site and in nearby Windermere. I had a query and needed to contact the owner, who responded quickly. All in all, I would really recommend this property.

A well equipped property, a little tired in places and could do with windows cleaned internally and externally.

We did have a problem with a leaking cistern in the family bathroom, this was dealt with very swiftly when we contacted the owner. Over all a very nice property had a great stay.

Haven’t enough space!

Had a wonderful stay at this lodge thank you so much for having us.

Easy to book online and access to the lodge was smooth, clear instructions given once the lodge was booked. Very homely lodge. Plenty of space for all four of us. Bathrooms where spotless kitchen was clean and tidy. The kitchen had every utensil you would need. Hot tub was cleaned daily by staff on site. Beds were very comfortable had a very nice sleep. Very peaceful lodge. Would definetly book again.

Although the park is fantastic I would definitely come back again.

...only not to this specific lodge!! Cobwebs draping from ceilings, chocolate & crisp wrappers under the bed. The windows were smeared with finger/hand prints & corners full of cobwebs & dust & none of the bathroom windows closed as wood has swollen.The mattress was comfy but pillows were so flat we needed 4 each so had to take from other beds. Lodge accommodates 6 & there were only 2 of us so that was OK. The whole lodge is need of updating as quite shabby & furniture very dated The decking & area surrounding hot tub are in need of up grading as very dated with all paint flaking off

Overall a good stay but good be made excellent with some small improvements.

No tv reception throughout the whole stay and with 2 children it was particularly difficult in an evening especially as we hadn’t been made aware so we could have brought games etc. contacted the owner but they were able to resolve the issue. The fire alarm also kept going off (dispite no fire or smoke!) so not sure if this is a fault with the alarm or batteries. Informed maintenance man when he came at check out time. A pair of scissors in the kitchen would be useful please. A small guide book in the lodge would be a nice touch with leaflets of the area and reminders about recycling and check in/out.

Lovely property Fantastic location Had a lovely family break would definitely book and come again Windermere was a beautiful place to visit

Highly recommend this lodge beautiful area

Had an excellent stay everything was as stated.

Easy location to get out and about

We all had a wonderful stay a great value family Christmas X the tree and decorations were a lovely touch thank you.

Overall it was good only a few negatives.

The radiators need bleeding because the 2 back bedrooms rads wouldn't get hot at the top. The fridge/ freezer was not on so then had to wait for it to be usable. Only 1 cupboard in the very small kitchen and that was in the boiler cupboard. Not good if it was 6 adults in.

Everything was clean and had everything you need for a nice stay.

The only gripe I had was there was a couple of jets in the hot tub that didn't work. And although the cabin had a sat dish there was no satellite TV. And the TV had a wrong remote control until I found the original under the couch.

The front door was a little stiff and hard to locked.

It will be useful if the cottage number is lighted up so that it’s easy to find the cottage for the first time especially in the evening.

Langdale lodge 15 was nice and cosy property in a good location which we absolutely loved.

However, we were sincerely disappointed about listing information accuracy. Facility listing on sykescottages website included Hot tub which was why we booked and paid an extra penny for this particular lodge. Disappointingly, it was not available for guests use. We were utterly misled and mis-sold which was tremendously upsetting experience.

The lodge was lovely and comfortable.

We moved the sofa so everyone could see the TV and were amazed at the rubbish behind it, as the cleaners had just left. We would be happy to book again

We had a lovely time and the lodge was perfect thankyou

Second time staying here, property hasn’t changed since we last stayed 4 year ago so slightly outdated and could do with being decorated.

Otherwise fantastic stay.

Lovely property and a great space perfect for a nice weekend away.

The hot tub didn’t fully work some jets didn’t work, there was a cover in the hot tub missing resulting in a cut foot.

The lodge and decking are tired and could do with updating especially for the price charged. Your website states £15 for the pass when it is £38.

The lodge was very “tired” and not cleaned to a good standard(photos are available).

There were: Dusty skirting boards Mould in the shower Kitchen surfaces dining table and mats all required cleaning before we could use Cupboard which housed an arier and ironing board was messy and smelt fusty Ironing board cover was stained and not fit for purpose There was refurbishment taking place in the lodge next door and thus our view from the lounge was of a skip!! There was refurbishment also taking place three lodges away and at times during the day this was quite noisy The tv did not work on the main channels and despite several phone calls to the owner it took four days to restore which was an annoying thing to have to sort on your holiday One of the main reasons for booking this lodge was the hot tub but my husband and I did not use it and my daughter, son in law and two children only used it once as the ground around it was overgrown (in some places there were nettles) which made it difficult to get into and put the “senior” members of the group off even attempting to use it. Overall we were very disappointed with the quality of the lodge and would not stay again sndceoukd nit stay again

This lodge was fantastic, clean and well looked after and in a good location in the park.

It was a shame that there was building work going on in the lodge next door which was noisy and meant we couldn't be in the lodge during the day.

Paid a premium price for getting a lodge with a hottub in windermere for my dad's 70th birthday celebrations.

Hot tub did not work all weekend and the maintenance team were rude and arrogant towards us. The lodge owner and sykes cottages took our money nearly £1400 for 3 nights... but when it come to getting a refund or compensation they are not interested.

The lodge was very clean and comfortable and spacious, the kitchen had lots of utensils, the hot tub was lovely to relax in after a busy day.

The resort was easy accessible and great location. I would definitely stay again and highly recommend.

Only issue was the sound on the TV didn’t work - suspect fault and previous hadn’t notified.

Because we booked private and this is a park Dean holiday place the code for the barrier to get in and out was changed after a couple of days and we were not informed but this is a well placed base to explore the main road to get out gets very busy but that’s the Lake District

The lodge was lovely and cosy!

The location of the holiday park was perfect for days out! Hot tub was brilliant and having the lake a short walk from the lodge was a beautiful place to watch the sunset. The kitchen had lots of utensils and saucepans to use which was a massive bonus. We all had a wonderful time and would probably go back if we were back up that way.

There is no internet provided at 15 Langdale Lodge.

The White Cross Bay wi-fi cannot be picked up from this location. This is a negative.

We visit the lakes every year and it is one of the nicest lodges we have stayed in.

Was so spacious and very homely.

The cabin was excellent, took abit of use getting the jacuzzi to work but figured it out.

Would highly recommend staying here, it was comfortable and had everything u need. Only thing i would recommend changing is the times on the pool does not open till 10.15 and closes at 7.15. It's a long wait for people who get u early think pool should be open to everyone at 8am.

Lodge was lovely, a short walk to the lake.

Unfortunately I spent a lot of time stressing as myself and Hotels.com could not get hold of the landlord to give us our pin code for the key safe (they were meant to email me this before I arrived) This resulted in me having to go to reception every day and asking to keep the spare key they have.

Great Lodge to explore The Lakes.

We especially enjoyed relaxing in the hot tub at the end of a busy day. Thank you for a great holiday

Everything was great perfect location good food in restaurant close to the lake.

Just a water in hot tube not perfectly clean everything else 5*

We had a good stay, it was a bonus to have so many sky channels.

Unfortunately the only thing that let it down was the hot tub. It was just a hot bath the lights didn’t work and the jets weren’t powerful at all, shame as we then decided it wasn’t worth using the hot tub, we did try to ring maintenance for the hot tub plenty of times but never got through to the number. We specifically wanted a lodge with a hot tub and paid more money for the luxury. Unfortunately it wasn’t a luxury at all.

It was a very nice cottage with all the amenities, but I suppose the equipment at the cottage can be upgraded.

incredibly enjoyable!

my group and I had a great time!

Had a lovely weekend lodge was very nice clean warm and comfortable

The service from Sykes was exceptional.

We contacted them with an issue before the visit. They replied very quickly and resolved the issue. The accommodation its self is in need of a paint touch up. The sky TV was also a little intermittent. However this was to be expected. The children and adults loved the hot tub.

The only downside (which i suppose was unavoidable) was the swimming pool pump was broken and there was no heat to the swimming pool at the clubhouse.

3 people from my party who attended at their alloted time, said they tried to swim but it was just too cold. We had by this time paid our £15 to use the facilities so felt like this was lost money.

The whole lodge is very worn and tired, needs work done on it to justify the spend on hiring this lodge.

The lodge had not been cleaned very well and wallpaper was dirty, dust in lots of places and lampshades were thick with dust. There was also a very unpleasant smell so we called the owner to mention some of these things including broken rail in wardrobe, we were unhappy with. Its fair to say his comment was that it had been a long season and that he would sack the cleaners. He would talk to the park, too which we had a visit from maintenance within the hour and they looked at all the drains and noticed a hose under the waste for shower had been disconnected. He connected it up, but still the smell lingered.The next time the shower was used the tray filled up with water and didn't run away which is why i believe the hose had been disconnected in the first place,we called the owner. Again, he called maintenance and they turned up again and said they would do some checks of all the pipes at the time they also confirmed that the cleaners were not people they used for this lodge so there was nothing they could do in respect of our concerns of the cleanliness especially as we had a 4 month old with us. When we got back in the evening the shower water did run away but the smell was still there and quite overpowering some days. The mattress in the on suite double room was also very dented on one side as if it had a hole, so some very uncomfortable sleeping. Overall very disappointed with the stay in this lodge and very expensive for the state it was in and owner not particularly bothered about our concerns.A lot of wasted time waiting round to sort the drains In my opinion someone should have come along to at least give it all a steam clean after our complaint....

Comfortable beds, extremely clean lodge throughout and so close to amenities.

Excellent location and really enjoyed my stay, will definitely return.

Very good park, well organised.

Ideal for our two boys. Pool, hot tub, activities for both boys every day. Staff very helpful and pleasant. Restaurant served good food very much better than on some parks we have stayed at. The Lodge was very clear, warm and comfortable. The location of Whitecross Bay was ideal for enjoying this great part of the Lake District.

There were some issues which I felt were miss sold I was told we would have passes for the leisure centre included I was slightly pushed to go for insurance when it wasn’t needed but I have booked through Sykes before and I told all my friends and as a result they have booked group trips and family trips through you but I mainly use the site for reliability even though some other sites offer better prices and perks like £100 off next booking and such Would be nice if such a scheme could be offered to returning customers

My mum loved it (birthday treat).

Well located accommodation, Lovely and warm. We would definitely stay again.

I would like to thank Sykes for everything they made to make this short holiday in Langdale 15 of White Cross Bay in Lakes District one of my best holidays ever.

Since I reserved the place through live chat in your official site on line, I've known you were so professional. Everything went so smooth. The lodge itself was so amazing, the way it was furnished and equipped with everything a family of 6 people would require. It exceeded our expectations. My family and I owe you a BIG THANK You! We will definitely deal with you again and will recommend you to my friends. Please pass my thanks and greetings to the owner of the house. Regards, Anis

Great place from where to explore the area.

Staff on site very helpful. "Leisure" facilities a little bit of a let down.. the pool only accessible for pre booked limited time slots and only after 10 AM.