Woodland Lodge

9 Customer Reviews

• "The setting of the property is perfect for peace and quit break."

  It was comfortable and cosy. The slight downsides were, No where to hang clothes etc No visitor information, places to see/go. No storage for outdoor seat cushions, as once wet take days to dry. No door mat or mop to wipe floors for muddy paw prints etc. Bathroom floor was dirty in parts, also toothbrush holder was dirty. No dishwasher as advertised by Sykes. Overall we enjoyed our stay, but as above we feel there is room for improvement.

  Hi Michael. We take feedback quite seriously and are constantly pushing to make the lodge as perfect as possible. Your points however don't really leave us much scope for improvement. 1. There is a door mat, not sure how you missed it.. 2. The bathroom floor was and is always spotless, you are potentially referring to a small, thin patch of spilled grout from when the flooring was installed. It's less noticeable than the doormats however. 3. The "Toothbrush holder" is a tea light holder, the "dirt" was probably wax. We did find it strange you filled a candle holder with soap...? 4. There is no mention of a dishwasher anywhere on the advert. 5. The cushions are waterproof, they live outside and dry fast in the sun. We have however, now bought some hangers and furnishings to hang clothes on. Your review has lowered our overall rating and while we appreciate constructive feedback, we don't appreciate people damaging our small business with false information. Please consider revising your review; perhaps include some positives? Property Owner

  Reviewed by Michael4.1★Jul 2024

• "The house was stunning and situated down a country lane with beautiful peaceful views all round."

  The owner was helpful when messaged. It took 5 hours and a lot of attention to get the spa going but once it had reached temperature it maintained it very well. It is very private. A hook on the back of the bathroom door would be nice to put your towels and also a little shed to store the cushions from the outdoor sofas. It was very very peaceful, relaxing and private and we would definitely like to return. It was very dog friendly and there was a good sized portion of the garden that was securely fenced for the dogs and so you could relax completely knowing they were safe. Negatives which didn't really impact our stay are The kitchen tap does not turn into position and may get broken trying to do this at some point. The underfloor heating covers a massive area and only works on certain floor tiles.

  Reviewed by Debbie4.7★Jul 2024

• "Excellent location, lovely enclosed garden for dog, with access to a bigger area for zoomies!"

  Quiet peaceful setting. Well equipped kitchen, plenty of utensils and cutlery. Comfortable sitting area, good supply of books and games. Bedroom spacious, lots of electrical points throughout. Access to shower the step into bath is high without a handrail which could be difficult if balance not good. Also instructions on how to work shower would have been good, easy once you knew, but owner answered call immediately and came over. Some cosmetic work needed to rooms, but I understand the owners haven't been there long and have been concentrating on outside, so I'm sure it won't be long until it's finished. It really is a beautiful place to stay, with easy access to surrounding places and I would be happy to visit again

  Reviewed by Pauline4.7★Jun 2024

• "The holiday cottage was amazing very private but when we arrived the outdoor ..."

  The holiday cottage was amazing very private but when we arrived the outdoor seating was very dirty so I had to clean it all down before we could sit on it unfortunately we didn't get to use the hot tub as it was woodfire and not enough wood left maybe that should be fired up for our arrival and really we shouldn't have to buy our own wood it's a facility the owners provide so disappointed we couldn't use the hot tub also the grass to rear garden seriously needs cutting it's very long and also looks scruffy but apart from these things the holiday was lovely but when u on holiday from busy jobs we need to relax and messing on with a wood fired hot tub is not my idea that was stressful but on a whole a beautiful property also guys you need new double doors to the garden they have wood rot thank-you for letting us stay tho with good maintenance that house will be amazing x

  Hi Yvonne, "The holiday cottage was amazing" isn't reflected in your 3.4 star negative review! The outdoor seating is situated in the middle of a woodland surrounded by wildlife: it gets dirty. My cleaner however always cleans and photographs it before each new arrival. The decking, seating area and lodge were spotless before your check-in time. Sadly I cannot control the toiletry schedule of the plethora of wildlife we have in the woodland and what they might have done before you arrived! The 8 person, wood-fired hot tub is a luxury facility we provide, for free! (and yet you gave us 2 stars for facilities?). It says in the description that it's wood-fired and yet you seem affronted to have got exactly what you booked? How exactly could I fire it up for your arrival when I dont know exactly when you'll arrive? It does say in the welcome pack that if you're struggling with it to contact me and ill come help. You didn't. The idea of providing unlimited free wood to guests is absurd; no holiday let does this. You are suggesting I should have larger outgoings and make less money because I spent considerably more providing you luxury facilities? You have literally lowered your review, because you didn't want to spend £10-20 on wood to throw in the £9000 luxury hot tub I provided. I feel this is a little unfair; I never expected I'd get negative reviews for spending more money on luxury facilities! I do sell 20kg bags of hardwood logs at cost and deliver them to your door. I make zero profit on selling wood. I also sell bags of coal for the large BBQ at the same price I buy them at. The BBQ is also a facility I provide so by your logic, I should provide unlimited free coal as well? The door does need replacing, it is on our list! However the door is still perfectly functional, and there's only minor aesthetic damage. Leaving us 2 stars for facilities and maintenance when the lodge is religiously maintained is a little rude. The place is otherwise pristine. Leaving us a negative review of 3.4 stars and damaging our small business is incredibly harsh. We really do work hard to make the place perfect: The place is a paradise; most of our guests comment on it like "stepping in to Narnia". If you actually did have an amazing stay, we only ask you remove or change your review to reflect that instead. Property Owner

  Reviewed by Yvonne3.4★Jun 2024

• "My partner and I went with our two dogs."

  It was an ideal location for us. The property was lovely, clean and well thought out. We didn’t use the hot tub but walked the dogs in the woodland area then came back to a lovely log fire on some evenings. I would definitely go again and recommend to anyone who wants a nice peaceful break.

  Reviewed by Julie5.0★Mar 2024

• "The cottage location is just perfect!"

  The surroundings are beautiful and very peaceful, we did not see anyone about in the 4 days we were there, which was just as we hoped. We took our 2 dogs, who really enjoyed the woods and garden. The enclosed part of the garden was ideal and very secure. The cottage was very clean inside and modern. The bed and pillows were comfy and the teenager reported back that the sofa bed was lovely to sleep on to! We did have a couple of little negatives, but these did not stop us enjoying our stay. Such as only one saucepan (and a little milk pan), plus there were very few items in the cupboards, including no jug or bowl, which made it difficult to cook. The cooker, however, is a new range and was great to use. The only other little negative was how cold the bedroom was. The heat just did not travel upstairs, even with the door open all evening, and so we were cold in bed. The lounge though, was lovely and toasty with the log fire burning and this made the cottage feel very cosy and homely. The hot tub was nice, especially of an evening looking at the stars and listening to the local owl hooting. We would definitely recommend this cottage, in fact we have to family already, and we would like to visit again in the future. Thank you for a wonderful NY stay

  Thanks for your feedback Karlee! We're glad you had a great stay! We have purchased a thick, sherpa blanket for the bedroom now and are looking in to alternative heating solutions for upstairs. We have also purchased loads of new items for the kitchen including jugs, bowls and more pots and pans! Your feedback was very helpful as we're always looking to improve our guests stay. Property Owner

  Reviewed by Karlee4.4★Dec 2023

• "We absolutely loved our stay at Woodland Cottage and will definitely be back next year!"

  It’s a lovely set up and location. The dog loved having the woods to explore and my partner and I thoroughly enjoyed the hot tub!

  We're so glad Drake had a nice time! He is welcome back whenever he likes and can have his pick of sticks from the woodland. And happy you both enjoyed it too, I guess... ;-) Property Owner

  Reviewed by Laura5.0★Nov 2023

• "The Lodge was beautiful and clean."

  The owners Rob and Lucy have thought about everything you may need for lovely comfortable stay and are always on hand if you need anything. The snack gift basket was a nice surprise and the children thought the decorations for Halloween and the pumpkins for them to carve were brilliant. If you love stars you will want to stay here as the skies on a clear night are brilliant especially when you can relax in the hot tub to look at them. We stopped 4 cosy nights and loved everyone of them. We will definitely be booking again.

  Thank you for your kind words! We really set out to make it perfect so we're really happy when people enjoy it. You were great guests and welcome back any time! Property Owner

  Reviewed by Cassandra5.0★Oct 2023

• "Honestly this was better than we expected!"

  Perfect honeymoon getaway for us and perfect for anyone looking for tranquility and peace! The hosts (Rob & Lucy) were amazing and were always on hand to help if we needed. Genuinely they asked me for feedback to make the place better and we couldn’t even think of any! This is going to be our home away from home once a year now!! Thanks Rob & Lucy see you guys next year if not sooner!!

  Thanks so much for your feedback Steven, we're really glad you enjoyed your stay! You were the perfect guests and you're welcome back any time. Property Owner

  Reviewed by Steven5.0★Oct 2023

• There are no reviews featuring this term Show all reviews