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"Need a bit of TLC especially in the bedroom at back door."
carpets need attention
hole in wood in back door bedroom window in bathroom.
not the cleanest. lots of cobwebs, found about 3 pairs of underwear from previous guests in different rooms. my bed sheet was all stained.
Hi Gillian,
Thank you for taking the time to share your feedback. I’m really sorry to hear about the issues you experienced during your stay. We completely understand how disappointing that must have been.
I do wish we’d known about these concerns while you were with us, as we spoke a few times over the phone and on WhatsApp and would have been happy to sort things out right away. Your comments have been passed on to our team, and the hole in the window of Jura's bathroom has already been repaired by our handyperson.
We truly appreciate your honesty as it helps us improve and make sure future guests have a better experience. I hope you still managed to enjoy your time overall, and we’d love the chance to welcome you back under better circumstances.
Warm regards,
Sly
Dream Holiday Homes
Property Owner
Reviewed by Gillian2.0★Oct 2025
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"Generally we enjoyed our stay, was very clean and met our needs."
Unfortunately the fire doors were not operating as they should and banged shut very loudly throughout the stay. With the stud walls throughout it made for a noisy time. The broken off locks were also unsightly. Sadly some of the bed mattresses were not a high standard. In the master bedroom I personally slept very badly, hard as a rock!
The hot tub was wonderful as was plenty of carparking. No baking sheets that fitted in the small side oven?
Downstairs space not really enough for the amount of guests. Better to lose a bedroom and create more sitting space. We come to Scotland every year for a similar price for a large family.
6/10. Change the doors, new mattresses, lose a bedroom. Would be a 9/10.
Hi Phillipa,
Thanks for taking time to leave your review.
I'm glad that you enjoyed your stay at Newton Hall and it met your needs.
Great to hear you loved the hot tub and that you found we had plenty of parking.
The fire doors can be loud - but are designed to close forcefully, to ensure a proper fire-break. If the closers are adjusted to close too softly, then the door does not close fully, presenting a fire risk - something that we take very seriously. Fire doors should always be fully closed if guests are out, or asleep, however we provide doorstops for use when guests are in residence during waking hours and if used, there would have solved your concern.
I can understand the confusion but our locks are not 'broken off' - we removed individual internal door locks when guests continued to lock themselves out of their rooms.
All our mattresses are memory foam medium-to-firm mattresses...and we consistently get excellent feedback from our guests on these. I'm sorry you didn't sleep well - unfortunately what didn't work for you does work excellently for our other guests. It is unfortunate that you have scored our whole property harshly for comfort, based on your poor night's sleep.
Thanks for highlighting that our baking trays fit the two main ovens but not the side oven, I'll ensure we re-stock these.
I'm unsure how you found downstairs lacking space, we have seating for 18, spread over two separate areas.
I reached out to you after you left your review, to discuss your feedback but sadly you declined to engage with me.
It is disheartening to see such harsh scores for comfort and facilities when you have already said you enjoyed your stay....and the place met your needs. As a small family business our feedback is what we live or die by.
We work hard to provide all our guests with an amazing experience and life-long memories....I'm very sorry that it seems we weren't able to achieve that for your group.
I hope you have better luck next year, all the best, Jimmy.
Property Owner
Mrs Phillipa IsaacOct 2025
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"Our group had a lovely stay at Newton Hall."
It's a fascinating historic building in a wonderful setting. We were extremely impressed with the service we received, answering calls even in the evening, and sending someone around the next day to help us. One of our party left something behind and it was found and posted to her the next day. Thank you for your care.
Ms Joan NadeauSep 2025
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"This house is spacious and in a beautiful location in a pretty small town."
It could be fabulous - but parts are tired and need upgrading, the kitchen is badly designed and not really adequate for large parties (we were 11 but they take up to 18), and there were issues with non-functioning bulbs in several rooms. And there was only one set of keys! This might have been just about okay at a pinch if the back door could close - but the only way to close it was to lock it. Horribly inconvenient, and ridiculous for large parties. That said, the people who managed the property were pleasant, although we never did get extra keys.....
Hi Isabel,
Thank you for taking the time to share your thoughts on your recent stay. We’re genuinely pleased to hear you enjoyed the spaciousness of the house, its beautiful setting, and the charm of the town. Your kind words about our team are also greatly appreciated, as we always aim to make our guests feel welcome and well cared for.
We’re sorry to learn that certain aspects of the property did not meet your expectations. While we haven’t previously received concerns regarding the kitchen layout or the back door, we do take all feedback seriously and will certainly review these points to see where improvements can be made.
With regards to the keys, we understand that having only one set may have been inconvenient. Our policy of providing a single set per booking is in place as a security measure, as additional sets in circulation can increase the risk of loss or compromise. That said, we always aim to make our arrangements as practical as possible for our guests, and your comments will be taken into consideration when reviewing our current approach.
Sly
Dream Holiday Homes
Property Owner
Mr Isabel MooreAug 2025
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"Lovely spacious property that is located very close to town."
Hi Trevor,
Thank you so much for your kind words! We're really glad to hear you enjoyed the property and found the location convenient for getting into town. It means a lot to know you had a lovely stay. We'd love to welcome you back anytime!
Warm regards,
Sly
Dream Holiday Homes
Property Owner
Mr Trevor ElliottJun 2025
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"Newton Hall was the perfect base for our family get together."
Beautifully clean, very comfortable and incredibly well equipped, especially the kitchen (lots of large pots & pans, cutlery, crockery and sharp knives). Plenty of room to spread out, as well as space for us all to be together when we wanted, especially round the huge dining table. The bedrooms are beautiful and each with it's own quirkiness. Very comfortable beds. No one felt short-changed with their room. Our group ranged from age 2 to 83, some with mobility issues (but able to go up the short flight of stairs to the living areas), and this couldn't have been any better for us. The owner was attentive but not intrusive and responded quickly to any queries during our stay. Thank you for providing this gem of a holiday home in this beautiful part of the country.
Thank you so much for your lovely and thoughtful feedback. It truly means the world to us to hear that Newton Hall worked so well for your family gathering — especially knowing you had such a wide range of ages and needs. We’re delighted that the space, comfort, and kitchen setup helped make your stay easy and enjoyable, and that everyone found a bedroom they loved!
It was a real pleasure having you as our guests, and we’re so glad we could play a small part in your special family time. Thank you again for choosing Newton Hall, and for taking the time to share your experience. We’d love to welcome you back any time! Sly
Property Owner
Debbie JackmanApr 2025
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"Excellent, thank you for allowing us to hire your lovely home."
We hired for my wife's 40th birthday celebrations and it was just what we were looking for
You're very welcome! We're delighted to hear that Newton Hall was just what you were looking for to celebrate your wife's 40th. Thank you for choosing to stay with us and we'd love to have you back again in the future!
Property Owner
Mr Barry PeatMar 2025
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"Absolute stunning views, property was fabulous, spacious and clean."
Ticked every box for us ( party of 15 ) would highly recommend, nice touch from host who left us a welcome gift. Newton Hall we will be back.
Mrs Rachel WalshFeb 2025
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"Beautiful property."
Equipped with everything you need for a relaxing stay. Would highly recommend this for a family or friends get away.
Thank you so much for your lovely feedback! We're delighted to hear that you had a relaxing stay and found everything you needed. It means a lot to us that you'd recommend the property, and we'd love to welcome you back for another getaway in the future!
Property Owner
Ms K FairleyFeb 2025
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"Very well suited to a mix of generations in a family."
Warm in the rooms. Very clean and tidy. Nice to have darts and table football too. Coop is very close and convenient for last minute items. Very good email communication from Company. Lovely views.Good parking at back and in carpark nearby. Loch-facing bedrooms get noise from road,light-sleepers be aware. Main door didn’t stay closed-keys were needed so small point if anyone went out. Shame 4pm check in 10am check out,as we felt it rushed things a bit,but this may be standard times everywhere? All in all a very enjoyable stay.
Hi Steve,
Thank you for your lovely review! We're so pleased to hear that your stay suited the whole family and that you found the property warm, clean, and well-equipped. It’s great to know you enjoyed the games and found the location convenient.
We appreciate your feedback regarding the loch-facing bedrooms and we’ll be sure to mention this more clearly in the arrival information that we are sending. We’ll also have our team check the main door to ensure its closing properly—thank you for bringing this to our attention.
Regarding check-in and check-out times, we understand it can sometimes feel a bit rushed. We set these times to allow our Cleaning Team enough time to prepare the property for the upcoming guests, but we’ll certainly take your feedback on board and review where we can be more flexible.
Most importantly, we’re delighted you had an enjoyable stay, and we’d love to welcome you back in the future!
Sly
Unique Retreats
Property Owner
Dr Steve AllanFeb 2025
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"Had a great stay at Newton Hall with family and friends."
Lovely rooms with great views. A home from home and the hot tub was great. We enjoyed the walks around Inveraray every day too. Also loved reading the history of this lovely house. We will be back
Thank you so much for your lovely feedback! We’re thrilled to hear you had such a great stay at Newton Hall with your family and friends. It’s wonderful to know you enjoyed the cozy, home-like feel, the stunning views, and of course, the hot tub!
Property Owner
Ms Alexandra ClarkNov 2024
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"This was a family break ages from 3-79, property has large comfortable en-suite bedrooms & well fitted kitchen, within short walking distance are supermarket, pubs, restaurants, & visit to Inveraray jail is a must do."
Hi Gavin, Thank you so much for your lovely review! We're delighted to hear that the property accommodated your family so well across all ages, and that you found everything you needed within walking distance. It’s great that you enjoyed the visit to Inveraray Jail too! We hope to welcome you and your family back again soon. Warm regards, Shiela
Property Owner
Mr Gavin BertieOct 2024
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