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"Bathroom needed a clean and mattresses needs replacing."
My son slept on a sunken mattresses then had to swapped over with the spare mattress. However it was a relaxing stay although we couldn’t use our hot tub the last 2 days as there was a technical problem hoping to get some money back as agreed with Hannah. Non the less the views are amazing if you enjoy the countryside.
Reviewed by Aysha2.8★Aug 2024
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"The cabin was spotless and warm on arrival and very well equipped."
The beds were super-comfortable with crisp linen. Sounds silly, but the towels were big (so often they’re barely bigger than a facecloth!). The hot tub was glorious with amazing views. Check in and out was easy. So much to do locally in stunning surroundings.
Thanks for taking your time to give us this wonderful feedback.
Property Owner
Reviewed by Tessa5.0★Feb 2024
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"Lodge ticked all the boxes, Clean comfortable and a great position and good hot tub."
Thanks for your great feedback, we're glad you liked the position of the hot tub. See you again soon in the future.
Property Owner
Reviewed by David5.0★Nov 2023
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"Absolutely love coming here , its our second time this year."
The cabins are clean, comfortable and the site is really well maintained. The setting is amazing with lovely views.
Thanks Michael for your lovely feedback. We'll see you again soon.
Property Owner
Reviewed by Michael4.1★Oct 2023
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"A much needed bit of peace and tranquility lovely clean facilities in a serene ..."
A much needed bit of peace and tranquility lovely clean facilities in a serene and peaceful setting would highly recommend
Thanks for your wonderful feedback.
Property Owner
Reviewed by Neil5.0★Jun 2023
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"The property is aware"
Would appreciate an appropriate response to the review. Thanks
Property Owner
Reviewed by Tina1.3★Jun 2023
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"Slide door a bit dodgy."
One plinth in kitchen falls off .
Otherwise absolutely great !!
Thanks for letting us know about these details, they have been sorted now. Happy you had a great time.
Property Owner
Reviewed by David4.7★Jun 2023
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"A lovely setting to stay in a place when weather is good."
The property was basic and adequate. Surprised not to have hand soap in bathrooms as this I would class as a basic necessity.
I booked this place last minute and through "Holidu'. I had paid full amount before realising it was affiliated to Sykes. I had £20 discount with Sykes which I would obviously have used had I known it was a Sykes property.
Thanks for your feedback. I suggest you speaking to Sykes about your discount. Thanks
Property Owner
Reviewed by Christine3.8★May 2023
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"We have really enjoyed our 2 night stay here."
Everything was great, beds were comfy and the lodge was clean. The view is beautiful from the terrace. It was about an hour drive to the beach, but the views on the way there were absolutely gorgeous. The lodge is located 6 minutes drive from the town. Would definitely come back here.
Thank you for your feedback, it really is lovely to hear that you would return to us. We hope to see you back at Mountain View soon.
Property Owner
Reviewed by Aleksandra5.0★May 2023
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"Welcoming, spacious, clean & accommodating."
We had a very comfortable & enjoyable stay here. The hot tub was relaxing too with wonderful views. Thoroughly recommend!
Thanks for your wonderful recommendation. We hope to see you in the near future.
Property Owner
Reviewed by Karen5.0★Apr 2023
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"Lovely lodge clean, tidy and beautiful views
Easy check in."
For us, the only down side was to not being able to check in until 5pm, from 2pm would have been perfect
Check out a little early too. Felt a bit rushed - however it did give us time to stop for more exploring on way home :-)
We will definitely be back though as everything else great - hot tub included !
Thanks for your feedback regarding check in time, we will certainly amend this. Hopefully see you again soon.
Property Owner
Reviewed by Alison3.8★Mar 2023
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"The overall stay was very good."
The log cabin was beautiful and the views were amazing.
However we have stayed at many log cabins like this with the customer service being amazing but here is not the case at all !!
You have to arrive after 5pm and it’s very dark and really hard to find with not much lighting and when we found it we picked up the keys what seemed like from a small cupboard ? We never saw or met anyone the whole week we were there which I think is really bad , we saw no one and spoke to no one it really was very unsettling!
Also the hot tub was never cleaned , they said in the paper work they have tablets to keep it clean but we used it everyday and there was foam and dirt in it every time we used it and the remote control for the telly was broken and so difficult to use
Overall the log cabin was very clean and nice but they really need to think about their customer service
Thanks
We’re glad you enjoyed the lodge and the view. Truly sorry about the customer service. Since Covid-19 we had to change things around and obviously it suited during the pandemic. We had so many comments saying it was easy and convenient but obviously people like different things. We will certainly take your advice on board. We hope to see you in the future. In regards to the hot tub, it was checked whilst you were staying with us. Thank you.
Property Owner
Reviewed by Kellie2.8★Dec 2022
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"Great accomadation,great views ,we had 3 bed for six sisters ,all very nice ,but ..."
Great accomadation,great views ,we had 3 bed for six sisters ,all very nice ,but I did report brocken door lock which ment we either got locked in or locked out ,lucky we had another door to use , as no one made no attempt to fix lock ,as we were 6 women toilet rolls and bin bags needed to be more
Thanks for your feedback. We will take this on board.
Property Owner
Reviewed by Kathleen4.4★Nov 2022
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"Lovely break, beautiful location for peace and tranquillity."
Nice and clean accommodation. Sufficient distance and consideration given in design to obscure the view from neighbouring properties to give each other privacy. Clear, concise, helpful Information given inside the property to allow ease and understanding of requirements during stay. Would definitely recommend and visit again.
Thank you for your kind feedback, we hope to see you in the near future.
Property Owner
Reviewed by Melanie5.0★Nov 2022
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"Really enjoyed our stay, we all had an amazing time couldn't ask for a better place!"
lodge was beautiful clean and tidy,rooms were comfortable and well set out, very impressed by how lovely it was and the views were absolutely amazing, the only draw back we had was being able to dry clothes etc after using the washing machine everything else was great. I would definitely come back again.
We're glad you enjoyed your stay with us and thanks for the lovely feedback. We will think about putting a tumble dryer in the lodges to help with the dry clothes situation. Thanks
Property Owner
Reviewed by Jessica4.1★Aug 2022
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"Booking through Sykes cottages was simple and we got a good deal."
We had an absolutely amazing few days away with the kids. The private hot tub is the icing on the cake and when not out we were in there several times in the day.
If you're looking for a peaceful break with stunning views and lovely walks out, would highly recommend this. Elan Valley is about 15min drive from the lodge with the most stunning views and lovely park in the middle of it for the kids to enjoy.
The owner and staff are amazing and the lodges are so clean. In our kids words "this is the best holiday and holiday home EVER" lol. Will definitely be back here. Thank you Carl, his lovely Mum Molly and the rest of the amazing team for everything. We are missing the place already.x
Thank you for this lovely feedback, we look forward to see you and the kids again!!
Property Owner
Reviewed by Nayla5.0★Aug 2022
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"Excellent Location."
Felt connected to nature. Staff excellent. Hot tub superb. One of the best places to relax in wales.
Thanks for your brilliant feedback, we hope to see you again at Oakwood Lodge Park
Property Owner
Reviewed by Mayur5.0★Jul 2022
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"First night we arrived the keys left out were for the wrong lodge which was very frustrating and wasted the next morning when we inquired and were told it was an error."
It was fixed and we moved but no compensation for the time lost.
Very sorry for this misunderstanding, and we fully understand it was an inconvenience. We hope it didn't ruin the holiday for you. Thanks
Property Owner
Reviewed by Kasam5.0★Jun 2022
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"We had a fantastic stay thank you."
The lodge was spotless and it's easy to see why the grounds are so immaculate because we saw them being maintained by the manager. The location is stunning and we felt immediately relaxed, especially once we'd taken advantage of the hot tub! We would highly recommend a stay here and hope to return later in the year. Well done to all the staff who work so hard to make the guests comfortable
Reviewed by Sharon5.0★Jun 2022
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"The lodge was absolutely gorgeous."
.. The hot tub was a massive hit with everyone!
We are glad you enjoyed, thank you
Property Owner
Reviewed by James5.0★Apr 2022
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"Lodge itself was nice but the amount of flies in the place was unbelievable."
When we arrived there must of been 60 to 80 flies in the place.I killed around 20 in my bedroom.To be honest we was going to complain as this is not what you want when you arrive.Obviously this is an on going problem as there was 2 tins of fly spray and a load of sticky fly traps under the sink.Dissapointed to be honest
Reviewed by Richard3.8★Mar 2022
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"Hot tub would not fit 6 only 3 seater but a step could be used for a seat to make it 4 but no more than this, which is strange for a lodge that can accommodate 6 people easily."
Not enough crockery for 6 people
Rubbish area - not clear where to put general waste
Would be useful if in the information pack they had a taxi number
Reviewed by Sylvia3.8★Mar 2022
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"The property was in a immaculate condition inside and outside, everything was very clean and tidy, the lodge was kept nice and warm prior to our arrival."
Hot tub was very warm and clean.
We had a fantastic time and created memories for us to remember.
Only downside were the bed mattress which were too soft and the beds were very low, apart for that everything was spot on!
We will definitely come back.
Reviewed by Irfan4.7★Feb 2022
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"There ware times that the internet connection wasn’t good."
Reviewed by Khatra5.0★Feb 2022
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"Perfect location very peaceful and all the staff are very friendly."
Hot tub was lovely, the views are amazing. Highly recommended!
Reviewed by Joanne5.0★Oct 2021
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"The marks would have been much higher but the hot tub was not cleaned for the first 4 days until I called to complain and then still wasn't cleaned every day."
The book stated it would be cleaned every day and due to covid, I would have thought the cleanliness would have been their priority
Reviewed by Tracy4.1★Sep 2021
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"Had a fantastic week here."
Amazing views, very quiet, cabin had everything we could have wanted in it. Will definitely be back.
Reviewed by Jon5.0★Aug 2021
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"Overall very good, as mentioned by others flies can be a problem in lodge, but wouldn’t stop us going again."
Lovely location and lodge has everything you need, really relaxed feel with owners there if needed.
Reviewed by Donna3.8★Jun 2021
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"A lovely place to stay with a great view."
The staff were really friendly and helpful and facilities in the cabin were great.
Dog friendly and plenty of places to get out and about.
Reviewed by Andrew5.0★Jun 2021
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"Lovely place."
Very comfortable. Even though the flies are quite annoying because they’re everywhere, We still had a blast and we really enjoy the place. Thank you. Will definitely gonna book again soon.
Reviewed by Des4.7★Jun 2021
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"Would be good to have a hoover in the property."
Reviewed by Kasam4.7★May 2021
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"Absolutely loved this property."
Perfect little break and it exceeded expecatations. Would definitely go back.
Reviewed by Emily5.0★May 2021
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"It is a very beautiful place, everything was very clean and very welcoming."
We really enjoyed our stay!
Reviewed by Radu Catalin5.0★May 2021
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"Very pleased on arrival with the spaciousness and quality of the accommodation."
Hot tub was fantastic and used every day of our stay. Kitchen and utensils provided were well stocked and clean. Living room/dining area comfortable and roomy. Bedrooms were comfortable and beds provided a good nights sleep for all of us.
Walked the hill to the picnic bench to take in the fantastic views. Also walked some of the woodland.
Staff helpful and accommodating.
Reviewed by Ann5.0★Apr 2021
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"The hot tub only stayed hot for a couple of hours."
It took hours to reheat. Otherwise it was lovely. Will certainly come back. Views were fab
Reviewed by Angela4.7★Mar 2021
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"Get the only one negative out of the way - the internet connection was highly frustrating."
Only active and working about 5% of the time there. After a long great day in the outdoors exploring, the family would have loved to have sat in the cozy lodge watching a movie together on Netflix together. Proved impossible every one of the 5 days we were there.
Now to the important and the good...
- the lodge was amazing! So spacious, so modern, so clean. An incredible structure.
- the furnishings and facilities were great; and the beds were soooo comfortable!
- the hot-tub on the balcony was fantastic; kids in it almost every day at some point
- the park is in the most amazing scenery. Great little walks around, up the hills, down to the rope swing, etc.
- the nearby town of Rhayader was lovely
- you have GOT to travel the 15mins down to the Elan Valley. The sight of the gigantic waterfall at the reservoir is something to behold!
- lots of little tiny villages, churches, Abbey ruins, beautiful valleys and hlls to explore
what a place!
Reviewed by Richard4.7★Oct 2020
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"An absolute gem, stunning location, really picturesque, relaxing from start to finish- made my 40th birthday just perfect!"
The lodge is fantastic, spotless and so comfortable, really modern and spacious, finished to a high standard.
Would definitely visit here again, we’re already planning our next stay.
Thank you Sykes cottages- will definitely be recommending to friends and family ☺️
Reviewed by Christopher5.0★Sep 2020
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"Such a beautifully spacious log cabin, with the most wonderful views - and the hot tub made it all perfect."
Will definitely be returning!
Reviewed by Essma5.0★Sep 2020
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"The only issue we had was the flies inside the lodge when we arrived, managed to set a few free but not all."
Other than that the hot tub was perfect with great views and the cabin clean and tidy. It was in a fab secluded location with good travel roots for exploring the surrounding areas great local pubs!
Reviewed by Joanne4.1★Sep 2020
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"Me and the girls had a blast at this beautiful location, I was extremely happy with everything !"
!!! The beds were so comfy and I would 100 percent book again x
Reviewed by Ruth5.0★Sep 2020
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"Staff were very attentive when required."
Cabin was very cosy and clean. Felt very safe during the COVID 19 regulations. We took our dog and he had an amazing time too, big field behind the cabins to run around. Lots of places to visit not far from the location eg crib coch dam is beautiful! Only downside was the WiFi, states free on listing yet only 250mb free and tv only worked on a few channels but we weren’t bothered about this as it was a nice break full of beautiful scenery and walks.
Reviewed by Ffion3.8★Sep 2020
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"Good points
- Views and surrounding area amazing natural beauty."
- Lodge high spec luxurious.
- Gas central heating kept the lodge warm when needed.
- Hot tub great feature of lodge.
- Television good size.
Bad points
- Loads of flies in the lodge from beginning.
- 'Broadband/Wifi' not great signal always disconnecting, was listed in the lodge features so expected it to work, two access points shared between all the lodges, had to use my phone and share my Internet to family.
- Television satellite guide was confusing channels weren't in order, hard to find channels.
- Small TV in bedroom had a white line always displayed on screen when switched on.
- Slow running drain in one of the showers, main bathroom.
Reviewed by Peter4.1★Aug 2020
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"Amazing view
Great hot tub
Comfy beds
Lots and lots of flies in the ..."
Amazing view
Great hot tub
Comfy beds
Lots and lots of flies in the lodge
Advertised as free WiFi- actually only 250mb free
Reviewed by Rachel3.8★Aug 2020
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"Enjoyed holiday nice relaxing place u need to make sure that u take all u need with u ."
Although it's not to far to shops if need anything we had a fab time we were lucky with weather and had lots of fun .the hot tub was fab a lovely breack .
Reviewed by Susan5.0★Aug 2020
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"Lovely lodge, very clean"
Reviewed by Catherine5.0★Feb 2020
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