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"We enjoyed the break, but several issues with the property let the holiday down; here are a few:
One of the bedrooms was only accessible by leaving the main building and entering through a separate door, or by walking directly through another bedroom, which wasn’t ideal for privacy."
The handover and maintenance regime seemed largely absent. We only found the “welcome pack” (just a list of phone numbers) halfway through the week, underneath a sofa. The hot tub was attended to only after we reported a smell, and the cooker ran out of gas mid‑meal with no replacement canisters available on site. The light above the cooker, and in one of the showers, didn’t work.
Basic provisions were lacking: in the kitchen there was no hand towel or handwash, just one teatowel for nine guests for the entire week, no oven gloves, and the dining table seated eight rather than nine. There were five teabags. A washing machine would also have been useful.
Cleanliness fell short of expectations. What appeared to be mouse droppings were found in two of the showers. The fridge had a significant build‑up of ice at the back. There were no bath towels anywhere in the property.
The flies were an incessant bother throughout the stay.
The Wi‑Fi setup also seemed poorly thought through. It appeared to rely on a central router and a single access point for each property, and the bandwidth in ours was insufficient for even modest use.
Overall, the location was pleasant, but the property needs more attentive management, better preparation between guests, and some investment in basic infrastructure.
Reviewed by Jd2.0★Jul 2026
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"Enjpoyed our stay, weather could have been kinder,didn't get chance to fish the pools."
I am 92 and found the ground floor ensuite bathroom walk in shower wonderful. THe rest of my family enjoyed their stay, so thank you from us all, M W Nield
Reviewed by Mark4.0★Oct 2025
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"Lovely cosy cottage."
Overall very comfortable and good facilities - especially every bedroom having an ensuite.
Surprising lack of cutlery with the number catered for and out of keeping with the number of glasses which was very generous. The TVs could do with a modern upgrade - one in the bedroom didn’t work at all and no remote control.
Reviewed by Ben4.0★Oct 2025
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"We came here with friends and kids we loved it clear instructions to follow."
We loved the cottage beautiful surroundings the hot tub was great very spacious there was 8 of us. We went to the local pub and town everyone was very friendly. Would certainly book again.
Reviewed by Claire5.0★Apr 2025
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"Lovely property, very spacious and as per the listing."
Close to Newtown where you could get to lots of supermarkets and shops, if needed. Lots of outside space, especially for kids to play in and go for long walks. Kitchen had all the utensils and crockery needed to cook for us all (a party of 9). Hot tub was a nice touch!
Reviewed by Sheena5.0★Apr 2025
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"Beautiful cottage in quiet location."
Very well equipped and clean. Hot tub was a bonus and the log burner kept us warm as weather was cold. It provided all the space we needed for a family gathering. Very welcoming of children and dog. Plenty of parking spaces. The owner, Matt , was welcoming and checked in on us to make sure everything was good.
Cannot fault our stay and hopefully can return.
Reviewed by Patricia5.0★Feb 2025
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"We had a lovely week’s stay here."
A great base for exploring the Welsh/English border with lots of castles and quaint towns to visit.
Reviewed by Jennie5.0★Nov 2024
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"We had a lovely time at Garden cottage."
The setting was lovely and rural. We had relaxing evenings by the fire and out in the hot tub. The house was huge, warm and well-equipped. The owners were great and very helpful. We had trips out to Montgomery (a lovely, quaint little village with castle ruins) and to Powys Castle. A good, reasonably priced meal can be found 10 minutes away at The Sarn pub. A lovely stay had by the whole family.
Reviewed by Gemma5.0★Oct 2024
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"Fabulous property, in a wonderful location, host’s were amazing"
Thank you Mark; we're glad you enjoyed your stay!
Take care,
Matt & Elin
Property Owner
Reviewed by Mark5.0★Sep 2024
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"The cottage was great with a fantastic hot tub."
It was located in a quiet area but still only a short drive to a supermarket to stock up on food and drink.
The owners were great and very helpful.
The cottage was spacious with games and DVD's to entertain you.
Thank you for taking the time to write a review Jason.
We're happy you enjoyed your stay.
All the best,
Matt & Elin
Property Owner
Reviewed by Jason5.0★Sep 2024
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"Lovely stay here at garden cottage, the new owners are doing really well with property, nothing was too much to ask."
Hot tub a lovely bonus, and the two chickens wandering round always made us laugh, which we christened Bert & Ernie x
Hi Nicola,
Thank you for the positive review. We're really happy you had a lovely stay.
All the best,
Matt & Elin
Property Owner
Reviewed by Nicola4.0★Aug 2024
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"Garden Cottage is in a lovely setting , it is a beautiful cottage with ..."
Garden Cottage is in a lovely setting , it is a beautiful cottage with everything you need , just a couple of little tweaks that need fixing , such as the posts on the stairs which have become loose with nails sticking out and we were inundated with flies downstairs too, couldn't work out where they was coming from but made it quite uncomfortable especially when sleeping in the downstairs bedroom , we mostly ate outside as the setting was lovely , would definitely return if the fly issue was solved
Hi Claire, thank you for taking the time to write a review for one of the cottages at our new venture. We took some time investigating after you brought this to our attention but didn't find any trace of flies and we have tightened the newell post caps on the stairs, so thank you for bringing to our attention. The cottage is cleaned meticulously for every group of guests. We have monitored this with the guests previously and post your visit and can confirm this issue seemed to be an isolated occurrence.
We hope bar this issue your stay was enjoyable and relaxing.
Best wishes,
Matt & Elin
Property Owner
Reviewed by Claire4.0★Aug 2024
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"What a fantastic week we have had at Garden Cottage."
We arrived to be greeted by the new owners who had arrived the same day.
Through out the week they where very helpful and welcoming.
The property had everything we needed including creaky staircases which added to the charm of the place.The hottub was a huge hit in the evening. The grounds are lovely with short walks around the ponds was ideal with a dog.
Newtown is a short 10 minute drive and has all the amenities you could ask for, very dog friendly.
Devils Bridge was a nice visit and then onto cardigan bay for fish and chips.
Highly recommend this place and the best of luck to the new owners on their new adventure.
Thank you so much Penny, we're really glad you had a happy stay at our new place. Thank you for the lovely feedback.
Take care,
Matt & Elin
Property Owner
Reviewed by Penny5.0★Aug 2024
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