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Tilly's Retreat

(Ref. 985096)

Hunstanton, Norfolk Show on map


Sykes rating

  • 8 Guests

  • 5 Bedrooms

  • 3 Bathrooms

  • Pets Yes


  • Off road parking
  • Open fire
  • Garden / Patio
  • Cot available
  • Highchair available
  • Pub/shop < 1 mile
  • Washing machine
  • Dishwasher
  • Broadband / WiFi

Reviews & Ratings

Accuracy of the listing
Facilities and Maintenance
  • All reviews
  • house (23)
  • garden (21)
  • all (16)
  • lovely (15)
  • great (14)
  • again (14)

35 Customer Reviews

  • "The accommodation is very spacious, well decorated throughout and has a lovely garden which in the summertime would be a great asset."

    Close to all amenities too. However we did have a few niggly concerns - some I have noted have been brought up in previous reviews. We had a problem in locking the front door. Once locked we then left well alone and used the back door without any problem. We were unsure of whether the radiator was working in the bedroom on the third floor. It always seemed cold when all the other radiators were working so it was obviously cold in that bedroom. Finally some of the quilts were very badly stained - something you were unaware of until as per the request to strip off the bedding before you leave. This is something that really ought to be rectified

    Reviewed by J2.2Oct 2023

  • "A beautiful house in a great location."

    Let down by rising damp, leaking gutters, an electrical fault, dirty mattresses, a general lack of cleanliness, a faulty front door lock, the TV doesn't get terrestrial channels, the loft room is too cold to use in winter. And be aware that the twin room that interconnects with a double room has no door in the door frame between the two, so if your children are asleep in the twin, you can't really put a lamp on in the double without risking waking up the kids. This could be the perfect holiday let if only the repairs and maintenance issues were resolved. It's spacious, with attractive decor. At the end of the road are all the shops and the promenade is just beyond.

    Reviewed by Mariam1.6Oct 2023

  • "Beautiful house and so close to town, perfect!"

    We would definitely stay here again

    Reviewed by Janet4.7Sep 2023

  • "Looking at the quality of the fixtures and fittings, this spacious house once had a lot of money invested in it."

    However, time and visiting families have taken their toll so that, in places, it is in need of a bit of TLC and attention; damp patches on walls, chipped paint work, dripping taps, doors that don’t stay shut. All these are relatively minor and could be fixed easily. Fresh, new bedding, towels and place mats would improve the feeling of the place too. As would a little more thorough cleaning. Having said all this we did have a wonderful week, despite the vagaries of the weather. We enjoyed the surprise of a bat flitting through the garden in the evenings. The large garden would be a real bonus on Summer evenings. The house is only 5 minutes walk from the town centre shops, supermarket and beach. We spent a great ‘Chilled Sunday’ afternoon singing and dancing along to the free band concerts on The Green. It is a great base for exploring the gorgeous North Norfolk coast. We would happily visit again.

    Reviewed by Kate4.4Sep 2023

  • "This is our fourth visit to Tilly's Retreat and it is our last."

    Firstly this house is lovely, the location is great and the garden perfect for our dog, however, after four years we are now fed up with the lack of maintenance. Following previous reviews, despite trying to deal with maintenance issues prior to the holiday with Sykes, we attended the house to find a hot water tap that could be rotated 360 degrees and tipped forward when used which was dangerous. We insisted a plumber fix it which they did 4 days later. This was classed as in "working order" and this is just the tip, fuses blowing when the oven is on, damp in the hall, big damp patch in the sunken bedroom when it rains, broken blind, spot lights out, tap leaking outside in the garden, no seal on the shower door, four drawers in freezer each had food in it from previous guest, trade bin completely full so we had to keep our rubbish in the house all week until the bin was collected on Friday (ie day before holiday ended), wi-fi dropping out, Netflix did not work as we needed log in details from owner and he only provided his password not the email address so we signed up for our own account having just got fed up with the constant problems, front of TV removed in a kids bedroom so fingers can be put in the speakers!!! When the fuses blow there are no stepladders to reach the fuse book so presumably this was why the toilet seat was hung off because people were having to climb on it to reach the fuse box, the plumber fixed the toilet seat but no doubt it will break again. Instead of repairing the fuse box I have been told by Sykes the owner has instructed them to notify tenants that the fuse box is in the downstairs bathroom and how to reset. No repairs in 4 years - we have had enough and booked elsewhere in Hunstanton with a local firm. Owner not interested in doing any maintenance - after speaking to him ourselves two years running he says "he will get around to it" but obviously he is not intending to. With vacating at 9.00 am and the next person not going in until 5.00 pm this is more than enough time to carry out a maintenance check and make any repairs even more so when the owner says he has a Property Manager, not Sykes who are the booking agents, to carry out the work. Such a shame.

    Thank you for your feedback. The property is over 100 years old and is in need of constant repair and upkeep. Any issues that are brought to my attention are dealt with as quickly as possible and in this instance one plumber had let me down and I got a second plumber out at 9am Tuesday following the booking. The downstairs bathroom has been completed replaced this year and an enormous amount is spent on upkeep. Property Owner

    Reviewed by Linda2.5Sep 2023

  • "Tilly’s Retreat is one of the nicest houses we’ve stayed in."

    Everything you need is provided and there is plenty of room inside the house and outside in the lovely well-kept garden. It’s only a few minutes walk from the centre of Hunstanton and the beach so ideal for us. We wouldn’t hesitate to stay here again and hope to do so quite soon. A very enjoyable holiday all round. (The kitchen tap needs tightening up sooner rather than later as it’s very loose and wobbly but we had no problems with the cooker which was used every day).

    Reviewed by Margaret4.4Sep 2023

  • "Safety issues: The doorknob on the door to the Children's room was not screwed to the door."

    It fell off along with the spindle and left the Children trapped inside. The adults heard screaming from downstairs and rushed up. The doorknob and spindle were inside the room leaving the Children trapped. with no way of being able to gain access the youngest of the 3 Children was now panicking and crying. With no tools available, I rushed downstairs, grabbed a pair of scissors and managed to insert them into the hole where the spindle should be and turned. Lucky I was able to get it the room to our 3 traumatised Children. Our youngest one was panic stricken and very frightened and left us all traumatised. This bedroom was on the second floor with fixed pane windows with a small opening at the top only. If there was a fire there would be no means of escape! This has left our youngest very distressed and has had issues after this event with nightmares and panics if his bedroom door is closed. The other two trapped inside with him have found the whole experience very troubling and has definitely had an effect on them. Other issues: Used tissues left in the woodburning stove. badly stained mattress in the lower bunkbed , upper mattress on the bunkbed extremely uncomfortable with sparse surface padding. Toilet on the top floor had nails sticking out of a collapsed sewage pipe cover and had a smell of urine. No DVD player as stated in property description and in instruction folder in the property. No batteries in two of the tv remote controls. No Netflix as stated in property description. Dirty placemats. Coffee machine tray dirty. General Standard of cleanliness low. On a lesser note: no welcome pack (pint of milk etc) Unusually late arrival times 5pm and surprisingly early departure times 9am. I am willing to send photos and to elaborate on all of the above if necessary. I will await your response to my complaints within 14 days of receipt. Sincerely Mr B Keating

    Reviewed by Burton1.9Aug 2023

  • "This is the first time staying at Tilly's retreat and our second trip to Hunstanton."

    The house is a great size, we had 4 adults / 2 children and there was plenty of space. The garden is a great bonus and the kids loved it. The check in is quite late so it feels like you lose a day, check out is 9am and again seems very early especially with a check in of 5pm. There were some maintenance issues with the house. One of which I think someone had mentioned already in a previous comment: 1. A loose toilet seat in the downstairs toilet and this is very loose to the point it slips to one side. 2. The kitchen tap is super wobbly 3. The oven kept tripping the fuse box. I did get hold of the owners and they replied very quickly explaining where the fuse box was but this would happen on a number of occasions and should probably need to have someone look at why it's doing it. 4. The kettle has no filter so sometimes you'd get bits in your tea. Overall cleanliness was okay, the towels had abit of a musty smell to them. Hunstanton itself is great, we had a trip to the sea life centre and the swimming pool is a lovely pool if you fancy a change to the beach/sea. This house is in the perfect location for being close to the shops/amusements and beach.

    Reviewed by Lisa2.8Aug 2023

  • "We loved staying so close to Hunstanton and the location of the house is great."

    Rooms were really spacious and great garden for the kids. It was clear the house had been cleaned in the main areas however we felt that it wasn't as clean as it could be especially given that check in is 5pm and check out is 9am. There were cobwebs around the furniture, hairs in drawers, some kitchen utensils were dirty and the patio hadn't been swept. There was a fly trap that was full of dead flies in the kitchen near patio doors. Facilities in the house were good but downstairs toilet seat was loose on one side. Some of the pillows need replacing because they smelt but bedding was ok. The kids loved the extra toys that were available and there was plenty of space for them to crawl around. The kitchen is a great size and good facilities with dryer being available. We would stay here again if the property was freshened up a bit and if check in was 3pm and check out 10am. Getting ready for 9 with 2 kids is a challenge but we were grateful to be allowed in to the property at 4. Thanks

    Reviewed by Amy3.1Jul 2023

  • "We loved our stay at Tilley's retreat."

    Everything you could possibly need is provided and a beautiful relaxing garden.The house is in a good position for the town and local supermarkets.

    Reviewed by Lorna4.7Jun 2023

  • "The front door took so much effort to attempt to relock after arrival that we decided to use the side door instead."

    We saw that a comment had been made in visitors book about it. We also couldn’t get any programmes on television apart from Netflix. Everything else was fine and we would definitely go back there again.

    Reviewed by Elaine4.7May 2023

  • "Lovely house near town centre."

    Plenty of space and enjoyed time in walled garden which was perfect for the dog. Would definitely come again.

    Reviewed by James5.0May 2023

  • "Tilly's Retreat provides a comfortable, home from home stay in a central location very close to Hunstanton sea front."

    Very spacious property with lovely garden. We suffered from piles of black ants in lounge, kitchen and especially dining table - suggest old food crumbs are cleared from table crevices. Also, the oven tripped the fuse box a few times, so we had to correct that. There is no child stair or door gate provided so we had to take our own. This was necessary as we used the bunk bed room which has no door catch fitted, and the twin bed room has an unprotected flight of 5 steps for a young child to fall down. The above points did not ruin an otherwise fabulous stay. We would recommend the property and would consider staying again if we were visiting the area.

    Thank you for your feedback, we are glad you enjoyed your stay with us. We wished you would have contacted us about your issues during your stay, we would have happily attended to help rectify these for you. We are thrilled to know you would stay with us again. Kind regards Property Owner

    Reviewed by Paul4.7Apr 2023

  • "We had a great time in a lovely house loads of room."

    Arriving on late Saturday was almost waste of a day and leaving early on Saturday the same. But I suppose it’s a large house to clean! Also we would have loved a DVD player. We will be back next year.

    Reviewed by Terry4.7Feb 2023

  • "This is a lovely house in a great location."

    We noted that the owners wanted us to treat it as our own, which is nice. The house was great and overall would book again, but I can't help think spending a few hundred quid or so would be money well spent. The tvs are either a bit broken or vintage and can be replaced for basic modern models. The bunk beds maybe could do with a new mattress etc. The kitchen is very well equipped but matching plates etc might be nice. And the glasses were quite dirty when we arrived. Nothing major though and the house was lovely and warm and we certainly felt at home in it. Was good to have a dining table that accommodated all 8 of us too which was fab for Christmas. And the WiFi was good too. So would we book Tillys retreat again? Yes! But would be nice to see a couple of minor updates to the property. The garden looked great but we couldn't go out due to the weather but I'm sure it would be great in the summer. But thanks for a lovely stay - we all had a great Christmas with the whole family, thank you!

    Thank you for your feedback, we will look into your recommendations. In regards to the T.V sometimes guests can fiddle with the cables or in some cases unplug the Arial which can cause some issues. If there are ever any problems we ask guests contact us so we can help rectify as soon as possible. We are so glad to hear that you felt at home at Tillys retreat and had a great Christmas! We hope to see you again soon. Thanks Property Owner

    Reviewed by Rob3.4Dec 2022

  • "We loved the house ideal location for all our needs"

    Reviewed by Robert5.0Oct 2022

  • "The heating did not work at all so the property was so cold, that 1 of our party had to go home early because they became ill."

    A lot of the crockery was chipped which is a health hazard, 1 wine glass was cracked, the oven was so dirty that we dared not to use it, the only thing we could watch on the tv was netflix, no BBC, ITV, Channel 4 or 5. I would not recommend using this property.

    Hi there, you contacted us during your stay to advise of an issue with the heating, the thermostat had locked, apologies for the inconvenience but we did resolve this for quickly you we didn't hear anything further during your stay so assumed there was no further issues. The TV we provide is smart and has access to the basic apps like Netflix, there is a BBC app available to use and some others, apologies you couldn't locate them during your stay, if you had contacted us again to let us know, we would have been able to advise as we are always happy to help. Property Owner

    Reviewed by David1.9Oct 2022

  • "Tilly’s Retreat was a lovely house and well equipped."

    The garden was ideal, secure and far larger than we expected. All the shops and the sea front are within walking distance and some days we didn’t use the car.

    Reviewed by Linda4.7Sep 2022

  • "We really enjoyed the holiday and would certainly think about visiting again."

    The garden was a real asset and the house was very spacious for the 6 of us. It was good to have Netflix – many don’t. Some minor points: - Could do with a bigger toaster Perhaps more modern bedding Bigger bath towels

    Reviewed by Stefania5.0Jul 2022

  • "We love this property for it's flexible accommodation, proximity to all amenities and enclosed garden so small children are safe to play."

    Reviewed by Linda4.4Jun 2022

  • "Very nice, spacious house in a great location which met our requirements very well."

    We found pretty much everything we needed. We did feel cold over the weekend - particularly on Sunday when the heating went off and we couldn't override the thermostat. There was a draught coming under the kitchen door which didn't help. No heating in kitchen. That said, the weather did improve throughout the week which helped. Plenty to do in Hunstanton and the beach at Old Hunstanton was great for small children. Sea Life Centre a big hit as was adventure golf. Definitely somewhere we will visit again. We only used the car once - walked everywhere. Park across the road a big plus.

    Reviewed by Elizabeth3.8Apr 2022

  • "Good Family Property, located very close to Town & Beach Tilleys Retreat is a very good family size property within east reach of Town and Beach."

    Very well equipped with all appliance's and wood burner. Disappointing that there was no starter pack for the woodburner, which generally most properties with a wood burner supply. Also unusual not to receive a welcome pack, all properties we have rented in the past had supplied one, even during the later stages of the pandemic. Our arrival did not get off to a good start, arrived in the dark as arrival time had to be after 5pm (later than most holiday cottages), the entrance hall was in darkness as the LED light fitting was not working properly, so had to go upstairs with a torch to find a bedside lamp to move to the hall. In the first lamp I found in the main bedroom the bulb was dead, so had to located another. This lack of very basic maintenance we found with other items: none of the three outside lights were working, loose drawer and door knobs that seem to come off in your hands. One knob on the bedside cabinet in the first bedroom was missing and was found in a drawer, so quick bit of DIY re fixed it. The cloakroom on the top floor door would not latch close. When stripping the beds there were very noticeable staining to the quilts and one mattress had spring showing. We discovered the three saucepans in the kitchen had food left stuck to them, so checked all crockery etc carefully before using and was surprised at the number of items chipped and we sorted out and washed items before we used them. Despite there being bookshelves of DVD's there was no DVD player We left on the Friday due to being required to leave by 9am on the Saturday to allow for a leisurely departure. Cannot understand why Tilley's Retreat has an arrival time of 5pm and departure time of 9am. We used five holiday cottages during 2021 and all had arrival times of 3 pm or 4pm and departure time of 10am. The minor negative items are very easily and cheaply rectified and you would not expect in a property of this rental value. However they did not spoil our holiday in this lovely property which has a very efficient heating and hot water system. The property also benefits from a large family Garden.

    Reviewed by Roy4.4Feb 2022

  • "A short walk from the centre of town and beach but far enough away to be quiet."

    A well appointed, very clean house with a friendly family feel. We did find the 9am check out time a pain so most of us left the day before so that we could leave at leisure. All in all a great Christmas stay that we would recommend. ps If you are looking at a Summer stay a nice big garden.

    Reviewed by Steven5.0Dec 2021

  • "Excellent location."

    Safe fenced/walled garden.

    Reviewed by Linda4.4Jun 2021

  • "Lovely family house with secure private garden for children and dogs to play safely."

    Ideal location in few mins walk to beach and town.

    Reviewed by Julie5.0Jun 2021

  • "We had a wonderful stay at Tilly’s Retreat."

    The house was well equipped for a large family group and we wanted for nothing. The back garden was an especially lovely area. Very safe and accessible for the children and our family dog. The house is perfectly situated as there is a park for exercising the dog and play area for children that is virtually on the doorstep and the seafront and activities are a short stroll away. This property is absolutely perfect for an all ages group holiday. Would highly recommend.

    Reviewed by Heidi5.0May 2021

  • "We were very disappointed with this holiday let."

    We have been renting cottages / houses for over twenty years with different companies and this has to be one of the most disappointing! Every other rental we have had provided a welcome pack, even if it was just a pint of milk in the fridge but there was nothing here. The main reason for booking this house is the wood burning stove, again, every other rental has provided a basket of logs to start you off but no logs, no newspapers, not even a companion set to use with the fire so heaven knows how we were meant to use it or clean it out ! Please don't advertise a wood burner / fire if the owners don't want to encourage the use of it! Considering we had to check in late due to the "extra cleaning" required due to Covid we found the house to be dusty, not cleaned properly and the cutlery had been put back in the drawers with food stuck to it. The bedside lamp in the main bedroom had no bulb so we had to find one elsewhere and the general standard of hygiene left a lot to be desired. The instructions said that there were spare keys just inside the door but these didn't exist and the shed where we had to initially collect the key from (in the safe) was filthy and bin bags full of rubbish left in there. Instructions said to leave the bedding in the laundry basket provided but these didn't exist either - I must say if we had known the state of the bedding before stripping it on our departure we definitely would not have used it, stained pillows and duvets, not what I would expect from a house that demands such a high price for a stay. In fact we were so disappointed with the overall lack of cleanliness, use of the fire and the general feeling we got that we packed up our belongings on Tuesday morning and came home, cutting our stay short by 4 nights. Would I recommend Tilly's Retreat? No. Would I recommend Sykes Holiday Cottages? Not based on this experience!

    Thank you for comments. We have taken on board your issuesand will have these actioned. In accordance with many bookings at present due to COVID, no welcome pack can be left. A companion set is normally located at the property. The dishwasher is due for replacement and it may have been that previous guests have not checked the cutlery properly before returning it. It is a large, Victorian house with many original features including fireplaces. I am not aware on any staining, I will check the state of the bedding. Property Owner

    Reviewed by Shelley2.2Oct 2020

  • "A lovely house close to sea and shops,ideal size for a family,great garden."

    Reviewed by Andy5.0Aug 2020

  • "We had a great stay, location was ideal!"

    Reviewed by Natalie3.8Oct 2019

  • "This was the best holiday we’ve had for a UK holiday for a long time."

    We liked it so much we’ve booked again. Well located and great house.

    Reviewed by Sarah5.0Jul 2019

  • "Tall people might find the third floor bedroom a bit difficult owing to the ceiling height."

    Also the bathroom on the third floor is just a toilet and very small hand basin. There isn’t a towel rail up there so a couple of hooks to hang towels would be useful. However it’s overall a lovely comfortable house and well furnished. Lovely spacious hall. Plenty of cooking equipment. Some toys and equipment for small children and babies. The beach is 5 minutes walk away. Good bus services from Hunstanton to other venues along the north Norfolk coast.

    Reviewed by Christine5.0May 2019

  • "Mattress on double bed front first floor sags considerably in the middle could probably do with replacing."

    All in all an absolutely great week was had by all many thanks.

    Reviewed by James4.7Mar 2019

  • "The house is very spacious and has every thing you need for a lovely holiday."

    Location to the town centre, beach and park within few minutes. The garden was being re landscaped with a new large patio, and unfortunately, virtually all shrubs/trees had been removed and bare earth where the lawn had been. Completely different to the pictures on the web site. Not ideal for us with a dog, The park compensated for us being unable to use the garden. For future bookings, once the landscaping has been finished the garden will not be a problem. i felt we should have have been made aware the garden could not be used.

    Reviewed by Roy4.4Feb 2019

  • "Wood burning stove has no brush or poker."

    The property needs more than one TV.because it caters for upto ten people and the garden could do with some loving care.

    Reviewed by Colin3.8Nov 2018

  • "Good location and no complaints with the property itself which was spacious and very well presented"

    Reviewed by Justin5.0Sep 2018

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  • Five bedrooms: 1 x twin with 1 x interlinking double, 1 x double, 1 x children's bunk, 1 x second floor double
  • Ground floor shower room with shower, basin and WC
  • First floor bathroom with bath, separate shower, basin and WC
  • Second floor bathroom with basin and WC
  • Kitchen/ diner
  • Dining room
  • Sitting room with woodburner.
  • Underfloor heating with woodburning stove
  • Electric oven, induction hob, fridge/freezer, dishwasher, washing machine, tumble dryer, Smart TV with Netflix, DVD player, WiFi
  • Bed linen and towels inc. in rent
  • Off-road parking for 2 cars
  • Lawned garden with seating areas
  • One well-behaved dog welcome
  • Sorry, no smoking
  • Shop, pub and seafront 10 mins walk

The property

Resting on a quiet side road in the coastal town of Hunstanton is this delightful Victorian town house traditionally built in beautiful carr stone and well-presented throughout.

This lovely property set over three floors plays host to five bedrooms ideally suited to families and friends looking to discover the vibrant region of East Anglia.

Step into the large hallway and make your way through to the sitting room which is beautifully presented with sumptuous sofas, modern furnishings and a lovely bay window drawing in plenty of light.

This along with the dining room next door has the option to present an open-plan interior space with double doors adjoining the two.

The kitchen also benefits from an extra dining area and features an ultra-modern set-up and patio doors leading outdoors.

The second floor comprises a family bathroom, a children's bunk room and a twin with an interlinking double, perfect for a family of four.

Glide on up to the third floor where you will find another double room and bathroom with sink and WC next door.

The garden is the perfect little haven to relax and unwind on the decking under the shaded trees.

The kids can immerse themselves in an exciting game of hide-and-seek through the enchanting alcoves of wildlife while you sit out in the opening, a delightful little suntrap with seating for you to enjoy a glass of refreshing wine.

With just a 5 minute walk to the beach, this cottage is in a superb location for exploring the Norfolk Coast in an Area of Outstanding Natural Beauty.

There are so many attractions available in the nearby towns of King's Lynn, Norwich and The Broads, and the local town of Hunstanton offers a promenade along the seafront with funfair rides, candyfloss stalls and much more for the kids to enjoy.

Explore what East Anglia has to offer from this heart-warming town house.

Note: This property has a Good Housekeeping bond of £175.

View on map

About the location


King's Lynn 16.5 miles.

The award-winning coastal town of Hunstanton, locally known as Sunny Hunny, is located on the Western side of the East Norfolk Coastline, renowned for its beautiful sunsets over the sea. Hunstanton is a great family-friendly holiday destination. The seafront with promenade offers rock and candyfloss stalls, funfair rides, a sealife sanctuary, bowls, golfing, a leisure centre, pitch-and-putt, Esplanade gardens, theatre, clean sandy beaches, donkey rides and sea tours in an amphibious craft. On Sunday afternoons a band often plays in the bandstand on the green overlooking the beach, serenading sunbathers and day-trippers, while throughout the year additional events are held within the town. Walking along the beach towards Old Hunstanton you find the richly-coloured cliff faces with intriguing rock pools. The beach at Old Hunstanton is popular with sunbathers, and also with wind and kite surfers. Within a 20-mile radius there is a large number of places of interest including NT properties, market towns and flint villages, offering something for all family members.

View more holiday cottages in Hunstanton