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"Although the cottage was clean and comfortable we had issues with the hot water and heating."
We also felt there was a lack of instructions in case of any issues-maybe a folder with such details would be useful so that you could deal with these things without having to contact the hosts.
Cleaning the property before we left- we felt again lack of a dustpan and brush, also most holiday lets provide hairdryers and iron/ironing board both of which this property didn't have. As we were a family altogether we used the farmhouse a lot- this didn't have a vacuum cleaner,dustpan/brush or even a broom. Attention to these minor details would make for a much more comfortable stay.
Hello Mandy
Thank you for your review, I am sorry to hear you were not happy with your stay. When you told us about the heating and hot water problem we came out immediately to resolve the issue. Our system is ground source heating and quite complex, this is the reason that we do not leave information for visitors, I was quite concerned when we noticed that the water tank cupboard door had been unscrewed by yourselves. As for hairdryers, irons etc we do not state on Sykes that these items are available. You mentioned the hoover in the farmhouse, a member of your group was informed that the hoover had broken that day but we suggested that you are welcome to take one from one of the other cottages you had also booked.
Hope this answers the issues you have mentioned.
Thanks Pauline Property Owner
Reviewed by MandyApr 2023
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"Very happy to have visited this lovely cottage set in a brillant location."
Would recommend to all.
Reviewed by AdrianFeb 2023
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"Booked a week away for my partner's birthday."
Was a bit hard to find at first , but rang owner and he gave us directions from the village. An absolutely lovely cottage, everything and more for a week away. Will definitely be coming back
Reviewed by SharonNov 2022
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"Very clean and comfortable my stepdaughter loved it there and is going to book ..."
Very clean and comfortable my stepdaughter loved it there and is going to book again I myself stayed one night and found it very peaceful and quiet easy to park cottage was very cosy and warm owner was very nice to speak to thank you all at Sykes I will book again thank for a peaceful holiday and thanks to the owner and staff Mary
Reviewed by MaryOct 2022
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"Clean and well equipped."
Very peaceful- everything we wanted.
Reviewed by SarahJul 2022
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"The lady on the phone who helped me find the cottage for the last few hundred yards,(as it turned out I was in the right place I just hadn't gone far enough so turned round too soon ) was very friendly and helpful, although it was getting quite late."
I was made to feel really welcome.
Reviewed by GillianJun 2022
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"We where lucky with the weather, but had it turned bad the cottage was well equipped and very comfortable."
Reviewed by RowlandJun 2021
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"We had a lovely, get-away-from-it-all break."
The farm is remote, in beautiful countryside, and the cottage was comfy and relaxed.
We were a bit surprised by how basic the farm track was, leading to the cottage!
Reviewed by JaneSep 2019
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"Friend0ly owners; nice location perfect for exploring north wales."
cottage was comfortable
Reviewed by JanMar 2019
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"A lovely warm welcome with complimentary muffins awaiting our arrival."
It was lovely and clean with a small enclosed garden for our dog. We had two days of snow which worried us slightly as you are at the bottom of a very steep track, but we had no problem. The boys complained they were too warm in their room and the wifi was unexpected. The dog loved his walks in the two fields and up and down the lane. Beautiful, quiet, relaxing location.
Reviewed by LornaMar 2018
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