Glendalough

77 Customer Reviews

• "Great holiday cottage there is everything in there we needed lovely and clean ..."

  Great holiday cottage there is everything in there we needed lovely and clean this is the second time we have stayed here we all had a lovely time thank you very much Mrs L Johnson

  Thank you for your feedback. Property Owner

  Reviewed by Linda5.0★May 2025

• "Just returned home from a week at the Glendalough."

  The house was fabulous with plenty of space for 9. 6 adults, a teenager and 2 small children. Plus a dog who enjoyed being in the sun in the garden. Plenty of space to sit together or find a quiet area to relax. The kitchen was well equipped for our stay and plenty of seating at the dining table so we could all eat together. The downstairs toilet was a bonus as we spent evenings in the garden as the weather was fabulous and didn’t have to walk through the house and upstairs toilet wash hands etc. The bedrooms were all a great size and plenty of space, the en-suite bedroom was very nice, light and airy. One of the twin bedrooms had 2 beds that were of different heights. One was quite high and possibly too high for a toddler. If I were to change anything this would be my recommendation. We had a fabulous family holiday and will definitely return. Thank you for having us

  Thank you for your feedback. Property Owner

  Reviewed by Kay5.0★Apr 2025

• "Gorgeous big house with lots of space for multigenerational get togethers!"

  We spent New Year week here and had the best time. Kitchen facilities were amazing and the Tassimo coffee machine was used a lot! Slightly disappointed with size of garden (photos not representative) as we have two large Labradors who were very interested in the carp pond! But beach very close (4 mins !) so not a big issue. We had an emergency during our visit but owner came out and it was resolved the same day. Excellent property and definitely recommend! Five stars

  Thank you for your feedback. The photos were taken professionally with a normal lens and show the garden at its actual size. We don't advertise it as a huge garden and the pond is netted over for health and safety reasons. There is a beach minutes away and also a nature reserve which is excellent for dog walking. Property Owner

  Reviewed by Gillian4.7★Dec 2024

• "Excellent property."

  Distinctive interior design in a very nice large house. Short stroll to the beach, shops, restaurants etc. Very well equipped kitchen. Good set of instructions, things to do etc

  Thank you for your feedback Property Owner

  Reviewed by David5.0★Nov 2024

• "This is a lovely place to stay in there was everything we needed in it the ..."

  This is a lovely place to stay in there was everything we needed in it the rooms are so lovely and clean the weather was good rained only one day we are booking up again for next year kind regards Linda Alan and family

  Thank you for your feedback. Property Owner

  Reviewed by Linda5.0★Oct 2024

• "We booked Glendalough for a treat for our daughters 40th."

  We thought it would be big with having 5 bedrooms but were presently surprised at how big it was. There were 7 of us and we didn't feel like we were under each others feet, children went in one room and we chatted a lot in the large kitchen. A big bonus was that everything we wanted was in walking distance so although we had a short break, Glendalough made it a great break.

  Thank you for your feedback. Property Owner

  Reviewed by Paul5.0★Oct 2024

• "This property was perfect for our family of 6 adults and 4 kids."

  9yr old twins, 8yr and 4yr found lots of toys to keep them happy including beach toys. The bedrooms were very comfortable with excellent beds and lovely bedding. There were lovely shared areas downstairs, a large living room, a second sitting room that the kids enjoyed and a very well equipped kitchen and eating area with sofa. Such an interesting garden and BBQ area. We loved that. The kids particularly loved the colourful strip lighting and immediately called it the party house. It was our first visit to this property but it won't be the last.

  Thank you for your feedback. Property Owner

  Reviewed by Rita5.0★Sep 2024

• "We just can’t fault this property everything about it was great."

  Location amenities the whole holiday was amazing Jackie & family xx

  Thank you for your feedback. Property Owner

  Reviewed by Jackie5.0★Sep 2024

• "Just would be good to get keys a little earlier"

  Thank you for your feedback. Property Owner

  Reviewed by Lynda5.0★Sep 2024

• "The property was great for our family, there were 8 adults , 2 babies and a dog."

  The property was well furnished, clean and everything we needed for our stay. The location was ideal only being a 5 minute walk from the beach. Communication with the owners was very good and they were very helpful when we needed to call them. We would definitely stay here again

  Thank you for your feedback Property Owner

  Reviewed by Adrian5.0★Aug 2024

• "On the whole a great stay."

  We love Rhos and have been many times in various properties. The location of this one is good though on a slightly busier road, in the front bedrooms there is some traffic noise, though we loved the fact that there was a great bus service on the door step! Pros: Great porch with lots of beach equipment to borrow, easy walk to the seafront and the new promenade and beach are fabulous! Lots of space in the house, plenty of bedrooms, comfy beds. Great kitchen, amazingly well equipped. It even had a toast rack! Not sure I have ever seen that before. Good choice of mugs and bonus of American fridge freezer with water and ice. Lots of games and books to borrow. Lovely garden to sit out in with the delightful aroma of honeysuckle. Cons: Some housekeeping issues. Rock hard sugar in bowl, obviously never changed. Scabby grocery items from previous visitors left in pull out, eg rock hard coffee and opened packets and jars, who knows how long they have been there, need clearing out. Tray left in bottom of oven with oil in. Only one tea towel, hardly any washing up liquid. We also had to buy toilet rolls though apparently this was because normal cleaner was ill. Only one front door key. Although when we contacted the owner they said to use back door key it's not enough in a house that sleeps so many. Inadequate bathrooms for the amount of people. There needs to be another shower downstairs. This has been promised if you look at the reviews but has never happened. Also unsure why they did not put in a bigger bath as there was plenty of space for it. Really bad curtains in master bedroom do not block light. Bring a sleep mask if it will bother you. Odd, as back bedrooms have blackout blinds and curtains. Towels provided are a bit 'mean', although a quality brand they are quite well used.. Bath sheets would be nicer. Bins were full when we arrived as recycling had not been put out. I know that this is down to guests but someone could do with monitoring it. Was very irksome.

  Thank you for your feedback. My apologies about the sugar. However, we have stayed at several properties catering for up to 10 people and usually there is just one set of keys. This is not unusual. Bath towels are usually the size as we provided. We are self catering however, we do provide more than the average self catering accommodation .e.g. dishwasher tablets, one tea towel, soap powder, hand soap etc. There was a toilet roll in every bathroom and I informed you where spares were kept. The bedroom window in the master is too big for a blind but we have heavy lined velvet curtains to block most of the light out. The bins are emptied by the council so we have to rely on them to do their job. We provide salt, pepper, vinegar and oil and items most guests find useful. I will check these out, thank you. Property Owner

  Reviewed by Julie4.1★Aug 2024

• "We had a lovely week at Glendalough large house with plenty of room for 6 adults,3 children and a dog."

  The garden was safe and secure for the children and dog to play in plus the children loved the fish pond. Everywhere was clean and nicely furnished. The children loved the play room, it was nice to have the buckets spades for the beach which is only 5 mins walk. The kitchen was well equipped everything we needed for a large family.

  Thank you for your feedback. Property Owner

  Reviewed by Carole5.0★Jul 2024

• "We had a wonderful week at Glendalough, the house is beautiful and catered for our whole family in so many ways."

  Easily enough room to accommodate our gang, six adults, two kids and two dogs, parking for 3 cars at the front which is always a blessing. Stunning kitchen with large bi-fold windows, for the weather we had it was idyllic, garden is great with a couple of nice sunspots. Bedrooms all great and again worked out well for us, large family bathroom plus the ensuite, more than adequate. Playroom downstairs was an added bonus for the kids and adults! Location to the beach 5 minutes walk, brilliant. We really had a great time and would recommend to all, we will return here I'm sure, especially if we are guaranteed the same weather! Thanks to the owners as well, we had a couple of very minor issues and we had immediate responses even though they were on a family holiday in Italy!

  Thank you for your feedback and hope you visit again soon. Property Owner

  Reviewed by Ian5.0★Jun 2024

• "Very comfortable and spacious property."

  Lovely rear garden which is fully enclosed for your dog to freely explore.Very large kitchen which is fully equipped although an air fryer would have been welcome.Very adequate off road parking space but care needed when reversing out on to the busy main road.We were impressed with the overall cleanliness of the property on arrival.

  Thank you for your feedback. Yes, the road is busy but there is space to turn the car around in the drive and then you can drive out without the need to reverse into the road. Property Owner

  Reviewed by John4.7★Jun 2024

• "Bedding did not smell fresh, towels were small and ruff."

  Pubic hairs in bath and shower. Beware of house keeping bond, we got charged two hundred pound for a dead fly on ceiling, which was nothing to do with us. We left a new sponge in shower, and a tablet found under bed, which we left on side. I do agree we did not clean grill pan, only as we totally forgot, and for that they took the full housing keeping bond two hundred pound. The pans were dirty, which we left on side cos we would not use it, cutlery had to be re washed before use and several cups. Hoover absolutely stunk of dirty dog, and it took two bottles of bleach to get the smell out of the mop to be able to use it. Fake grass smelt of dirty dog also cat poo in garden. We left that property spotless, but she stated it needed deep clean. But we videoed every room before we left and sent it to them as proof but they totally ignored it. Beware of house keeping bond, as we had video evidence, with dates and times included on the condition of the property as we left it, but we were ignored.we have stayed at many holiday let's with Sykes, and Neva had any complaints. Absolutely devastated.

  Thank you for your feedback. I would like to point out that during your stay no complaints were reported to Sykes or ourselves as we would have been more than happy to attend to any issues. If it was as bad as you claim as guests we would expect that this would have been reported. Also, Sykes did not receive any video evidence from you showing the state of the property when you left. As our reviews demonstrate before and after your stay we achieved positive feedback and as the owner I personally attend and clean the property with a team of cleaners to maintain high standards. The property was spotless on arrival and as you arrived at both 12 and 2pm to drop off luggage and use the toilet facilities you told me how lovely it all was. Your stay was two months ago yet nothing was reported until this review to us or Sykes. Our towels are standard size quality Christy towels and we use a steam mop (under the stairs with the hoover etc) to clean floors. The mop you refer to is for use outside( cleaning windowsills, etc). Amongst the many items left behind (including rubbish, washing up etc) there was a sponge and even a large chandelier full of melted candles. We ask guests not to use candles ( in our handbook ) due to fire safety and the fact that we have fire alarms in every room. Our garden is fully enclosed but we cannot stop any cats from coming into the garden but it was thoroughly checked before you arrived. During your stay several neighbours reported all day and night parties and we had to deal with these complaints about the noise, smells and behaviours. In order to keep the housekeeping bond we have to provide evidence of damage to Sykes and also provide receipts for repairs, replacements and deep cleaning etc. The housekeeping bond is not removed without reason and evidence. Property Owner

  Reviewed by Debra1.3★May 2024

• "Absolutely loved this house!"

  A mix of ultra modern and quirky. Proper home from home for the week with everything you could possibly need. Only 5 minutes walk from the beach which the kids loved. Would highly recommend

  Reviewed by Claire5.0★Apr 2024

• "We have stayed here before and again thoroughly enjoyed our visit."

  Lovely and clean with great facilities it provides a great base for some enjoyable dog walks. Near to the promenade and the excellent coffee shops and restaurants. Highly recommended.

  Thank you for your feedback Property Owner

  Reviewed by Ann Marie5.0★Mar 2024

• "Lovely stay."

  Beach is within walking distance. So much to do around there lovely place. Second time we have booked and we have booked it again for next year.

  Thank you for your feedback. Property Owner

  Reviewed by Becky5.0★Mar 2024

• "Brilliant holiday property, clean and tidy and very well equipped - in a handy location for exploring the North Wales coast, the whole (extended) family had a great weekend."

  The house had loads of space and lots of smart TVs which came in very handy - On one especially rainy afternoon, dad was watching rugby in the lounge, my niece was watching Netflix in the back room and me and the brother in law were watching Youtube in the kitchen with a few beers - And we all loved the garden which was immaculate. 10/10 - Oh, and congrats to Rhos on Sea - The new promenade and freshly sanded beach is looking great :o)

  Thank you for your feedback. Property Owner

  Reviewed by Ian5.0★Mar 2024

• "We’ve had a great stay at Glendalough."

  Thank you for your feedback. Property Owner

  Reviewed by Karen4.4★Mar 2024

• "Amazing property, fantastic location, couldn’t ask for anything more."

  Will definitely be booking again.

  Thank you for your feedback and for leaving the house so clean and tidy too. We hope you will return for another holiday soon. Property Owner

  Reviewed by Matthew5.0★Feb 2024

• "We had a fabulous stay at Glendalough in Rhos on Sea over the Christmas period, the property is very spacious, it was perfect for our family with our elderly mum staying in the downstairs bedroom with access to toilet facilities off the utility room."

  The kitchen diner was well equipped with everything we could possibly need, we had a lovely surprise of biscuits, mince pies and milk on our arrival which was a lovely touch. The upstairs bedrooms and bathrooms were all spacious with towels provided, the house was very clean with lovely Christmas decorations throughout. We were impressed with the amount of children's toys and games available to use. The location of the property is excellent as its in walking distance of Rhos on Sea, it is also on a bus route where buses run frequently. We loved our stay at this property and would highly recommend it.

  Thank you for your feedback. We are glad you enjoyed your holiday and hope you visit again. Property Owner

  Reviewed by Anne5.0★Dec 2023

• "We have a lovely stay at Glendalough as a family get together."

  The house had all that we needed and the hosts were welcoming. The house was clean, warm and in a great location, walking distance to the beach and town and a great fish and chip shop!

  Thank you for your feedback . Property Owner

  Reviewed by Rachel5.0★Nov 2023

• "This was a beautiful house with everything we needed to relax."

  Perfectly situated for all local amenities.

  Reviewed by Louise5.0★Nov 2023

• "The house was great for a large family, and very close to the beach which was ..."

  The house was great for a large family, and very close to the beach which was good, everything you needed was there, including children's games, all the family enjoyed there stay here & we would like to come again, thank you

  Reviewed by Ian4.4★Oct 2023

• "My friends and I had a lovely weekend at Glendalough."

  The house was comfy and clean with all the facilities you could wish for. It's in a great location within easy walking distance of the prom, shops, cafes and pubs.

  Reviewed by Susan5.0★Oct 2023

• "Very good plenty of room"

  Reviewed by Scott3.8★Sep 2023

• "The property was brilliant and worked really well for our holiday."

  We had a minor issue with the hot water which was resolved quickly. Unfortunately the information left in the house by the owner was not up to date on hot water and heating. The location of the property was excellent and I would recommend Rhos on Sea without reservation to anyone wanting to go to North Wales.

  Thank you for your feedback. The new system has just been installed to make things easier for guests to use but unfortunately while I was away the cleaner unplugged it! I will update the information. We hope to see you again. Property Owner

  Reviewed by Christine5.0★Sep 2023

• "ATTENTION! Both rear bedroom fire exit windows locked – no keys."

  Notices on bedroom doors state these as emergency exits. Owner keeps citing health and safety issues regarding children climbing out onto the extension flat roof. Keys could be available in a coded key safe or rails installed around flat roof! As we stayed during the September 2023 heatwave it was extremely uncomfortable in the back bedrooms, with only the small window to open. Expecting up to 8 adult guests and perhaps babies, to escape through the front bedroom window, onto the small porch roof, is unrealistic. A fire travelling up the stairs and onto the landing could trap guests in the two back bedrooms. Three exit doors on ground floor, but of no use to guests upstairs in the event of fire. I would suggest the above breaches fire regulations. Key also missing from locked downstairs toilet window, no extractor fan. NO HOT WATER FOR 24 HOURS! Owners did not respond for 18 hours – at 2am – twice! Not resolved for 24 hours, after several more messages through the night. There are NO instructions ANYWHERE regarding the device in the hall. No hot water showers for 24hrs in that heat is unacceptable… and no, we did not want freezing cold showers. Other guests in September 2023 had the same issue with the hot water, according to reviews. Dishwasher did not work for the entire holiday. I checked the filter before attempting to use it for the first and only time, it was clear. Had to hand wash dishes all week and boil kettles when there was no hot water. Dishwasher definitely broken, would not drain. Ground floor bedroom smoke alarm beeped the entire last night keeping us awake – lack of maintenance. Floors downstairs not clean, just dirty/smelly mop & bucket and two old and useless vacuum cleaners to rectify the problem ourselves. Had to sort recycling of previous occupants who had just left it. Plenty of room in recycling bins so no excuse. Instruction folder did not cover everything guests may need to know re appliances/TVs and in any event was out of date in general. Owner blamed being abroad/11 hours difference for the delay in responding, an excuse that has been used several times before in other reviews. Easily remedied by appointing a person to take responsibility for any issues, who is available to respond quickly. Easily remedied too, is to make the housekeepers responsible for checking plugs, dishwasher, recycling, drainer etc, that they are clean and operational before each letting. We found the owners unhelpful and negative, with excuses and irrelevant content. It is worrying that both the owners and Sykes Cottages do not consider our issues are of any consequence, which means it could be the same for future guests. There was no apology, resolution or small gesture of good will, after our holiday was spoilt. Such a shame as it is a pleasant house, in a good location, in one of our favourite places. Sykes themselves opened a complaint case against the owners, not us, but have now closed it, even after asking us to take photos etc as evidence - which shows too, we left the property spotless.

  Thank you for your feedback. Owing to the continuous loss of window keys and guests removing and loosing keys the openings have all now been changed to windows installed with safety latches. All the windows open a small amount as per fire regulations but have a release button so they can fully open when needed for a fire escape. We have 3 exits on the ground floor and two on the first floor. The front and rear windows fully open when the safety latches are pressed allowing for escape onto a flat roof. This was approved by a fire safety officer as the flat roofs are about ten feet off the ground. All rooms have fire alarms and all bedrooms have fire instructions. There is a fire extinguisher on both floors and emergency lighting so all fire regulations are met and approved. I am sorry bout the hot water but the control plug was unplugged, There is now a sign asking for it to not be unplugged. Property Owner

  Reviewed by Joanne2.2★Sep 2023

• "All in all the cottage was excellent."

  Every need had been catered for and the place was spotless. If I were to be extremely picky in order to point to possible improvements to an already very very good set up I would say that the bath is very small almost to the point of uncomfortable for an adult but my two sons and I are all well over 6 feet tall (I did say picky). The only other thing was the recycling bins are very small for waste generated by seven people. (council at fault I know} Back to positives the location was excellent and I would highly recommend this property. We intend to return.

  Thank you for your feedback. We decided to have an extra large shower so we had to find a bath to fit this to accommodate small children. The council recycling is small but unfortunately this is down to the local authority. Delighted that you enjoyed your visit and we hope you will return. Property Owner

  Reviewed by Paul5.0★Jul 2023

• "Have to agree with all the other reviews - Glendalough is fantastic!"

  In addition to the space, comfort and cleanliness, we enjoyed the mix of old and new i.e. the lovely entrance hall and snug, compared to the state-of-the-art kitchen (complete with everything you can think of, including "disco lights", as my grand daughters called the footlights :)). There's also lots to do in the house - books, games, TV's etc - and the beach toys were an added bonus; very much enjoyed by our grandchildren on the nearby beach. Property is close to local amenities - shops, bars, playgrounds etc. - and ideally placed for short car / bus rides to Llandudno, Conwy, Bodnant Gardens (NT). Wonderful.

  Reviewed by Kevan5.0★Jun 2023

• "We arrived at Glenalough and it had the wow factor."

  It was such a beautiful house. Lots of rooms so you could have your own space if needed. The fish pond was loved by my grandchildren. Bedrooms lovely and comfy. All the added touches games, books and toys fabulous. The buckets and spades, beach towels and picnic blanket such a bonus. Beach not far to walk too and Llandudno a short drive away. Just perfect will definitely return.

  Thank you for your feedback. Property Owner

  Reviewed by Margaret4.7★May 2023

• "The house definitely had the WOW factor!"

  Lovely holiday home, one of the best we have stayed in. Everything had been thought of, even down to the ice in the ice maker. Superb. Thank you for a wonderful holiday.

  Thank you for your feedback. We are glad you enjoyed your visit. Property Owner

  Reviewed by Gill5.0★May 2023

• "Glendalough is second to none when it comes to holiday lets."

  The beds were comfortable, the house was spotless when we arrived. It is perfectly placed for the beach and the fish in the pond were an added bonus for our grandson.

  Thank you for your feedback and we are pleased you enjoyed your holiday. Property Owner

  Reviewed by Marion5.0★Mar 2023

• "Firstly, this is the best equipped holiday property we have ever stayed at."

  Nothing is overlooked. It's also a brilliant location. Beds are comfy and plenty of space. I've given it 5 stars for that reason. The only point to note is that if like me you are a light sleeper, it's best to sleep in one of the back bedrooms - the property is on a road that is quiet at night, but a little busy early morning. But for most people, I imagine this isn't a big issue.

  Thank you for your feedback. We have gone to great lengths and expense to provide extra equipment and invested in high quality beds so we appreciate your comments. Property Owner

  Reviewed by Colm5.0★Feb 2023

• "This was our second stay at Glendalough and it didn't disappoint."

  The property was spotless on arrival and once the heating came on it was lovely and cosy. In the meantime we lit the log burner and the front room gas fire which in them selves gave off enough heat. The two showers were very hot and welcoming after a walk on the beach.

  Reviewed by David4.4★Jan 2023

• "This was an amazing house."

  Lovely mix of old and new. Owner was easy to contact. Central for the town and eateries. Didn't want to leave!!!

  Thank you for your feedback. Property Owner

  Reviewed by Jen5.0★Nov 2022

• "Great house for a large group."

  The house was lovely and warm when we arrived and had everything we needed. The beds were very comfortable and there was plenty of space for us all. The location is excellent. Just a short walk to the promenade at Rhos and a short drive to LLandudno with plenty of other places to visit easily accessable. We would definitely recommend this house and would love to stay here again.

  Thank you for your feedback and we hope to see you again. Property Owner

  Reviewed by Debby5.0★Nov 2022

• "Great big building."

  Suited our charity group

  Thank you for your feedback. Property Owner

  Reviewed by Graham5.0★Sep 2022

• "On arrival well pleased until cold left message owner in control of heating rang owner."

  left voicemail for him to call back hour later no call rang home number lady could not help sons property rang skyes told we can only try 6 hours later still no call decided to return home as property cold an even colder mornings returned following day to pack up and got call sykes owner adjusted heating remotely must be fault as house still cold i advise everyone not to touch this property as the owner has not got the respect to call you back which resulted in us going home as in our seventies cutting our holiday short due to owner not returning my call even the gas fire did not work no one should be in control of heating pending 2 days compensation from owner as if he returned call could of discussed the heating problems instead of us having us to come home

  Dear guests My apologies for the delay in response to your heating issues. However, we were on a vacation on my late mother's wishes to return to Bermuda where we had lived, and our son was born. As we were at sea, we had delayed internet and your calls came through at 4am due to time differences. The heating system is not totally in our control as we just have a backup app in case it is needed. In the hall is a thermostat which allows guest to change the heating. This has always been there and is simple to use. I am very sorry you were not able to adjust the heating for your needs. We have been to the property and checked out the heating, it also appeared 90% of the radiators had been turned off by previous guests during the hot summer period. Unfortunately, the batteries inside the gas fire had gone flat, this meant the gas fire was not working, and this too has been fixed. Thanks for letting us know about these issues in time for the colder months. Property Owner

  Reviewed by John3.4★Sep 2022

• "Beautiful house very comfortable, ample supply of items for all sorts of cooking was gutted it was too sunny to try the log burner."

  Very convenient to lots of different places to visit and some amazing takeaways would highly recommend

  Reviewed by Scott5.0★Sep 2022

• "Perfect house for a large family group."

  Excellently equipped and well placed for walks to the beach and shops, or travelling further afield to Llandudno and Conwy. Would certainly stay again.

  Reviewed by Anne-marie4.7★Jul 2022

• "Wonderful property!"

  Lots of room for us all to either be together or apart, garden is stunning as well. We loved our stay and would definitely be back to stay again

  Thank you for your feedback and leaving the house so spotless too. Property Owner

  Reviewed by Ashlee5.0★Jul 2022

• "Genuinely a lovely place to get away with the family nice quiet home and things there for you to use as a bbq etc the only thing is you have to get bbq utensils we could not find any little things like that I found a bit weird, but the house was terrific you felt like it was a home and very comfortable there would happily recommend this place to anyone."

  Thank you for your feedback. We do provide a long handled fish slice, tongs and long kebab sticks. All items are in the kitchen and details given in the guidebook. Some garden cushions and BBQ equipment is in the cupboard above the fridge but there is a poster describing where everything is located eg a dog cupboard and a store cupboard for buckets, spades etc. Glad you had a great visit. Property Owner

  Reviewed by Gordon4.1★Jun 2022

• "Great property with great facilities and cannot fault that."

  The only gripe really was the non availability of the outdoor bbq facility as had been indicated in the listing. We had been looking forward to doing a nice bbq as the weather was good and unfortunately the indoor grill was not really up to the task. Apart from that I cannot fault anything really and we thoroughly enjoyed our stay in a very beautiful house that combines the old structure of the house with all modern facilities inside and you certainly wont be lacking of anything whether you stay here in the winter or the summer. the 5 minute walk to the beach is great during the summer and the heating options of central heating, gas fire and log fires available will keep you nice and toasty during the colder months. I would certainly recommend this property to anyone and would love to come back again when visiting this lovely part of the world!

  Thank you for your feedback. We came to check the BBQ yesterday and found it did have gas and the reading shows it does, we will leave clear instructions for its use. It is a little old now and will be replaced at the end of the year. The indoor BBQ is not designed for heating huge amounts of food or being left to overheat. Glad you enjoyed your visit. Property Owner

  Reviewed by Adnan4.7★Jun 2022

• "Great place for large family holiday."

  Facilities very good would certainly use again. Just one note about the fish food you have a visiting magpie who steals a few hearty meals from the feeder so the fish can be left wanting.

  Thank you for your feedback. Yes the magpie is a total thief. I was hoping the heron model would put it off but nothing works! Property Owner

  Reviewed by Marion4.7★Jun 2022

• "Glendough was a super house that accommodated three generations from 5 to 73 ."

  Really well equipped with everything we needed and plenty of space for all of us. So near to Rhos sea front it was ideal. We had a brilliant week ( with good weather) exploring the area. Grandchildren did want to go home.

  Thank you for your feedback. Property Owner

  Reviewed by Hilda5.0★May 2022

• "This is a dream house to stay in as so much effort has been put into the property."

  The kitchen is unbelievable with it's beautiful coloured tiles and the colourful changing lights around the base of the units and in the skylight of the extension. Everything has been done to a very high standard and it is so close to the sea front of Rhos On Sea. This property is highly recommended.

  Thank you for your feedback. We appreciate your comments as we spent a lot of time and effort on the décor this year. Hope you will visit again. Property Owner

  Reviewed by Richard5.0★May 2022

• "Lovely stay, second year in a row"

  Thank you for your feedback and we hope to see you again next year. Property Owner

  Reviewed by Michael5.0★May 2022

• "Lovely large property in ideal location, just a short walk from the front and town."

  Ideal for a family to use as a base for this lovely part of Wales. Everything provided for a great stay and dog friendly. Will be returning again.

  Reviewed by Susan5.0★May 2022

• "Really enjoyed our week at Glendalough."

  Lovely house, large and comfortable, in a great location.

  Reviewed by Allen5.0★Apr 2022

• "Great house , lovely time with family ."

  Owners lovely , left my phone ,so kindly posting will go back .

  Thank you for your feedback. Property Owner

  Reviewed by Christine5.0★Apr 2022

• "Wonderful property!"

  From the minute we arrived, this felt like a lovely home-from-home. Everything was really clean, the bedrooms were spacious and welcoming, and we particularly loved the social space of the kitchen/diner and the cosiness of the front-room. In essence, the property has everything you need; whether that's sitting out in the garden enjoying a glass of wine, curling up in front of the fire or just taking a short stroll to the beach. Would definitely recommend!

  Thank you for your feedback. We have worked hard to constantly update and improve the property and your words mean a lot. Property Owner

  Reviewed by Emma5.0★Mar 2022

• "Only fault I could make with the property was the lack of a third bathroom/shower room when housing a group of 10 people."

  Other than that really well equipped and spacious house.

  Dear Guests Thank you for your feedback. We plan to put in a shower in the downstairs bathroom later this year meaning we would have three full bathrooms. I was surprised at your score for cleanliness etc as the house has just had a spring clean and been decorated and was 100% spotless when I left. We do request that guests remove rubbish on departure and report any damages. We arrived on your departure day to discover balloons, a blow up Zimmer frame, dog waste inside, and a huge amount of litter. The fish feeder was also damaged causing the pond to be flooded with fish food. This has caused a huge amount of damage to both the Koi carp and the filter and will take a long time to repair. We appreciate guests leaving the property as they found it and were very disappointed in this case. Photos have been sent to Sykes. Regards Yvonne and Hamish. Property Owner

  Reviewed by Stephen4.1★Mar 2022

• "Very spacious comfortable and cosy property with a large kitchen and bathroom."

  Nice big lounge with large tv and gas fire which we had trouble lighting due to a temperamental ignition but when lit it was very warm. Only a short stroll to the promenade and sandy beach. Would come again in the milder weather when there is lots going on.

  Reviewed by David4.7★Jan 2022

• "Great holiday and location was perfect."

  Only criticism was the single bed with no slats. One of the children had to sleep on a mattress on the floor. However it was still a wonderful break and the weather was amazing for New Year. Plenty of places to eat outside so restrictions didn't affect us. Yvonne had left clear instructions, plus a lovely, welcoming email before we arrived. Tray of goodies much appreciated. We would definitely book again.

  Thank you for your feedback. We are glad you had a great holiday and the weather was great for the time of year. Just like to comment that the single bed you refer to does not have slats as it has a proper sprung mattress base and a sprung mattress on top that you find on all high quality beds. We find this to be a long lasting solution as slats tend to be broken more frequently and we have had to replace 3 slated beds this year. We are sorry if you did not notice this was the case. Look forward to you staying again. Property Owner

  Reviewed by Ann Marie4.7★Dec 2021

• "We spent a wonderful holiday."

  The house is equipped with everything, a lot of space for 10 people, clean and comfortable. Plus polite and helpful host, You do not need more. Thank you Yvonne. It is perfect place for short break or long holiday during the summer or winter. Highly recommend!

  Thank you for your feedback and for leaving the house so clean too. Property Owner

  Reviewed by Iskren5.0★Dec 2021

• "Lovely, well equipped property."

  Nice location. Good contact with owners. Would definitely recommend

  Thank you we are glad you had a lovely holiday. Property Owner

  Reviewed by Jo5.0★Nov 2021

• "Really enjoyed our break at Glendalough."

  Ideal location for our group of 9. House had everything we needed and will return if in the area.

  Reviewed by June5.0★Nov 2021

• "Glendalloch was very comfortable and all the facilities were excellent."

  It is very spacious so their is plenty room for everybody to move about. I am looking forward to possibly going again next year.

  Reviewed by James5.0★Oct 2021

• "Or second stay here."

  Lovely big well equipped house...great communication with owner...we'll be back next year.

  Reviewed by Mark5.0★Sep 2021

• "The cottage location was perfect - easy access to all the attractions in North wales and a lovely place to walk into Rhos on sea in a evening."

  The cleaners really let this place down and the lack of utilities in the kitchen. The tumble drier was filthy, the bathroom showers had mould along the silicone, there was other people's clothes in the dressing table in master bedroom, making you think a proper clean had not been done. (Pictures available) As the house 5 bedrooms the kitchen lacked a few basic items for a large family, who hoped to cook a few family meals - examples such as one baking/roasting tray, no Yorkshire pudding tray, no spare bin bags and no measuring jug... We have been using Sykes cottages for many many years and this is the first negative feedback given. Such a shame as the house is stunning but is let down by the cleaners.

  Dear Mrs. Owen. Thank you for your feedback and comment about the house being stunning. We have had previous feedback about our kitchen ware with comments such as "really good selection of kitchen ware", "kitchen really well equipped "etc. We cannot provide for all possibilities eg soufflé dishes etc. We provide many extra items above and beyond what is expected for self catering accommodation like washing powder, dog treats etc. The shower is not mouldy, but the clear sealant has discoloured and is due to be replaced in the off season. We are exceptionally sorry that clothes were found in the drawer and this has been mentioned to the cleaner. We do a thorough clean each visit and we are sorry if you felt this was not done to your satisfaction, but we strive to take onboard all your comments and thank you for the feedback. Property Owner

  Reviewed by Emma2.5★Sep 2021

• "Another brilliant holiday at Glendalough."

  Clean, comfortable and welcoming. Everything you could want has been catered for suitable for all ages. Excellent location for all amenities and secure garden. Owners very approachable and caring. A wonderful find.

  Reviewed by Rita5.0★Sep 2021

• "Glendalough is an ideal house for a seaside holiday."

  There's plenty of comfortable space, the rooms are all a good size and it is in a quiet residential area. The beach and a snack bar are within a 5 mins walk and 10 mins to shops and other places to drink and eat. The Zoo is just a few minutes drive and Llandudno about 10 minutes away. Wouldn't hesitate to book again.

  Reviewed by Christine4.1★Aug 2021

• "Likes ,great location ,loads of space , well equipped We found the property ..."

  Likes ,great location ,loads of space , well equipped We found the property very clean And we had a lovely stay Slight niggles ,sofa in kitchen is tired , and single beds in back rooms uncomfortable spring mattress We bought a mattress topper

  Thank you for your feedback and the many kind compliments. All the beds except two were new last year. On closer examination we have decided to replace the two mattresses in the back bedroom as we appreciate that children love to jump on beds (having fostered 12 children) and they do get worn out quickly. Two new beds are arriving today. These are luxury Bamboo mattresses we ordered a while ago. Furniture items were delayed due to Covid but have now arrived and we are delivering them this week. We are also replacing the sofa in the rear lounge too as it has been subject to wear and tear too. We are constantly updating and improving the property and hope you will see these improvements next year. Property Owner

  Reviewed by John4.4★Jul 2021

• "Lovely property and only five minute walk to the seafront."

  Ideal family property with lots of space and really good selection of kitchen ware.

  Reviewed by Jayne3.8★Jul 2021

• "The house was amazing - had everything we could possibly have needed for our week away and the welcome gifts much appreciated especially the doggie treats."

  Only one slight issue, no blinds on patio doors so the sun was a bit of a problem in the evening but a very nice problem to have had a by no means a complaint. Yvonne very helpful and replied immediately with a couple of queries I had prior to arrival- would definitely recommend and hope to visit again in the not to distant future

  Reviewed by Carol5.0★Jun 2021

• "Service from sykes fantastic."

  easy to use website, responsive to queries, " before you go" email with key code, directions etc very helpful. House great overall. Fantastic convenient location 2 mins from the sea and the town of rhos with cfes, supermarkets, shops etc. lots of child friendly attractions and walks nearby. Owners very helpful, responsive , easy to contact, Lovely big house, great garden to relax in, pond well covered, felt safe letting my children play in the garden. nice to have some children's toys, dvds etc to use. Kitchen really well equipped, lovely big fridge and freezer. However the house is starting to get a little tatty, the 4 single bed matresses are absolutely knackered, even my 3 yr old asked why there were metal circles poking into her. the dining chairs have temporary covers on them but are essentially perished and shed foam when you touch them. Possibly we just followed a very messy group but the house needs a really good clean. Kitchen and bathrooms were clean but there was quite a lot of dog fur round skirtings and in corners, old popcorn down the back of the reclining sofa, and someone else's dirty t-shirt in the downstairs bedroom behind the shelf. As others have commented the lounge smelt very "doggy" but once we rolled up and removed the rug it was fine, and the owner tells me she has already dealt with this since our departure. Overall we had a great holiday and would consider booking again.

  Reviewed by Becky3.1★Jun 2021

• "Fabulous place to stay."

  All the home comforts and everything we could possibly need for our stay with children and pet!. Great location.

  Reviewed by Kath5.0★Jun 2021

• "The accommodation was excellent."

  Very pleased.

  Reviewed by John5.0★Jun 2021

• "Good location short walk to beach and centre of Rhos on sea for facilities."

  Nice garden to sit out our granddaughter loved the fish in the pond. Very spacious house no small rooms and the kitchen was well fitted with everything you could need.

  Reviewed by Julie3.8★May 2021

• "Lovely midweek September break in this large well equipped property."

  Owner very helpful. Will definately be booking again.

  Reviewed by Mark5.0★Sep 2020

• "Great property; clean; great location; Conwy is amazing, with some great little shops and a lovely harbour."

  Reviewed by Deborah5.0★Sep 2020

• "Hi its hard and unfair to give feedback though questions."

  So here we go , the property was large and this was brilliant for the kids and with it being old the walls were solid so we wern't bothered by the kids noise ,kitchen very well equipped, it's a very lovely property. Unfortunately there was a very strong smell of dog In the front room this was very unpleasant. My advice would be to improve the front of the property and make sure the cleaning team do a proper job, please don't take this the wrong way i believe in being honest. The above hasn't put me off and I would love to return.

  We appreciate all feedback and you have many positive comments and despite a low score say you would like to return. However I would like to point out that our property scored a 100% in reviews just two weeks after your visit with no mention of dog smells. We do accommodate pets and the front room is thoroughly cleaned by myself the owner after each visit. In light of your comments all the upholstery has been shampooed and the rug changed to further ensure there are no pet aromas. In our departure information we do request that visitors remove food and rubbish. Unfortunately you did not follow the requests and we spent over an hour removing sweet wrappers, hair extensions, crisp packets under mattresses and marshmallows behind beds. All the beach toys were scattered throughout the property and damage done to a light switch. This was the first time we have ever had to do so much clearing up after guests as all our other guests have been very respectful of the property. Property Owner

  Reviewed by Maria3.1★Aug 2020

• "Lovely house in great location and lovely garden."

  Friendly and attentive owner although not being dog owners ourselves found dog hair / smell an issue in some areas of the house.

  Reviewed by Rachel3.8★Aug 2020

• "We had a fabulous week in Glendalough."

  Very comfortable, spacious house. Lots of lovely touches such as a welcome tray (with tea, coffee, bread etc) and helpful dog equipment. We particularly liked the ‘disco’ lights in the kitchen and the dog-friendly, secure garden. The children loved watching and feeding the fish. Very friendly, accommodating owner. Great location, short walk to seafront and to a nearby nature reserve. Rhos On Sea is a charming resort, nice shops, cafes and takeaways. We would love to return!

  Reviewed by Claire5.0★Jul 2020

• "Unfortunately, due to unexpected circumstances only half our party were able to go but it was wonderful having all the space to ourselves in this lovely family home."

  A few minute from the beach and main attractions and a short drive to places of interest in the area. The weather was very kind and we all enjoyed our break and returned home relaxed and refreshed.

  Reviewed by Rita4.7★Jul 2020

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