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"Apartment was OK but there was issues that had been reported before and still not been put right but these did not spoil our holiday property could do with more maintenance."
Reviewed by Julian3.4★Apr 2024
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"On arrival it was impossible to open front door so used back one or patio doors."
It was freezing cold, there was no water in boiler so no hot water and no heating. Instructions in pack and note on boiler explained how to refill. however only screwdriver was tiny electrical one so we had to go and buy one. Spoke eventually to owner who just kept saying it was all right 2 weeks ago and was serviced in October, not helpful, and knew nothing about note on boiler. Heating took at least 3 hours to warm place. Also broken sill on back door and very deep step down. We had driven for 5 hours, are in our seventies and i had my arm in plaster. Fortunately my son came over to help us. I find it strange that instructions are needed to refill boiler, not sort of thing you expect to have to do on holiday. There was also a hint in conversation that, as it was ok 2 wks previous it might be down to us? Would definitely not go back here.
Reviewed by Christine2.2★Mar 2024
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"As with all the other Sykes' properties we have stayed at over the last few years, Whistle Stop Apartments exceeded our expectations!"
It was very spacious, spotlessly clean and extremely comfortable!
We particularly liked the rather large private area immediately outside the apartment where we could relax in the brilliant sunshine after a hard day on the beach!
We also liked the apartment's location adjacent to the quay and the harbour.
Reviewed by Keith5.0★Sep 2023
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"Unable to get access to property on arrival as key wasn’t in key lock."
Then had difficulty getting through to helpline as calls were going straight to voicemail. Eventually got into property three hours after arrival.
Lock to front door difficult to operate, in the end used patio doors to get into and out of property. This had been mentioned on previous reviews.
Reviewed by Liam4.1★Aug 2023
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"Absolutely loved the Whistle Stop."
We've stayed at other Sykes apartments in the vicinity which are all just as amazing, but this one is definitely #1 for us now.
Seen a couple of reviews regarding cleanliness issues and other things, but we genuinely found nothing wrong during our stay. Comfortable apartment, great working facilities, perfect harbour views, brilliant night sleeps, the list goes on...
Will definitely be coming again soon and recommending this place to people we know who wish to stay in such a perfectly situated apartment in a perfect harbour town that is honestly a second home to us now.
10/10.
Thank you and pleased you had an amazing time. Look forward to welcoming you back.
Property Owner
Reviewed by Christopher5.0★Aug 2023
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"It was really disappointing that the property still had a pile of rusty patio furniture dumped on the ground outside and a very rusty shower rack in the bathroom."
These have been flagged up in previous reviews and there is no justification for not sorting them out, a decent stainless steel shower rack is going to cost less than £25, I do realise patio furniture is a more substantial investment however the aluminium/stainless steel sets as used by the other holiday cottages on site are not that expensive and don't rust, even a wooden bench would be better than nothing.
On the plus side the sofa's did not seem that uncomfortable to us as these have been mentioned on previous reviews.
A great location in Porthmadog with easy parking and a nice feel to the development, property is well equipped although needs better cleaning/maintenance as hairballs under the sofas etc, basin plug does not hold the water in and the door stops although a good idea would be allot better being the traditional wedge shaped ones rather than a piece of wood.
Good comfortable beds and lots of storage space in the bedrooms, would be useful to have more storage space in the kitchen cupboards so maybe supply less wine glasses?
We would stay there again and do recommend the property to stay in but please sort out the patio furniture and the rusty shower rack!
Reviewed by Piers2.8★Jul 2023
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"Location 10/10
Apartment 5/10 needs attention on the following: very rusty wall rack and towel rail in bathroom, settee falling to bits and very uncomfortable, fridge doesn’t seem to be working as worktop gets very warm above fridge, patio set is just left on floor outside apartment rusty and not usable ( others have commented and still nothing has been done."
So it looks like this is just another review to add to the collection.
Hi,
Thanks for your feedback.
We are awaiting delivery of new patio furniture and sofas which we are hoping to be delivered by the end of the month.
Property Owner
Reviewed by Robin2.5★Jul 2023
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"The location of the apartment is wonderful, with private parking space."
Bedrooms beautiful and comfortable. Lots of wardrobe and drawer space.
Big bath with over shower and great hot water. Needs rusty metal wall shelf replacing.
Comfy lounge. WiFi about 95% on line.
Kitchen had everything we needed.
Our only disappointment was the outside patio furniture which was very, very rusty and not usable. Better to remove it completely and not advertise, or replace it.
We would go back again.
Reviewed by Lynn4.4★Jun 2023
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"Nice apartment."
Couldn’t open the main door so had to use patio door all the time. Sofas not comfortable at all. Kitchen not really well equipped, no grater, no cafetière.
Area lovely.
Reviewed by Sian3.1★Apr 2023
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"We had a wonderful few days."
Comfort was low due to sofas slept like logs bed comfortable.
Reviewed by Elizabeth3.4★Mar 2023
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"Cushions on sofas were a little flat."
The instructions for accessing the courtyard by car that we received beforehand, stated that there was a key safe and the fob to open the gates to allow the car through was in this key safe. it was not. We couldn't open the front door with the key provided either. I got the car into the parking area by using the other gateway and accessed the property through patio doors. The fob for the security gate was on the microwave and the instructions inside the property informed us to return it to the top of the microwave when leaving. Conflicting instructions . . . . we had a fantastic mini break and it did not detract from the overall experience. Will definitely book again.
Reviewed by Jane4.7★Mar 2023
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"What a wonderful place to stay."
We were very comfortable. Very central to everything.
Would love to come back when everything has opened up.
Reviewed by Necia4.7★Mar 2023
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"It was a lovely apartment in the heart of Porthmadog."
We thoroughly enjoyed our stay and would return again.
Reviewed by Meirwen5.0★Feb 2023
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"We have stayed at various properties in Oakley Mews over the years and all of them have been of a high standard and this apartment was no exception."
The front door needs replacing but to be fair the owner left a note stating that a new one has been ordered and they are awaiting installation. The only other thing I could fault was the wire rack in the shower was a bit rusty. The location is excellent, the property was warm and the bed was comfortable. Would have no hesitation in staying here again.
Reviewed by Judith4.7★Feb 2023
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