Fox Retreat

Pros- spotlessly clean and tidy, bedding was clean and fresh.

Wonderful location for trips around north Yorkshire, plenty of parking space, lovely park next to the property for children. The property was very roomy enough for large parties of guests. Great for dog owners plenty of walks close by. Cons- when we arrived the WiFi didn't work. We contacted the owner who was very abrupt and sent someone out to tell us it was broken and they couldn't do much about it. The next day we contacted the owner again and another person came out and told us the password was incorrect on the welcome sheet - the WiFi then briefly worked, but only for a few minutes, poor connection and didn't even connect on both smart TVs, so we couldn't watch them all the time we were there. The hot tub when tuned on was extremely foamy, which we've never experienced having stayed at properties with hot tubs in the past. Quite a few of the light fittings in the property were hanging off and very dangerous with some wires exposed. With it being such a large property there was no dishwasher, no washing machine, no hairdryer and no welcome basket, which would have been a nice personal touch. We have stayed at many "luxury" property's, which provided most if not all of these. I would have liked to have seen these for what we paid. Overall we had a pleasant time, but the property fell short on a few basic expectations.

We stayed for a week 15/9/25 the accommodation could be 5

The house itself is spacious and generally well-equipped, with amenities like an ironing board, iron, and clothesline.

However, a washing machine would have made these items more practical to use. While the interior was okay, the outdoor area was not as well-maintained as the pictures suggest, which was a bit disappointing. In some parts, it felt like things had been finished in a rush. Overall, decent, but not quite as advertised.

We we're very satisfied with the weekend break and the property we had a lovely weekend chilling in the hot tub the twin beds wernt idea as 3 couples but we managed and it wouldn't stop us coming back and understand it has to be family friendly we had a few issues with sticky leaves underfoot and was worried about walking them in the bungalow but other than that no issues at all and I'm sure we will be back xx

Myself and my friends stayed here for new year and had an amazing time.

The cottage was very clean and spotless. We all agreed that we couldn’t have found a better place to stay for our new year getaway. Would definitely recommend it to anyone looking for a great place to stay.

Needed more lighting outside ie front door and back porch but lovely views and quiet location we loved it and we enjoyed our visit

The hot tub made the house and was fabulous!

Excellent value for money. Site staff very friendly. Be aware if you are attracted to this property as it is a bungalow there are steps - particularly a step down into the kitchen. It was really cold when we arrived but warmed up quickly. Heating is very efficient. Shame there was no welcome box - not even a pint of milk, luckily (after our last experience.. where there wasn't even a tea bag in the property) we were prepared! Kitchen equipment is very basic and could do with more utensils - such as scissors, fruit bowl, more mugs. Beds all comfy and the dressing gowns are a nice touch and lovely quality towels. The ensuite bedroom / bathroom is very compact with a very narrow entrance. More furniture in bedrooms, such as a chair for clothing would be good plus a few homely touches. Some of the facilities need a bit of TLC, my son was certain the bathroom light switch would fall off, twin bedroom radiator doesn't work - sign on it and there is no head on the electric shower. Hooks on doors would be useful too and less harsh lighing.

A lovely weekend stay.

The property is large and more spacious than we thought it would be. The hot tub is great and easily fitted our family of 4 in. It is cleaned daily and staff were friendly and efficient. Large kitchen had everything we needed. It is situated on at the front of the holiday park, you don’t need to enter the park, so it feels more private. However, it directly backs onto the kids play park, so you can hear kids playing but still felt private. Park useful if you have younger kids with you. Would definitely stay again.

Overall a lovely stay however facilities and maintenance let this property down - a few minor add ons / tweaks would level up this property significantly.

Much bigger fridge - if booking for a night or two this fridge is not enough for up to 6 people providing their own food and drink. Full size mirror - not one within the whole property. Ironing Board & Iron. Main bathroom shower splash board needs to be better - doesn’t stop the water spraying all over the floor. Cash machine on site - Bar is cash only but no where of getting out cash for use of this. Some kind of outdoor lighting for when the evening draws in. Would recommend and stay again in future still.

Fabulous property enjoyed by us all .

Hot tub extra added bonus . Relaxing weekend . Accommodation immaculate and very spacious .

Our stay at the property was plagued by a series of issues that turned what was meant to be a relaxing weekend into a stressful ordeal.

From the master bed lacking basic bedding to the curtain falling in one room, and the inadequate ventilation in the kitchen due to the hob's exhaust, it was clear that preparation was lacking. The most pressing problem arose with the electric shower in the main bathroom, which began leaking aggressively on the first night. Despite attempts to contact management, no assistance was provided until the next morning, when they could only disable the shower altogether. Promises of a plumber's arrival went unfulfilled, leaving us to improvise with cold water from a bucket and a kettle. The lack of hot water persisted throughout our stay, with repeated attempts to resolve the issue proving fruitless. Eventually, we were offered access to another facility, but it was too little, too late. The compensation and resolution provided by the owner were insufficient and failed to address the urgency of the situation. Overall, our experience was far from satisfactory, highlighting serious shortcomings in property management and guest satisfaction.