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"It was a cozy lodge."
Sofa was a little low for me and not that comfy.
I know it is the responsibility of the exiting occupants to ensure things are clean, BUT, we could not use the toaster as it contained so much debris. Perhaps the cleaners could ensure that things are clean and ready for the incoming occupants, actually clean and not just tidy.
Thank you for your feedback, it is very very unusual for our cleaners to miss the debris in a toaster if you had contacted us via the helpline number we would have changed the toaster straight away. However we are pleased you enjoyed your week with us .
Property Owner
Reviewed by Linda4.0★Jul 2026
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"Second visit to the lodges, stayed in Ransom."
Loved having the balcony this time., much better for our dog too. No windows open when we arrived so floors in living room area were still wet with strong smell of bleach, bottle found under sofa from last guests and cushions on sofa put back incorrectly which let it down. Kitchen, bedroom, bathroom immaculate, Living room looked like my husbands work. We had a fab time tho and this didn’t spoil our stay but you did ask for feedback
Thank you for your review - sorry they missed the bottle the housekeeping team are under pressure at the moment and are rushing all over Cleveland area everyday as we enjoy the glorious British summer weather, Bless your Husband bet he tries his best though.
Hopefully see you again soon.
Property Owner
Reviewed by Cheryl4.0★Jun 2026
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"We had a lovely stay at Ramson."
It's great having the front area to sit out and know my dog is safe. The interior was tastefully decorated and has everything you would need. It's our second visit to the lodges, we stayed at Snowdrop many years ago. We love the area, it's so peaceful and we love watching the Peacocks, ducks and squirrels. Would highly recommend to anyone.
Thank you for your lovely review - nice to try different lodges isn't it have you found your favourite yet?
Look forward to seeing you again hopefully.
Property Owner
Reviewed by Julie5.0★Jun 2026
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"W C. in bathroom needed a Grab Rail."
Useful for elderly or infirm. A legal requirement for duty of care. 4 tea plates instead of the 3 would have been better in the kitchen cupboard. Otherwise excellent accomodation all round.
Thank you so much for your kind words and for rating our accommodation so highly for cleanliness, comfort, and facilities. We're really pleased to hear you enjoyed your stay overall.
We truly appreciate your suggestion regarding the grab rail in the bathroom. While our property is not currently advertised as accessible or specifically adapted for guests with mobility needs, we understand how helpful such features can be for some visitors. We'll certainly take this on board as we continue to improve the space.
And thank you also for the note about the tea plates — a simple fix we’ll be sure to sort out right away!
We hope to welcome you back again in the future.
Property Owner
Reviewed by Peter5.0★Jul 2025
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"A lovely stay at the Ramson lodge."
Very relaxing quiet location, ideal for two senior citizens and their dog. Definitely would return.
We are so pleased you and your dog enjoyed your stay at Ramson Lodge . Look forward to hopefully seeing you again.
Property Owner
Reviewed by David5.0★Jul 2025
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"When we got into the cabin it was very clean then when we went to use the cutlery out of the draw some of the cutlery had dry food still on them and also the plates hadn't been washed apart from that it was a lovely place to stay."
Oh no we are so so sorry about that , I know that is definitely not the norm for our housekeeping team and will pass your comments onto the owner of the cleaning company as we certainly don’t want a repeat of that error. Hope it didn’t spoil your stay as it is a lovely lodge.
Property Owner
Reviewed by Gary5.0★Jun 2025
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"A very nice clean and well kitted out lodge in an excellent location and to find a top quality welcome pack on arrival, was a real bonus."
For anyone looking for a comfortable stay in a picturesque place, with only 11 other lodges and have wild life on your doorstep with peacocks around, this is it. Highly recommended.
We are so pleased you enjoyed your stay and thank you for your lovely review.
Hope to see you again.
Property Owner
Reviewed by Anne4.0★May 2025
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"Lovely lodge, very clean and comfortable."
Beautiful setting and quiet when we were there. Wonderful listening to the bird song whilst sat enjoying a cuppa on the veranda. Close to Saltburn-By-The-Sea and easy access to the coast and surrounding countryside.
Thank you for your lovely review - yes it’s a beautiful little spot isn’t it.
Hope to see you again.
Property Owner
Reviewed by Carol5.0★May 2025
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"Fantastic lodge in a stunning location, would definitely recommend and return."
Wow thank you for your lovely review - we are glad you appreciated the lodge and setting as much as we do , look forward to hopefully seeing you again soon.
Property Owner
Reviewed by Dawn5.0★May 2025
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"I had a lovely stay at the Ransom and thoroughly enjoyed the tranquility of the grounds."
The cottage had everything you need and was clean and comfortable. My little dog thoroughly enjoyed watching the peacocks from the enclosed decking area! The only negative is that the key code that was provided, was incorrect but it got sorted promptly once I contacted Sykes. I am looking to return later this year!
Thank you for your lovely review - we’ve got you booked in
Property Owner
Reviewed by Ronell5.0★Mar 2025
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"Very well equipped and comfortable lodge."
Lovely location and beautiful grounds to wander around in
Thank you so much for taking the time to send a lovely review.
Property Owner
Reviewed by Jill5.0★Oct 2024
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"Tunning location and thoroughly enjoyed our stay and will stay again."
Only 2 negatives. The bed is on wheels on laminate flooring and flew across the bedroom the first time I sat on the edge. The TV has a very limited number of channels. No BBC but we were able to sign into our BBC iPlayer and Prime Video accounts.
Hopefully the dog barking next door won’t be there next time!
Thank you for your review we will take a look at the tv it is checked on a weekly basis probably just needs a retune after a power cut , you could have given us a ring we could have dealt with that during your stay. Look forward to hopefully seeing you again.
Property Owner
Reviewed by Linda4.0★Oct 2024
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"We really enjoyed our stay at Ramson."
The lodge was equipped with everything we needed for our stay. Lovely and clean and comfortable and a lovely surprise hamper on arrival. We would definitely stay again. Kind regards, Kevin and Kerry Lowbridge
We are so pleased you enjoyed your time at Ramson lodge and hope to welcome you back again sometime.
Property Owner
Reviewed by Kerry5.0★Aug 2024
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