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"The only real issue was parking."
It was really difficult to find a spot nearby and it’s such a shame there isn’t a place in the car park down the track. The bathroom light was flickering so might be about to stop working. There were no bin liners provided so had to buy some for the kitchen pedal bin.
Reviewed by Antony3.8★Aug 2025
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"Beautiful cottage, clean, everything you could possibly need, good location in a ..."
Beautiful cottage, clean, everything you could possibly need, good location in a nice town within easy reach of other welcoming villages with good facilities
Thank you for your feedback. I am glad you had a pleasant stay.
Property Owner
Reviewed by Gordon5.0★Jul 2025
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"Scruffy exterior, no outside area as stated (stacked with bins)."
Crumbs on kitchen surfaces and table. Crumbs on livingroom carpet. Floors generally unclean and not vacuumed.
Dirty crockery. Dishwasher out of use as no salt or rinse aid (we bought some) but still didn't work.
Welcome pack - 1 carton of milk! Two very thin loo rolls only.
Soft furnishings dirty. Sofa and chair both very dirty, sofa smelly. Fireplace had animal hairs and cobwebs. Cobwebs round windows.
Bathroom smelly.
Although we complained nothing was done.
We were so uncomfortable we came home half way through our holiday.
I am sorry to hear that you found the accommodation not up to the usual standard with cleanliness. I have raised this issue with the housekeepers.
I do not understand why the dishwasher was not performing properly. It is less than 2 years old and this is the first complaint about his.
In terms of the wheelie bins in the seating area outside these were new ones that the council had delivered to replace the existing recycling boxes. The outside area has now been modified to accommodate these. There had been no advance notice of the delivery of these wheelie bins so I can only apologise that they were in the way at the time of your stay.
I do not know where the unsightly plant boxes near the front door had come from. These have now been removed..
Thank you for raising these issues which have hopefully now been addressed in a satisfactory way.
Property Owner
Reviewed by Ellanor1.3★Jun 2025
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"Great location, house had all cooking utensils."
It was a dark house, but this is to be expected in the type of house.
Location was great, literally round the back of high street. Would stay again.
No outside area, this was okay as weather chilly but in summer would not be good if like to sit out.
Thank you for your feedback. I am glad you enjoyed your stay.
Property Owner
Reviewed by Tracy5.0★Apr 2025
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"Lovely cottage very comfortable beds and sitting room and great location."
We just wished you could have a car park space in car park above cottage. Happy to pay extra. A bread bin would be useful. If you leave more cleaning materials we would have cleaned better.
Thank you for your helpful comments. I will add bread bin to the list for improvements. Parking in the private car park not so easy I am afraid.
Property Owner
Reviewed by Peter5.0★Apr 2025
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"Great property, but I would expect now that the tv is a smart TV and slightly larger."
Most properties have smart tv capabilities to log into personal streaming accounts
Thank you for your comments. The TV is something I aim to look at in the near future.
Property Owner
Reviewed by Fiona3.4★Oct 2024
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"This property is a gem in pickering, the pictures don't do it justice, the ..."
This property is a gem in pickering, the pictures don't do it justice, the beds are very comfortable to sleep in , the house is very clean and perfect to travel to whitby and the surrounding area
Thank you for your kind feedback. I am glad you enjoyed your stay.
Property Owner
Reviewed by Warren5.0★Oct 2024
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"We have had a lovely stay in this very cosy and tastefully decorated cottage."
The position is perfect for all the amenities around. We were lucky with parking every day outside the Spice 4 U Indian restaurant. We had amazing fish and chips in Capplemans and also recommend The Fortune Inn... Also highly recommend a visit to Thornton Dale a beautiful quaint village. If I have to be a bit nit picky we did find the TV a wee bit small for our 60+ eyes.....otherwise 10/10.
Thank you for your feedback. I am glad you enjoyed your stay.
Property Owner
Reviewed by Pauline5.0★Sep 2024
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"Property is in a poor state, needs attention, outside appearance is nicer than the interior."
Bed was fine but all other furniture was lacking any comfort.
Location whilst central is down an allleyway which affords very little natural daylight, windows only on the front of the property making the cottage a black hole on entering so lights have to be on at all times. There is no garden even though the property is dog friendly ! but there is a bench you can sit on on the gravel drive which leads to a parking area for all other residence but not those at No. 39, the bench is positioned opposite the adjoining cottage. Parking nearby was a big problem, had to pay and display in the Ropery Car Park on many occasions.
I would not recommend this property
If this is the calibre of the property under the Sykes umbrella then we won’t be using you again
I am sorry to see that the cottage was not to your liking. The advertised description is accurate and as with any building there will always be minor ongoing maintenance issues to be dealt with . The aim is always to keep on top of these. I do not recognise your comment about the property being in a poor state.
I hope you are more successful in finding something you like in future.
Property Owner
Reviewed by Pauline1.3★Aug 2024
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"Nice cottage in an ideal location within Pickering."
Convenient for the town and exploring North Yorkshire.
Reviewed by Graham4.4★Aug 2024
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"Excellent position near Pickering, shops, station etc."
Very comfy bed ( my wife says the most comfortable bed & pillows ever slept in )
Very clean, comfortable & a ‘ homely feel ‘
Great kit then facilities ( thre only addition would be a washing machine but, realise space is tight )
Reviewed by Neil5.0★Jun 2024
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"Our second stay at this lovely quaint cottage."
Ideal location for NYM railway, Eden Camp and other nearby tourist attractions and of course 5 mins walk to Pickering town centre with lots of independent shops and a market every Monday.
Thank you for your kind comments. I am glad you enjoyed your stay,
Property Owner
Reviewed by Sarah5.0★May 2024
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"To whom it may concern we are a bit disappointed."
On arrival we were given 1 bath towel each. I bath mat and 1 hand towel. We would like to let you know that the shower hose is leaking wasting a lot of water..The windows swelled with the damp and we could not open them. The Master bedroom window allows water in when raining . Hope this helps for future improvements.
I am sorry to hear about the various problems you encountered. Since your stay the bathroom has received attention to a number of minor issues including new shower hose ,grouting and towel rail. New additional sheets and bedding have been supplied and the cleaners/housekeepers have been changed to a new company. This company has performed a deep clean. The outside windows are waiting for suitable weather for a repaint from professional painters.
New crockery and cutlery have been supplied for the kitchen.
I hope this will improve the experience for future guests.
Property Owner
Reviewed by Frances2.8★Oct 2023
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"Loved the cottage it is so pretty and in an excellent location, in fact our car did not move all week as there was so much to do locally within walking distance."
The speed the cottage was cleaned as we were a late booking was amazing this was done to a very high standard. The bed was comfortable, good shower, more than enough kitchen utensils, crockery etc, for cooking/eating in and on an evening it was warm and cosy throughout. Thank you also for the welcome package it was very welcomed indeed totally unexpected - thank you to the owner for making it all happen so quickly we had a fantastic week in Pickering.
Thank you for your feedback. I am glad you enjoyed your stay.
Property Owner
Reviewed by Sarah5.0★Sep 2023
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"Good afternoon
We really enjoyed our stay at Adelaides Cottage - the location was perfect."
There was a lot of dog hair still in the property - my husbands black fleece was covered in fine white dog hair after sitting on the settee and his black socks were also covered from the carpet.
We tried to use the vacuum to give it a clean but to be honest it was not really working very well.
There was also a lack of a dustpan which would of made things a bit easier to keep clean when entering the kitchen from the outside.
The shower hose (externally) needs a really good clean and this was full of black mould in the grooves and it all needs to be re masticked around the shower as this was mouldy (not great when you suffer with asthma).
On a whole when you look past this we did enjoy our stay but feel it could be cleaned a little better between visitors.
Thank you for your feedback and raising these issues. Since your stay the cottage has been supplied with a Henry Hoover Pet which should be more effective with the pet hair. The cottage has also had a deep clean and new cleaners/housekeepers recently employed.
The shower hose has been replaced and the mastic renewed where needed.
There have also been a number of other improvements which should improve the experience for future guests.
Property Owner
Reviewed by Sarah3.1★Sep 2023
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"Excellent cottage very comfortable everything on hand,parking can be at times problematic and one little problem was there was a lot of cobwebs although the cottage itself was exceptionally clean I think this should be addressed,overall excellent,would recommend and will definitely return ."
.Regards Steve Gilks …August 2023………
Reviewed by Stephen4.7★Aug 2023
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"We arrived at the cottage 7pm."
When we went into the bedrooms there was an awful smell, soon found out that it was the towels, they were very damp and smelt of dog .... I think the towels had been washed in a machine that had previously washed towels.... unable to use them. Had to wait until the sunday and went to a shop called Yorkshire Trading opened
at 10am to buy four new bath towels. Sat down on the large sofa only to find a long haired dog had been there first,,, we were covered in hairs.
Reviewed by Jill3.1★Jul 2023
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"Lovely cottage and it was wonderful of the owner to provide us with a freezer."
It wouldn't have been a problem other than it being Christmas and we had quite a lot of treats!
Lovely stay, people around Pickering nice and friendly, shops nice and plenty of places to eat and drink. Very cosy and warm in cottage. We really enjoyed our Christmas there
Reviewed by Gina3.8★Dec 2022
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