Bracken Cottage

22 Customer Reviews

• "Loved our stay at Bracken Cottage, accommodation was spotlessly clean, beds were comfortable, the kitchen had all the equipment needed during our stay."

  Loved the hot tub, we were a little worried because we’ve never used a wood burning one before but soon got the hang of it. Overall it was an excellent short break and the hamper provided on arrival was a lovely touch. Would thoroughly recommend staying there. We will definitely be returning.

  Hi Carol, Thank you for taking the time to leave such kind feedback. We were pleased to hear how much you had enjoyed your stay & would be happy to welcome you back in the near future. Best Wishes Joanne & Steve Property Owner

  Reviewed by Carol5.0★Dec 2023

• "Very enjoyable stay the lovely tree and welcome hamper was a lovely addition ..."

  Very enjoyable stay the lovely tree and welcome hamper was a lovely addition very cosy and welcoming we had a lovely Christmas and will be going back again for certain thank you

  Hi Rodney, Thank you so much for your kind feedback. We were pleased to hear you enjoyed your stay & would be happy to welcome you back in the near future. Best Wishes Joanne & Steve Property Owner

  Reviewed by Kay5.0★Dec 2023

• "The property was excellent, clean, comfortable, private and welcoming, as we would have expected from a high rating Sykes cottage."

  The Christmas tree and lights added to the festive atmosphere. The location is good, the park and ride very easy to use. The welcome hamper was very generous but we would have preferred (and given the cottage 5 stars) if more basics were provided. For example extra toilet roll, kitchen towel, dish washer tablets and firelighters etc. The internet during our stay was also quite patchy at times especially in the main bedroom. Our only other issue which could be called personal preference, is that a log burning hot tub is too much effort to manage after a day out sightseeing. Overall theses were minor issues, not requiring us to bother the owners at the time. We still have a fabulous time at Bracken cottage and our feedback is meant to be helpful.

  Thank you for taking the time to leave your feedback. As the property is self-catering we don’t leave items Sykes suggest you bring, however we do leave a full toilet roll in each en-suite, milk in the fridge, logs & fire lighters beside the wood burning stove & outside at the wood burning hot tub (enough for first use), a bin bag & a spare, some dishwasher tablets, Fairy liquid, hand wash, a dish cloth & tea towel. All these items are left to allow you to be comfortable when you arrive & then you can get further supplies locally. The hamper consists of little luxury supplies: Prosecco, Yorkshire tea, Harrogate ground coffee, hot chocolate, Yorkshire crisps, locally made chocolates & locally made shortbread & cookies. We leave a locally baked cake & a dish of Christmas chocolates. These are treats to enhance your stay. Regarding the internet signal, unfortunately living in the countryside can cause patchy areas but the main living area tends to be stable, there is a known problem with EE in our area which is to be resolved early January. The hot tub is definitely a personal preference, we ensure the hot tub is clearly advertised as a wood-fired hot tub, once filled & the fire is lit it really is quite self sufficient but I do understand this is more involved than switching on an electric hot tub. However the hot tub fits in with our eco ethos along with heating provided by an air source heat pump. Again I thank you for your feedback & hope you accept my reply. Best wishes Joanne & Steve Property Owner

  Reviewed by Ruth4.7★Dec 2023

• "Fabulous cottage and host very welcoming and helpful"

  Many thanks for your kind feedback, we were so pleased to hear you enjoyed your stay. Best wishes Joanne & Steve Property Owner

  Reviewed by Anne5.0★Dec 2023

• "Lovely location and gorgeous cottage."

  Extremely clean and well equipped. Lovely welcome hamper provided and helpful owners on site. Nothing else needed for a lovely stay, would definitely recommend!

  Thank you so much for taking the time to leave such kind feedback. It’s always nice to hear that the hard work is paying off. We hope you can return in the near future. Best wishes Joanne & Steve Property Owner

  Reviewed by Joanne5.0★Nov 2023

• "Overall we enjoyed our stay at Bracken Cottage."

  Everything was spotlessly clean, high spec and we found the cottage to be well equipped which made our stay very comfortable. We arrived to find a hamper of treats, milk and orange juice in the fridge and fluffy robes and slippers for each of us - off to a great start! The cottage is situated in a very quiet spot of countryside and we were undisturbed. There are three TVs, one in the living room, and one in each bedroom which made life easier as the kids could watch what they wanted. Unfortunately, I hadn’t realised until arriving at the cottage and reading the manual, that dogs are not allowed to be left unattended in the cottage. When I had booked Bracken Cottage it was listed as dog friendly and there was no mention of this rule. Thinking it wouldn’t be a problem (because our dog is well behaved, house trained and rarely barks unless someone’s at the door) we left the dog in the cottage so we could take the kids to York’s Chocolate Story (highly recommend, do pre-book) and York Minster (incredible) and go to The Shambles for some Harry Potter shopping! Whilst out, the owner reported me to Sykes and I received an emailing stating I needed to return to the dog and that I could be asked to leave if I did this again! Shocked by the threatening email, I contacted Sykes who advised me they always recommend owners implement this rule and they couldn’t help me any further, so I contacted the owner directly who advised me the dog had been barking and she was sitting on the sofa where she is not allowed to sit. Eventually the owner agreed to let it go and wished us a nice day, so we didn’t have to miss out on what we’d already booked, but this restricted the majority of our holiday from then on as we couldn’t leave the dog for any length of time if we didn’t want to risk being evicted! By the way, Sykes confirmed later, in another strongly worded email, that this rule is in the small print within the terms and conditions that you accept as you complete the booking. I didn’t read those and I’m pretty sure no one ever does, so beware. The hot tub is eco friendly and runs from a wood burner. This takes quite a long time to get going - 4 hours or so when it’s cold. We got better at using it as the week went on but it was a faff and very time consuming and you need to keep going outside every 10-15 minutes to check it and throw some wood/kindling on it. Once it’s his 38 degrees it’s lovely, but there are no bubbles. We would definitely have preferred an electric hot tub and to have paid more for it, so now we know. We went to the RAF museum (dog friendly) about 18 min drive from the cottage and enjoyed that, we also spent a day at Whitby which was fantastic and the kids and dog loved it. The Abbey is dog friendly as are the beaches, off peak.

  Thank you for taking the time to leave your feedback. We were pleased to hear you had liked the cottage despite the stay not being as you’d hoped. Regarding the dog, unfortunately it is standard practice in holiday lets not to allow pets to be left unattended in unfamiliar surroundings for both the benefit of, us the owners & the welfare of the pet. It is clear in the Terms & Conditions, Our Guest Information Folder & Pet Welcome/Info Card, however we have made sure that Sykes have now made it clear on our Cottage web page also. With regards the treatment you received by Sykes, I would suggest contacting them directly as I certainly wouldn’t want any of my guests to feel threatened by them. I have also spoken with them on this matter. Many thanks Joanne Property Owner

  Reviewed by Katharine4.1★Oct 2023

• "Gorgeous, spacious property!"

  Thanks so much for your kind feedback, we’re pleased you enjoyed your stay & hope you can return in the near future. Best wishes Joanne & Steve x Property Owner

  Reviewed by Cheryl5.0★Oct 2023

• "Wonderfully equipt."

  Exceptionally comfortable beds and bedding too! Lovely little touch with fluffy bathrobes and slippers. Welcome pack was amazing with a bottle of bubbly Coffee tea fresh orange and milk etc ! Plus crisps chocolate and shortbread and biscuits for the dog - a lovely touch. Absolutely immaculate in every way beautiful en- suites with great showers ! Probably would have liked a couple of hooks in the bedroom for the robes but hey if that’s all I missed it was perfect. Don’t hesitate to book as the area is beautiful too surrounded by green fields and the amenities in the pretty little village of Pocklington were spot on! We hope to go back as there are so many places to visit around the area and what a great base camp to unwind in on your return especially with the hot tub. Well done to the owners as they have really excelled in making such a perfect retreat for a relaxing get away!

  Hi Angela, Your feedback has made us smile. We were so pleased to hear how much you had enjoyed your stay & we will definitely take your advice of some hooks onboard. We do hope you can return in the near future. Best wishes Joanne & Steve Property Owner

  Reviewed by Angela5.0★Aug 2023

• "Absolutely stunning property, immaculately clean."

  The extras were much appreciated even our dog got treats. Perfect! We will return highly recommend.

  Thank you so much for taking the time to leave such kind words. We are so pleased you enjoyed your stay & hope you can return in the near future. Best wishes Joanne & Steve Property Owner

  Reviewed by Emma5.0★Aug 2023

• "Spotlessly clean."

  Perfect. One of the best welcome hampers we've ever had. Towels smell amazing. Would definitely revisit. High end finish throughout. You will need to fill the hot tub with water on arrival. This is the first place we've ever experienced this. Not a problem, but we didn't realise until quite late on the first day when i went out to light the fire. Then had to fill and allow time for lighting logs etc

  Thank you so much for taking the time to leave such kind feedback. It was lovely to meet you & we’re glad you had a nice stay. We hope you can return in the near future. Best wishes Joanne & Steve Property Owner

  Reviewed by Lorraine5.0★Aug 2023

• "The cottage is immaculate."

  Sofas are slightly too small and not very comfy but understand new sofas have been ordered :) Wood fired hot tub does take time to heat up so factor in 4 hours before use but once you are in it is completely private and like a warm bath which was so lovely. The welcome hamper was a delightful surprise. The beds were ridiculously comfortable. I cannot recommend this highly enough and we would certainly stay again.

  Thank you so much for your kind words, we are so pleased you all enjoyed your stay. We look forward to you returning in the near future. Best wishes Joanne & Steve Property Owner

  Reviewed by Katrina5.0★Jul 2023

• "We had the most relaxing time in lovely accommodation."

  The owners certainly make you welcome with cake and wine, a Hamper full of goodies and even dog treats for your dog. We will certainly,health permitting be visiting again and highly recommend this property.

  Thank you so much for your kind words, we do hope you can all return in the near future. Best wishes Joanne & Steve Property Owner

  Reviewed by James5.0★Jun 2023

• "This cottage is a barn conversion which has been done to the very highest standard, the fittings and equipment are all excellent, a brilliant welcome hamper and loads of cake!"

  I cannot recommend it highly enough!

  Thank you so much for your kind feedback. I’m glad you enjoyed your stay & the abundance of cake. We hope you can return in the near future. Many thanks Joanne & Steve Property Owner

  Reviewed by Simon4.7★Jun 2023

• "Having stayed in some very nice holiday rentals over the years Bracken Cottage was definitely our favourite."

  The standard of the facilities in the bedrooms and bathrooms added a little touch of luxury with huge comfortable beds and roomy walk in rain showers. The kitchen was well equipped and although we mostly ate out it seemed to have everything needed to fully self cater. The en suite bedrooms are at opposite ends of the cottage, making it an ideal choice for two couples. Most importantly the property is spotlessly clean, not a speck of dust anywhere. The area outside the cottage is private with parking for two cars. Pocklington is a short drive away with plenty of choice for eating out and we particularly liked the Station Inn. There is so much to do in York and we made good use of the Park and Ride. We did find the settees in the cottage a little uncomfortable and would benefit from replacement with something a bit larger. We can highly recommed this cottage and we would love to stay there's again.

  Thank you so much for taking the time to leave such kind feedback, we are so pleased to hear you had a nice time. Regarding the sofas we have new ones on order but unfortunately like everything it takes 8-12 weeks for delivery. Not long now before they turn up. Many thanks again & we hope to welcome you back to Bracken Cottage in the near future. Best wishes Joanne & Steve. Property Owner

  Reviewed by Carol5.0★Jun 2023

• "Excellent property, accurate description."

  I decided to bok directly with Sykes rather than online, efficient and friendly service. Regular email updates received which made arrival seamless.

  Thank you for taking the time to leave your kind feedback. We are pleased to hear you enjoyed your stay. Many thanks Joanne & Steve Property Owner

  Reviewed by Jane5.0★May 2023

• "My partner and I loved this little holiday let."

  It’s down a country lane so you can hear no traffic when outside, but not too far from pocklington. The place was designed perfectly and the owners don’t seem to have cut any corners. The inside was beautiful and has so much cooking stuff which we have found rare for a holiday let. We originally booked because the hot tub stood out but even without it this place is amazing but with it it’s even better. We had to buy some more logs which is to be expected so if you have some from home I would recommend bringing them if you’ll be in the hot tub as much as we were! 100% would recommend and thank you to the owners for such a lovely stay!

  Wow what a lovely review. Thank you so much for taking the time to leave such kind words. We are so pleased you enjoyed your stay & hope you can return in the near future. Best wishes Jo & Steve Property Owner

  Reviewed by Angus5.0★Apr 2023

• "We loved our stay at Bracken cottage, the owners were helpful with any questions we had, the cottage was very clean and welcoming, the hamper and extra touches were also great."

  The wood fired hot tub only took a couple hours to warm, we brought extra wood for the tub but didn’t need it, would definitely recommend a stay a Bracken cottage

  Thank you so much for taking the time to leave us such lovely feedback. We were so pleased to hear you had enjoyed your stay and thank you again for leaving Bracken Cottage spotless. Best wishes Jo & Steve Property Owner

  Reviewed by Stephen5.0★Apr 2023

• "A great place with virtually everything you could wish for, our rating 99."

  99999% Les gravel and a handrail in the shower would make it 110%. The detail, comfort and finishes are perfect with a lovely welcome pack. We would go back again to this lovely rural setting anytime. Thank you

  Thank you so much for taking the time to leave your feedback. We are pleased you enjoyed your stay & welcome your recommendations. We hope you return soon. Best wishes Jo & Steve Property Owner

  Reviewed by Henry4.4★Mar 2023

• "We really loved it here and would definitely return."

  A beautiful place and so convenient for getting groceries, pub lunches etc from the local town of Pocklington. The house is beautifully finished and well equipped. Really lovely little touches too including hamper, cake/chocolates, fresh milk and juices, robes and slippers and a couple of games. The hot tub was great but as you need to fill and heat yourself, it may not get hot enough if you are only staying for a weekend. Additionally, there weren't enough logs for the hot tub and the indoor log burner. We used both sets of provided logs to get the hot tub up to the correct temperature for two uses. We bought two extra bags of kindling and two bags of logs, and in total used the hot tub on 4-5 occasions and the log burner once. The logs were readily available and cheap from Aldi in the town but may not be so during the warmer months. Overall, wonderful stay. Loved by all!

  Thank you so much for your kind comments. Regarding the logs we leave enough kindling, fire lighters & logs for your initial use of both the hot tub & the wood burner. I’m unsure about Aldi having stock in summer months but the Jet Garage at the top of the road sells logs & kindling all year round. I hope this answers your issues. Best wishes Jo & Steve Property Owner

  Reviewed by Sian5.0★Feb 2023

• "We had a lovely stay, the property was beautiful and extremely clean on arrival."

  The little touches brought a smile, from the welcome hamper to the cupcakes for the children, very thoughtful. We have never been away from home for Christmas before but after viewing the cottage online I knew it would be perfect, and it certainly was. We brought along our working cocker spaniel Trigger who absolutely loved exploring in the fields and running free. Thankyou for such a great Christmas getaway!

  Thank you so much for taking the time to leave such kind words & for the gorgeous flowers. We were pleased to hear you had a lovely Christmas & enjoyed the facilities & the surrounding area. We hope you can return in the near future. Joanne & Steve Property Owner

  Reviewed by Germaine5.0★Dec 2022

• "The cottage was very warm and welcoming when we arrived."

  Spotlessly clean and a lovely well stacked hamper. It was ideal for our Golden Retriever Enzo with the enclosed garden. We found Joanne and Steve the perfect hosts. We would certainly recommend this property and would not hesitate to stay again when visiting this area, it was wonderful.

  Thank you so much for taking the time to leave such a kind review. We are so glad you all had a lovely stay & it was a pleasure to meet you all including the delightful Enzo. We do hope you are able to return soon. Joanne & Steve Property Owner

  Reviewed by Derek Roy5.0★Dec 2022

• "Excellent, will be going back."

  Owners really helpful and friendly

  Thank you so much Martin for your kind words. We look forward to your return. Joanne & Steve Property Owner

  Reviewed by Martin5.0★Nov 2022

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