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12 St Hilda's

Whitby, North York Moors & Coast (Ref. 1015801)

4.5

Very good

Sykes rating Icon/Rating/Sykes Icon/Rating/Sykes Icon/Rating/Sykes Icon/Rating/Sykes Icon/Rating/Sykes

  • Sleeps 13

  • Bedrooms 5

  • Bathrooms 3

  • Pets Yes

  • Show on map

Features

  • Off road parking
  • Open fire
  • Garden / Patio
  • Cot available
  • Highchair available
  • Pub/shop < 1 mile
  • Washing machine
  • Dishwasher
  • Games Room
  • Seaside
  • Broadband / WiFi

Reviews & Ratings

Accuracy of the listing
Cleanliness
Comfort
Facilities

37 Customer Reviews

  • "Beautiful very big house in a fantastic location."

    Only downside is the size and age of the property makes it cold when the temperature drops and the heating was not set to come on a night but in the middle of the day only - so after a very cold night we had to ask to overide the settings; would have been good if the settings were left to manage the cold nights not to avoid the heating ever coming on!

    Reviewed by LaurenceMay 2022

  • "Beautiful house, and perfectly set up for big parties to stay for a short or long break."

    Highly recommended.

    Reviewed by HelenApr 2022

  • "Second visit to this lovely spacious property which is ideal for family gatherings."

    On this occasion we had a couple of little problems-initially on arrival the heating and hot water were not functioning-this however was rectified very quickly by Pip the hosts rep; the cleanliness of the ovens need to be reviewed as black smoke omitted when initially trying to bake piazzas. We were informed by the letting company that work was being currently carried out in the property in different rooms and this would account for the large amounts of dust in certain areas. Overall this is a magnificent spacious property in an ideal location in the beautiful town of Whitby. We were blessed with fine sunny weather and used the excellent front garden facilities. The parking for 4 vehicles and games room are a definite bonus for this property. Although there were a couple of little problems this would not prevent us coming back.

    We are sorry that you did not find the property as clean as our usual high standards. Following a couple of busy summers and linked to restrictions from Covid we have undertaken both maintenance and decorating work in a number of the bathrooms, the main stairway and front TV room this winter. The black smoke on the oven related to degreaser residue which should have been fully cleaned prior to your visit. We are glad you found the property spacious, and particularly enjoyed the parking and games room and that these little problems have not put you off coming back. Property Owner

    Reviewed by MichaelMar 2022

  • "A beautiful property in a lovely setting."

    Unfortunately for us too short a time to enjoy it more. A lovely weekend however.Thank you. We would love to try to get there again at some point in the future.

    Reviewed by JenniferFeb 2022

  • "St Hilda's house was absolutely fabulous."

    All rooms spacious very well appointed. We had a lovely family gathering. We would definitely recommend to others...

    Reviewed by StuartDec 2021

  • "This is our second stay at this lovely property and we thoroughly enjoyed it, however we would like to offer some constructive feedback to improve the experience even more."

    I don't think the cleaning regime matches up to the premium rental fee and that along with light bulbs not working and a torn cloth on the pool table just detracts slightly from the experience. The kitchen is well equipped but to say the accommodation is for 12, some items such as wine glasses / flutes etc are inadequate. The other thing that would help guests in winter would be some clear and obvious instruction as to how the heating and hot water works. The only other observation is that the bedding and mattresses in the childrens room are the same as our previous stay 6 years ago are in urgent need of replacing.

    We are glad you found the property lovely and enjoyed your most recent visit. We appreciate all feedback and act upon it. We are disappointed to hear that the cleanliness was not up to our usual high standard and we will follow this up with the housekeeper as well as to why a number of bulbs has not been replaced. Post Covid we have had a very busy season and are aware that the one day turnaround does not allow all issues, such as the torn cloth on the pool table to be dealt with but we do have a few maintenance weeks planned. We had re-stocked wine glasses in October during our last visit but guests do not always inform us and/or replace such items after breakages so can only apologise for shortages. We will arrange for clear instructions in relation to the heating and hot water. We have replaced like for like bedding in the bunk room but will review for wear and tear as it is not all 6 years old. Property Owner

    Reviewed by StephenNov 2021

  • "This has to be the best place to stay in Whitby - a beautiful Georgian house, lots of room, great facilities."

    I'd be happy to return.

    Reviewed by DeanOct 2021

  • "This lovely house is very spacious, well equipped and is really comfortable."

    There is plenty of room for 8 adults, and the basement room was well used. It is convenient for the town, and the parking spaces were very useful. We really enjoyed our week.

    Reviewed by ShelaghOct 2021

  • "A most wonderful house."

    The perfect base for exploring the area. We hope to be back

    Reviewed by LukeSep 2021

  • "Although this is an impressive property in a good Location we feel for the price we paid it lacked the wow factor."

    We feel it is looking a little tired . There has obviously been a plumbing problem in the ensuite bathroom which is evident from the large water damage in the family room ceiling. There is also a very unpleasant smell from the drain in that room.Also don't think the hot water cylinder is man enough for amount of people bathing,as several times people had cold showers.

    We are sorry that you were not fully satisfied with your recent visit to 12 St Hildas Terrace and as always we are grateful for feedback both good and bad. Thank you for spending your time in raising these issues I can confirm that ourselves, cleaners, housekeeper and agents are working hard during these difficult times to allow our property to be shared with guests, so that they do not face the disappointment of having their holiday cancelled. As the demand for the property has been unusually high during the Covid period we have not been able to perform some maintenance work that we would normally do between bookings, particularly as some jobs cannot get completed in the daily turnaround between guests on a Saturday. This specifically relates to repairing the water damage in the back sitting room. We felt, rightly or wrongly it was better not to close the property to undertake such maintenance work, leading to us cancelling often long awaited holidays. Whilst not ideal the issue does not prevent the property being made available. We are sorry you felt that the property was looking tired as we arrange for a decorator to undertake work each year on a rotational basis as the whole property cannot be painted annually. The back sitting room was decorated in April this year prior to the main season starting. Unfortunately a leak from the shower room in the master bedroom subsequently damaged the ceiling. As the repair will involve re-plastering, papering and painting it is scheduled after the busy period, we do not feel it is unsightly enough for us to cancel bookings which we know would lead to disappointment. We do not restrict either the length of time guests use the central heating and/or hot water, but in a large property of this size hot water has to be heated and stored so we appreciate that it cannot cope with all guests showering at the same time but if the hot water is left on the tank refill time is reasonable and sufficient if there is a little spacing of showers. We are sorry that you did not raise any of the issues with the agents during your visit as they possibly could have helped by arranging a drain cleaning company to help resolve the unpleasant smell and arranged for the hot water to have been left on for more continuous periods. Property Owner

    Reviewed by JudithAug 2021

  • "Great location ."

    ... fabulous garden and brill to have parking on site We will def be back

    Reviewed by JoanneJun 2021

  • "We had a wonderful time."

    The house has everything you could possibly need and was fantastically comfortable. The location was perfect. Just what we needed in these very strange coronavirus times.

    Reviewed by AmandaOct 2020

  • "The house was fabulous, until a storm blew up and then there were copious drafts and we could not get the house warm enough."

    We had a skylight leak which the local team fixed promptly, despite the foul weather. We expect drafts in an old house.... The TV in the back sitting room was antique and not fit for purpose; it needs to be changed immediately. We loved the games room, however the stairs down to the games room are tricky and not suitable for older people and toddlers, hence the need to fix the upstairs TV. We loved the location and the bright and sunny aspect to the front of the house. It would have been a perfect house for our extended family, but thanks to the current stupid Covid rules, we had to split the family over the week, despite the fact that we'd all met each other countless times recently. We know that's not your doing, but our frustration must evident.

    Thank you for your review and we are pleased to note that despite the current restraints, restrictions and an errant storm you have managed to enjoy this beautiful property. We note your comments regarding the television in the sitting room to the rear of the property and confirm that this has now been replaced. Thank you for your feedback in this respect. We do hope we can welcome you back at a more relaxed and less restricted time. Property Owner

    Reviewed by ThomasSep 2020

  • "Lovely place but don’t feel ‘deep clean’ is happening."

    Flys behind curtains on the carpet, lots of black hairs in kids room, showers could all do with a deep clean they’ve become mouldy and need a good scrub with something to get the mildew off. Quite a few things broken, light in bathroom upstairs, tv in master bedroom doesn’t pick up any channels. There was a bad drain smell in the master bedroom I think from the shower. The bannister downstairs is very wobbly too. I also think the playroom could do with updating and modernising. With a toddler and a crawling baby we spent a lot of time in this room and it’s very drab. The tv is so old we couldn’t put our fire stick in it as it didn’t have hdmi sockets and the picture was dreadful!! The basement is great but it’s hard to get young kids down such steep stairs, so perhaps give the playroom a lick of paint, update the sofas, get rid of the empty bookshelves and put a decent TV in there it would be a beautiful room that a family could use while tea is being cooked. On the positive side the beds are all fantastically comfy, the showers are big and the water is good pressure and heat. The kids room is huge and such a good space. We really did enjoy our stay just needs a few things fixing for us to come back again. And I did try to ring about some of the issues but was on hold to the Sykes call centre do gave up as it was taking too much time!

    Thank you for your review and we are pleased to note you have enjoyed your stay by the coast. We also appreciate your positive comments about the property. We are sorry that in this instance cleanliness was not up to the usual high standards. We have found this year that following Covid 19 guests are spending longer in the property and leaving it in a worse state than normal and taking into account PPE and additional cleaning tasks it has been very challenging to meet our usual standard in all areas. The house is a period property and so some items such as the bannister and decoration of the play room are in keeping. Usually the empty book shelves and playroom are full of toys, DVDs, board games and Wii games. Again because of Covid 19 all such items have had to be removed. We will consider upgrading the TV. However, it is also often used as a room of sanctuary for adults away from children who generally use the downstairs games room. Once again thank you for your comments. Property Owner

    Reviewed by ClaireSep 2020

  • "Lovely large house perfectly situated for a walk into Whitby."

    Plenty of parking for four large cars. All of the rooms were beautiful with high quality furnishings and bedding. The kitchen was a bit of a squash for thirteen of us. We received a lovely welcome pack full of Yorkshire goodies. A very nice place to stay and would definitely stay again or recommend.

    Reviewed by JackieJan 2020

  • "We have booked through Yorkshire costal cottages many times over the last 15 years."

    We know the office staff well and it was extremely frustrating having to deal with the new telephone system which means you can’t talk directly to the Whitby staff.

    We are sorry you found it difficult to access the Whitby office staff and have passed the feedback onto the office. Property Owner

    Reviewed by SarahDec 2019

  • "The house was amazing and huge."

    We enjoyed the location of the house being 5 mins from Whitby town centre.

    Reviewed by SharonNov 2019

  • "Absolutely amazing property!"

    There was so much space and the downstairs games room was just fantastic. The owners have put so many lovely extra touches in, like the children’s toys, wetsuits and the dogs beds. We’ve already booked for next year and can’t wait to go back. The only issue, and it’s not really an issue as the owners have no way of knowing when it’s let out so I’m sure they’ll appreciate the feedback is that some of the mattresses could do with replacing, in particular the master bedroom. Would highly recommend this place and really can’t wait to return ☺️

    Reviewed by AlisonJul 2019

  • "Beautiful property, loved it!"

    This was our family alternative Christmas. Fantastic despite the weather. We would love to come back.

    Hodgkinson PartyMay 2019

  • "Would definitely come back."

    Great house and lovely location. We experienced some issues with a lock which had failed but Yorkshire Coastal Cottages provided quick assistance so nothing to complain about. All perfect!

    Brown PartyMar 2019

  • "Lovely property, everything we needed."

    Barton PartyMar 2019

  • "This has been an ideal base for our celebratory family weekend in Whitby."

    The location is great and the property is perfect for both adults and children. Spacious accommodation, beds comfortable and games room a real bonus.

    Milne PartyFeb 2019

  • "Amazing house - space, location, equipment, cleanliness."

    We would love to come back, thank you. All excellent and had a thoroughly enjoyable stay.

    Graham PartyJan 2019

  • "One of the best holiday properties we've stayed in - truly superb!"

    The Telford FamilyNov -0001

  • "Overall our experience was excellent."

    We were very kindly allowed to check in earlier which made it less stressful for us as our wedding day was the next day. The house is gorgeous and very well equipped, all our guests loved it - especially the children! We have never been in a house so well equipped before! We definitely want to stay in this house again.

    The Stevensons FamilyNov -0001

  • "This must be one of the best properties in Whitby, already booked again for next year."

    The perfect house in the perfect location! Thank you for excellent customer service and a beautiful welcome hamper.

    The Shield FamilyNov -0001

  • "Well worth it's 5 Star Gold status, the ultimate luxury property in Whitby!"

    The Smithson And Cromer-Hart PartyNov -0001

  • "A superb holiday property, ideal for our family get together and the 50th party for the twins Alex and Andrew."

    Excellent accommodation with lovely quality beds and the downstairs cinema room was wonderful.

    The Tranter FamilyNov -0001

  • "A fabulous family house, three generations of our have stayed in this unique house."

    The Eccles And Timmer PartyNov -0001

  • "Had the best family weekend, celebrating my brother's 40th birthday."

    Perfect house, we would love to live here!! We will be back!

    The Easton, Richardson, Whiting And Wakeman PartyNov -0001

  • "We have had a fabulous time celebrating a 60th birthday and enjoying this wonderful home."

    From small children to grown-ups, there has been something for everyone! Including great memories.

    The Morrows And Rounds PartyNov -0001

  • "Had a great family holiday, stunning house and superb location."

    The kids loved playing hide and seek in the house with all the wonderful toys here! We will return.

    The Jackson And Spencer FamilyNov -0001

  • "Enjoyed celebrating Granddad's 70th birthday in a beautiful and comfortable surrounding."

    The house and it's furnishings/decor are just beautiful.

    The Mills FamilyNov -0001

  • "Such a beautiful home full of nooks and crannies for everyone."

    It felt like we'd walked into someones home - just perfect for a family gathering of far flung family members! Thank you so much.

    Daniel FrostNov -0001

  • "Stunning property, ideally located, the basement games room was perfect for our teenagers in the group."

    We will certainly book again.

    The Robinson PartyNov -0001

  • "Many thanks."

    All the family had a perfect 3 day break at 12 St Hilda's - a superb venue for a family gathering - with the good weather being a bonus. I am on your e mailing list so will definetly be using you again - very impressed with the service and quality of accommodation.

    M DixonNov -0001

  • "A 5 Star gem, it was awesome - will definitely book again."

    The Hannock FamilyNov -0001

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This property is part of the Yorkshire Coastal Cottages collection.
Over 120 carefully selected properties in Yorkshire

Summary

  • Over four floors. Five bedrooms: 1 x first floor king-size double with en-suite shower, basin and WC, 1 x first floor super king-size double, 1 x first floor family bedroom with 2 bunks and 1 x single, 2 x second floor doubles. First floor shower room, second floor bathroom with bath, wet room area with shower, basin & WC. Ground floor cloakroom, first floor cloakroom. Kitchen with dining area. Utility room. Two ground floor sitting rooms, both with open fire. Lower ground floor TV, plus games area.
  • Gas central heating, with open fires in ground floor sitting rooms. Double fan oven with hob, microwave, fridge/freezer, additional fridge/freezer (in utility), dishwasher, coffee machine, washer/dryer (in utility), 1 x TV, DVD, Nintendo Wii (in sitting room)
  • 59” TV, DVD, sound system (ground floor), WiFi. Bed linen and towels inc. in rent. Cot and highchair available on request. Off road parking for 4 cars (rear of property), plus roadside parking to the front of property. To the front is a laid lawn with a flagstone path. Rear is an enclosed flagstone courtyard. 2 pets welcome at a charge of £30 per pet per stay. Local amenities 5 mins’ walk.

The property

Opulent, Grade II listed Georgian residence on the prestigious St Hilda’s Terrace, opposite pretty Pannett Park – a 5 minute stroll from Whitby’s fine heritage. This elegant property, set over three floors and suitable for up to 13 guests, is the perfect choice for families and friends seeking a truly special place to get away together in spacious and refined surroundings.

Tastefully decorated throughout, and with many original features, 12 St Hilda’s has a charm all of its own, with the added bonus of an impressively spacious TV and games’ room, it is sure to impress. As soon as you open the door, you will feel instantly wowed by the large reception hall and curved staircase.

From here, discover an immaculate drawing room with open fire and bay fronted windows that flood the space with natural light, overlooking the property’s garden.

A second, comfortable reception room, cosy with open fire, is available for you to enjoy – with a range of books, toys and games to help younger guests feel instantly at home.

Mealtimes are a delight in the stylish kitchen with dining area; luxurious touches include granite worktops and a Nespresso coffee machine.

An excellent space to cook or share a lazy breakfast.

Or, for a special occasion, kick back, relax and let us organise a chef to come and prepare a wonderful, celebratory repast.

On the lower ground floor an impressive TV room beckons with a 60″ LED Smart TV, Smart 3D Blu-ray DVD player, 120 watt soundbar system with Bluetooth and Subwoofer together with a games room that includes a pool table and a football table – perfect for entertaining teenagers or the young at heart! Moving upstairs, to the first floor, a gorgeous master bedroom awaits, including a Super King size bed, original fireplace and a stylish en-suite shower room with a shower, WC and hand wash basin.

There is a second double bedroom with a Super King size bed as well as a characterful family bedroom with two sets of bunk beds and a single bed.

This floor also has a shower room plus a separate WC with hand wash basin.

The second floor accommodation does not disappoint.

Here you will find two tranquil double bedrooms, each with a view over elegant Pannett Park, towards the North Yorks Moors.

Escape for a while and unwind in the sumptuous roll top bath; drink in spectacular views across to the harbour and Whitby’s iconic Abbey.

A wet room area, WC and hand wash basin complete the fabulous main bathroom. An enclosed walled garden with a lawn and borders to the front with a terrace, including table and chairs for al fresco dining, make a favourable first impression.

You will also be pleased to find a good size courtyard to the rear, amiably decorated with potted plants and a bench. Private parking for four cars is provided for your convenience. The property is perfectly situated for discovering all Whitby has to offer, with its abundance of independent shops, fine dining and seafood restaurants.

The sandy beaches, cobbled Old Town and spectacular Abbey are sure to delight.

Challenge yourselves to conquer the famous 199 steps leading up to St Mary’s Church and you will be richly rewarded with stunning views of the picturesque harbour.

If you’re feeling light-hearted enjoy some old-fashioned fun on the penny slot machines! Slightly further afield awaits the breathtakingly beautiful North York Moors, as well as many miles of exquisite Yorkshire coastline to explore. 12 St Hilda’s is a true gem of a property, the perfect place for making happy memories together.

Note: This property has a Good Housekeeping bond of £150.

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About the location

WHITBY

Robin Hood's Bay 5.5 miles; Scarborough 19.3 miles; Pickering 23 miles; Guisborough 21.5 miles.

The seaside town and port of Whitby lies at the mouth of the River Esk in the Scarborough district of North Yorkshire. Ideally situated for exploring this beautiful part of Yorkshire, the local area hosts an abundance of activity so you can be sure to get the best out of both the countryside and the coast. From the nearby North York Moors to its Blue Flag beaches, there's something here for every interest and time of year. Amongst its many attractions, Whitby holds a charming atmosphere, home to winding streets and hidden alleys, where you can find a wide selection of eateries and shops scattered amongst them. Take a trip to the picturesque harbour and lighthouse to watch the sun set, or get involved in some whale watching or a coastal cruise to watch the creatures up close. Climb the famous 199 steps to the Whitby Abbey to immerse yourself with history, or visit the Captain Cook Memorial Museum presenting historical and ethnographic exhibition about Cook himself. Hosting an abundance of leisure facilities, opportunities to explore the natural lands, and plenty of coastal delights, Whitby offers something for everyone. Close to the Robin Hood's Bay full of heritage wonders and scenic spots, and in reach of the bustling towns of Scarborough and Middlesbrough, Whitby is a prime location for exploring all of the delights that Yorkshire has to offer.

Note : Wifi is available at this property
Note: Pets are welcome at a charge of £30 per pet per stay
Note: Back entrance accessed by 5 steps, front entrance accessed by 15 steps.
Note : Please be aware that a starter pack of logs/kindling is only supplied between October and March.

This property offers the following short breaks:

  • Winter
  • Off-season
  • Last minute
  • Christmas
Book with confidence
If your booking can't take place due to a COVID-19 lockdown in the UK or Ireland, you can request a change of date or receive a full rental charges refund.

Owners may request any evidence that they reasonably require before making a refund. Sykes Holiday Cottages is not agreeing to pay or guarantee any refund from the Owner to you under this Book with confidence.
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