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"Lovely weekend spent at a lovely cottage !"
My children loved the attic bedroom, the garden room and the garden especially. we all had a fantastic night's sleep in the very comfy beds.
We walked to the pleasure boats at Ruswarp one day down the Railway track and enjoyed fish and chips in Whitby. The facilities at the cottage are great and the welcome pack was a really nice touch. Thank you for a wonderful stay, we will recommend !
The Peacocks
The PeacocksMay 2022
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"Beautiful cottage, perfectly suited our family of 5, the younger kids loved the attic bedroom and our eldest daughter had a room to herself."
The garden was beautiful with plenty to explore for the kids. Ideal location, 10 minute walk to the town centre. Unfortunate leak in the bathroom causing a slight constant drip into the living room but this didn't spoil our enjoyment of the property.
Reviewed by GaryApr 2022
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"We have enjoyed a fantastic week's holiday in this spacious and characterful cottage."
We made full use of the offroad parking and walked everyday from the property. We particularly enjoyed the walk to Sandsend along the Beach and the walk along the River Esk to Ruswarp. We have left you a new tin opener as the one in the house was past its best. We would definitely like to stay here again.
Helen,John,Millie & MatthewApr 2022
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"We really enjoyed our stay in the cottage."
The beds were really comfy and the location is great for getting around Whitby. Really like the sun room/conservatory as well.
A couple of points, the locks in the bathrooms don't work very well, maybe these could be looked at? Kitchen starting to look a bit tired but overall we enjoyed our stay here. Would recommend it.
Reviewed by KarlApr 2022
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"Having read the last 3 reviews before our stay we were hoping that issues mentioned regarding the stained pillows and bedding would have been addressed."
Unfortunatley not, so wasnt impressed at all. We didnt use the very stained pillows and put them in a bag when we left for them to be dealt with. They needed binning as do the others on main bedroom as they look very yellow and unclean. The mattress also looks grimey . There was no mattress or pillow protectors on. and this is in my opinion a must. General cleanliness around property poor. Thick dust ontop of kitchen cupbpards which can be seen from the lounge area. Also dust and cobwebs generally all round especially on skirtings and around radiator in lounge.
The property is lovely and we had a lovely week there but we wouldnt be booking again.
The cottage requires a little TLC and would be perfect.
Thank you for your feedback. This has been raised I have with my property management team who have since replaced the pillows with new ones and fitted new protectors. I can only apologise for your experience. Property Owner
Reviewed by JeanetteNov 2021
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"Whilst comfortable and clean the general maintains VE and investment in the property was lacking."
Numerous small repair jobs and replacements needed. Kitchen in particular needs investment and pillows need replacing. We did report broken wardrobe and missing light bulbs which were dealt with immediately but there are many more jobs to be done. Disappointing as we have stayed there before
Reviewed by CarolOct 2021
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"High chair filthy gad to be replaced."
No high chair,had to wait 2 days. Cooker nothing working had to wait 3 days to get it fixed. Recorded letter sent to head office with the rest of complaints
Reviewed by SusanOct 2021
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"First of all it was hard to find Damson Cottage as there is nothing on the side of the cottage saying Damson Cottage."
There were stains on the kitchen floor when we arrived which indicated the floor had not been mopped. We found crumbs in one cupboard and had to clean the fridge as there were food particles stuck to the shelf. Some of the carpets were tired looking and when we stripped our beds at the end of our stay as requested we saw the pillows were stained and yellow in colour and the duvets had dirty stain marks on them. The double bedroom had a mattress shoved under the bed.
When we booked the website said no pets were allowed. We received a general email the day before we left requesting that we made sure the dishwasher was unloaded at the end of our stay, the bins were emptied etc and if we had any four legged friends any mess was cleared up. Why say no pets and then say this?
The only positive thing about Damson Cottage is the location and the parking space.
Reviewed by JanetSep 2021
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"We loved Damson Cottage."
The plus points: 1. Fabulous location. 2. Spacious/comfortable. 3. Interesting/characterful. 4. Private/lovely garden for summer. 5. Off street parking.
The negatives: 1. A bit tired, old spa baths, a few things need fixing. 2. Tree over parking space needs removing. Our car was COVERED in bird poo
Reviewed by RichardAug 2021
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"Please refer to our complaint"
Reviewed by DavidMay 2021
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"Fridge Issue."
George was assigned our case (warm fridge), but never bothered to call us to check.
It needs defrosting and the door closure looking at
Reviewed by HazelAug 2020
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"Lovely cottage close to town, great to have off road parking and a garden in Whitby."
In a very quiet area. Will be back if we visit the area again.
Reviewed by TraceyAug 2020
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"Great cottage, excellent service, very happy, a delight to stay at such a nice property"
Reviewed by AnthonyFeb 2020
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"Lovely welcome from the team at Yorkshire cottages, a welcome bag full of goodies."
Cottage was really lovely to walk into. Everything had been well thought through and we very quickly felt at home and enjoyed an excellent holiday. The beds/bedding were comfortable, clean and cosy. Spotless white towels and all the kitchen equipment had been prepared for our arrival.
We are looking forward to staying there again and to booking through Yorkshire Cottages
Reviewed by CarolNov 2019
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"When we arrived we were greeted with a lovely welcome pack coffee cake tea bread ..."
When we arrived we were greeted with a lovely welcome pack coffee cake tea bread and biscuits not expected but very welcomed
Reviewed by MikeOct 2019
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"Very good location, staff very helpful and was pleasantly surprised on collecting keys being handed a bag containing milk, bread, tea and coffee etc."
Thankyou.
Reviewed by DavidSep 2019
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"We really loved how quiet and spacious the lovely cottage was especially having the sun room."
Very useful that the kitchen was well equipped. The walk into town along the estuary was very scenic - the view up to the Abbey, the boats and the steam trains! The bag of provisions was a lovely surprise!
Reviewed by LisaAug 2019
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"Lovely cottage!"
Reynolds PartyMay 2019
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"Wonderful cottage."
Lovely sun room. Great fixtures and fittings. Really enjoyed the seafood at The Fisherman's Wife.
Galpin/Mahew PartyApr 2019
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"Nicely located with the added benefit of a dedicated car parking space."
Nice, clean and well equipped cottage. Very relaxing. Easy walk into town. Excellent location. Will return!
Fenton PartyFeb 2019
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"Nice well equipped warm cottage with comfortable beds."
Thank you for a lovely stay.
Cowley PartyOct 2018
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"We had a lovely break."
Quayside at Whitby and Estbeck House Hotel both had good local restaurants.
Featherstone & Morrison PartySep 2018
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"Damson Cottage is lovely and in a great location in the heart of Whitby."
The welcome pack was amazing.
McDonnell PartySep 2018
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"The cottage was easy to find and located close enough to the town centre to walk in."
On arrival we were delighted by how clean and well furnished the property is. We all slept really well as it is really quiet and comfortable. There was everything we needed. I am so pleased I came across Yorkshire Coastal Cottages - lovely website and a very easy booking process. Now having seen the standard of property I wouldn't hesitate to book again as it has been great. The welcome bag was a lovely surprise and much appreciated. Thank you!
Pereira PartySep 2018
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"Very characterful cottage and nice private garden."
Excellent variet of children's games and DVDs. Welcome pack provided was a great touch and much appreciated.
McKidd PartyAug 2018
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"Above and beyond what we expected."
Daniels PartyJul 2018
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"We had a lovely stay in the cottage."
Very close to town centre but a peaceful location. Really helpful staff at Yorkshire Coastal Cottages. Great communication. Lovely welcome pack on arrival.
Piela PartyJul 2018
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"We really enjoyed our stay, welcome pack was a real bonus"
Mr And Mrs Creasey - June 2018Jun 2018
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"Highly satisfactory."
Damson Cottage is lovely and we enjoyed our stay very much.
Mrs J TilleyJun 2018