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  • Mermaid Cottage - North Yorkshire (incl. Whitby) - 918159 - photo 1

Mermaid Cottage

(Ref. 918159)

Whitby, North York Moors & Coast Show on map


Sykes rating

  • 2 Guests

  • 1 Bedroom

  • 1 Bathroom

  • Pets No


  • Pub/shop < 1 mile
  • Washing machine
  • Seaside
  • Broadband / WiFi

Reviews & Ratings

Accuracy of the listing
Facilities and Maintenance
  • All reviews
  • location (22)
  • lovely (20)
  • well (19)
  • comfortable (17)
  • walk (17)
  • stay (16)

53 Customer Reviews

  • "We had a wonderful stay, this apartment is ideal for a couple, so comfortable and a great base for exploring the local area."

    Only one slight issue: the outer door to access the communal area was very difficult to open and close fully due to being stiff; other than that - PERFECT

    Thank you for your feedback. We have now sorted the door out. Glad you enjoyed your stay and hope to see you back again Property Owner

    Reviewed by Shelley4.7May 2024

  • "Great location and very useful to have parking provided."

    The explanation prior to booking accurately explained that this was a short walk away. I would suggest that a notice is placed on the outside of the front door warning of the immediate step down as you enter the property. It took me by surprise especially as we were trying to unload the car quickly due to us blocking the very narrow road. My only minor criticism would be that there were very old and congealed toiletries in the dispensers in the bathroom. These need to be completely removed and leave visitors to supply their own toiletries. Otherwise a great property for a couple and we would be happy to return if we visit Whitby again

    Thank you for your feedback. The old dispensers have now been removed. You are welcome back anytime Property Owner

    Reviewed by Elizabeth3.8Apr 2024

  • "A very comfortable and well located property in Whitby."

    Would have given full score but the car parking situation, which I do understand, is the only drawback. Otherwise, I'd fully recommend a stay at Mermaid Cottage.

    Thank-you for your feedback and recommending Mermaid Cottage. We do provide a parking permit for West Cliff car park. It does get quite busy in the summer but once parked Whitby is a great place to explore on foot and you can park there for the duration of your stay. Property Owner

    Reviewed by David5.0Apr 2024

  • "Mermaid cottage is a credit to it's owner."

    Clean comfortable and very had everything you could ask for,bed soft and comfortable.pleny of hot water nice to have bath and shower,(could do with a hand rail for getting out of bath but that my opinion). overall well positioned for shops 2 min walk to harbour,would recommend to anyone and will be back

    Thank you for your lovely feedback. It really makes it all worthwhile. You are welcome to stay anytime. Property Owner

    Reviewed by Allen4.7Mar 2024

  • "Community door key code not working for 2nd week of holiday."

    Rang the owner and left a voice message but got no response. Cleaners informed by us and said they had informed Sykes..We emailed Sykes (our fault as used no reply email). Rang Sykes when we returned and told it "would be dealt with". Felt vulnerable as the general public had access to the property so the security was compromised.. Now 2 weeks have passed as still no response from Sykes. Used Sykes before and been very satisified but their lack of response has left us disappointed. Roy

    Reviewed by Roy4.7Sep 2023

  • "Found the apartment and surroundings to be very good."

    7 minute walk down to Whitby Harbour, although be aware there is a bit of a hill. Found fridge/freezer in apartment on the small size and nowhere for general food storage (tins etc). Trivial matters that did not detract from a lovely holiday in this homely apartment in a beautiful part of the UK

    Reviewed by Lee4.7Sep 2023

  • "Superb Large Comfortable Apartment with everything you could need, right in the middle of Whitby, 7 to 10 min walk to the Harbour and Train Station."

    The car park that the Pass covered was a bit further than we thought but a very slow 12 to 15 mins walk got me there, but only needed car when going out of Whitby as the apartment in great central location.

    Reviewed by Steve4.7Jul 2023

  • "Very convenient for town Bus and Railway Station."

    Lack of space to store food Bit sparce on cutlery i.e 1 teaspoon Wi Fi was being connected as we left could have done with it 1 Bath and 1 hand towel per person not really enough

    Reviewed by Elaine3.4Jul 2023

  • "Carpet on stairs loose could cause an accident."

    Thank you for your feedback and bringing a maintenance issue to our attention. The loose stair carpet has now been fixed. Property Owner

    Reviewed by Stephen4.1Jun 2023

  • "Great location and free parking short walk away,"

    Glad you enjoyed your stay.Hope to see you again Property Owner

    Reviewed by Joanne5.0May 2023

  • "Great location to the centre of Whitby, generous space and everything you need."

    Highly recommended.

    Glad you enjoyed your stay and thankyou for your great feedback. Hope to see you again Property Owner

    Reviewed by Darren4.7Apr 2023

  • "Ideal location and facilities."

    Car park pass was a bonus but a bit of a walk (depending on your fitness level). Only criticism would be 9am checkout time - too early to be up and out - would have thought 10am more realistic.

    Hi, sorry about 9 am checkout. That was a hangover from covid. We have now changed it back to to 10am Property Owner

    Reviewed by Sandra5.0Oct 2022

  • "Lovely property for two well equipped would recommend."

    Thank you for your feedback. Glad you enjoyed your stay. You are welcome back anytime Property Owner

    Reviewed by Hazel5.0Oct 2022

  • "Great property in a quiet area but still very close to the shops, its comfortable and very well equipped with everything you might need for your stay, with a lovely bedroom, bathroom, sitting room and a well kitted out kitchen."

    The location is good being 5 mins from the harbour 5 mins to the pier and beach, the walk back is up a short hill but its not too bad, Would happily recommend this property.

    Thank you for your feedback, we are glad you enjoyed your stay. Hope to see you again. Property Owner

    Reviewed by Thomas4.4Aug 2022

  • "Convenient location just a five minute walk to the swing bridge across the river Esk."

    A most excellent apartment with parking just a 5 minute walk away, a great photographic holiday armed with my little red guide book dated 1919 ! Many of the 1919 locations viewed and captured yet again.....timeless !

    Glad you enjoyed your stay. Hope to see you again. Property Owner

    Reviewed by Steven4.7Jul 2022

  • "Spent a lovely week in this comfortable first floor self-catering apartment."

    Very clean spacious rooms and well equipped, Idea stay for a couple. Although the lounge and bedroom are always dark due to the buildings opposite facing the cottage on the narrow side street. Idea location for shops, bars, restaurants just around the corner in Skinner Street. Also five minute walk to the whale bones. Don't forget Whitby is very hilly , if you have any mobility issues, you might be better looking for accommodation down by the harbour.

    Thank you for your feedback. Glad you enjoyed your week in Whitby. We also have The Bolthole (Ref: 23892) on Bagdale which is on the same level as the harbour and shops etc. Property Owner

    Reviewed by John5.0Jun 2022

  • "Just returned from a 3 night stay at this Stunning cottage." is practically on the doorstep of the harbour,sea front and shops,bars and restaurants,ideally situated.Lovely and comfortably cosy despite the cold weather.The amenities are faultless,would definitely recommend,and look forward to returning.....Thank You.

    Glad you enjoyed your stay. Your welcome back anytime. Property Owner

    Reviewed by Lisa5.0Nov 2021

  • "Lovely quiet location."

    5 minute walk to centre. Perfect location.

    Glad you enjoyed your stay. Your welcome back anytime. Property Owner

    Reviewed by John4.7Sep 2021

  • "We were delighted when we opened the door to enter Mermaid Cottage, it was so Spacious in each room and very clean."

    The rooms were very comfortably furnished to a high standard. Where it is situated in Hunter Street, just off Skinner Street, which has an abundance of shops, bars, and Borhams bakery is a must. We would thoroughly recommend it.

    Glad you enjoyed your stay. Your welcome back anytime. Property Owner

    Reviewed by Janis5.0Sep 2021

  • "Lovely apartment with everything needed for a relaxing break."

    Well equipped kitchen, spotlessly clean all over, separate shower, close to all amenities. Would definitely stay here again. Only negatives - no WiFi and a fan would be useful because I’d imagine in hotter weather the rooms would get quite hot/stuffy. Plenty of places to eat and drink close by and just a few minutes walk down hill to the station, harbour, town, buses and beach.

    Reviewed by Jane5.0Jul 2021

  • "Excellent location and well equipped comfortable accommodation."

    All the amenities and places of interest are easily walkable. A little tip in the current Covid climate, try and book restaurants etc in advance of arriving as most require online booking and the lack of internet makes that a bit more difficult once you're in residence

    Reviewed by Tony4.7May 2021

  • "Totally disliked Sykes treatment of its customers during the onset of Covid in March 20."

    As for Mermaid cottage, wow. Fantastic location, has everything you need for a short or long stay. Would definitely come back here. Loved it. Thankyou Mermaid cottage for giving us a fabulous holiday.

    Glad you enjoyed your stay. Your welcome back anytime. Property Owner

    Reviewed by John5.0Oct 2020

  • "This apartment is very well situated in the centre of Whitby but in a quiet side road."

    It's comfortable and clean. The only downside to it is that the sitting area is always very dark, but this is only a problem if the weather is so bad that you are forced to spend time inside! The fridge is also quite small...

    Reviewed by Teresa4.1Oct 2020

  • "Very comfortable accommodation in a great central location."

    Would not hesitate to recommend or rebook if holidaying in area in future.

    Reviewed by Paul5.0Sep 2020

  • "Lovely clean and well equipped and a big thank you for the gift of leaving a bottle of wine for your guests."

    It would be a good idea to inform your guests that you have feather filled bedding, for some people it's good but unfortunately my husband has Asthma and this caused him a problem, I'm sure if I had rang up it would have been swapped for non allergic bedding but because it was a lovely warm apartment we didn't need the quilt. We enjoyed our stay very much and would highly recommend Mermaid Cottage. Just a note to say that Whitby is a beautiful scenic town but very hilly and there is no parking outside so I would say if you have any form of disability walking it would be better to stay near the harbour.

    Reviewed by Teresa5.0Sep 2020

  • "Nice apartment clean and with everything that you need."

    Close to everything all within 5 to 10 minutes walk to shops, pub beach and harbour etc.

    Reviewed by Lee5.0Aug 2020

  • "Beautiful cottage, everything you need and more."

    Definitely will be visiting again

    Reviewed by Beverley5.0Feb 2020

  • "Fabulous apartment, excellent location, well equipped and very clean will ..."

    Fabulous apartment, excellent location, well equipped and very clean will definitely be going back,the complimentary bottle of wine is a nice touch

    Reviewed by David5.0Feb 2020

  • "From booking to arriving, the information we received regarding directions to the property to gaining access to the cottage were very good, also being able to park the car nearby without any extra cost was a bonus, and within 5 minute walk."

    All the attraction were all within walking distance and the local pubs and restaurants are very nice too. Inside the property we were very surprised at how spacious it all was, good sized bedroom, large living area , large and very well equipped kitchen and a large bathroom with bath and separate shower cubicle, very well maintained,to say we were surprised is an understatement, we will definitely be booking this or a subsequent property through Sykes Thank-you, we had yet another lovely weekend in Whitby

    Reviewed by Karen5.0Nov 2019

  • "Excellent location with easy access to local shops and facilities, with everything in easy walking distance."

    A comfortable and well equipped base from where anyone can enjoy Whitby. Very highly recommended.

    Reviewed by Tony5.0Oct 2019

  • "Lovely apartment great location nice personnel touche's would definitely go back"

    Reviewed by Ray4.7Aug 2019

  • "Gorgeous cottage right in the centre of Whitby."

    All instructions were easy to follow to find the property and the car park.

    Reviewed by Ran5.0Aug 2019

  • "The whole place is tired, which would be fine but for some major problems."

    The shared landing smelled of must. The bedclothes didn't smell great - we had to wash them first. The taps in the bathroom were difficult to turn off. The shaving light in the bathroom didn't work. The shower temperature was luke warm at best - all week we didn't have a hot shower. The mould spots all over the bathroom ceiling near the shower are unacceptable. What's particularly frustrating is that I booked this place for two seperate weeks, the second in October, I've paid in full and I don't want to go through this again. Can someone contact me regarding how to proceed?

    Reviewed by Simon2.2Jul 2019

  • "Lovely cottage, well equipped with little thoughtful extras, spacious, just excellent stay I would recommend it fully and also stay there again."

    Reviewed by Martin5.0Jun 2019

  • "Comfortable, clean, and well decorated apartment."

    Kitchen well equipped but cutlery could do with replacing. My wife took a hairdryer with her as we couldn’t see this mentioned in the description however a hairdryer was to hand. Very enjoyable stay.

    Reviewed by Graham5.0Jun 2019

  • "We had a lovely break in Whitby."

    The apartment was comfortable,and welcoming.It was in a quiet area and ideally situated for a short stroll to town and harbour.I can recommend it .

    Reviewed by Ann4.7May 2019

  • "Hard to find entrance at 1st Communal area smells musty not the best needs a clean Nice 1 bed flat , I know it’s at the coast but every window front and back had bird mess on them."

    So our view for 2 days was of that They need a good clean Apart from the communal area and the windows flat was nice spacious Friend was staying around the corner and windows were spotless so perhaps the cleaners need to sort this or change the window cleaner !!

    Reviewed by Chris4.7May 2019

  • "Lovely stay Thankyou"

    Reviewed by Dawn5.0Apr 2019

  • "The cottage was faultless absolutely beautiful, close to town center and car park about 5 minutes walk away."

    Had everything and more that we needed and a bottle of wine on are arrival was a lovely touch. Will definitely be back.

    Reviewed by Tracey5.0Apr 2019

  • "It really is a lovely flat, very clean and very comfortable very well equipped and close enough to everything in Whitby with easy access to everywhere we wanted to visit."

    Certainly enjoyed our stay and the bottle of wine was very much appreciated. The addition of the car parking pass was a definite bonus, only one minor issue was that WiFi would finish everything off nicely - though I must admit that being offline might have had the odd benefit. We had a lovely week, thank you.

    Reviewed by Stephen5.0Mar 2019

  • "Really enjoyed our stay - great apartment right in the centre of Whitby"

    Reviewed by Veronica5.0Oct 2018

  • "Excellent location,well equipped and comfortable."

    Wifi would be a bonus

    Reviewed by Colin5.0Sep 2018

  • "What a lovely flat!"

    In a perfect location too. Right near pubs, restaurants, shops and the beach. We are already looking forward to another visit next year

    Reviewed by Kristy5.0Aug 2018

  • "The cottage is in a quiet area with lots of quirky shops and pubs close by also watch out for hidden garden bars and tea-rooms which are."

    The main tow just round the corner. Main town is only 5 minutes walk downhill and the West Cliff is only 5 minutes walk along from the cottage where you can access the beach via a lift. Nothing negative apart from seagulls ( it is a seaside town after all) they can be noisy! I would not hesitate in booking this well equipped comfortable first floor cottage in the future as it had all comforts of a "home away from home". Had a lovely 4 night break staying in Whitby.

    Reviewed by Janette5.0Jul 2018

  • "Excellent flat very clean very comfortable NO problems"

    Reviewed by Anthony5.0Jun 2018

  • "Our second stay at this property and we would have booked a further stay had it not already been booked."

    It ticks all the boxes for us, cleanliness, facilities, warmth, location, décor, parking permit, central but quiet. Will definitely book again when available.

    Reviewed by Amanda5.0Apr 2018

  • "Great place to stay."

    Location is very central but still peaceful. Lovely and clean with plenty of space. We didn't want to leave!

    Reviewed by Katie5.0Mar 2018

  • "Good location, very clean and tidy, didn’t really want for anything, only thing to make it better would have been an exterior light that worked when using key pad on door to gain entry."

    Reviewed by Roman4.4Nov 2017

  • "Everything about the holiday was fantastic."

    I would recommend to everybody

    Reviewed by Andrew5.0Nov 2017

  • "Enjoyed it"

    Reviewed by Garfield5.0Mar 2017

  • "Lovely furnished one bedroom property in a perfect location, comfy bed complete with bedside drawers small wardrobe and plenty of hangers (a bonus)."

    Cosy and warm throughout, with a well equipped kitchen. Parking permit also a bonus for the nearby Leisure Centre (10 minutes walk away). Had to contact the owner during our stay concerning the water pressure/warmth of the shower, he was extremely pleasant and helpful and this was quickly resolved. Would not hesitate in staying at this property again.

    Reviewed by Amanda5.0Nov 2016

  • "Well located with efficient instructions for car parking."

    Very clean and comfortable

    Reviewed by Colin5.0Aug 2016

  • "A lovely 1 bedroom flat."

    Comfy bedroom king size bed with space for our 6 month olds travel cot. Nice big bathroom with seperate shower and bath. Kitchen is really great loads of utensils perfect with having a baby, would be great if they had a high chair to use as there was plenty of storage space for one in the kitchen cupboards (hint hint). We booked a flat as needed a good kitchen for the baby so really delighted with all the equipment there- thank you. Tv kept cutting out and losing signal but lots of DVDs to watch. Our flat was first floor but easy enough to carry the pram up. Easy to find the flat and using the key lock system the flat is on a narrow road with double yellow lines so you do feel you have to be quick to unload your stuff but it's not a problem, parking is near the leisure centre 5-8 mins walk away. Location was great lovely fish and chip shop at the end of the road, around a 5 - 10 min walk to the beach/ harbour area very hilly. The abbey is about 20-30mins walk but a nice walk through lots of shops and cobbled streets. You can drive to the abbey 5 mins plenty of parking at the top £2-3 for 2 hours.

    Reviewed by Rachel5.0Aug 2016

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  • All first floor
  • One king-size double bedroom
  • Bathroom with bath, separate shower, basin and WC
  • Kitchen with dining area
  • Sitting room with feature feature electric fire
  • Communal information room.
  • Gas central heating with feature electric fire
  • Electric oven, gas hob, microwave, fridge/freezer, washer/dryer, 2 x TVs with Freeview, DVD, iPod dock, selection of books, games and DVDs in information room
  • Wi-fi is available
  • Fuel and power inc. in rent
  • Bed linen and towels inc. in rent
  • Permit provided for 1 car in car park 5 mins walk away
  • Sorry, no pets and no smoking
  • Shops and pubs 2 mins walk
  • Beach 5 mins walk
  • Note: Max 2 people including infants.

The property

This spacious, first floor apartment is one of three in a converted old fisherman's cottage in central Whitby.

Quietly tucked away, this Whitby self-catering apartment is ideal for a couple wanting to enjoy the many attractions in this popular seaside town, surrounded by the spectacular scenery of the North York Moors National Park.

Internal stairs lead up to the private entrance of this Whitby self-catering apartment, offering comfortable accommodation all on one level.

The well-equipped, modern kitchen has a dining area to one end, and the roomy bathroom has the added benefit of a separate shower and bath.

With an attractive bedroom with a king-size double bed and a large sitting room, this apartment in Whitby provides an excellent holiday home.

On the doorstep of this Whitby self-catering apartment are all the amenities of this atmospheric coastal town, including tempting tea rooms, traditional inns and independent shops.

Stroll down to the historic harbour, explore the quaint cobbled streets and climb the 199 steps up to the famous Whitby Abbey.

The long, sandy beaches are a delight and all visitors need to partake in trying the renowned fish and chips!

This beautiful area has a wealth of attractions, with pretty coastal villages such as Robin Hood's Bay and Staithes nearby, and the dramatic countryside and moorland.

A lovely Whitby self-catering apartment, in a wonderful location, that can be enjoyed all year round.

View on map

About the location


Robin Hood's Bay 5.5 miles; Scarborough 19.3 miles; Pickering 23 miles; Guisborough 21.5 miles.

The seaside town and port of Whitby lies at the mouth of the River Esk in the Scarborough district of North Yorkshire. Ideally situated for exploring this beautiful part of Yorkshire, the local area hosts an array of activities so you can be sure to get the best out of both the countryside and the coast. From the nearby North York Moors to its Blue Flag beaches, there's something here for everyone. Amongst its many attractions, Whitby holds a charming atmosphere, home to winding streets and hidden alleys, where you can find a wide selection of eateries and shops scattered amongst them. Take a trip to the picturesque harbour and lighthouse to watch the sun set or get involved in some whale watching or a coastal cruise to watch the creatures up close. Climb the famous 199 steps to the Whitby Abbey to immerse yourself with history, or visit the Captain Cook Memorial Museum presenting historical and ethnographic exhibition about Cook himself. Close to the Robin Hood's Bay, rich in heritage, wonders and scenic spots, and in easy reach of the bustling towns of Scarborough and Middlesbrough, Whitby is a prime location for exploring all of the delights that Yorkshire has to offer.

View more holiday cottages in Whitby

Note: Max 2 people including infants.

This property offers the following short breaks:

  • Winter
  • Off-season
  • Last minute
  • Christmas