Shore View

Shore View was perfectly situated in Sandsend with lovely sea views from every room.

It was very well equipped and beautifully presented.I wouldn't hesitate to reccomend a stay here and we will definately be visiting again.The welcome pack was also very much appreciated.

We enjoyed our stay at Shore View cottage in general.

The property is well equipped and nicely decorated, its position is perfect for sea views and the lounging areas are very comfortable. However for the money the beds should be replaced as they are rock hard. No one slept well on either night and the pillows also should be replaced as they range from very solid to completely disintegrating so we ended up using the pillow case and putting jumpers inside. The place was clean despite other comments but a 10am check out and 3pm check in is a bit mean. Finally I have to say Sykes Cottages ans an company are awful and I would never again book a cottage that they manage. They are impossible to contact if any issues occur. Phones are left unanswered and WhatsApp messages unresponsed to. There is no email address.

Beautiful house in great location.

The property is split over 3 levels which worked really well for our two families. There is access to the ground floor and first floor from the street which really helped my parents as it cut the amount of steps required to get to their room. The kitchen is spacious and stocked to a high standard with everything you would need including the small things like foil, bin bags and dishwasher tablets. We also had a lovely hamper on the table when we arrived. Each room has its own en suite which was brilliant. The whole place was clean, bright and finished to a high standard. We loved staying. Having the outdoor balcony was lovely and the car port mean we didn't park on the road. The views from each room are amazing (once you figure out how best to set the blinds). Perhaps more pricey than other properties near the front but you definitely get what you pay for. Would recommend.

We had a really enjoyable relaxing break, considering there were three generations in our party.

We've stayed many times at properties in Whitby, but we find it's too busy now, whereas we've always liked short visits to Sandsend and this was an excellent opportunity to enjoy the peace and quiet.

On first impression the house is stunning & the location is perfect.

However, the property really isn’t very clean. The bathrooms are dirty, particularly the showers & the floors. There’s cobwebs & dead insects everywhere - within easy reach with a vacuum cleaner. The kitchen is fine but missing some basics such as champagne flutes & pint glasses. The downstairs bathroom has an awful drain smell. Some of the soft furnishings are stained & grubby looking. On a positive note, the beds are comfy, there’s plenty of storage for hanging clothes & the views from the living room & bedrooms are amazing. Would love to stay here again because the location is perfect & the house could be amazing if only it was given a proper clean. I notice from the other reviews that cleanliness has been mentioned a few times before, yet the property is still not clean. The outside spaces could do with a bit of tlc - weeds over growing, steps need sweeping & the balcony furniture could do with a clean. I really want to love this place & we did have a great time, but when you rent a property like this, you do expect it to be clean.

Booked for a 60 th Birthday for my husband,and 4 other guests.

Firstly the outside was dirty,weeds growing around door,broken fence. Kitchen was filthy oven door broken,rusty microwave and old crockery. Dust and cobwebs throughout chewing gum on floor. Marked bedding,broken bedside cabinet. Paid £1800 for this very upset.

Loved Shore View we've stayed there twice now this year - couple of points to note for feedback.

The main bedroom would benefit from a chest of drawers or dressing table - nowhere to put your toiletries etc.. same in the living room - its missing a coffee table - only our opinion. Also the fire in the living room does not seem to work. Everything else was fab - husband commented the shower in the main bedroom was excellent and the balcony is a lovely treat. The location is fabulous, will definitely stay again

This was the third time we have stayed at Shoreview as we love the location with its views of the sea and its proximity to the beach,cafes, pub and places to eat.

The facilities are excellent and very comfortable and cosy and is well equipped for all your needs.

Our 3rd stay at shoreview.

Great location lovely house but getting bit tired. The upholstered chairs all need cleaning. The bathrooms all need deep clean. Shutters and windows need cleaning. Back gate unhinged . Oven smells when heated needs deep clean. Bedrooms need drawers for storage. Left some keys in property they were located within the day of reporting but took a week before they were available to post/ collect in this time i made numerous calls and attempts to speak to some one , the telephone system and copious amount of options to select from is beyond ridiculous and inefficient in my experience. Collection of keys is an option, other than that a charge of £30 to post a few keys out is unbelievably overpriced. Overall I am disappointed with sykes and would not use again or recommend to others.

Exactly as advertised.

Clean, well equipped and ideally situated for a family holiday with young children

A lovely location and comfortable beds.

However, there are several repair issues which impinged on our enjoyment of the property. We were told 10 days before travelling that the gas fire in lounge was out of action yet past reviews show this as a problem some months ago. Underfloor heating was working, but kitchen room was always like a hot oven so we had to keep door and window open when in there to try to cool it down. Some towel rails could not be turned off as switches didn't work on them, others were fine, but some were too hot to touch which would have been a problem with small children. Some windows could not be opened as catches didn't work. The cupboard sliding door mechanism in double room was faulty and the heavy wooden doors fell onto me as I tried to close them on arrival - luckily I wasn't hurt but at 82 I struggled to catch them and prop them against a wall. It took 2 phone calls to Sykes and 4 days before someone arrived and slide them under the bed out of the way until they could be repaired. Showers are good but there's nowhere in them to put soap or bottles. So a lovely property but a lot of things need to be fixed urgently.

Overall another lovely stay at this lovely house.

Just two minor things, we had to request some extra hangers which were provided promptly and we had to buy extra bin liners as no replacements after emptying bins midweek.

Very pleasant cottage in an excellent location.

Very clean, and comfortable beds. The café across the road was excellent as well. Having said that, there are a few concerns I would like to raise. 1. The place was very cold when we arrived. The heating was subsequently efficient, but with underfloor heating (which we also have at home and are familiar with) it takes a few hours so it wasn't until the following day that it actually felt warm enough to be comfortable. 2.Given the above, I was very keen to start the fire in the first floor living room. Unfortunately that was not working. I contacted the number we were given and the response was very helpful and a handyman attended shortly - on a Sunday evening. I was impressed until he told me that he could not fix it and he would arrange a gas engineer to attend the following day. More concerning was that he informed me that this fire was regularly breaking down and he attends to it all the time. 3. The next morning the gas engineer attended. Again very pleasant and tried to help but could not as some parts needed replacing. Would take several days, understandably. So we never had a functioning fire during our stay there. Again the most telling comment was when the gas/heating engineer informed me that he has been out to that fire several times, most recently just 2-3 weeks previously. How is this an acceptable level of maintenance for a property being rented out in the manner it is? 4. We had booked to be there for Christmas. Perhaps you can understand the expectation of atmosphere we had in those circumstances. The advert for this cottage mentions that fire prominently. The fact that it was not working significantly affected our enjoyment of the property in the festive days, We were looking forward to sitting around with a fire like that for visual/aesthetic enjoyment, if not for heat. In the event, we arrived to a very cold house AND with the advertised fire not working. 4. The kitchen facilities were adequate, but I would not describe them as outstanding. It is always a bit difficult using a strange kitchen, but some basics were missing/difficult to find. We had to purchase oven gloves, which you may have noticed we left behind so that subsequent occupants may be spared that inconvenience. 5 The seating throughout the house - by which I mean the settees and sofas on the lower and first floors - felt generally lumpy and uncomfortable. We all felt that, as I did check that I wasn't just personally being demanding. This again was tolerable, but not brilliant. 6. The parking space needs to be described more accurately. It is in fact a small wedge shaped area that is difficult to manoeuvre anything medium or larger into; we were unable to use it but fortunately there is street parking at this time of year. Could be very different between March and September Overall we enjoyed the area and exploring the neighbourhood. But did not appreciate arriving to a cold house and a fire that never worked. The latter affected our enjoyment of the property over Christmas. Had the fire not working been a fresh issue, I would understand that these things happen. However, this is clearly an ongoing problem and therefore the advert is deliberately misleading and represents a breach of what we paid for. It remains a part of the advert for this cottage and I find that objectionable. I look forward to a response to this feedback

Downstairs and second floor main bedroom bathrooms both had a nasty drain smell.

Other than that a very pleasant and comfortable stay.

Lovely house with everything we needed for our short break.

only problem was the twin beds are very very low and the persons sleeping in them had difficulty getting up off them.

Just had a long weekend with friends at Shoreview, met all our expectations.

Excellent property in a great location. If I had to be really picky the WIFI signal strength was poor even after logging in, but that did not spoil the weekend at all.

What an incredible and relaxing week, just what we needed after the wedding.

The house is clearly finished to a high standard. It was just the 2 of us staying for the 4 nights, and although we didn’t need all the space, we booked it based on the photos and the location, and we certainly wasn't disappointed. Sandsend has always been a favorite location for us, and this property put the icing on the cake. We look forward to returning again in the future.

Sofa and chairs in the lounge aren’t very comfortable.

Not really sure what is going on with the electrics in the bedroom, bedside bulb flickering and dimmer switches worked without actually touching the knob. Very disappointed to find no mattress protector on the master bed. Shore View is in an excellent location with the added benefit of parking for one vehicle.

What a beautiful house in a beautiful location Had everything you needed with cafes and a couple of pubs just round the corner The views from the living room and the bedroom where spectacular and it had the added bonus of a balcony which we sat on for breakfast and played games with the grandchildren.

Not really suitable if you have mobility issues as the house is set over 3 floors

Following negative reviews about cleanliness, we were very pleasantly surprised to find the house spotless.

All other features were exactly as advertised. Excellent house in perfect position. Will book again.

The pictures are not up to date and some of the furniture has been changed and the other is dirty.

The property is not clean and 2 pairs of dirty underwear were found in 1 wardrobe. The oven was dirty. The downstairs shower room and toilet smelled and the others were grubby. The location is stunning and the only issue with the holiday was the property. It is always an issue when you are asked to not put problems in the guest book. By our stay the book had been removed. This is certainly not a 4 tick book

Tried to light the fire, it required a battery for the remote.

I got this and changed it, but the fire wouldn’t fire up. Was a bit disappointed with parking and no dressing gowns in the property, but overall it was a pleasant stay

We have very mixed emotions regarding Shore View.

It is in a great position with fabulous sea views and has been created with a lot of thought given to the decor and high end fittings. However, the same consideration has not been given to the cleaning and maintenance of the property. It was dirty, with thick black dust in the crockery cupboard, the top of the fridge/freezer, even on the poles on the kitchen wall holding the hooks for the mugs. All the drawers had crumbs in them, there were food stains/marks on the kitchen walls and on the window shutters by the sink. The backsplash to the range oven was greasy and there is food baked on to the shelves inside the oven. The surface of the outside table was dirty, with cigarette butts left under it and in a rusty can. A deep clean is required in each shower cubicle, where there is a build up of dirt. The freezer needs defrosting. The paintwork is in need of a refresh in some areas and the handles on the wardrobes in the double and single bedded rooms need tightening up. A chest of drawers in the double room would have been useful. With hindsight, I should have contacted Yorkshire cottages to advise them, but I didn't realise the extent of the problem until I started cleaning and then I continued with further family members due to arrive expecting a meal to be served. We will return again to Sandsend, which is in an excellent position, being a quieter place with a lovely beach and several places to eat out, but only a mile to walk into Whitby. However, we will not be staying at Shore View.

We loved our stay at Shore View.

The location, sea views from all windows and layout and decor of the property all made for an extremely pleasant stay and we will certainly consider returning for our stay next year. Owner Feedback: Whilst the sofas were comfortable enough the occasional chairs both downstairs and in the living room were incredibly uncomfortable. You don't need to go to the expense of new chairs but the seat cushions need replacing as a priority. It's like siting on wood making it near on impossible for us to sit and enjoy the view or gather as a family when it was raining and blowing a gale outside. The paintwork is also in need of a touch up and is looking very tired and battered in places. Finally the glasses need reviewing. Many are chipped and there are only 4 tumblers left meaning constant washing up to ensure glasses and crockery on hand. Also we couldn't get the fire to work. Think the control needed new batteries but it meant the living room was cold and the chairs were hard which was disappointing given its such a lovely property. We appreciate its hard to keep on top when it's so popular, but to book a day out over the low season to attend to everything would help keep the property in 5* condition and warrant the premium rental.

The cottage was lovely, fabulous position for everything although I think we were unlucky as we had the downstairs bedroom which wasn’t comfortable also we would have liked some draws to put things away in!

Otherwise we really enjoyed our stay.

This was our second stay at Shoreview and it was enjoyed by all 4 of us.

Lovely and warm when we arrived and there was a very good welcome pack waiting for us. The house was spotlessly clean with a well equipped kitchen. Lovely comfortable beds and excellent shower rooms. The living room was a good area to relax with a welcoming gas fire and large TV….although we didn’t watch it too much as the views from this house are amazing and we found ourselves just kicking back and gazing out over the sea after our days out sightseeing. The Hart Inn is just a 5 minute walk and we had a delicious meal there one night. We had a superb breakfast on our last morning at the cafe which is literally at the bottom of the road. Ideally placed for days out in the wonderful county of North Yorkshire, with regular busses into Whitby. You can’t better this holiday home. We will return.

Excellent property we do an awful lot of weekends away and this was everything the website said .

Would definitely recommend and we shall return.

Overall very comfortable, the timing of the heating wouldn't have been out settings but ot was hot rather than cold so a plus.

Lovely outlook from feature bedroom and sitting room. Plenty of cutlery etc in the kitchen. A very nice welcome pack. In an ideal location for the cafe, restaurant and beach.

Thank you to all the staff at Yorkshire Coastal Cottages for their prompt responses to some initial issues.

The problems were; smoke alarm beeping, kettle not working and gas fire ignition. An engineer was despatched immediately to the smoke alarm. Then someone brought us the spare kettle from the office, on her way home. A gas engineer came out the following morning and sorted the fire . The only item missing from the kitchen was a tin opener, but fortunately I carry a Swiss army knife. We had a very enjoyable week.

Shoreview is a lovely cottage in a stunning location.

We have already booked a return stay. The beds were comfortable with pristine linen. Lovely sitting room with a very good tv. All the rooms had stunning views out over the beach and headland. The kitchen was well equipped and cosy. You can walk to the nearest pub (The Hart) in 5 minutes which we did twice and had an evening meal there which was delicious. We had breakfast on our last morning at the cafe just across the road. That to was really good. The location is great for trips out to Whitby, Goathland and Scarborough. There were just a few minor niggles. The cutlery drawer was missed by all 6 of us and we had to ring the contact number to be told about the “secret drawer” not a good thing when dinner was getting cold! Mark the drawer CUTLERY. There was a very wobbly dining chair that my husband fixed, this should have been noticed and attended to before we arrived. Also the smell of damp was overpowering in the master ensuite when we arrived, it slowly disappeared as we used the room but wasn’t pleasant. It hasn’t put us off but would have if it had continued. The cottage was also very cold on arrival. Would have been nice to walked into a warm cottage. That said, Shoreview has the wow factor and we can’t wait to return.

Beautiful property that was perfect for a weekend away.

Lovely views to the beach. Loved the balcony ( a heater would have made this area even better as it did get chilly). Well kept property with everything you need. Great bus route 2 mins walk away into Whitby. Would visit again.

The holiday property was beautiful, with all essentials and more.

The "Welcoming pack" was appreciated and a thoughtful touch. The location was superb with the Cafe just across the road and the fabulous beach beyond. We had never been to the Yorkshire coast before and were amazed at the length of sandy beach facilitating the ability to walk to Whitby along the coastline. Two supermarkets were within easy reach by car. The property was very pristine , beautifully clean and comfortably furnished. The car port was somewhat restricted but that wasn't a significant problem. During our stay there was a problem with a smoke detector, which started to bleep in the early hours of the morning, but I later contacted the relevant people and this problem was resolved quickly and efficiently. If I were to offer any criticism, it would be that the stuffing of the pillows, through washing, had broken up and it felt like resting the head on soft tennis balls, but aside from that, we loved the property, location and thoroughly enjoyed the holiday. We would love to return next summer!

Very beautiful well kept property.

Amazing location great views! Had a lovely time!

I was very disappointed on arrival at the property that the dustbins were full, very smelly and flies everywhere.

On entering the property there was a horrible smell of drains in most of the shower rooms. We had to spend time ringing up to try to get these problems rectified on the first day of our holiday but they still smelt even after cleaner had been. I wonder if this property has a long-standing problem with drains? Views were nice and kids loved the beach but overall disappointing - especially for the price.

we were delighted with our stay in this fabulous property.

The view from the living room window is difficult to beat and we appreciated to outside space, which we used a lot. The property was well equipped with everything we needed, however, we had my elderly mother staying with us and a non slip mat for the shower would have been useful

A lovely house in a beautiful spot.

We liked the sea views from every window, the parking, the beach and cafe just across the road. The beds were really comfortable each with an en suite and we enjoyed sitting in the lounge of an evening taking in a beautiful sea view. A few little negatives: the radiator in the master bedroom was permanently piping hot and wouldn't turn off: the handset for the TV in the kitchen did not work well and we had to listen to the cricket on the radio. (Sky sports is a must for us): the property definitely needs air conditioning or at least fans as in a heatwave upstairs gets very hot.

Really good holiday with perfect location for beach, cafes, pub, restaurant and fish and chip shop.

The house was very good, well equipped and clean. The 4 bathrooms really worked well for our family visit. It would have been helpful to know that the local shop has closed down so now the nearest store is Lidl or Spar in Whitby. Would recommend this house and Sandsend.

We had a lovely week at `Shore View` , and the property did not disappoint.

We arrived on Friday to a lovely welcome pack, the house was very clean and every need catered for. The beds were very comfortable, and the bathrooms were lovely, showers heating up fast. We made good use of the body board whilst the sun was out. The location is amazing, 1 minute to get to the beach. Sandsend is a lovely village, and we did a lot of exploring locally. No doubt we will be back, definitely one of the best holiday houses we have stayed in.

Beautiful cottage with lovely views across Sandsend.

Everything had been thought of, such as champagne flutes, children's cutlery and cups, washing powder, to name a few.

This has been our second visit to this property.

We stayed Easter 2022. The property is just as good as ever. We were told this year that there was a problem with one of the dining chairs and they were getting it fixed before our arrival. True to their word it was sorted. Thank you so much. We wish to come Easter 2024 but don’t know school holiday dates. Fingers crossed.

An excellent self catering property which had been beautifully finished.

Had great facilities and an ideal location. The only thing we would have liked was more information about walks, activities and places to visit etc in the local area.It was the only thing that we felt could be improved other wise a 5 star stay

This is the third time we have stayed at Shore View house and while it’s never been perfect the location and house are beautiful & stunning.

The issues are really niggles and not hard to resolve that would then make this a perfect place. The cleaning leaves a little to be desired, downstairs shower was dirty, floors needed mopping properly and the upstairs main bathroom has a serious blockage and very bad smell. Also the kitchen chairs as already previously mentioned by previous feedback are not in the best condition and one is actually broken, luckily my wife did not fall off it as could have been quite dangerous.! The good is the stunning location, overall space & facilities with off street parking for one car. We have already booked for our fourth visit next year and it would be excellent to be able to rate this property higher.

I was a bit apprehensive, having read feedback about uncomfortable seating.

However I was delighted to see two new sofas that were very comfortable. The chairs appeared to have been reupholstered, but the seat cushions had not been replaced, so they were very hard and uncomfortable. The dining chairs are extremely old with very uncomfortable seats. One chair was coming apart and could not be used. The cleaning team had done a good job, no complaints. The cottage was lovely and warm with beautiful views of the sea. I would recommend it as a lovely place to explore the coast.

We have just had a very special weekend at Shore View.

A beautiful house with spectacular views from every room. It was spotless, our only small complaint is that the heating didn’t seem to work very well, luckily the gas stove in the living room provided plenty of heat but the two bedrooms at the top of the house were especially cold and never warmed up. Apart from that we had a fabulous time and would love to stay there again.

Fab holiday rental

First class accomadation!

! Clean,tidy,modern and a brilliant location!! We cannot fault it, albeit the internet went down for 24 hrs but only due to the ISP's fault. Staff are brilliant at Yorkshire Costal Cottages even sending a TV engineer to fix the Sky TV due to the internet outage. We would definately recomend Shore View!!!

We had a lovely 4 night break, the property was v clean and had everything we needed, v well equipped kitchen, comfortable beds, plenty of hot water and warm and cosy.

We enjoyed the welcome pack too. Sandsend made a great point from which to visit places up and down the coast. The cafe at the end of the street on the seafront does lovely cakes and breakfasts, the pub is a busy friendly spot and the meals at the fish cottage are excellent, all are within a few minutes walk of the house.

This house although nicely decorated has Not been newly refurbished.

The furniture is terribly uncomfortable and very low to the floor. The top floor twin bedroom is Not suitable for adults as the staircase takes a chunk out of the room area, so the bed legs have been taken off. In all three bathrooms the tops of radiators were black never been cleaned found that out when I draped a towel over the top and the cleaners do not take care when cleaning the wash basins the over flow is dirty. Some of the kitchen crockery was chipped we left them on the bottom shelf to highlight this. The freezer had some food left it and had not been defrosted for some time. No oven gloves were in the kitchen ??. This may seem like we are picky but we all have lovely homes and do not pay for something less or we may as well stay at home. We only book luxury homes so that is what they should be. As for the welcome pack!! Well no we don’t understand why a bottle for milk can’t be left in the fridge, it also said in the house book to please removed any stains on the furniture well that’s not been done in a long time so obviously not recently refurbished!! Photographs of houses should be updated ever few months so as not to give a false impression. I do think the owners of the property should check on the cleaning and kitchen crockery etc to make sure there are enough of everything for 6 people.

This is a really lovely, comfortable house very close to some great amenities in Sandsend.

The house is clean, comfortable, well equipped and a pleasant place to stay. My only minor comments are that: 1. the heating should be left (or set) on for new guests arriving, particularly as we move into autumn/winter months; and 2. the tumble dryer "fluff trap" should be emptied regularly by the cleaning team.

Shore View is in an excellent location especially if you have children with you.

The property itself was spotlessly clean when we arrived, and very well equipped. I found the pillows hard and uncomfortable, but that's a subjective thing. The smaller double bedroom has limited storage space and I would have appreciated a bedside cabinet with drawers rather than a simple table. Generally though I would recommend this property highly for a family holiday.

The best property we’ve ever stayed in , in the U.

K ! Every room had an amazing view , the house was decorated modern and had everything we needed for six of us. Great facilities. Close to to beach, cafe beach, bus route . Went to whitby, Runswick bay & Staithes on same bus route . Even walked to whitby along the beach… perfect .

The property is light and airy ,the views amazing.

Twin bedroom is very small and the sofas are not comfortable . On leaving and stripping the beds we were surprised that there were no protectors on the mattress or pillows and some of the pillows were badly stained

There is a general air of neglect outside the property with weeds growing up the steps.

The listing says it is a newly renovated property but I think that must have been dated some time ago. The sofas are very low and uncomfortable. One dining chair is unsafe and needs re-gluing. The recycling bin was full to the brim when we arrived and very heavy to manoeuvre out onto the pavement. The binmen wouldn't empty it anyway. The oven was dirty. The master bathroom sink was blocked on arrival so I had to get Mr Muscle to unblock it. The area is lovely though.

+ Superb views of the beach and bay from every room + Well appointed kitchen; ample storage, plenty of appliances and cutlery etc.

+ Four good 1200x900 showers with instant hot water + Low furtniture

The house was absolutely stunning and comfortable and we particularly loved the sea views from every room.

Whilst it took some time for the underfloor heating to reach the upper floor, it was sufficiently warm after a day or so. We will certainly return and look forward to enjoying those wonderful views. The deck also provided a great place for morning coffee and evening drinks!

A fabulous, well positioned and well appointed house.

It was spotlessly clean and had everything you could possibly want. An excellent bus service runs from the bottom of the road providing easy access into Whitby and ensuring that none of us had to worry about who was driving and therefore not drinking! As three couples, we had three cars and there was plenty of space to park outside of the house. We had a thoroughly enjoyable week.

Everything was as described absolutely spotless views amazing only one small thing there was no cutlery we looked absolutely everywhere only one baby spoon one teaspoon and one dessert spoon no knives or forks.

Shore View exceeded expectations!

A fantastic location, close to the beach but quiet and peaceful. Great facilities within the house and sea views from every room were such a treat. We sat out on the deck constantly and the car port it provided was a bonus. On street parking for the second car of our group was never a problem. A great holiday and would certainly stay here again.

The property has been fitted out to a high standard, but unfortunately this was marred by the simple lack of someone checking it over to make sure all was in order before our arrival.

To list some of the faults that we encountered: 1. on arrival, we found that 5 of the 8 downlighters in the kitchen had failed, meaning that I immediately had to go out and buy replacement bulbs so that we could see to eat. 2. the toilet seat in the master en-suite is loose, and slides to the side. 3. one shower had been left dripping, meaning that the bathmat (left in the shower) was soaking wet. 4. when I tried to dry the bathmat, I found that the tumble-dryer was not working because the condensed water tank was full and the fluff filter was blocked. So I had to spend precious holiday time carrying out basic maintenance on the dryer. 5. the gas fire does not work because the battery in the remote is flat, and it has no other controls. 6. one dining chair was missing. The replacement that was provided 2 days later was tatty and out of keeping with the property. 7. the towel rail radiators would appear to need bleeding, since they all have cold areas towards the top; also the one on the 1st floor drips at the valve. One point for the future safety of guests, especially the elderly or infirm, is that the shower bases are rather slippery. It would be a good idea to provide a non-slip finish and install grab handles. Also it would be a good idea if the bathroom vents had shutters, because the north wind whistles through them at present, making the bathrooms chilly. Finally, to describe the property as having a "small courtyard garden" is an exaggeration. It is merely a path about 1.5 metres long with a few flagstones at the side. No way can that be called a "garden"!

The cottage was beautiful as was the setting.

Wonderful and relaxing. Extremely well laid out and equipt.

Having contacted you over two weeks prior to our stay to request a cot and highchair be ready for us at the cottage, and you emailing me to guarantee they would be there, we arrived on the Friday to no cot set up.

Contacted you immediately but you didn’t get back to us until Saturday afternoon. Had I not prior arranged this it wouldn’t have been such an issue. The cottage could do with a deep clean, especially in the kitchen. The inside of the draws, oven and fridge were all pretty dirty with food left behind. One of the toilets was also left dirty. And lots of dead insects behind the shutters. The cottage is in a wonderful location, great views from all windows and the balcony. The beds and sofas very comfortable. Facilities inside the cottage provided were also great (hairdryers, beach chairs etc). Please update the instructions for the oven as they don’t seem to correspond with the cooker. Feel like on this occasion we were let down by Sykes customer service/housekeeping which was a shame.

As you are aware we did discuss some reservations as to the overall cleanliness at Shore View and we did send along a series of images to validate the points made.

Didn't particularly spoil the holiday but I feel it is important that both your company and more importantly the owners of the property are aware of the situation Basically surfaces above eye level and anywhere that there was a void at ground level had not been touched (and for some considerable time) Nice convenient location but the above cleaning issues did impact upon our enjoyment of the holiday. Kind Regards, Tony Airey

Really enjoyable holiday, spacious and comfortable accommodation with wonderful sea views and perfect location in the heart of the village but set back from the road.

Facilities excellent. Loved the window seat and balcony. The only minor issue was the cleanliness was a bit hit and miss e.g. the inside of the fridge didn't appeared to have been cleaned. However, appreciate it is a big property and all the bathrooms were spotless. Thank you.

Parking was very difficult on the road.

Yes, there Was a car port for one car but as the cottage slept six visitors, it is safe to assume the group will have two cars. We has problems on several occassions, certainly not the easy park you advocate. It would have been useful to have an area where washing could dry outdoors. The outside bin was 3/4 full on arrival and we struggled. An email to the office was unresponded to for 2 days and no solution offered.

Shore view is a really great house for anyone wishing to spend a break by the sea.

Sandsend is a relatively quiet little village with a couple of nice cafes, a pub and a general dealers, but its within easy striking distance of Whitby and other yorkshire coast resorts. The house is in a great location, only 1 minute from a really nice cafe which is open until around 16:00 every day for good coffees and excellent cakes and scones. Parking at the house is good, with one space under the carport and on street parking available right outside. Inside, the house has everything you could need for a self catering break. the kitchen equipment is first class, with everything you need to cook throughout your stay. The three bedrooms are great and all have lovely views out across the bay - the beds are comfortable and the bed linen was lovely. having 3 en-suite shower rooms is a definite advantage and the showers are really excellent with lots of hot water and good water pressure! The utility room is really well equipped with a good washing machine and tumble dryer, as well as iron and ironing board should you need them. The lounge is great and with a couple of nice armchairs its easy to watch the day and the shipping go by out across the bay - perfect way to spend lazy days. This is one of the nicest holiday rentals i've used, and its something i do quite a lot with my wife and our family, so we have plenty of places to compare with. I would definitely look to stay in this house again for a break on the Yorkshire coast, and would definitely recommend it to anyone.

We had a really enjoyable holiday, but in our opinion a few tweeks are required: Cleanliness: Windows dirty on the inside.

Cooker hood dirty. All three beds had dust & fluff underneath them. Facilities: Ideally one of the bathrooms should have a bath. With regards Keith & Sharon Mitchell

A beautiful holiday house that felt like home.

Cosy and warm at all times . Great attention to detail in what was provided in the kitchen.

A beautiful property in a stunning location, the only small improvement would be to have a better way to collect and return keys instead of having to collect from the Whitby office.

Beautiful clean house,amazing views and well equipped.

Lovely comfy beds but unfortunately uncomfortable couches,! Collecting and returning the keys is not convenient as parking in Whitby isn't easy. There was a key safe at the property, but apparently not for the tenants use??

Fabulous views and a convenient location.

The property is newly refurbished to a high standard with all modern conveniences. The car space is a bit tight but there is plenty of street parking near by. The master bedroom is effectively in the roof space and can get quite warm on sunny days. A great place.

Property location, decor & furnishings, equipment and standard of cleaning all highly satisfactory. Ease of booking with Yorkshire Coastal Cottages, the helpfulness and courtesy of staff and overall customer service was also highly satisfactory. Will book again.

Best location in Sandsend. Highly satisfactory (top ranking); we'd definitely book again

Everything was just right for a comfortable stay, will return later on in the year! Exceeded expectations.

All very good and lovely location, would book again!

Enjoyed a lovely week in a beautiful house and location. Gorgeous place with spectacular views across Sandsend.

Beautiful house in perfect location.

The beautiful cottage was sparklingly clean on arrival with every home comfort we could wish for. The equipment and decor is top quality, combined with amazing location with sea views from every room in the house this cottage makes for an amazing, relaxing holiday. We will definitely return - not something we often do! We enjoyed fabulous walks on the Cleveland Way straight from the cottage. It was great to have a car free holiday. Fabulous meal at Bridge Cottage Bistro, definitely recommend but remember to book!

Can't wait to come back!

Shore View is an absolutely beautiful property which was perfect for our family's needs. There is such attention to detail and those views are stunning! The process of booking and all elements of customer service were excellent!

Excellent property. Extremely clean throughout. Comfortable beds and spectacular sea views.

Accommodation is exceptional and welcome back was very much appreciated.

Gorgeous Cottage! View is perfect and cottage has everything you need for a stress free stay.

Absolutely stunning sea views! Fantastic location. Very comfortable bed. Would certainly come again. Cottage lovely and clean.

Having stayed in the cottage previously t was ovely to return and enjoy this beautiful, well-presented cottage.

Superb location and beautiful cottage.