"Four cracked window panes in living room window."
Unkempt garden with green mouldy patio. Cobwebs hanging from living room and bedroom light fittings. Poorly stocked kitchen. Broken cutlery holder in the dishwasher. The bins were full when we arrived nowhere to put our rubbish.
Hi Judith - I'm sorry you did not find the property to your liking. I have made adjustments to my cleaning arrangements and will check the patio this week as not usually had any problems with this. Regarding the bins as you know over the Xmas period the bin dates change and unfortunately sometimes guests miss the revised dates. [n.b. New downstairs carpets are being fitted wc Feb 26.]
Property Owner
Reviewed by Judith1.9★ Dec 2023
"We had a great holiday in Alnmouth and the Beach House was a good location for accessing the beach."
It was a comfortable lounge area for the family to relax in and was nice and warm.
However we had a few issues with general cleanliness that should have been easy to maintain. There was mouldy cutlery in the dishwasher; the ocean was unclean and the carpet had a lot of dirty stains on our arrival which was a little off putting. The dishcloths were very old and tatty too - they need to be replaced.
A couple of us also felt itchy and had 1-3 bite marks on our bodies and we wondered if this could be bed bugs - but I couldn't be sure.
Overall a great house but would be reluctant to revisit unless I could be sure these things were rectified.
Hi Jane. I'm glad you had a good holiday in Alnmouth. I will look into your issues with my housekeeping team before the next booking. Moreover new carpets downstairs are being arranged for the 2024 season. Thanks again for your feedback.
Property Owner
Reviewed by Jane2.8★ Nov 2023
"Couldn't ask for a better location - straight out of the house and onto the river and beach for glorious walks enjoying the views and nature."
The house has good-sized bedrooms, the lounge is very comfortable with the sun streaming into it every morning, and the central heating was efficient. We were surprised to see the open fire has gone, as it's still mentioned in the description, but there's an electric fire instead which (though less romantic) was probably a good deal easier to light and warm the lounge through. The beds were comfy, the kitchen had everything we needed, and there was even a bed provided for the dogs. It's a bit of a pain that dogs aren't allowed upstairs, as our two are used to sleeping with us and weren't very impressed at being kept downstairs, but I can understand that the owners don't want to risk muddy paws on furnishings. All in all, we found it good value for money and loved it!
Reviewed by Barbara5.0★ Nov 2023
"Although the property was clean and comfortable, and in a good position in the village."
We found that it was somewhat " tired ", and in need of some freshening up. The lounge curtains, for example, could do with re-hanging/sorting out, and the " enclosed garden" situation, could be better dealt with.
Reviewed by Brian K4.7★ Oct 2023
"We were delighted with our stay at Beach House."
It's a beautiful house in a convenient location. Very comfortable and tasteful throughout. As the cook I was particularly pleased to find the kitchen had everything I could want. We were very lucky with the weather and the front garden was a delightful place to sit, getting all day sun. A really peaceful place to be. Inside too where it was very quiet. All in all even better than expected - especially the first rate TV and the useful extra freezer.
Reviewed by Scott5.0★ Sep 2023
"Great base for exploring Northumberland."
Spacious accommodation in a lovely village.
Reviewed by Caroline4.4★ Sep 2023
"The property is well equipped and the lounge is a very pleasant room."
Location for beach, shops and restaurants is excellent.
Whilst not inaccurate in the listing the WC facilities are inadequate for a number of people. The WC on the ground floor is far smaller than one on an aircraft! The bathroom facilities are well below current day expectations.
It is nice to sit out in the garden but should be maintained far better. Sweeping the area would be a start and removing the weeds would make a big improvement.
Parking can be an issue particularly when spaces are taken up by a neighbour's skip.
Reviewed by Geoff3.1★ Jun 2023
"Lovely period property with a homely feel."
Spacious, perfect location in Alnmouth and comfortably furnished. Having been worried about previous reviews, I was surprised at both the decor and the cleanliness of the property. The house is 180 years old and exudes period charm and character. We have stayed in various accommodation in Alnmouth over a number of years and this house ticked all the boxes for us.
Hi Jane - Thanks very much for your feedback. We are glad you enjoyed Alnmouth and our house. I look forward to passing on the positive feedback to our hard working local housekeeping team who will greatly appreciate this.
Property Owner
Reviewed by Jane4.4★ Jun 2023
"Alnmouth is beautiful."
This property is in an ideal spot for the beach. However, though this is a very nice property, it feels a bit grubby and tired. Threadbare carpet in lounge covered with a couple of rugs. Cooker not clean. Towels need replacing as very thin. Everywhere feels that it could do with a good clean. Rattling pipes when toilet flushed. Enclosed outdoor space is not really enclosed as dogs can easily access the next garden and neighbour using unfenced access rights. I mistakenly saw that the house has two bathrooms and assumed wrongly that both bathrooms would contain a toilet!! One bathroom has no toilet - 2nd toilet is in the rear hall. Very very small loo space - only to be used in emergency! my mistake. I should have read the description more thoroughly! I will be visiting Alnmouth again for sure but not this property.
Hi Lynne - I’m glad the location worked for you and you think the property is nice. However I’m sorry that there were certain things you were disappointed in. There has been a deep clean in early May and I am asking NCCC/Sykes to inspect the property themselves after the next full changeover and I will endeavour to rectify the issues highlighted. As you say I purchased the new rugs recently to hide the two threadbare areas of the carpet until I can replace the carpet after the summer season. The oven (glass) door needs cleaning and will be attended to before the next guests. As regards the garden it’s a quirk of the 170 year old property that it shares a front path (with number 2) and hence full restriction for dogs can only occur across the 2 gardens. We do ask all guests to monitor their dogs while in the garden for this reason – something I will add to the NCCC website for clarity. Indeed the WC issue will be made clearer in the description. Thanks for your feedback.
Property Owner
Reviewed by Lynne2.5★ May 2023
"The house itself was in a lovely place."
Really nice to be near the sea however it was incredibly dirty. The oven was awful and the beds felt like the bedding has not been washed. We had to vac the entire house when we got there and dust. Some of the dust looked like it had been there a long time. The kitchen was grubby and the plates and cups needed a good clean before we were able ti use them. The house could do with a really good deep clean!
I’m really sorry that the standard of cleanliness was not up to the standard you expected and it impacted your holiday experience. I work with a local housekeeper and their team. They adhere to high standards and my experience so far has always been positive. However, as you suggest I will put in place a deep clean in advance of future guests including carpet cleaning.
For future reference my housekeeper’s contact details are included in the joining instructions and they can be contacted on arrival if additional cleaning or other issues need addressing.
Property Owner
Reviewed by Sarah1.9★ Apr 2023
"We love the feel of Beach House, very relaxing."
Its location is great, being so near the expanse of estuary, sea and sand, along with being able to just walk out the door and get supplies up the road from the local shops etc. Thanks for a wonderful week.
Reviewed by Sue5.0★ Mar 2023
"This was a brilliant house for a multigenerational get together in November."
Coming out of season we particularly appreciated the bright sitting room where we could sit and read after blustery days on the beach.
Nov 2021
"Perfect for five adults and two infants."
Great location for the beach.
Jul 2019
"A well equipped, well positioned holiday home."
Feb 2019
"Terrific site in this glorious seaside village."
Dec 2018
"Lovely spacious cottage in an amazing location- right next to estuary with beach just around the corner."
Very comfortable stay, fantastic house for families with dogs and small children. My children are all teenagers and loved it as a base for chilling out and going for lovely coastal walks. Would highly recommend.
Feb 2018
"The house is roomy and very comfortable with a sheltered garden where we enjoyed relaxing."
It's very close to the beach with easy access to the coastal footpath and cycling routes. We would love to stay there again!
Aug 2017
"Wonderful area and very dog friendly."
Handy for the play park, super beach, and great walks are all so close. Roomy accommodation.
Jun 2017
"Perfect holiday home."
Walk to the beach, local shop and the pub (bonus). Fresh bedding, fluffy towels and everything you need.
Jun 2017
"Great property, plenty of room, extremely clean and a two minute walk from both beach and all local amenities."
Would highly recommend. WI FI extremely good in house and speeds excellent if you have work to do.
Jun 2017
There are no reviews featuring this term
Show all reviews