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"Really great stay."
Loved the views. Well equipped kitchen and the open fire made it a really good place to hunker down on a wet windy day.
Thank you
Reviewed by Niamh5.0★Apr 2024
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"Fantsstic cottage in a fantastic location, facilities were great, parking a challenge but we mastered it !"
- complaints at all and we will most certainly be back if we can find some availability that suits.
Thank you for your comments and we are glad that you enjoyed your stay.
Property Owner
Reviewed by Mark4.7★Mar 2024
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"Quirky, roomy and comfortable cottage, we had an enjoyable break."
Great location close to the beach and the village, some great walks straight from the doorstep, the corner shop is very handy for the essentials. Enjoyed the cosy open fire place with fuel provided, some good books, jigsaws and the TV/Wifi package kept us entertained on the rainy days. Bring your ninja parking skills if you plan to reverse park outside the cottage, achievable but a challenge.
Marking lower for cleanliness as the windows were dirty on arrival to the point that we thought an opaque film had been used on the windows, they just needed a good clean. We found this odd as only two window panes with the best view of the sea had been cleaned in the bay window, all the other windows in the house were dirty. Disappointing as the big selling point for choosing this property was for the Seaview. Reported first thing Monday morning and windows cleaned Tuesday so quickly resolved.
Thank you your feedback, we’re glad that you enjoyed your stay at Begonia House.
We spoke with the window cleaner. In fact, the windows weren’t dirty - it was a fine deposit due to salt sea spray from Storm Babet that had finished a few days previously.
I’m glad that we were able to resolve that so quickly for you and hope that enhanced your stay. The owners.
Property Owner
Reviewed by Christopher3.4★Oct 2023
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"Begonia House is a comfortable, spacious holiday cottage with lovely sea views."
However the doors for both the top floor WC and en-suite shower room stick, making exiting difficult. Ground floor bathroom door doesn’t close at all, making privacy impossible. There needs to be a clear warning about the fierceness of the ground floor shower, also.
We would have appreciated knowing about parking difficulties beforehand. Online photos suggest there’s parking outside the property but this isn’t possible due to the very narrow private road, and residents cars and plant pots. Even loading/unloading is extremely difficult. A note in the house suggested on street parking in Alnmouth by guests would be preferred, but in reality availability is very limited. Advance notice of this should be given.
Whilst overall the house is very clean, we did find on arrival dog hair all over the ground floor beds, including on pillows and sheets, and a maggot stuck to a coffee cup in the kitchen cupboard.
Finally, whilst we were a few minutes late leaving as we needed to carry luggage to a parking space some distance away, the cleaner with their family and children arrived at 10am wanting access to the property. This made our exit feel stressful & rushed.
11.10.23
Thank you for taking the time to give your considered feedback.
We’re really sorry that you encountered the problems that you detailed and we’d like to address them individually:
1) We were unaware that there was any problem with the doors. Now that you have informed us, through feedback, we have contacted the letting agents (Sykes) and their maintenance team are attending to that. On that note, if you had contacted them as soon as you were aware, during your stay, they would have offered to correct this for you.
2) We were unaware that the downstairs shower was “fierce” and will check this when the current guests leave this weekend and rectify as soon as possible.
3) With respect to parking outside the property, it should be noted that the lane is a private lane with space for one car. The lane is narrow but is navigable in an average-sized car. The letting agent will alter the information on this following your feedback.
4) The presence of dog hairs on the bedding in the ground floor bedroom and the dirty cup (maggot). We agree that this is completely unacceptable. This has been referred to the cleaning team. This is the first time in 10 years that a cleaning complaint like this has been noted so, again we sincerely apologise.
It would have been very useful, and to your benefit, if this was reported to Sykes as soon as you noted the problem, so that further cleaning could have taken place.
5) The cleaning team are directed to enter the property at 10am on the day of guest departures in accordance with the terms of the holiday let. We are sorry you found their arrival “stressful” but we hope you understand that the turnaround time for cleaning and preparing the property for the next guests is very limited.
Despite your difficulties we do hope that you enjoyed your stay in Alnmouth and found other aspects of the house (including the substantial welcome pack) to your satisfaction.
Mr. & Mrs. McBride (owners)
Property Owner
Reviewed by Alison2.8★Sep 2023
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"We stayed for 3 weeks in the summer and had a great trip."
The property is well located and great being walking distance to the beach. The listing is an accurate representation of the property. It is well appointed with everything we needed. Parking is challenging as the street is very narrow and you are encouraged to not park directly outside the property. The internet was intermittent and we couldn't get the dryer to work on the washing machine.
Reviewed by Hannah3.8★Jul 2023
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"Lovely comfy family home, we've had a lovely week."
.Alnmouth puts the icing on the cake..beautiful views as always xx
Thank you for taking the time to give your feedback, we're very pleased that you enjoyed your stay.
Property Owner
Reviewed by Karen4.1★Jul 2023
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"Wonderful place with amazing views - loved it."
Reviewed by Robert4.7★Jul 2023
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"What a wonderful well equipped spacious holiday home begonia house was."
The window seat with amazing views was a favourite for reading relaxing and games of rummykub when weather was too wet to enjoy a cuppa on the outside bench. Definitely will be booking a return holiday. Thank you from the Semple family and Neve the whippet xxx
Reviewed by Kathryn5.0★Jun 2023
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"The only issue we had was that the two sofas in the lounge were uncomfortable."
Reviewed by Sue4.7★May 2023
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"Begonia House was a wonderful property in a fantastic position."
We would definitely come here again. Very clean and comfortable with a thoughtful welcome gift and was perfect for our family plus Mum. Thank you so much for a fabulous stay
Reviewed by Sarah4.7★Apr 2023
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"Superb property, with amazing views from top two floors."
warm, cosy, plenty of room, seating , for the six of us. Very kind welcome pack.
Mar 2022
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"We had a lovely week in this clean, comfortable property with a picture-perfect location and ideal proximity to the beach."
Would recommend and return.
Jul 2021
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"Excellent and well equipped house with great position in the village with the benefit of great sea views."
Oct 2019
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"Our holiday was to celebrate an 80th birthday with 9 grandchildren + their parents."
The 2 houses provided just the right accommodation and there was a plentiful supply of crockery/cutlery to service the whole family - thank you for all the help.
Aug 2019
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"Great location near both beech and local amenities."
Fantastic views from bay window in living area. Very well equipped kitchen covering almost all needs when cooking. Definitely up there with best cottages I have rented.
Apr 2019
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"This is a fantastic house."
Very well equipped. Great location. Couldn't fault it. Would highly recommend.
Mar 2019
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"This is a truly lovely property, maintained to a high standard of cleanliness and in excellent repair."
It has stunning sea views and is well equipped.
Sep 2018
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"Absolutely lovely property with everything you could possibly need."
Very comfortable with a stunning view from the first floor bay window.
Aug 2018
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"Lovely property."
Stunning lounge and views.
Aug 2018
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"Perfect location for the beach and all of the village, beautiful, spacious cottage, where every possible need has been thought of and provided for."
Jul 2018
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"Perfect location for us and the dogs."
Rooms all great proportions, extremely comfortable and very homely.
Apr 2018
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