Mariners House

Super place.

Great position. Very few things to complain about. Better shower in ensuite needed. Tub not. Eating Knives in kitchen not practical. Drawer units difficult to open. Tv confusing. Overall it is a great place. We have been before and hopefully will be back again. We love Alnmouth.

This apartment not only has location location location but so much more.

It’s all the little things that add up - like - it was cold and pouring outside and the heating was on and the apartment was warm when we arrived, it smelt amazing and was super clean. There were logs so we could light the fire and a wee welcome box with biscuits and coffee, etc. The mattresses and pillows were very comfortable and towels were good quality. Being open plan was so nice for our family get together. The best part was watching my daughter totally unwind with a coffee snuggled in the armchair looking out to sea. Just priceless. Thank you. We would love to come back.

We’ve been coming to Alnmouth for over 30 years and this property has a fantastic location.

The seating area outside is just lovely and the property has a good kitchen/diner/lounge space.

Positives: the property has a fantastic situation with views across the golf course and great access to the lovely pubs, shops and walks of Alnmouth.

We were lucky with weather and enjoyed sitting out in the front garden enjoying a morning coffee in the sunshine. Our dog also enjoyed being able to have the freedom and sit in the fenced garden. The beds are extremely comfortable and furniture in the living and dining areas seemed new and was comfortable. The property had everything you might want including an air fryer and coffee machine in the kitchen and plenty of kitchen utensils etc. Negative aspects of the stay: Cleanliness - as other reviews have mentioned the property would benefit from a proper clean. When we arrived there was a note saying the property had been cleaned that day and if there were any specific issues we should call the cleaner and they would return within an hour. Realistically it was late on Friday evening and it would have taken the cleaner several hours to get the house fully cleaned (we just wanted to relax after a long drive and didn’t want to start calling cleaners) - specific issues included thick dust on skirting boards cobwebs and thick dust near fridge in kitchen, some crockery and glasses needed re washing and mould on blinds in main bedroom and bathroom. Arrangements for waste - there was no information provided about separating recycling and it wasn’t obvious where the bins were. I rang the maintenance number in the welcome email and was advised that someone would get back to me with information about rubbish disposal. No one ever did and despite searching we never found any wheelie buns during our stay. In the end we had to store all the rubbish and leave it inside the house when we left. General maintenance and facilities - there are a few things that could do with attention - loose door handles sticking bathroom door, clock battery gone. Again as other reviews have mentioned there were absolutely no cleaning materials provided - not even one single dishwasher tablet or any washing up liquid. I had brought these with me as read the previous reviews but for a property of this price I would expect a small amount to be provided. Finally parking - although there is not much the owner can do about this - guests who may need close access to the property should be aware that the town gets very busy and the parking in front of the house is usually taken. We were normally able to find a space within 5 minutes walk.

After being 2 times before and good , it was a let down.

weeds,thistles & nettles in garden . Dust , dirty towel left.doors sticking. Sofa dirty. Cobwebs. I had to clean . In dispute with management amount payed was huge . Lawn overgrown. No care been taken , nearly came home . What has gone wrong with this property.vans &skip outside as building work on top flat ongoing. Banging. Nightmare hols

Building work still continuing in top flat, we were faced with a full skip in front of us and a portaloo to the side of us which stank in the evenings.

This stopped us from sitting outside in the evenings. Very disappointed as I payed a great deal of money for the week and wasn't able to make good use of the garden.

This was our fourth visit to the property, but we were disappointed that tstandards have been allowed to slip.

Although two single beds in one of the rooms have been replaced there are other items needing replacement, such as tone of the bedside cabinets in teh master bedroom and the coasters in the dining room which have been there forever and look worn and tired. There were no spare bin liners, washing up liquid, dishwasher tablets or even a j-cloth . The apartment has so much potential but could do with a little investment . Particularly why have two baths but no walk in shower?

Mariners is in a fabulous position with the views of the golf course and sea.

It is comfortable and the fittings and furnishings are very good. It was generally clean but down the sides of beds and behind the TV was covered in dust and cobwebs so had not been fully cleaned for some time. The vacuum cleaner supplied to ‘leave the house as found’ was full and not really working and no replacement bags could be found. In general, hire cottages supply a few dishwasher tablets/ 1 or 2 bin bags/ a dish cloth/ and more than 1 loo roll but these were not provided so a shopping trip was needed soon after arrival. The radiators across the whole apartment were intermittent- so perhaps some bleeding and balancing is needed. However, even with these few niggles- we had a lovely stay and our dogs loved lying out in the front garden watching the world go by.

Good property in an excellent location and well equipped.

The potential for an excellent rating is impacted by some short sighted rather mean provisions such as one cheap toilet roll in each bedroom, one log for the stove and no cleaning materials (self defeating if wish the accommodation left as it was found).

Loved staying at this property.

Spacious and comfortable. Location is perfect. Well stocked with crockery, pans etc. Will definitely book again. The only reason I haven’t left 5 stars is we arrived in the dark to find the house was open. That the key had not be returned to the key safe and was on the kitchen counter. Gave us a bit of a nervous feeling about entering and we couldn’t get hold of the agent or owner, given the time, to know why the situation was. We did feed this back to the agent the following day. A few more bin bags and toilet rolls wouldn’t go a miss, along with a dish cloth if possible. Always helpful

A fabulous property with everything included for a perfect stay.

Beds and lounge furniture very comfortable and kitchen well equipped. The position was ideal for us to explore the beaches and to take a look at the surrounding area. We are keen walkers and were able to walk some of the coastal path. Our dogs also really enjoyed this beautiful property and some lovely long walks. Thank you for providing such a wonderful property.

The owner has clearly lost interest in this property.

The bulbs in the cooker hood had not been replaced, knobs were missing from bedside drawers, the glassware was inadequate and random, sheets did not fit the master bed properly. Sykes Cottages Customer Service were also disappointing; when called with a query, they could not answer the question, but promised to call back with the answer. Of course, they never did...

Thanku again , lovely place spotless , thanks cleaners .

the most delightful updated house in the best viewpoint , second visit . All we needed and more . Cannot find a better position , nice garden sit out point to chat . Alnmouth so unspoilt , red lion a must . Great shop with everything . Shall return x

This was our 4th stay of the year at Mariners House and it always exceeds expectations for comfort amenities and style.

We even had sunshine for most of the week. Everything about the property is perfect and Alnmouth and local area have everything we need for a perfect holiday.

Lovely spacious property, dog-friendly, fantastic location opposite beach access, on street parking to the front (usually available), garden with useable furniture, woodburner which was very welcome in March, nearby local amenities and activities (pubs/restaurants/cafes, shop, golf, walks, cycling route, water sports), and easy to locate and check-in.

Property was heated on a morning and evening and well-equiped for our stay. Owner provided essentials such as toilet roll, washing-up liquid, tea towels, handwash, starter pack of logs, etc. Sadly, upon our arrival we felt the property could have been cleaner. The floor looked in need of a hoover/mop and the surfaces were dusty and unclean. There was also a few minor maintainence issues such as handles loose/falling off kitchen units and loose door handles. Also, we had not realised the level of noise we would experience from the up stairs residents. Not the owners fault but worth being mindful of as we were often woken early. Overall, the location was what made our holiday.

Spacious well-equipped apartment with great views.

Comfortable, good quality furnishings and very comfy beds. Our second visit here - new settee and mattresses (I think) since last time. Good to see. Only negative was radiator in smallest room wasn’t very efficient - but room only occupied for a couple of nights and plug in heater sorted issue. Rest of property was very warm.

1.

I’ve left on the side a range of things that are chipped or broken (not by us) but are dangerous around kids (sharp edges). 2. An already dirty bath mat. 3. We had to replace the batteries in the heating box as it was showing RED and we didn’t want to risk the heating going off and onto holiday mode 4. We were left one bin bag, I do find that very stingy. 5. There was no foil. 6. There always used to be washing liquid but that was not there either this year. 7. Airbnb's tend to leave a nice welcome package, one place even left crisps, oil, chocolate etc. You left a stingy set of UHT milk, coffee and some hotel biscuits. 8. 4 rolls of toilet paper that weren’t even full rolls. 9. No fire kindle or fire lighters 10. Someone has taken the outside bin so we couldn’t put the rubbish out. 11. One dog friendly place we stayed in even left toys and treats for the dogs. Again, a nice touch. One white cereal bowl was dropped and smashed I’m afraid. It’s an expensive week away in Feb so with the nice touches missing, the somewhat patronizing suggestion of putting the dishwasher on the night before when we already miss most of a day with a 10am out and a 4pm entry (with zero flexibility on the timings), striping beds etc means it is losing in its comparison to many Airbnb's that we have stayed in. For that money I’d suggest a better welcome pack, no patronizing suggestions on the welcome email, be more dog friendly (bowls, treats etc) and be more flexible on the arrival time if requested.

This is our third year running staying at Mariners House so that in itself speaks volumes.

We expect high standards and were disappointed to read some of the reviews. However, these have obviously been acted upon and improvements have been made. I would definitely recommend for a comfortable and relaxing break, it couldn’t be in a better location.

Pleased to find new sofas since our last visit Lack of cleaning materials

This is the second time we have stayed at this property - we love it.

Excellent location with fabulous views from the lounge bay windows. New sofas and mattresses are a welcome addition. The property is warm, comfortable, spacious and well furnished. The only change I would make is the addition of a shower cubicle although the shower over the bath is perfectly ok. We had a slight plumbing problem on our first day which was resolved very promptly by NCCC. I’m already planning my next stay at this property.

Perfect for what we required.

Excellent position. Could do with walk in shower for elderly guests (especially since it’s a ground floor property)

This was our third stay in Mariner’s House , which we like very much for its location , views and good access to the beach and village amenities.

We have always been happy with the standard of cleanliness on arrival and find the open plan living area comfortable and relaxing. Overall, we found the house to be well-equipped. However, we feel that the aspects of the bedroom and bathroom arrangements could be improved and updated . 1. The only shower in the house is over the bath , with a fixed screen , making access (for all but the young and fit ) not entirely safe or comfortable. The shower controls are stiff and awkward to use and there is a build up of mould & discolouration around the bath seal. As the house is premium-priced, we would suggest that a walk-in shower is a facility that could reasonably be expected . In this bathroom the toilet flush is not always efficient either. 2. The house offers facilities for an infant and this was our first time to visit with 4 adults and a baby ( requiring use of the small bedroom ) . This room includes 2 single beds with heavy metal frames , which together use almost all the available space in the room and so a travel cot can’t easily be fitted into the room without moving one of the beds against a cupboard door . The beds are extremely heavy and awkward to move . We would suggest that replacing these older beds with a lighter divan bed with a pull-out bed underneath would give this small room the flexibility to more easily accommodate a cot or to continue to accommodate 2 people ( where a cot isn’t required) 3. Laundry drying facilities were inadequate- the tumble dryer was not effective and seemed to circulate humid air so that clothes remained damp even after 30+ minutes . We requested a clothes horse/ airer to more easily ( and economically) dry baby clothes overnight as one wasn’t provided , however this wasn’t delivered promptly ( see 4 below) . We were surprised to be advised by the office staff to dry clothes on the radiators - as the temperature was above 20 degrees , use of the heating system for this purpose would have been wasteful and uncomfortable. 4. We have not found the office response to in-stay issues to be timely or efficient e.g it took two days and 4 telephone calls for our request for an inexpensive and easily -obtained clothes airer to be met . In a one-week stay we would expect a quicker resolution to a simple request. We also found the front door handle/ locking mechanism to be extremely stiff requiring considerable force in order to turn the key . We didn’t report this or the toilet flushing issue during our stay because of our poor experience of the office’s resolution of issues without repeat calls to them (We had a similar experience of slow resolution to an issue with the TV on our previous stay)

Location is great, and looks lovely but needs a massive deep clean.

The dust on the flowers and under the beds was really bad. Mould in the bathrooms also a serious concern especially as we had a toddler with us. Around the bath and even on the taps. Tumble dryer clearly not been cleaned or serviced in a long time and left black marks over our clothes due to dirt etc in the rim. Some of our clothes are now stained as we can get it out even with stain remover. Washing machine works fine but doesn’t spin the clothes dry well so tumble dryer has to work overtime and takes a really long time, sometimes all day just to dry socks and a few t shirts. We asked for a clean mid stay but we had to chase as the poor cleaner wasn’t told. Not her fault at all so please no criticism to her. One of the windows in the lounge doesn’t lock which isn’t great for security. Stale food found behind the bedside table. Beds in double room so uncomfortable with the bars as the mattress sinks below them and they dig in when you try to get in or out. Double bed in en-suite room very creaky and uncomfortable. We asked for a new bath mat as existing one doesn’t stick well and has bits missing and a new one was supposed to be delivered but didn’t arrive. Very difficult to safely get in and out of that bath and the toddler slipped many many times, as did 2 adults. Lovely bruise on my thigh to show for it! All in all, a lot of window dressing but really really needs a deep clean. And new batteries for the clocks… all 3 tell a different time! Wouldn’t stay again. We’ve previously stayed in flat 2 with same great location, but dated but much cleaner and more comfortable. We won’t be returning. At 2-3k for a 2 week stay we expect the place to at least be clean. Great location doesn’t make up for a dirty place. Standards shouldn’t drop just because of location. We shared this during our call mid stay and revived a half hearted apology which I do not consider to be sufficient. She advised we include details in our review which is why I am doing it now. A deep clean not practical during our stay so I appreciate it couldn’t be fixed immediately but a poor apology is not really good enough considering the fees we have paid. I have photos if needed.

Another fantastic stay in this amazing property.

Comfy beds, excellent bathrooms and lovely new sofas. Loved having breakfast enjoying the view of the golf course and dunes. Everything was perfect and we had a lovely holiday even the weather was better than our stay in July. Looking forward to our stay at new year.

Perfect, bigger than expected , will be back , view amazing , bedrooms and bathrooms beautiful.

Garden seat table great to sit out and chat . Didn’t want to leave . The panelling and finish on this house is outstanding . We have been coming to alnmouth for 30yrs , first at this house but it is best with views. Thankyou owners and cleaner . Also for milk and scones. All so happy staying here . Beautiful

for family visitors perhaps a selection of board games would further enhance the experience

Overall excellent,but did have problems with front door lock .

The support staff were very helpful and quickly resolved the problem . Shower arrangements could be better . Walk-in shower are best for the elderly . Also edge of bath needs treatment for mildew. Overall : great apartment and superb site .

Excellent accommodations.

Great facilities and beautiful furnishings. We keep coming back !

The location of Mariners House is perfect, however it definitely needs an update.

The second bedroom bed was so uncomfortable (you could feel the springs in the mattress). The sofas in the the sitting room have definitely seen better days and are very flat and stained. The lack of cleanliness was most concerning. Toe nail clippings on the floor in the main on bedroom and a lost earring. The floor had not seen a hoover. We were all keen to come back in April. Not now!

Hard to beat location and living space well equipped and comfortable.

We think mattress are a critical part in a rented property and think they need an upgrade in Mariners. Always room for improvement on cleaning levels. Block electrical plugs are not safe and need a safer replacement.

The level of equipment and furnishing was good, whilst retaining a "local" feel to décor etc.

......great views from the bay window!

Great location!

What a lovely cottage in just about the perfect location in the village.

Plenty of room inside for all three generations and a Basset Hound! Our boys loved playing on the driving range across the road using the cottage’s clubs. We were having our sixth visit to Alnmouth using Northumbria Cottages and this cottage is now our favourite!

We loved our stay.

The view is fabulous and the cottage very well appointed

This is a very comfortable well appointed and well equipped flat, everything I expected it to and very comfortable for a winter stay, we will book this flat again, brilliant for getting out onto the beach quickly, and the open plan living certainly enhanced the family visit.

The best thing is the proximity to the beach and the open plan style, and level of equipment together with the overall quality if the decor, kitchen and bathrooms

Great views and location, love the chair by the window so you can watch the world go by.

Excellent location great layout which is great for entertaining with 6 guests.

Not cramped and enough space for all

Spacious, very well equipped and comfortable accommodation with easy access to the beach.

There is no nicer place to stay in Alnmouth, for its location.

A super comfortable, warm and cosy flat with the benefit of a garden too, and so much to watch from the big picture windows. We parked our car on the first day and never moved it! This is our second stay here and it won’t be our last.

We love the location of this property, it is just what we wanted.

There was plenty of indoor space and the facilities were of a good quality. We would definitely recommend it and will return especially at this time of year.