Heron Cottage

42 Customer Reviews

• "We loved staying here."

  The cottage was just what we needed. The bedroom was lovely and peaceful. The cottage is so well placed for exploring and Morpeth is a lovely town with everything you need.

  Reviewed by Katharine5.0★Apr 2024

• "Such a lovely stay."

  A great base and comfortable enough to spend a couple of days just there reading and resting. Everything we needed, lovely and clean, great shower and cosy feel. It is small so not sure about having a third person, but for the two of us it was perfect. Thank you very much, would highly recommend.

  Thank you so much for your lovely comments, feedback and recommendation !! Kind regards Paul & Jane Property Owner

  Reviewed by Susan5.0★Sep 2023

• "A clean and well maintained property."

  All equipment one may need is provided, including a fully equipped kitchen. Although located on a working farm, the property is peaceful & cosy, in an excellent location close to Morpeth. Highly recommended.

  Many thanks for your kind words and recommendation. We are so pleased you enjoyed your stay !! Kind regards Paul & Jane Property Owner

  Reviewed by Christopher5.0★Aug 2023

• "The cottage was lovely and very comfortable would recommend it to friends and family"

  Thank you for your kind comments and recommendation !! Property Owner

  Reviewed by Susan5.0★Jul 2023

• "Only slight negativity over WiFi disconnecting."

  However we appreciate this is due to location and potentially out of owners control. Everything else was very good. We would definitely stay there again and recommend to others.

  Thank you for taking the time to submit your feedback. Each cottage has its own dedicated Wifi hub which is fed by our EE wireless router. Our wireless service is provided by EE who have recently been working on a local mast that provides our signal. This was the reason for the unstable connection you experienced during your stay. We normally have a very stable and powerful, unlimited facility and signal. we can only apologise on behalf of EE for the poor signal during your stay. Property Owner

  Reviewed by Melanie5.0★Jun 2023

• "This property was so idyllic, relaxing, and we can't wait to return next year."

  Thank you, we will so look forward to greeting you on your return visit. Kind regards Paul & Jane Property Owner

  Reviewed by Barry4.7★Jun 2023

• "This is a well maintained property in a lovely area."

  Very quiet, the owners live onsite and are very helpful if there are any issues they can resolve. It is well decorated, a large, good bedroom though the stairs are quite steep and the bathroom is downstairs. I had one problem and that is that the storage facilities, oven and fridge in the kitchen area are all under the counter. The only wall cupboard is in the lounge part and contains the crockery, there are no drawers so cutlery is also low down. Any foodstuffs had to fit in the low level cupboards.For the majority of people I'm sure this is ok, but if you have a chronic back problem or arthritis, this may affect you. Unfortunately I suffer from both conditions so I found this difficult. Otherwise we appreciated the peace and beauty around us.

  Thank you for your feedback and suggestions. We are in the process of reviewing the kitchen facilities in Heron Cottage !! Property Owner

  Reviewed by Juliet4.7★Jun 2023

• "A very well appointed cottage with everything you need."

  The bedroom was very spacious and very comfortable. Could have done with a cupboard space to store food. The owners were very helpful and friendly, but we were left to ourselves.

  Thank you for your comments regarding cupboard space, we will review the cottage storage. We are so pleased you enjoyed your visit !! Property Owner

  Reviewed by Peter4.7★Apr 2023

• "Lovely cottage, cosy and warm everything you need for a good holiday."

  Loved the bedroom so spacious absolutely gorgeous.

  Thank you for your compliments, we are so glad you enjoyed your holiday !! Property Owner

  Reviewed by Vanessa5.0★Mar 2023

• "Excellent host and excellent property."

  Thank you for everything and for collecting the parcels when sent :)

  Thank you for staying with us and for your kind comments,,, Postman Pat was happy to deliver !! Property Owner

  Reviewed by Shawn5.0★Mar 2023

• "A very well maintained and warm cottage by hard working owners who are always on the go."

  Many thanks for your feedback and kind comments Jonathan. We hope we didn't make too much noise,,, 'always being on the go'. We are so pleased you enjoyed your break in Heron Cottage. Kind regards Paul & Jane Property Owner

  Reviewed by Jonathan5.0★Dec 2022

• "The accommodation was very nice, in a lovely position just outside of Morpeth."

  Everything was provided, the property was clean and warm.

  Thank you for your positive comments and we are so glad you had an enjoyable stay. We are lucky to be located in a great location for access to most amenities that guests require !! Property Owner

  Reviewed by Brian5.0★Nov 2022

• "We were extremely p,eased."

  Very happy.

  We are so pleased you enjoyed your visit, thank you !! Property Owner

  Reviewed by Vivienne5.0★Oct 2022

• "Prompt service and support given and close at hand."

  Lovely peaceful cottage, well maintained and perfect for us.

  Thank you for reporting and making us aware of the cold-water feed issue to shower and taps, which has now been resolved. Your patience was much appreciated, we are so glad you enjoyed a peaceful break. Property Owner

  Reviewed by Sharon4.1★Oct 2022

• "A lovely holiday cottage, warm and comfortable, and the perfect base for visiting areas around Northumberland."

  The owners were friendly and helpful and ended our holiday feeling like our batteries are recharged. Highly recommended.

  Thank you for staying with us, so glad your batteries are again in good condition !! Property Owner

  Reviewed by Stephen5.0★Oct 2022

• "Excellent and will go again."

  Many thanks for taking time to leave your feedback, we do hope to see you again !! Property Owner

  Reviewed by Keith5.0★Oct 2022

• "Had a wonderful week."

  Owners and staff couldn’t have been more friendly and accommodating. Hopefully we will get back another time.

  Many thanks for your kind comments, we would look forward to you staying with us in the future !! Property Owner

  Reviewed by Linda5.0★Sep 2022

• "A very nice cosy cottage."

  The cottage was clean, well equipped and had everything we needed. There was a lovely little welcome pack of wine, biscuits and coffee when we arrived which was a nice touch. The owners were friendly and we saw them regularly so they are easy to contact if needed. We had a lovely stay and hope to stay again in the future, thank you.

  We are so pleased you enjoyed your stay with us and really encouraged that you are considering a return visit, thank you !! Property Owner

  Reviewed by Sarah4.7★Aug 2022

• "I have used Sykes cottages for many years now and unfortunately this was our least favourite cottage."

  I will list the positives and negatives. Positives: - very clean - great location for sightseeing - really peaceful and quiet at night - very comfortable beds - upstairs family bedroom nice size Negatives: - downstairs is TINY. As a family of four it felt very cramped, for example we had to rearrange the furniture to extend the table to eat a meal. Pictures of the cottage have been taken in a creative way to hide how small it is. Upstairs bedroom is the same size as kitchen, dining / sitting area and the bathroom put together. We were constantly bumping onto one another. - Water pressure is abysmal, it is close to impossible to take a proper shower - Washing machine is shared with other cottages and located in reception which is locked after 8pm. This might not be an issue for everyone, but I do washing every two days while on holiday so I do not come back home to a huge pile of washing. The washing machine is also used by the cleaner of the other cottages, so on one occasion I came back to find out that someone has turned off my washing mid way through the cycle. - Garden is shared an impossible to enjoy due to it being covered in dog mess, my children found out the hard way on our first day (this is a big no no). Occupants of other cottages let their dogs run free without a lead, doing their business on the garden lawn. - Internet is slow and unreliable - kitchen isn't well equipped if you are trying to cook a real meal, for example the biggest pot nowhere near large enough to cook spaghetti - no mixer tap in kitchen and bathroom, makes it really frustrating to wash up and use the bathroom sink - this is the first cottage we visited that didn't have a BBQ provided - noisy in the morning (dogs barking) As you can see, the negatives outweigh the positives. Due to its size, I would recommend this cottage to a couple with a dog who don't like to cook on holiday. For a small family, like ourselves, with two teenage kids, one autistic and needing their own space, another afraid of dogs, it wasn't a great choice

  Thank you for your positive and negative comments regarding your recent stay at Heron cottage. 1. Small downstairs living/kitchen area: The living area space is a kitchen and sitting room combined and can be a challenge for a family of four. We are considering turning the cottage into a 3 person accommodation. The 'creative' photographs were taken by a Sykes Cottages photographer. 2. Poor water pressure from shower: The bathroom has recently been refurbished with a new walk in shower. However the water system providing the shower is gravity fed, we are currently looking into fitting a high pressure system. 3. Shared garden: All our cottages are 'dog friendly'. All guests use this shared facility. Signs have now been posted in the garden area to remind our dog owners that they must keep their dogs on a lead and to collect and dispose of their dog mess. We do regularly check the garden for cleanliness, however we also must rely on our dog owners being responsible. 4. Internet/WiFi: We have a very reliable and strong internet facility that is fed by an EE Wireless router. Each cottage has its own dedicated 'hub' wired directly to the router, providing at least 12mbps download speed (checked using 'Speedchecker'). We were texted by you one evening informing us that you had no internet connection. We immediately investigated and re-booted the router, which resolved your issue. 5. Kitchen not well equipped: The cottage kitchen equipment is as listed as per Sykes Cottages inventory. 6. BBQ facilities: There is no safe and dedicated space for any form of open BBQ cooking outside the cottages, therefore we do not provide a BBQ. 7. Dogs barking: All of our cottages are dog friendly. 8. Washing Machine/drying facilities: We will ensure that guests are aware that our washing machine and tumble dryer room is a shared facility and is available from 7:30am until 8pm in the evening as is listed in the cottage information pack. We are sorry and saddened by your negative comments. The cottage you chose was obviously not suitable for your family's requirements. During your stay with us you came into contact with us as owners on a daily basis. Some of your negative comments could have been resolved during your stay. Property Owner

  Reviewed by Olga3.1★Aug 2022

• "Lovely cottage in a perfect location."

  It had everything we needed for our stay. Easy access to the beautiful Northumberland coastline. Lots of places to explore with my son and our little dog. Only small issue was the lack of pressure in the shower but we could live with that. Would definitely recommend and hope to return in the future.

  Thank you for your kind comments, we are currently looking into improving the shower pressure. We are pleased you enjoyed your stay. Property Owner

  Reviewed by Susan5.0★Jul 2022

• "The cottage was great no faults at all except one thing - the cleaner said he kills spiders."

  This really upset me. Its cruel and unnecessary. You just need a cup and a piece of paper to put them outside. He was horrible

  Reviewed by Stephanie5.0★Jul 2022

• "Our stay in Heron cottage could not have been better."

  Lovely setting, comfortable accommodation with everything provided that was needed for a self catering holiday and friendly owners.

  Reviewed by Margaret5.0★Jun 2022

• "Beautiful cottage lovely and clean nice quiet spot but well stocked garage and shop a mile away."

  We love Northumberland lots of pubs and restaurants within easy reach glorious countryside lots of days out. We both enjoyed our stay would love to go back.

  Reviewed by Mark5.0★Jun 2022

• "Lovely, well equipped cottage in very peaceful surroundings."

  Beds very comfortable. We would happily book again.

  Reviewed by Judith5.0★May 2022

• "A warm welcome from the owners."

  The cottage has warm and clean with good facilities. It is in a good location very quiet and well placed for visiting local places of interest.

  Reviewed by Vivienne4.7★Jan 2022

• "Great value pretty cottage peaceful."

  Close drive to amenities. Clean cosy romantic..good WiFi great support from owner

  Reviewed by Stephen4.7★Nov 2021

• "I would say the house was ideally situated for travelling to most of the major sites in east Northumberland it was small but had everything we needed for our stay water pressure was very low for the shower and a few of the taps didnt turn off properly."

  comfort wise the seating in the lounge area was well worn so had little support for old bones. television was less than expected possibly due to a recent transmitter failure, but not much to complain about. plenty of cooking and eating facilities. the site was very good for walking the dog of an evening up to the fields to see the horses and the riding centre staff were very friendly as was the owner of the complex. overall we had a good week visiting sites and beaches which is all we needed really

  Reviewed by Frank3.8★Sep 2021

• "Perfect location for exploring the area."

  The cottage is compact but this was as expected and had everything we needed (except from a washing machine which was listed. There may have been one available but as we didn’t need one we didn’t ask.) We are a family of 4 and had enough room. The children were happy that the wifi and TV worked well! Cragside and Wallington NT properties are well worth a visit and is the glorious Northumberland coastline. We don’t usually return to the same place but have already considered it for next year!

  Reviewed by Carolyn4.7★Aug 2021

• "Lovely place,lovely people."

  For reference the oven did not seem to work,and the tv left a lot to be desired,but many thanks for a wonderful stay.

  Reviewed by Alan4.7★Jul 2021

• "Morpeth was a great place to be as centre for all the places we visited."

  The cottage had everything you needed for a holiday visit.

  Reviewed by Clive4.7★Jun 2021

• "Amazing unforgettable stay."

  It was a quiet farm location and still less than 10 min to all necessary shops. The bathroom has been renovated - it is brand new and sparkling clean. Please ignore the bathroom pic as it needs to be updated. Would definitely recommend and revisit.

  Reviewed by Shilpi5.0★May 2021

• "Good value accommodation ."

  Plenty of room for 2 people and a golden retriever. It exceeded my expectations as I was expecting to hear my next door neighbours as some people complained of thin walls but it was very quiet. It would be a bit tight for a family of four!! We had a good holiday and would use again. Regards Tina and Andrew and Barley the golden retriever

  Reviewed by Tina4.7★Sep 2020

• "Heron cottage is a lovely cottage."

  It was in a very quiet spot in which our kiddies could cycle around within the gardens but close to Morpeth & the things we wanted to do. It was clean, felt like being at home and exceptional value.

  Reviewed by Mary3.8★Jul 2020

• "Internet not working properly, mostly not working, have to go into the office to get connection."

  Beds are very comfortable. Heating works well.

  Reviewed by Jutta3.1★Sep 2019

• "The accommodation was clean, modern and well equipped."

  The bedroom was lovely and spacious, however, the living space was smaller than we expected. For three adults, it was a little cramped. The surroundings are lovely and it was a very easy drive into Morpeth and beyond.

  Reviewed by Angela4.4★Sep 2019

• "We really enjoyed the cottage, which was equipped with everything we could possibly need."

  The location was ideal, being in a quiet area, but with easy access to Morpeth and Newcastle.

  Reviewed by Clive5.0★Sep 2019

• "A well appointed cottage for a couple or small family."

  Owner's representative was very helpful even when there was a power cut due to lightining! We can only fault the wifi which was a bit sporadic!!

  Reviewed by Karen4.1★Aug 2019

• "Lovely cottage with all possible facilities."

  Very welcoming owners with a nice touch of complimentary tea, coffee, sugar and a bottle of wine in the fridge. Very dog friendly. Really comfortable bed and very quiet for a good night's sleep. Overall hard to find faults.

  Reviewed by John5.0★Jul 2019

• "The cottage locations was ideal for exploring Northumberland."

  Heron Cottage was idealic. We are a family of 4 and had ample room, it was well equipped, we had everything we needed and more, very clean and comfortable. The owners were very accommodating and made us feel very welcome and at ease. I would highly recommend this cottage and we will definately be back again. Thank you to the owners from the Morgan Family and Finn the dog xx

  Reviewed by Anna5.0★Jul 2019

• "A great location for exploring Northumberland."

  The owners of the cottage were very welcoming and friendly. The cottage was very clean. It was very well equipped with all the usual kitchen utensils, cupboard and wardrobe space, even a hairdryer and a welcoming bottle of wine. Beds were comfortable and car parking was right outside of the cottage. All in all we had a great holiday - nothing to fault. WELL DONE TO THE OWNERS.

  Reviewed by Ian5.0★Jul 2019

• "This cottage is MUCH smaller than it appears on the website."

  There is no way that it could comfortably accommodate four people, as claimed in the listing. There were only two of us and we still tripped over each other. The only door to the living area gave you a nasty clout if you happened to be in the tiny kitchen, making tea or even worse, kneeling to get something from the fridge. (You open the fridge door and the living room door simultaneously at your peril!) This cottage would be wholly unsuitable for the frail or elderly as the only loo is downstairs and the bedroom is upstairs, so if you needed to use the bathroom during the night, it would be tricky. The Sykes description states "a lovely fitted kitchen with many modern appliances". There was a small fridge, no freezer, no dishwasher, no washing machine and an electric cooker that had clearly seen better days. It was peaceful only if you didn't mind barking dogs and people walking backwards and forwards outside. I accept that I booked this cottage in haste and did not examine the description as I normally do, but I do feel it is misrepresented and certainly doesn't deserve the three ticks Sykes have given it. As for "cosy" - claustrophobic would be more accurate. Sorry but I did not enjoy staying here. I have used Sykes cottages several times and this is the first time I have been disappointed.

  Reviewed by Frances1.6★Jul 2019

• "The photographs of the cottage did not do it full justice, Heron cottage being far nicer than we expected."

  The kitchen area was extremely well-equipped and tea towels were provided, yet we had an email from Sykes saying that we had to bring our own. Also, there was a hairdryer, which wasn't mentioned, and this would have saved bringing our own. We received a very warm welcome from Jane, the owner. The gardens around the site, which is nicely secluded, were very attractive and the location is excellent for exploring many places of interest, most of which are only about 20 minutes drive away. It was unseasonably cold weather during our stay, but the cottage was well heated and cosy. Complementary use of secure wi-fi was also appreciated.

  Reviewed by Alan4.7★Jun 2019

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