The Aubrey

Poor The property was a good size for six people and in a good location in Bakewell town.

However, several issues arose during our stay and getting them resolved proved impossible. Communication via WhatsApp was slow and unhelpful, and we were told the owner would only communicate through the company. Many of the problems could have been easily addressed with better attention to detail and care for guests. Main issues: • Cleaning and presentation: Hoover, ironing board, and tall dustpan with brush left in the sitting room; dead wasps on the carpet in the twin bedroom. • Equipment: Insufficient cutlery, mugs, and glass tumblers for six; only one small cafetière; and only one hairdryer, despite confirmation that two would be available. • Bathrooms: Some lacked hand towels and toilet brushes, and overall towel provision was limited. • Twin room shower: Poor drainage with water collecting in the shower tray—an ongoing issue noted in earlier reviews, which I was assured had been resolved. • Garden and outdoor area: Overgrown and appeared untended. Overall, the property felt poorly maintained and lacked the attention to detail expected for a comfortable and enjoyable stay.

Very disappointing stay here.

Difficult to find. No signage at all from the road. Ended up holding on the phone for over 20 minutes for assistance. The beds were incredibly hard. Very uncomfortable. The cottage had a terrible odour that did not go away. The third bedroom shower backed up and was very smelly. We were lucky that the weather meant we could open all doors and windows to alleviate the smell. Location was the only bright spot. I would not recommend this property

Cleaning standard poor: dust thick in fireplace, wrappers and dust from last occupants under bed in main room.

Lots of cobwebs all over. Poor repair and decoration: paint peeling on ceiling in bathroom of main bedroom / skirting board missing. A lot of paint chipped throughout. Shower in twin room slow to drain. Toilet in main bedroom did not always clear. Garden overgrown/ grass not cut, making it unusable. Not enough garden furniture for all 3 cottages to use. No name/ number visiable from the road, making it VERY difficult to find. Description did not mention very steep narrow stairs to bedroom Generally property is looking in need of a thorough clean/ redecoration. Appreciated the welcome tray, but no milk included so couldn't use it. Only positive point is it's brilliant location.

One shower very slow on draining.

You have a wasps nest by bedroom window. Nice stay though.

The Aubrey is a lovely property just a two-minute walk from the centre of Bakewell, comfortable and well-equipped with three large bedrooms, a large lounge, a modern kitchen, and off-road parking.

Perfectly situated to explore the Peak District.

Great location and a lovely cottage with plenty of room for a family of 5.

Clean and functional with everything you need. Close to the coop and shops/pubs. Lovely garden.

The house was clean, tidy and very well equipped.

The bedrooms were a good size with comfortable beds and good quality bedding. The foliage surrounding the house could do with a trim but didn’t detract from the surroundings and the birds loved it! The house was only a short walk into the town. Could have done with an idiots guide to the heating controls as it was chilly in the evening but this didn’t spoil our enjoyment of our time in the house.

There was no lock on the main bathroom door and the drainage in the twin room shower room was very slow.

You had to be careful not to cause a flood as the tray filled up very quickly. It did drain eventually but it limited the time you could have in the shower. There was no hair dryer available. It was also unclear which door they wanted the rubbish left at and when we arrived, the previous occupant's rubbish was still lying at the back door and we had to move it. Parking was a problem as the space for our car often was used and during the day a large white range rover seemed to take up a space but was gone by the evening.

Property is in great location, but the outside areas are overgrown and the property suffering a lack of care and maintenance .

On our stay over Christmas we found a pill of bagged dog dirt outside the front door that had not been cleared, the bulbs went in the bathroom, non were provided we messaged the maintenance number with no response. The handle fell off the oven which we had to refit, we discovered the extractor fan in the kitchen was not properly fitted so doesn’t work. Aside from this there were a few minor irritations such as poor showers, no shower gel provided, kitchen not equipped as stated (e.g. no cafetière) and no bin bags in the bin or provided.

Lovely property and close to all the amenities on offer in Bakewell.

We had a blocked toilet when we arrived, phoned and reported it and they sorted it within two hours, good service. Cottage was perfect for our short stay, the only downside was the beds, very hard mattresses and not at all comfortable. The rear garden is shared but only one set of outdoor furniture, would be good to clear the garden area by the steps for another set.

Amazing place to relax everything was perfect

Lovely cottage perfect location for the picturesque town of Bakewell.

Negatives main bedroom very uncomfortable bed so poor sleep for those using it. Shower in twin room poor flow. Overall lovely place a just few changes could make it perfect.

Enjoyable stay, made by family time in a picturesque small town - I'd describe the acommodation as satisfactory?

You got the sense of a property run by a management company? Feedback from our stay?: 1]Disappointingly small compared to wide angle photos 2]STILL not addressed accurate location info. - We had to ask - The What3words location is somewhere in Oxfordshire? 3]STILL no lock on the family bathroom 4]Happy to clean up, but need adequate tools. You need to provide some green scourers as well as cloths?

Cottage very comfortable.

Everything we needed. Very close to town for eating. but still quiet. Well situated for everything we wanted to do had a lovely week will definitely be back

Most enjoyable stay.

Lovely cottage which was presented at a very high standard. The small town setting was very picturesque and it all made for a lovely holiday.

The directions to find the cottage and signage could be more helpful, there are no signs for 'Croft Cottages' and next door is no.

1 Coombs Rd. Also tablemats would be useful. Otherwise this is a lovely cottage in a great location for visiting Bakewell. We visited at the end of November and there were lots of Xmas activities on in the town. A convenient bus ride took us right into Chatsworth House too, which is lovely. We would love to come back again thankyou.

We had a very enjoyable stay, and would return if going back to Bakewell.

Overall the property was comfortable and well appointed. The only issue was the drainage to the shower in the twin room en-suite, which was extremely slow.

Beautiful cottage.

Very clean. Well kept. Location brilliant. Thoughtful to provide tea, sugar, dishwasher tabs, and kitchen well appointed. Could do with instructions for microwave. Garden sitting areas could be wonderful if cleaned, swept and maintained, however were unkempt and scruffy. Beds much too hard for all six of us unfortunately which spoilt the holiday. Sofas whilst look lovely, are ok, but seats are sagging a bit, as are dining chairs. Stairs steep and narrow for elderly, which needs pointing out before booking. Table mats and coasters would be good, as table is marked. This isn't a negative review at all, just useful advice. If the bed mattresses were changed, we would definitely stay again, as we loved the cottage. Thank you

Beautiful property very well situated .

Only small thing we couldn't find any coaster for hot drinks.We had a fabulous stay Thankyou

Signage outside the cottage is nonexistent so it is difficult to find.

The shower in the main bathroom is faulty making a noise so loud it must have been heard by the other cottages and the shower head actually fell onto one of our partie’s head. Whilst the cottage itself was very clean the glasses had to be washed before use. No welcome pack was a disappointment and unusual today.