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Verified booking
"The lodge was well equipped and very clean,however if you don't like quiet it's not for you as it is in the middle of nowhere, one of only 4 lodges one of which is unfinished and had workmen there each day!"
The outdoor space hadn't been cleaned in a while, the entire patio area was covered in bird mess including the table and chairs and grass way too long it needs cutting!
Thank you for taking the time to leave a review.
We pride ourselves on the location of the lodge as it is so peaceful with such beautiful views and plenty of space.
The lodge having work done is nothing to do with us so, unfortunately, we had no say on the timing of this. We have been informed it was 2 men putting a fence up from Monday - Wednesday from 9am - 4pm, they tried their best not to interfere with your holiday, I can only apologise if they caused any issue.
I’m sorry I was unable to cut the grass/clean the patio on your check in day. This was due to having constant rain on that day. I do try my best to cut the grass, clean the patio and wash the windows every week. I really wish you would have called me and brought this to my attention, which I encourage everyone to do in the welcome pack. I would have been more than happy to have arranged a day and time with you to get it all done when the sun popped out!
Property Owner
Reviewed by Lynnm4.7★Jul 2025
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Verified booking
"It needs a shower mat in the shower very slippery for someone like us old and unsteady on our feet ."
And bath has no rails to get hold of to get out of bath .this is mainly person are old or have trouble with movement..also couple of tea towels for wiping dishes up..
Thank you for taking the time to leave a review. The shower tray has an anti slip function, so a bath mat wouldnt stick to the tray as its not smooth so leaving a mat would make it dangerous.
I wish you would of raised these issues to me at the start of your holiday so i would of had a chance to improve your stay.
Property Owner
Reviewed by Margaret3.8★Apr 2025
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Verified booking
"Lovely lodge with amazing views."
Warm, comfortable and homely, well placed to visit all tourist attractions but in a nice quiet place
Im glad you enjoyed the lodge. Thank you for taking the time to leave a review and i hope to see you again!
Property Owner
Reviewed by Michele5.0★Mar 2025
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Verified booking
"We had a lovely stay and helpful communication from the owner beforehand, thank you."
Im glad you had a lovely stay! Thank you for taking the time to leave a lovely review.
Property Owner
Reviewed by Emily5.0★Feb 2025
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Verified booking
"Ben & Fiona helped to make our stay perfect."
We were so impressed that we booked a future stay before we left. Only disappointment was that early booking meant that we booked before receiving details of future booking discount incentive.
Im glad your stay was perfect! Thank you for taking the time to leave a review and i look forward to having you stay again.
Property Owner
Reviewed by Ken5.0★Dec 2024
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Verified booking
"Excellent stay."
Everything we needed was there. Have suggested to the owner that a grab handle would be very useful in the shower. Very warm and clean. Easy to get to places from the lodge. All equipment in kitchen as needed, very good. Have stayed there before and would stay again.
Im glad you enjoyed your stay, thank you for taking the time to leave a review and hope to see you again.
Property Owner
Reviewed by Diane5.0★Oct 2024
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Verified booking
"We were extremely happy with Delphine Lodge , Delphine is very spacious , comfortable and clean."
We had to extend our stay due to an unexpected crisis and Ben was there to help in every way , thank you Ben & Family x
Im glad you enjoyed your stay and thank you for leaving such a lovely review.
Property Owner
Reviewed by Michelle5.0★Sep 2024
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Verified booking
"What lovely accommodation the lodge was."
Spotlessly clean and everything you could want, it was a home from home. In a great location and a perfect base to get out and about. Right next door to Animal Farm Park you could even see the alpaca and wallabies from the back door if you timed it right! Highly recommend staying here, it’s 5 stars from us!
Thank you for such a lovely review. Im glad you had a lovely time, i hope to see you again!
Property Owner
Reviewed by Sarah5.0★Jun 2024
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Verified booking
"We have been there last year and it was very good ."
... leaving milk tea coffee and sugar and a bottle and chocolates is a lovely touch ..this year was the same ..there was just a couple of dirty dishes in cupboard...but apart from that everything was clean and tidy .. a lovely place everything you need..Ty Margaret
Thank you very much for taking the time to leave lovely feedback. Im so sorry there were dirty dishes, I’ll make sure this is never the case again.
Property Owner
Reviewed by Margaret4.4★May 2024
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Verified booking
"GREAT LODGE."
VERY CLEAN. EASY ACCESS TO PRIVATE PARKING.
WOULD HIGHLY RECOMEND . 5*****
Thank you very much for the lovely review. We hope to see you again.
Property Owner
Reviewed by Barry5.0★Apr 2024
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Verified booking
"Clean property with everything you could need."
The location was very quiet and peaceful. The only downside was the uncomfortable beds. The room with two single beds is also not for adults. There was not even a foot length between the beds, nowhere to put luggage and no mirror which was really annoying!
Thank you for taking the time to leave feedback. Im glad you enjoyed the location and the cleanliness. Im sorry you thought the beds were uncomfortable, they’re only 1 year old beds and mattresses and we try our best to make them as fresh and comfortable as possible for each guests. Im sorry you thought the twin room was too small and had no space for luggage. There are pictures on Sykes of every room which shows the size and layout for your benefit. Thank you for mentioning that you would of liked a mirror in that room, I’ll make sure I add one straight away.
Property Owner
Reviewed by Nina3.8★Apr 2024
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Verified booking
"Would have liked a hair dryer as most places these days do provide one."
One thing less to pack.
Thank you for the 5 star review and for the suggestion. I’ll get right on it and put a hair dryer in the lodge.
Property Owner
Reviewed by Valerie5.0★Mar 2024
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Verified booking
"Great stay at Delphine Lodge very clean and comfortable, lovely views across the levels, would stay again and recommend to anyone looking for a relaxing holiday."
Thank you very much for your lovely review. Im glad you had a comfortable stay and i hope to see you again.
Property Owner
Reviewed by Andrew5.0★Feb 2024
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Verified booking
"A lovely, comfortable and warm lodge."
There was plenty of room and in a very peaceful location. It was very well equipped. The owner was extremely helpful and kind. On our last day it was extremely icy and there was freezing fog. The owner helped my husband with all our belongings because of the terrible weather conditions. My husband is 78(nearly 79)and it was far too slippery for him. The owner was SO kind.
Reviewed by Diane5.0★Nov 2023
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Verified booking
"A lovely well equipped comfortable lodge, in a good location."
Not to far from the beach and amenities. Suitable for all age groups. Lots to see and do in a beautiful part of Somerset. Highly recommend and definitely will be back if we holiday in this part of Somerset again.
Reviewed by Ruth5.0★Aug 2023
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Verified booking
": Not wheelchair friendly ie would like to see a small hard standing area around ..."
: Not wheelchair friendly ie would like to see a small hard standing area around property also ramp needs antislip provision
: Bed mattress worn out / uncomfortable
: on suit bathroom had large cobwebs in the corners of the window
:Property needs warning signs for very hot water
I’m sorry to hear about these problems. I wish you would have said earlier in the week and I would have done my best to sort them straight away for you.
We complied with building regulations for the lodge to be wheelchair friendly, this includes the ramp and sizes of all internal and external doors. This includes the decking which by its design is anti slip, this also complied with building regulations.
I’m sorry you felt that way about the bed and mattresses however, both are less than 6 months old.
I can assure you that the cleaning is very thorough, we take great pride in making sure the lodges are as clean as they can be.
Thank you for bringing the hot water issue to our attention, we will make sure there are warning signs at each sink.
Property Owner
Reviewed by David2.5★Jul 2023
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Verified booking
"Absolutely stunning property alot of thought and love has been put into making this lodge comfy and a home from home."
We really enjoyed how peaceful and comfy the lodge was and would definitely stay again. The welcome gifts were a lovely extra and just added to how perfect this lodge was.
Reviewed by Jacqueline5.0★Jun 2023
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Verified booking
"We had a fabulous holiday with our grandchildren."
The Lodge was so clean and warm it was beautiful
Reviewed by Francine5.0★May 2023
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Verified booking
"Thank you for our stay it was great we would recommend Delphine lodge to anybody looking for very good accomodation."
Reviewed by Adrian5.0★May 2023
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