The Wesley Apartment

Cosy and comfortable.

Kitchen was well equipped - better than the average holiday cottage. Parking was a real bonus. Easy to access. Everything within easy walking distance.

The Wesley apartment was chosen for its central location, and the apartment was clean with adequate provisions.

Unfortunately, the boiler was not working on arrival, and from comments in the guest book it appears this has been an issue before. We had no hot water or heating when we arrived, which was very much needed on a cold night in February. We contacted the owner, who then arranged for someone to come out, but they were unable to resolve the issue. My husband and I ended up trying to work out what was wrong with the boiler using the manuals. The boiler was losing pressure, and although we were advised to turn the taps underneath to regain pressure, it was difficult to balance as it often rose above the recommended limit. Once we gained some pressure, the boiler only worked intermittently and clicked loudly day and night throughout the week. On the second day, I noticed a stain on the carpet where the bedroom radiator had been leaking. I reported this, and someone was sent the next day, but the problem was not resolved. The boiler continued to click, lose pressure, and the radiator continued to leak. I was prepared to overlook these issues, but after leaving the apartment after six days, we received a message saying the cleaner was unhappy with how the apartment had been left. We left it tidy, but I was not expecting to vacuum, clean the kitchen and bathrooms, or strip the beds before departure. I had put all the rubbish out, but the bin was already full of previous rubbish, as it appeared it had not been put out for collection. This made it very heavy to remove, and this issue was also mentioned in the guest book by other guests. Overall, if the boiler is replaced and the cleaning arrangements improved, I would be happy to recommend the apartment, as it does have potential in a great location.

Arrived at this apartment for a 4 night stay,the instructions for parking and the key safe and also access to the apartment were easy to follow.

The car park had 2 good sized,safe and secure spaces for the property.The apartment was spotlessly clean and everything we needed was there,it was warm and there was a container of milk in the fridge and also coffee and teabags (we brought our own so didn't use).The apartment is less than a 10 minute easy walk to the high street.There is a large Tesco a 3 min walk away for all your grocery needs.Overall a lovely apartment in a central location in a charming small city.I will be recommending to family and friends.Thankyou for a wonderful stay

Lovely apartment, great location and parking.

The apartment is airy and well proportioned with great lighting in the lounge benefiting from the dual aspect windows. The bin store was a bit tricky to find due to lack of signage and the contradicting days provided for rubbish disposal were just confusing. Lovely stay, we're looking forward to our next stay so we can try wild Wookey! :-)

The apartment is fantastically position for the town and shops well equipped with everything you need although we only required it for a base as like to support the local businesses plus it saves on the tiding up lol well preportioned in all areas comfortable beds and pillows only negative not a complaint as a previous review we could not get the shower hot it could have been us as were used to an electric shower but might be an idea for the owner to run the shower when it's vacant to check if there is a problem or just us being daft

We had a wonderful holiday here - the views from the apartment make the stairs well worth it.

The location is hard to beat, an easy walk into town, yet peaceful and quiet at night. We made some easy meals, and the kitchen was well equipped with everything we needed.

Great location, comfortable, spotlessly clean, and parking.

It felt like a home from home.

Very comfortable & somewhere we could relax after exploring the area. We hope to be back in the future.

Lovely spacious apartment, with good facilities including parking, and within easy walking distance from Wells town centre.

Only downside (which we knew before we went) was the three flights of stairs which made carrying luggage a bit harder for us as we are not in the first flush of youth!

Excellent stay-I am not sure if you can change the timer on the lights- but it would be helpful to extend them on for five or ten more minutes.

I am an old lady in great shape, but it still was a challenge! Two other suggestions-Do not use scented laundry soap or softener. Some of us are allergic. ( White vinegar works and leaves no odor). And wash the Hoover, ( handle, cord, hose and attachment) . That being said you get all the stars! Thank you.

The apartment was great value.

You cannot fault its cleanliness or proximity to the town of wells. It’s a nice place to stay. I would definitely stay there again. There are one or two things that could be improved. The shower in the en suite was cold, and would heat up no matter what you did to it. The sofa in the lounge is very comfy, however when you have more than 2 people staying you need another comfy sofa or armchair. Also a few tea bags in the kitchen wouldn’t go amiss

The Wesley Apartment is a delightful, light, and spacious property that is well-equipped with everything for a short stay.

It's very comfortable and ideally located for the centre of Wells, being only a 10 minute walk to the Cathedral and Bishop's Palace. There is also a very handy Tesco Superstore which is literally a 2 minute walk away, and a Waitrose which is just 3-4 minutes drive. The only slight glitch with our stay was a problem with the hot water system. However, a quick phone call to the owner Stuart, who is a charming gentleman and very helpful, and the problem was dealt with.

This is our third stay in this apartment- we like so much about it.

It is in a perfect location for us as we love to walk into Wells & it has parking. The apartment is so light, spacious & very quiet, perfect for a relaxing stay. If only it felt a little more cared for & had a 2nd comfy sofa instead of 3 ( nice looking) but uncomfortable chairs. It would be perfect in every way. However this doesn’t put us off coming back, we’ve already booked a 4th visit.

Our second stay here.

Still quiet, safe, warm and spacious. Great location, walking distance to Wells and with parking. Maintenance is required in places especially to the shower room and there needs to be deep cleaning to less used kitchen items, place mats etc. Bedding and towels show signs of wear/ marks. We needed to supply our own soap for one of the bathrooms and also washing up liquid, but no biggie. The new washing machine is great but unless the rubber seal is dried out thoroughly and cleaned between stays, it’s likely to be quickly mildewed as it was already a little smelly of damp and stained, it’s only a few months old. We addressed this during our stay but needs to be kept on top of. None of this detracted from our stay at all, all minor, and we would stay again.

Nice apartment in a great location.

Well equipped and both Sykes and the owner were helpful in resolving an issue with the washing machine - which was promptly replaced. Enjoyed our stay very much

Lovely comfortable and clean apartment.

Good location for exploring. Slight problem in getting key out of key safe. The mechanism was stuck so will need attention before next guests arrive. Also king size bed was actually 2 singles pushed together. Good for width but caused a mini ravine in middle so bad for backaches. Having said above would be re-booking later in the year

We returned here after once staying in 2020 and the apartment was just as comfortable, well equipped and quiet as before.

Great place to stay and would recommend it.

Everything was very nice and the addition of a washer dryer was a bonus.

The only grip that I would have would be the pillow's were not very comfortable and need replacing. Also the parking space was very tight leaving not much space between cars to get out. The views from the apartment were beautiful. We really enjoyed staying there. The ensuite bathroom was lovely. The WiFi was great and I was able to login to my Netflix on the TV. I would highly recommend this apartment.

Very comfortable apartment, very light and spacious and great location - only a few minutes' walk into the centre of Wells.

Everywhere was beautifully clean - thank you for a great stay, wish we could have stayed longer

We loved the flat but had one or two minor grip[es.

The shower door and shower head in the en-suite need replacing. The light in the en-suite is very dim and I had to shave in the other bathroom. Could do with a couple of hooks on the bathroom door. Pillows in the main bedroom need replacing - out of shape or stained.

A nice appartment with good facilities in good walking distance of the shops

We had a lovely few days in this apartment.

It’s a lovely sized apartment, in a great location but in need of a little TLC. However this did not spoil our stay & we have already booked a return visit.

Wonderful place to stay in, looking forward to be back in September.

This was our second stay in this delightful apartment, and it will not be our last.

Being on the fourth floor traffic noise was minimal and the trees and long distance views made it difficult to believe you were in a city. Every amenity was in walking distance and the car parking facility was a bonus. Being keen walkers the stairs were not an issue. The Wesley Apartment is the perfect base for exploring Wells and the surrounding area.

Overall, this is a great holiday apartment in a very convenient location close to the city centre.

It is clean, tidy and well-equipped. The one downside that we encountered was that it was very noisy at night. Being in the centre of the city, we would expect general traffic noise etc., but because of having to have windows open in hot weather, the sound of revving engines and motorbikes from a nearby public car park and the close proximity of the bypass kept us awake. This is not a complaint about the apartment itself, of course, just a consideration for anyone wanting a more peaceful stay.

Enjoyable stay in a clean comfortable apartment.

Excellent location.

Very comfortable and quiet apartment in a good location for Wells and surrounding area.

Very well equipped with comfortable bed and great shower. We will definitely stay here again.

We had a lovely short break.

Thank you. Visiting my sisters who both live near. The apartment is very well situated: easy to go out for a meal,walk and shopping. Parking very useful. Some hooks in the bathroom would be helpful. However, the flat is exceptionally well equipped.

A very spacious and well appointed apartment, within easy walking distance of Wells and all its shops, eateries and attractions as well as good road links allowing quick and easy access for exploring the wider area.

Disappointing was the fact that the 'super king' bed was in fact two singles simply pushed together which consequently led to one or two nights disturbed sleep. Also we found that many of the items of crockery and cutlery were not that clean on arrival so maybe the 'post letting' checks could be a little more strict, especially during these times of Covid-19. Overall 'tho a very pleasant stay and a property we would certainly look to rent again.

Great appartment .

Central and well appointed

The apartment is surprisingly huge and was perfect for us and our children aged 4 and 2.

Very close to Wookey Caves and Wells Cathedral. The apartment had everything we needed to enjoy our stay.

Excellent place to stay, central for all amenities, clean comfortable, climbing the stairs keeps you fit.

The apartment is conveniently situated within easy reach of the town centre and all amenities whilst still being quiet and peaceful.

It had been "Covid cleaned" before our arrival and was immaculate, very well equipped, and attractively furnished. We were grateful for the generous gifts of wine, flowers and milk. The only possible detraction was the poor state of some of the surrounding garden, specifically at the front of the block which made it look unkempt and neglected, and about which one of the permanent residents is trying to get rectified by the managing agents.

I was in two minds about whether to leave a review or not because we had a very mixed stay.

I decided that even if this doesnt get published, then the feedback to the owner would help others in the future: Good: We had two main criteria when we were looking for where to book: Firstly: Location - we wanted somewhere we could walk out to for food/drink and so we loved the location, with easy parking, quiet neighbours (in fact we were convinced only a few of the other appratments were occupied), and the appartment was well equipped with wifi (an essential these days), dishwasher, utensils, freeview etc. Bad: Our second main criteria was a superking bed. Unfortunately, just pushing two single beds together and throwing a king size duvet on top does not make it a superking. Please please please if the intention is to continue hiring it out as a superking at the very least it needs a decent superking mattress topper so you feel you are in the same bed with your partner, and a full size duvet so you dont spend all night fighting each other to be covered. Carrying on with the negatives, was the cleanliness. One of the conditions of booking is to clean the place on departure - however it appears the owner relies on this rather than doing a proper clean themselves, so despite the note in the kitchen to say it had been made covid safe, we still found rubbish on the floor and quite a thick layer of dust on things like the heated towel rail/radiator in the bathroom - so as it hadnt been cleaned fully it raised doubts on whether it could really be descrived as covid clean.

Very well positioned for North Somerset and ideal to visit the lovely city of Wells

We liked the spaciousness of the appartment and found the kitchen well equiped.

We made good use of the 1:50000 maps of the area as the ones I ordered from my local library did not arrive in time.

We were delighted to find the apartment at such short notice, as our holiday in France had just become impossible.

And the communication with Jo on the day we travelled to book it in was great - fast, efficient and empathetic. The apartment itself was very clean and comfy, and well located. The only improvement we'd suggest is to repair the drain in the shower - it was like having a bath and shower at the same time!

If you can get up 3 flights of stairs I cannot think of a reason why you wouldn’t like Wesley Apartment.

It’s comfortable, well equipped, quiet, perfectly placed close to the centre of town, ample parking and when you miss a garden, we just sat on the grass in front of the cathedral. Great place we'll probably come back.

The apartment was in a fabulous location, very close to the City centre and also to a Tesco and Lidl for all self-catering needs.

The apartment was clean and comfortably furnished with lovely views. Highly recommend.

Lovely comfortable apartment in great position so easy to walk into Wells plus shop on doorstep.

No games or DVD's though!

We've been totally satisfied with the way our booking was handled by your staff: they were very efficient.

Then the flat was just perfect: very comfortable,well equipped, ideally located near the city centre and the amenities. We deeply enjoyed our stay and would recommend you and the accommodation without hesitation. The exchanges we had with the owner (text messages)were very nice and courteous.

good location for touring

This is our second visit to this holiday flat and it will not be our last.

As before we loved being in this spacious, clean, light, quiet, well appointed flat which is so conveniently located. There was again the lovely generous gift of flowers and wine on arrival together with the thoughtful provision of such basics as milk, tea and coffee. We left a list of things that we thought could be improved in our previous evaluation. We saw that these had been noted and ticked off in the message we'd left in the Guest Book. We'd suggested that the kitchen lighting needed to be improved and indeed it has been. Also this time the boiler was working to perfection providing plenty of hot water for baths, showers and washing up and a good level of heat for the flat. As we cooked a meal every evening at the flat, kitchen equipment and conditions were important. There were good new pots in the kitchen as we had recommended. The frying pans are still not very good--we suggest that these be replaced. Last year we had a terrible time trying to figure out how to use the oven. We asked for printed instructions to be made available. There was a manual for the use of the hob but still no instructions for the oven. Happily, we managed to work it out and had several pans of delicious roasted vegetables! All in all we were impressed with the attention given to our remarks and suggestions. When we arrived the overhead light in the large bedroom was not working as the light bulb had been broken off in the socket. One day when we returned 'home' after a day out, we found that the television was on! The next day we noticed that the overhead bedroom light was working. Someone had come in the day before and set it right. We did not mind having someone come into the flat while we were away--especially to do such a good turn--but it would have been nice had they left a note to say they had been in. The flat is very near to Tesco and is close to the excellent shop, The Good Earth. Also it is easy to get a bus ( the station is nearby) to Glastonbury where there is a very fine health food supermarket (well worth visiting!), Earthfare. We enjoyed lunches at The Good Earth restaurant, the cafes at the Cathedral and the Bishop's Garden and in Glastonbury, The Rainbow Café. As vegans, we often struggle to find good food when we eat out but not so in Wells and Glastonbury. Vegans and vegetarians take note! Should the owner of the flat wish to invest in some improvements at some point, a blind in the kitchen would be nice to afford privacy and much firmer mattresses would be very good. However, we are overall really delighted with the flat. Even the fourth floor location (no lift) is a great free fitness workout. We look forward to staying here again.

The apartment was very comfortable and well appointed and was within very close walking distance of the centre of the beautiful city of Wells.

The apartment was light and airy, had good views and the central heating system was very efficient and there was always plenty of hot water.

The flat is in an excellent location--very central which was especially good for us as we have no car.

It was very clean. airy, open and nicely furnished with good pictures, books, great views from some of the windows and very well equipped. We were surprised and pleased to find roses and a bottle of wine on our arrival. There were a few problems: no instructions on how to use the oven (we looked up the model on our tablet and worked it out but it was a challenge); the boiler did not work properly so at times we were too cold and the hot water for baths and showers was unreliable and sometimes unavailable; no lift is a drawback although we were able to manage--on our arrival a kind resident carried up our bags!; there was not enough light in the kitchen; and the pots and pans were really inadequate--they need to be replaced. We cooked a meal together every night so the kitchen facilities were really important to us. The knives were excellent! We did enjoy the flat overall and certainly would recommend it and be happy to use it again. We especially appreciated being so close to the cathedral (we attended several services), the bus station--we made many day trips and food shopping venues. It really was quite lovely to be able to see the sunrise over St.Cuthbert's and the cathedral whilst lying in bed (from one of the bedrooms).

Milk, wine and flowers very nice welcome pack.

Had all the basic items you would expect. However the cleaner could spend a little more time and effort. Lot of stairs. For an apartment it was very quite, no noisy neighbours. Good parking.

Whilst we had an enjoyable stay in what was convenient location, we felt that standards of this apartment were less than satisfactory in terms of cleanliness, equipment and decor, particularly as it had been rated 4 ticks by Sykes.

It was spacious but we didn't find it as inviting as other Sykes cottages of a similar standard/ price which we have stayed in. We will email a list of specifics. We don't like the search by property being at the bottom of Sykes web page now or receiving 'please book' type communications on cottages we have already booked but have just revisited on the Sykes site.

Very good location close to the city centre.

Handy for food shops , cafes and restaurants, as well as the main tourist attractions - Cathedral , Bishop’s Palace , Market Square etc. Also a good base for visiting Bath, Cheddar Gorge, Glastonbury , Clarke’s Village, Woolley. Visitors only need to be aware that the flat is up three flights of stairs.

Great location, with views over the city (and the Carnival!

) The stairs would not be recommended for everyone, but we coped OK with two small kids.

The apartment is well located and central to all amenities and places of interest.

The apartment was excellent.

A credi t to the owners

A lovely, good size, top floor flat, that was perfect for our needs.

All mod cons; dishwasher, washing machine, internet, free view TV, 2 parking spaces. Easy, quick walk into Wells.

Great Location close to the centre of Wells - clean comfortable well equipped apartment with car parking