3 Bridge Villas

Hi Thank you so much for leaving us a review :) much appreciated. We are delighted that you enjoyed your stay Paul and Donna

Hello Volker Thank you very much for your lovely feedback. I am so glad to hear you say you had a wonderful time. Yes, we agree it is a great base for exploring West Wales. Thanks Again Paul and Donna

You are welcome back anytime Jessica It really is a perfect base for exploring the delights of Pembrokeshire. Noted on the bed but beds are tricky! Too soft too hard? Maybe you would be happy to message me and let me know in what way specifically. I get a good nights sleep when we go but I can sleep anywhere ! Glad you loved the house

Thank you so much Monica for taking the time to leave us a review. We are delighted to hear you enjoyed your holiday. Often times guests will leave us lovely comments but opt not to publish the feedback which is a shame. You are welcome back any time Paul and Donna

Hi Victoria Your feedback is appreciated, thank you. We are really pleased to hear you enjoyed your stay. The cleaner checked the shower after your stay, she said it was working fine. It has never been what you could describe as 'powerful', but a steady flow. We are on a meter with Dwr Cymru there, we will most definitely monitor this going forward. Glad to hear it did not spoil your holiday. Welcome back anytime

Hi Michael Thank you for taking the time to leave feedback. Even though I am only now responding publicly to your message (for the benefit of future prospective guests) as with all feedback, comments are noted and checked out straight away. I shared your feedback with the cleaner after your visit, she couldn't see an issue with the tap, however the food recycling bin does seem to have gone AWOL, we have replaced this. Paul and Donna

Hi Sharon Thanks for your feedback, we welcome guest comments. It is really important that guests read fully the listing so expectations can be met. Both the fact that there is no adjoining garden and only a downstairs loo are listed clearly. The cottage is situated on a busy road (at times) leading up to the popular town of Narberth. ( albeit set back from the road) However, there is a country lane just literally less than a minutes walk from the front door for dog toileting or to just enjoy the countryside. Getting a Goldilocks bed is a tricky one as everyone has a different preference We will take a look at the bed in the middle room, nobody has commented negatively on either of the beds before now. We had considered carpeting upstairs but being a dog friendly holiday home, we wanted flooring that was easy to keep clean, and in keeping with the rustic charm of the cottage. We note you brought along two dogs. We are glad you liked the cottage overall. There are lots of positives which past guests have appreciated, and we hope many future guests will enjoy about our cosy little holiday home situated in the centre of Narberth. Many Thanks Paul and Donna

Hi Jonathan Many thanks for taking the time to leave us your feedback. We are pleased to hear you really enjoyed your stay. We note your comment regarding the cottage being a little dusty in places, our current cleaner is normally very good so surprised to hear that. We will share your feedback with her. Best Wishes, we hope to host you again. Paul and Donna :)

Thank you very much for your feedback Joanne We are so pleased to hear you had a lovely stay. We don't often get the chance to holiday in our little cottage as we open it out to guests, but when we do, these are the very things we enjoy! As you say, it is so central to beach, town, eateries, countryside. Thanks again Paul and Donna

Hi Deborah We are delighted you enjoyed your holiday and equally delighted that you chose to share your experience for the benefit of future guests :) Your lovely comments are very much appreciated, we want our guests to feel at home as well as their four - legged friends

Hi Reuben Thank you for your feedback, we are pleased to hear you enjoyed your holiday. I don't think anyone has commented on the TV and nice big Sofas before :) Although I would have to agree they are great for a couple, there is one each to stretch out on, best enjoyed whilst sipping a glass of chilled wine and settling down in front of the log fire to watch a good film. The traffic is pretty constant and may trouble some, granted. It is a trade off for being within walking distance of Narberth town, a great little town with so many quirky shops. A comfy bed is up there as a must for a relaxing holiday, glad you enjoyed :) Best wishes Paul and Donna

Hi Gemma Your post made us smile :) Not just because you were complimentary about the cottage, of course, that is always a bonus, but the mental image of a dog sharing their post holiday blues with a three year old

Thank you so much Kelly for your lovely comments, we really appreciate you sharing your feedback regarding your holiday. Great to hear you enjoyed your stay. Hope to see you return in the future. Take Care Paul and Donna :)

Thankyou Uxua for your lovely feedback, we are pleased to hear you enjoyed your stay :)

Delighted you enjoyed your break Michael, thank you for taking the time to share your feedback. also for leaving the cottage so clean, it was positively gleaming! Paul and Donna

Hi Carolyn Thanks for your feedback, glad to hear you found the cottage ideal :) The tumble dryer was removed months ago, due to the hike in energy costs. I have just checked the listing with Sykes to make sure it was not still included in the equipment and it is only the washing machine listed, not the dryer. Having said that, I can understand that if you see it there, having washed a load and the weather not great, it would be disappointing to find it not working. I will make sure I mention this in future guest welcome emails. We were surprised to read about the dishwasher, not least because the cleaner said there was a sink full of dirty dishes to get through! We will sort the signage for the hot water, fair point. Thanks again for taking the time to comment. Paul and Donna

Hello Steve, thank you for your comments, we appreciate our guests taking the time to leave feedback. Hopefully, the comments below will go some way to reassure future guests that we have addressed the issues you have raised. The problem with the water pressure in the bathroom appeared to be with the tap at the bathroom sink. We removed and cleaned the filter in the spout, replaced the filter and the pressure was restored to a good level. As for the unpleasant odour, sorry, can't explain that one. The drains are checked and cleaned regularly. We have replaced the blinds throughout the property. We have two large leather chesterfield settees at the property, the images Sykes use for our property listing are a little outdated. We checked both settees soon after your feedback was received and the settee was indeed broken. We are unsure as to how the settee was damaged, but can confirm that it was repaired. Your comments regarding the 'outside pen' are noted and we agree, it is not a suitable 'holding' area for owners to place their dogs for any length of time. It was never intended for this purpose. It is an area to house the key box for the cottage and has a picnic table for guests dining outside. We are glad to hear that you found the bed very comfortable, the kitchen well equipped and the living room spacious. Not to mention Location, Location, Location! Thanks again for your feedback. Paul and Donna

Hi Angela Thank you for your feedback, fair comment regarding the patio area and one that has been raised with other guests. We appreciate that not everyone reads previous feedback posts, rather, relies on the listing information when selecting a holiday property. I will make it a priority to contact our agent Sykes and have the wording altered to give a more accurate description of the garden area. Bowls will be duly replenished! Good to hear that you found the cottage a nice comfortable place to stay :)

Hi Sarah Thank you for your feedback, we do appreciate your comments and as a dog owner ourselves, understand the practicalities of toileting! For the benefit of future guests, a country lane walk up towards Herons Brook is only ten yards or so from the cottage, turning right out of the driveway, and second right, past the red brick house, this takes you along the river, avoiding busy traffic. Having said that we also understand that being able to just let out the dog(s) for an early morning wee, in your PJ's does have its advantages and the cottage does not allow for that :) We will raise the accuracy of the listing with our agent Sykes who provide the property listing information. We are pleased to note that you have rated the property 100% for comfort and cleanliness and appreciate your honest feedback. Many Thanks Paul and Donna

Hi Louise Your lovely feedback is very much appreciated, we think the cottage is beautiful, although we are somewhat biased! We have tried to create a homely feel, with personal touches and tasteful decor. We are so glad to hear you enjoyed your stay and look forward to welcoming you back in the future. Thanks Again Paul and Donna

Hi Christine Thank you very much for your lovely feedback, and 100/100 rating for cleanliness, comfort, accuracy of the listing and facilities :) we are delighted that you enjoyed your stay and are welcome back at any time!

Many thanks Val for your feedback, we are so pleased to hear you enjoyed your stay at 3 Bridge Villas

Thank you for taking the time to provide feedback, we value guest comments. We are glad that you found the cottage clean and comfy. "Pet friendly" is a way of saying that pets are welcome. We make it very clear in our welcome pack that dogs should not be allowed to roam freely. We are sorry that you had a problem with the key safe, it is in working order. We encourage all guests to report any problems or issues immediately. We weren't aware there was a problem. There is no rear access to the cottage it has a small garden opposite the front door, with a picnic area for guests. The listing states small garden/ patio which is exactly what it is! Once again thank you for your feedback hopefully our response will help others when selecting a holiday property in Narberth.