Otters Reach

7 Customer Reviews

• "When we arrived at the property had lots of cobwebs hanging down from the decking rails and the the decking area was full of leaves and cobwebs all around the decking edges and round the door and hanging from the outside furniture."

  It had not been swept for weeks by the look of it which is a shame if the owner is paying for this to be done. We reported the milk shelf in the fridge door which was being held on with white tape. The side covers of the lounge radiator was hanging off which on the day we were leaving I caught my hip on and came away with a cut and now got a purple bruise. On leaving I went to reception and showed this to them. When hoovering up before leaving we lifted the cushions up on the settee to find crumbs, dog hairs and fluff this hadn't been swept for a while. The glass panels around the decking area looking over the lake was full of bird poo and looked like that had never been cleaned for a while. The cover outside for the electric meter was in the flower bed near the meter. We took pictures of everything just so we had proof it was already like that when we got there. There was a piece of vinyl missing and a big scratch on top of the sink top cabinet. Although there was a few things not right we still had a lovely relaxing 4 nights. The view from the front decking looking across the lake was lovely. We would definitely go back to stay and would go in a lodge again which over looks the lake. The pub on site had doggy ice creams so our dogs were very happy and a lovely outside seating area near the side of the lake to sit in and have a drink which was lovely in the hot weather.

  Thank you so much for taking the time to feed back. We are grateful for the comprehensive information you have given us so we can ensure these areas can be addressed. Cobwebs from our friendly spiders appear in the blink of an eye but we will endeavour to keep on top of them! Thanks again and I hope you will come back and stay with us again. Property Owner

  Reviewed by June4.1★May 2025

• "Very impressed on arrival, all very lovely and welcoming and a credit to you both."

  Everything we could need was there, and for our little dog too. Lady next door popped me in her car to show us where the lodge was situated and we had two evening meals at the onsite restaurant. Everything was in easy reach of exploring, we went to Ingleton Falls and Windermere and had two great days out. Sitting on the balcony early morning and in the evening was a little slice of heaven. Thank you for having us!

  Reviewed by Karen5.0★May 2025

• "Excellent home from home everything provided and in a Excellent position."

  Very modern.

  Reviewed by Liz5.0★Apr 2025

• "Lovely lodge with great view."

  Very comfortable there was everything we needed & more Thankyou.

  Reviewed by Maureen5.0★Apr 2025

• "Highly recommended."

  Easy to book with very useful information. Lovely holiday home and great facilities. Already booked to come back.

  Reviewed by Elizabeth4.4★Apr 2025

• "Absolutely fabulous place."

  Better than a lot of hotels we’ve been in. Couldn’t fault it. Sitting in the lounge overlooking the lake was beautiful

  Reviewed by Albert5.0★Mar 2025

• "The lodge is in a beautiful location."

  The lodge itself is amazing. I went with my family and we had an amazing time. The lodge is spacious, clean and a great environment. The site has nice walks and a lake in which you can use and good facilities like a restaurant, pool and gym. We traveled to lake Windermere which was a 30 minute drive. Carnforth is a great place. Whilst at otters reach, you have access to WiFi, a big kitchen and spacious bedrooms. The bathroom facilities are immaculate. I will 100% be re booking a trip back. It was an amazing weekend away.

  Reviewed by Brody5.0★Mar 2025

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