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"We really enjoyed our stay and it was the best equipped we have been to,we would have no hesitation in recommending it."
Reviewed by AlbertApr 2022
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"The Cedars is a lovely lodge."
Really clean, cosy & comfortable. The kitchen is well equipped & stocked with lots of useful things. The Wi-Fi worked well and we were able to access Netflix. The leaflets box was a good addition for ideas for the local area. The lodge is a well located as a base - we went as far as Alton Towers. The beds were comfy. The bathroom was spacious and the shower had a decent water pressure. The site itself is well maintained. It was quiet when we were there; the restaurant didn’t actually open until our last day but that wasn’t a problem. We didn’t use the leisure facilities on site. Would definitely stay again and would recommend the lodge.
Reviewed by LesleyApr 2022
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"I consider The Cedar as my holiday home."
Angela will have to put up with me visiting every year.
Reviewed by JonathanApr 2022
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"This is great place to stay with central heating, a very well equipped kitchen and a full size bath."
The is much larger than a conventional 'cabin' and is more of a 'park home'.
Reviewed by MikeOct 2021
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"Best equipped accommodation we have stayed at"
Reviewed by KeithSep 2021
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"Lovely little lodge with some lovely homely touches."
However, was disappointed to find that the place was filthy! In this time of covid, with later check in to allow extra time for cleaning, this place was disgusting. The tiles at the back of the cooker were splatted with fat (presumably from the last guests) the extractor fan looked like it had never been cleaned, under the beds was the last guest’s (or even previous to them) rubbish, which included a used face mask, general rubbish and a used tissue/baby wipe. The place was so filthy we felt we had to leave before the scheduled end of our stay. On stripping the beds before we left (as instructed) there was an awful brown stain on the (washable) mattress topper with brown drip marks next to it. There was black mould around the edge of the bath…. I could go on. On putting in a complaint, the owners of the lodge offered 15% off our next stay there and a free 3 day pass to the swimming pool. Why would we choose to go back there? The owners were not willing to offer anything else and quite frankly, Sykes have let us down too. Have used them many times before but will NOT be using Sykes again.
Thanks for your feedback, and complaints have been actioned!
1.) Beds have been hoovered underneath - this was an oversight due to guests arriving early.
2.) splattered fat on tiles, yes it's self catering and guests are asked to leave in the same state as found. The tiles are now all clean and we are going to get a glass Perspex so it's easier to clean for guest.
3.) the mould in the bathroom ( picture sent into Sykes ) - took a quick 3 second wipe.
4.) stain on mattress topper - yes no excuse and for this we offered 15% if you booked again which was worth £120 & £56 for 3 day pass was £176.00 which you declined!
We are very sorry that you thought the place was filthy but having spoke to our neighbours you left on Thursday, so up until that time before stripping the beds the lodge must have been ok. I don't know what you were expecting as a refund but I believe I acted fairly and sorry if this spoilt your holiday.
We did however find a stain on the bed linen and we don't know if it was from your stay or the stay before due to us being very busy and not getting feedback till a week later.
Sykes is a respectable company but they were also acting on behalf. It's a shame you won't be coming back again. It's in a fantastic location and the base is excellent for exploring our Lake District. Property Owner
Reviewed by JeanAug 2021
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"A lovely cabin, clean and welcoming."
All facilities are there, and very comfortable. A lovely site, relaxing and peaceful break. Highly recommended.
Reviewed by TracyMay 2021
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"Although the gym and restaurant were closed due to covid restrictions the accommodation was perfect and the owner was delightful."
Would be nice if there was somewhere to by grocery on site.
Reviewed by JonathanApr 2021
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"The lodge was very good throughout, comfortable, clean and most importantly a home from home."
We've stayed at lodges and caravans before and I would say this one is up there with the best. Much more offered in terms of amenities and entertainment for that all too often 'British Rainy Day' :) If you are a small family I would highly recommend this lodge to anyone. You have the lakes on your doorstep no more than 30 minutes to Windermere and the beautiful landscape around Silverdale and Arnside are a similar drive. Handy for the M6 so easy to get to and from the site itself has plenty of options from a restaurant and coffee shop as well as a fully equipped gym. I would highly recommend this to anyone
Reviewed by DavidOct 2020
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"The lodge itself was warm, cozy and very homely, with all the little finishings."
The site was well maintained and looked the part however the fishing was not practical as there were no pegs other than those at the lakeside lodges, the swimming was over priced at £20 for a family of 4 for only an hour swim. The site accros the road was not finished and resembles a building site so not suitable to take kids over for fishing. Site would benefit from a play area and little shop for those forgotten milk moments. Bar was welcoming but again over priced for what it was. Would of liked to return to the lodge but feel the site let it down.
Reviewed by KerryJul 2020
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"The log cabin was lovely, contactable, clean and so many extras love the homely ..."
The log cabin was lovely, contactable, clean and so many extras love the homely feel and felt very relaxed staying here was very peaceful which is what we wanted thankyou
Reviewed by RoxanneOct 2019
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"We had to park car at reception and walk to our accommodation to collect our key and fob to open security barrier before we could take our car ion to site there were a few thing that had not been cleaned."
top of cooker and fridge. also very little storage for our clothes .they had requested we hoover any dog hair but the hoovers filter had not been cleaned for a long time and the smell was awful. we were asked before we arrived if we would like the single beds zipped together thankfully it was not done as we would have found it very difficult to get in and out of bed
1.) unfortunately with the lodge being privately owned and rented through Sykes, this is the only option to gain access to the lodge to collect keys and barrier fob. Booking through site owners are considerably more in cost. This information on gaining access is on the booking information.
2.) apologies in not doing a final check on cleaning. With owners both working and cleaning, we had little time to change over, and must of missed this check of our list.
3.) The cleaning of filter will be implemented now at every clean. The lodge is very popular and consistently booked out. This is not on our checklist but will be added.
4.) The size of the second room is smaller but does house with ease 2 single beds. We have had no issues with other customers. The beds together makes a king size which given the size of the room fits in with ample room to get in and out of bed. Property Owner
Reviewed by JoanSep 2019
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"A lovely comfortable chalet great place for touring Lake District will definitely return"
Reviewed by AlistairJul 2019
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"South Lakeside is a lovely site that is ideally situated for Morecombe Bay and the Southern Lake Distract."
We enjoyed days out in both these areas. We also enjoyed horse riding in the local area. The site is very quiet and pretty, with lots of water fowl on the lake, and rabbits playing on the lawns in the evening. The restaurant is very nice, and we can recommend the Lancashire Hotpot. The lodges are spacious and well appointed, with everything you need for a comfortable stay. We will certainly stay here again, if visiting this area.
Reviewed by Anne-louiseJun 2019
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"Very well kept lodge lovely and clean and comfy even had complementary tea and ..."
Very well kept lodge lovely and clean and comfy even had complementary tea and coffee slippers and dressing gowns grate location for getting out and about to the lakes and Yorkshire dales I would recommend this lodge and location to any one who likes to get out and about
Reviewed by DanielMay 2019
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"The Cedars was a lovely and relaxing environment so peaceful it was very clean ..."
The Cedars was a lovely and relaxing environment so peaceful it was very clean and bright and everything you could want ,thank you
Reviewed by PatriciaMay 2019
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"The cabin was ideally located close to Carnforth and Kendal."
Very peaceful. Great pub and restaurant onsite. Lovely finishing touches and decor. Even supplied with toiletries etc. Grounds full of wildlife.
Reviewed by TiffanyApr 2019
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"Lovely location spent our time on site."
If weather had been nicer we would have ventured further. The price to use the leisure facilities is a bit steep and the pool was cold. Our accommodation was lovely and will visit again.
Reviewed by LauraApr 2019
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"The reception from the owners was fantastic."
The small touches made a massive difference, such as a toiletries pack for each of us, slippers and towels. Having Wi-fi was a huge win for our children age 13 & 9, this coupled with Netflix really did make it home from home
Reviewed by RobFeb 2019