Willow Spa (Pet)

Customer rating 4.0

6 Guests
3 Bedrooms
2 Bathrooms
Pets: Yes

Features

Electric vehicle charging
Hot tub
Swimming pool
Ground floor accommodation
Ground floor bedroom
Garden / Patio
Cot available
Highchair available

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and maintenance

All reviews
clean (3)
break (2)
around (2)
good (2)
best (2)
all (2)

3 Customer Reviews

"We have just returned from a week staying in a Willow Spa lodge."

Overall, we had a very enjoyable stay and would return, but there were some inaccuracies in the listing that should be addressed. We specifically booked the Willow Spa as it was advertised as pet friendly in several places within the listing. However, the pre-travel information sent one week before departure stated that dogs could not be left unattended in the accommodation. While we understand such a rule may exist, it would have been helpful for this to be made clear in the original listing before booking. The listing was also contradictory regarding WiFi. It stated that broadband/WiFi and a Smart TV were available, but further down the description it stated that no WiFi was provided. This left us unsure what to expect before arrival. The Willow Spa lodge itself was modern, clean and well presented. The sunken hot tub was private, well maintained and a real highlight of the stay. The site is relatively small, with around 120 lodges, but it is very well maintained, peaceful and ideal for a relaxing break. The swimming pool was a good size, quiet throughout our stay, and one of the best I have seen on a holiday park of this type. There are limited facilities on site, but immediately next door there is a restaurant, sports bar and café, all of which were very good. There is also a fishing lake nearby, which we used twice and the children thoroughly enjoyed. The location is excellent for exploring North Yorkshire. During our stay, we visited both Thirsk and York, which were within easy reach. In summary, we would happily return to the site and the accommodation. Pros: Clean lodge, private hot tub, excellent swimming pool, peaceful site, great location. Cons: Conflicting listing information and an unclear pet policy.

Thank you for your detailed feedback. We're delighted to hear you enjoyed the Willow Spa lodge, particularly the private hot tub, swimming pool, peaceful setting, and great location for exploring North Yorkshire. We're sorry to hear about the confusion surrounding the property listing and your experience with communication through Sykes. We understand how frustrating conflicting information can be when planning a holiday, and we appreciate you bringing these points to our attention. It's great to know that, despite these issues, you found the lodge clean, modern, and well presented, and that you would happily return. Thank you for sharing your balanced review, and we hope to welcome you back again in the future. Property Owner

Reviewed by Paul4.0★Aug 2026
"The lodge was well maintained for the most part, although one of the plastic fittings around the veranda doors had to be refitted as it was hanging off when we arrived."

Hot tub was clean and well maintained through the stay. Mixed feelings about the staff and service. Some were extremely helpful, Brooke, the archery instructor and Pool Attendant, was particularly helpful and pleasant, whilst some of the reception staff were straight up rude, which isn’t great when they’re supposed to be working in the hospitality sector. The site was clean and well maintained . On the whole the best holiday of its type we’ve had in the UK, but given the price I wouldn’t have expected anything less.

Thank you for your feedback. We're pleased to hear you found the lodge well maintained, enjoyed the hot tub, and felt the site was clean and well looked after. It's also wonderful to hear that Brooke and the activity team helped make your stay a memorable one. We're sorry that some of your interactions with our reception team did not meet the high standards of service we aim to provide. Your comments have been shared with the relevant team for review. Thank you for your balanced feedback, and we're delighted that this was the best holiday of its type you've had in the UK. Property Owner

Reviewed by Paul4.0★Aug 2026
"Wonderful park,clean,quiet and relaxing."

. All the staff ee dealt with were polite and accommodating. We arrived for a short midweek break and I can't fault anything. From the moment we arrived we really felt relaxed.. my daughter and I had a mini spa which was wonderful. My only criticism would be the size of the single bed.. Im 7 stone and 5 ft tall and the bed was way too small for my comfort. The mattresses and duvets and pillows were good quality.. just a tenny tiny bed for a small adult.

Thank you for your wonderful review. We're delighted to hear you enjoyed a relaxing break and found the park clean, quiet, and welcoming. It's great to know the team helped make your stay special and that you enjoyed your spa experience. We appreciate your feedback regarding the single bed and will pass your comments on to the relevant team. Thank you for your kind words, and we hope to welcome you and your daughter back again soon. Property Owner

Reviewed by Tracy4.0★Jun 2026
There are no reviews featuring this term Show all reviews

Show more Hide all

Summary

Three bedrooms: 1 x double, 2 x twin
Shower room with walk-in shower, basin, and WC
Bathroom with bath, shower over, basin, and WC
Open-plan living space with kitchen, dining area, and sitting area
Central heating
Oven, hob (2-burner), grill, microwave, fridge/freezer, hair dryer, kettle, toaster
Vacuum cleaner available on request
Smart TV, USB connection
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Cot and highchair available at £10 each
Designated parking near the property
Additional parking at the on-site car park
Decking with furniture and hot tub
Two well-behaved pets welcome
Sorry, no smoking
Note: Steps up to property - please take
Note: There is a pet charge of £13 per pet per night care

On-site highlights:
EV chargers available on the site car park
Woodlands Fishing Lakes
Pamper Lounge Spa
Olive Tree Café and Restaurant
Indoor heated swimming pool
Indoor play area
Outdoor play area
Pot decorating
Slime workshop
Superhero/Fairy Academy
Tie-dye workshop
Water zorbs
Fishing pond
Soft archery
Axe throwing
Body zorbing
Disc golf
Bike hire
Nerf challenge

Booking information:
WiFi is not available in the accommodation; you can use free WiFi at the reception and/or restaurant
In the interests of your safety, we have to carry out maintenance procedures and water checks/changes to our hot tubs after each holiday break; this may result in your hot tub not being at optimum temperature on the first night of your holiday
See more accommodation at Woodland Lakes

The property

Willow Spa (Pet) is a charming, pet-friendly lodge situated in the picturesque countryside on Woodland Lakes Holiday Park near Thirsk, Yorkshire.

With its wooden-clad exterior, on-site parking with EV charging, and welcoming atmosphere, this delightful retreat is perfect for families or groups of friends seeking a tranquil escape amidst nature.

Upon entering this single-storey lodge, you'll be greeted by a spacious open-plan area, where you can unwind on the inviting seating and enjoy your favourite shows on the Smart TV, complete with USB connections.

The kitchen area is fully-equipped with an oven, hob, grill, microwave, fridge/freezer, kettle, and toaster, perfect for preparing home-cooked meals to be enjoyed at the dining seating area.

The lodge boasts three well-appointed bedrooms, a double and two twin rooms, providing ample space for all guests.

A family bathroom and shower room ensures everyone can prepare for their day with ease.

For your convenience, a hairdryer and vacuum cleaner are available on request.

Step outside onto the decking, where you can relax on the provided furniture and soak in the hot tub, making the most of the serene surroundings.

Willow Spa truly is a haven for those seeking a tranquil escape.

Retreat to Willow Spa (Pet) to immerse yourself in the tranquillity and allure of your Yorkshire haven.

The property you are booking is a Willow Spa (Pet).

Your property will match the details referred to in the property description, but it may not be the property that is pictured.

This property is on a holiday park/site and is provided by the park owner (or manager/agent of the property owner). Please see paragraph 22 of the booking conditions for additional terms that will apply to your booking.

In the interests of your safety, we have to carry out maintenance procedures and water checks/changes to our hot tubs after each holiday break. This may result in your hot tub not being at optimum temperature on the first night of your holiday.

Where you’ll be staying

View on map

THIRSK

Northallerton 8.6 miles; North York Moors National Park 5 miles; York 23.7 miles.

With the gateway to the North York Moors National Park to the east and Yorkshire Dales National Park to the west, the bustling town of Thirsk boasts a quaint market place, splendid Georgian buildings, and a Norman church. Here there are a selection of excellent pubs, restaurants, a cinema and a leisure centre, as well as independent stores to be browsed at your leisure. Visit the World of James Herriott Museum, dedicated to the life and works of the town’s own famous vet and author or explore the surrounding rolling countryside and Hambleton Hills, offering excellent walking and cycling opportunities. The town is home to the Yorkshire Vet, All Creatures Great and Small, and Thirsk Races, and there are an abundance of local walks throughout the local area, including those at Osmotherly, the Cleveland Way, and Sutton Bank. Cycling within this location is catered for with mountain biking trails and road cycling trails at Sutton Bank's Cycling Centre, Dalby Forest, and Tour de France routes, and there are further walks and cycling routes along the picturesque coast of North Yorkshire, as well as delightful locations including Whitby, Robin Hood Bay, and Staithes. Explore the fascinating maze of tunnels, follies, and chambers known as Forbidden Corner, or spend a day in Monks Park observing the animals. Travel a little farther to York, a historic city that has York Minster, the Jorvix Museum, and other attractions. Visit Helmsley to see the charming little stores, the magnificent Helmsley Castle, the outdoor swimming pool, and the grounds of Newby Hall and Thorpe Perrow Arboretum and Zoo. Betty's Cafe serves delicious Anglo-Austrian cuisine. There are three Michelin-star restaurants: The Black Swan at Oldstead and Roots in York by Tommy. Other attractions include Fountains Abbey and Ripon.

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas