“When meeting Erica she was quite abrasive towards us and never greeted us either on arrival or over the phone - there was a misunderstanding over the key code and she did not make it easy on us or a great impression.”
There was no welcome letter and we had to root around for the welcome pack which should give you all the latest measures and information including the wifi password. The wifi did not work for 3 out of 4 days. The pack was filthy, quite obviously the same pack used since the beginning of Erica's venture into hospitality. With covid this should have been chucked while on lock down and a new pack made for these new times, the fogger will not clean be able to clean inside the pack. There was no ...
There was no welcome letter and we had to root around for the welcome pack which should give you all the latest measures and information including the wifi password. The wifi did not work for 3 out of 4 days. The pack was filthy, quite obviously the same pack used since the beginning of Erica's venture into hospitality. With covid this should have been chucked while on lock down and a new pack made for these new times, the fogger will not clean be able to clean inside the pack. There was no clear indication of any recycling and all the rubbish was dumped together, the glassware was dirty from previous tenants and the shower is a hand held stick shower. The toilet and shower are in one room downstairs next to the kitchen and lounge area, all open plan and would make it very uncomfortable if two couples stayed. The rooms are small doubles. The linen was lovely, more than enough crockery/cutlery and the position is perfect to go off exploring the Forest, I won't be returning as I thought it overpriced.