Pilots Rest

18 Customer Reviews

• "The property is right in the centre of Alnmouth, very convenient for shops and restaurants."

  The upstairs lounge/diner is light and reasonably large (the dining table seats 6 but the sofa would be a bit of a squeeze for 6 adults). The bedroom we used (upstairs) was very light and comfy though the ones downstairs were rather dark. We were aware when booking that there was no allocated parking, but we were able to find a space about 300 yards away which felt pretty safe. On departure we were able to find a space right outside for loading. What was dissappointing was that there were several maintenance issues There was a problem with the TV connection,.The dishwasher lights were constantly flashing (and the machine could not be switched off). The upstairs bedroom blind was not working so you had to draw the heavy curtains to avoid being seen from the flat opposite. While cleanliness was generally good, some surfaces were very cluttered and dusty. As we were only there 3 nights and the conditions were livable, we didn't complain, but hopefully this review will get these things looked at.. If you book this cottage, you should note that the owners only provide the absolute minimum of toilet rolls and washing up liquid etc and there is no hairdryer, so come prepared.

  Reviewed by Michael3.4★Aug 2024

• "A lovely property and so close to beach and shopping."

  The down side was there was no off road parking. We were assured parking off the main street was possible but the only site possible was the golf course. As a result of parking near to the property we received a parking fine.

  Reviewed by Joan4.7★Jun 2024

• "We had a great stay in Pilots Rest."

  The rooms were comfortable, the king size double on the 1st floor and the double and twin on the ground floor; the access to the high street and beach was great. The house has a washing machine and small dishwasher, small fridge and microwave which is great. However, as a family of 5 (no dog) we require more cleaning equipment than a hoover for a hard floor eating area. No one wants to hoover on their holiday- a dust pan and brush would have been ideal, a broom or even a mop. Overall we had a great week but this was a hurdle for me!

  Reviewed by Victoria3.4★May 2024

• "Everything was perfect no complaints at all."

  Used it as a base to explore, perfectly situated.

  Reviewed by Jessica5.0★Apr 2024

• "Nice location but property while tidy, clearly hasn’t been maintained recently and some easy changes would make it much better."

  Evidence of damp in main room, blind on street side window broken, bulb out on main light and one on cooker hood, spotlights over kitchen give no light, mish mash of random glasses, crockery, cold room that only has one radiator which is behind a door. Plus tv aerial cable has exposed wires and causes the signal to be patchy. Light in between upstairs bedroom and bathroom gives hardly any light and flickers ominously. Blind in downstairs double bedroom broken, will not rotate slats. Whilst sheets seem clean, beds have general smell of old sweat, likely mattresses, pillows and duvet. No hairdryer

  Reviewed by Natalie1.9★Mar 2024

• "It was difficult to find a parking space but understand that its the same for the majority in Alnmouth."

  Arriving in the dark, the outside light was very dim to be able to gain access to the keysafe to the side of the front door. Booked for the Christmas week, it was disappointing to find no Christmas decorations. The house generally felt a little 'tired' and was not as clean as it could have been. Beds however were clean and very comfy. No handwash in bathrooms which would class as a basic provision by the owners, and toilet rolls provided were half rolls, obviously left over by previous guests. The main bathroom had no blind at the window. No kitchen cleaning products provided or dishwasher tablets apart from a small 'cleaning kit' in a box which included a wash up sponge, two bin bags and a miniscule bottle of washing up liquid. The standard lamp in the sitting room did not work so had to swap it with similar lamp (which was classed as a bedside lamp!) from the double bedroom on ground floor, as without it the sitting room was very gloomy at night. The heating had been left on full so the property certainly wasn't cold. Having said all that, would not rule out staying again but would bring more basic provisions in the knowledge that little offered at the property. Better bedside lamps for reading would be an improvement.

  Reviewed by Jonathan2.2★Dec 2023

• "We were particularly keen to use a staircase."

  We couldn't find one. The person on call asked us if we had requested one!how could we do this if we had not seen the place! Three days later someone phoned and invited me yo go to an office to resolve the problem! As we were leaving, we found one under a bed!

  Reviewed by Colin4.7★Aug 2023

• "One toilet did not flush."

  Reported it but no action. Towel rail not working even though we followed all instructions. Reported but no action. No place for soap by the bath. Tried the window sill but not waterproof so showed marks straight away. Wardrobe too narrow to hang clothes. No floor brush. Vacuum cleaner totally ineffective. Nowhere to store food in kitchen. Fridge too small to cope with the occupancy claimed. Parking, a nightmare. The cleaners told us they had already reported the faulty toilet a week before. Alnmouth is a lovely place but would not recommend Pilots Rest. Over priced for what you get.

  Reviewed by Charles2.5★Jul 2023

• "Comfortable and handy accommodation in the centre of Alnmouth."

  Minor maintenance problems speedily dealt with by local agent. Some guidance on the obscure parking regulations would be helpful. An ideal location for the Northumberland coast.

  Reviewed by Michael4.4★Jul 2023

• "Perfectly acceptable base to explore Northumberland coast."

  Property slightly let down by cleanliness standards. Also in need of a little maintenance. Overall happy and would stay again if these small things were improved upon.

  Reviewed by Rebecca2.8★May 2023

• "Great location on the main street close to shops bars and restaurants."

  Nice authentic feel with coastal decor and good views over the river. Good size with three bedrooms and good size living room diner, which is upstairs. The main bedroom is adjacent the kitchen diner/living room tv, which makes it a noisy room to sleep in, in general. Heating was on extremely low when we got there so the property was super cold, which was a bit uncomfortable in January. The living room could do with a re-jig so the sofas face the river view rather than have your back to it. No bins in bathrooms etc. All small issues, but all commented on by the people in our party. In general tho, we enjoyed the property, it’s a perfect location for the coastal area, walking, cycling and local facilities.

  Reviewed by Lesley Anne4.4★Jan 2023

• "Property was lovely and clean with everything we needed."

  In a great location in the centre of the village.

  Mar 2019

• "Lovely property in a good location."

  There is no Wi-Fi to the property which is nice for getting away from every day stresses.

  Aug 2018

• "Pilot´s Rest is a cosy little house with a comfortable living room and a nice kitchen."

  The bathrooms are beautiful, as is the kitchen.

  Aug 2018

• "Excellent location, property is ample for 6 guests and 2 dogs."

  It was clean and tidy when we arrived and nicely decorated.

  Jul 2018

• "Lovely property, very cosy and clean, perfect for a cold October week."

  Oct 2017

• "Excellent location, once you know the parking regime in Alnmouth."

  Good sized rooms and comfortably furnished. Younger family members would have liked Wi-Fi but I didn't find it a problem to use The Red Lion's.

  Jun 2017

• "We have stayed twice at this property for winter breaks."

  It is a lovely and spacious cottage, just off the main street and a short stroll to the beautiful beach.

  Feb 2017

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