“The rental was perfect for my husband’s surprise 70s birthday and my granddaughter’s 3rd birthday,”
The rental was very comfortable, clean and had everything supplied which we could possibly require. The swimming pool was clean and warm ...
The rental was very comfortable, clean and had everything supplied which we could possibly require. The swimming pool was clean and warm.
The only disappointment was the swimming pool. When I made the booking through Sykes the picture of the accommodation was shown attached to the swimming pool. There was nothing on the website which listed this as a shared swimming pool. We only discovered that this had been misleading advertising when a friend looked on the website weeks later and informed us that it was advertised as a shared swimming pool. This was extremely disappointing for all of our party as this was the main reason we booked this particular accommodation. The allocation of slots for use of the pool need looking into. To only find out when your slots are on arrival is very unsatisfactory, especially when planning days out and activities away from the rental. For our Friday to Monday stay we were only allocated two one hour slots, one on Saturday and the other on Sunday. We also noticed not all of the allocated slots for the pool were used when it would have been more convenient for us to use them. I really do think you should come up with a better system.