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"The flat was very nice and clean."
It would be a good idea to have a fan in the flat.
We also think you should mention the two flights of stairs we were aware of the first flight but not the second.
We would stay again.
Reviewed by Adrian5.0★Jul 2026
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"It took some time to find the property, and access instructions were not clear, which made arrival difficult."
There were multiple access points and stairs to reach the unit, which may not be suitable for all guests.
During the stay, there was some disturbance, including noise at the door and fire alarms sounding on two occasions.
Overall, this affected the experience and we would not recommend.
Hi Mrs. Jacobs it’s Jayne here the owner of Kendal Loft apartments. I’m so sorry that your stay wasn’t as you would have hoped. This is very unusual and certainly not the feedback we normally get - we are usually scored very highly. I have tried to phone you on the contact number you gave but can’t get through. I wonder if you would mind giving Sykes another number that I can contact you on so that I may understand further what happened here and make sure it doesn’t happen again? We have a weekly fire alarm test which we have to do for health and safety reasons but I don’t understand why you might have heard it on another occasion, many thanks, Jayne
Property Owner
Reviewed by Jane1.0★May 2026
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"Enjoyed our stay, plus it was ideally situated for what we planned to do in the area."
The apartment was clean & comfortable, suitably appointed & ideal as a base to explore the area.
Reviewed by Terry4.0★May 2025
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"Perfect for a three day stopover in the centre of Kendal."
All the amenities on your doorstep (including a very handy Tesco Express opposite), clean and comfortable apartment. Countryside walks literally 10 minutes away (on foot) and train station similar distance if you're backpacking. If I had to say anything negative, there were a couple of bulbs that needed changing!
Reviewed by David5.0★Nov 2024
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"A very comfortable, immaculately clean and well presented 'modern' (refurbished) conveniently located flat in the centre of Kendal."
Ideal base for visiting the Southern Lakes area. Nearby parking available.
Many thanks for your review Helen and I hope you had a great holiday
Property Owner
Reviewed by Helen5.0★Sep 2024
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"Lovely place to stay in Kendal."
The property is very clean and modern, right in the centre of the town with plenty of parking available nearby. Brilliant for exploring Kendal lovely walks along the river, and a great base for surrounding areas.
Thank you for this lovely feedback Jenny and I’m glad you enjoyed your stay with us. Best wishes Jayne
Property Owner
Reviewed by Jenny5.0★Aug 2024
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"First impressions were good, but sadly that’s where it ended."
It would be a good idea to wash the bedding and towels in a non-bio, non-perfumed detergent as I spent my entire stay itching as soon as I got into bed, so didn’t sleep during my time there. The bedding also needs changing, when I stripped the bed upon departure as requested, there were many questionable stains on the duvet and mattress protector. The sofa and armchair also need replacing, as they’re old and now uncomfortable. This meant, there was no comfortable place for me to sit or sleep, which was far from ideal. The whole place needed a deep clean e.g. there was still curry split from the last occupant in the microwave and their hair in the bathroom.
The flat is on the top floor, up 2 steep flights of stairs, so think about how much you bring with you. The lack of parking and the one way system is also something you should consider. Leave yourself a minimum of half an hour to walk back to your car and navigate this system on the day you’re checking out. Also, although the location is great in the day, who knew at night Kendal “comes to life.” From around 10pm-1am the Tesco Extra opposite becomes the hangout spot and there’s a lot of shouting, so pack earplugs! Also, pack an eye mask as the blinds don’t fit well either. There is no reception, only an emergency contact number. As none of the above constitutes an emergency, I had no one I could contact about these matters. Sadly this was not the restorative trip I’d hoped it would be.
Hi Alison
Thank you for taking the time to review Windermere and I'm sorry that you
did not find it as comfortable as other guests have. It is very unusual for
us to have any complaints about cleanliness and I will certainly be passing
your comments on to my cleaners as we normally have excellent feedback in
that area so I'm not sure what happened here. Whilst the phone number is an
emergency number it is always available for any issues and queries you have
and I would have been happy to discuss and try to resolve any elements of
the points you raise during your stay.
Property Owner
Reviewed by Alison2.0★Aug 2024
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"Well appreciated modern flat in the centre of town"
Thank you Barry and I hope you had a great time
Property Owner
Reviewed by Barry5.0★Jul 2024
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"This apartment has an ideal layout and is furnished and decorated to a very high standard."
The bed is extremely comfortable with quality bedding. The shower with a choice of heads, is powerful and the water hot. We liked the luxurious towels and the Miniml toiletries. Thank you for the treats.
When booking, one of the items we requested in the search was parking. “Unallocated parking” is in the list of features on the website and is referred to in 2 reviews. This should read no parking available, Pay and Display car parks very close by, to avoid confusion.
The only other point would be a small frying pan and baking tray would have been useful.
We thoroughly enjoyed our stay and would highly recommend this apartment for anyone wishing to explore Kendal and the surrounding area.
Reviewed by Janet4.0★Jun 2024
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"A great central location in Kendal and only a short walk away from the castle ruins."
The unallocated parking was very close and handy. The apartment was very clean and well appointed. The bathroom was very spacious and I absolutely loved the Miniml shower gel and soap that was provided. A great last minute getaway!!
Reviewed by Sarah5.0★May 2024
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"Thank you very much for the brilliant hospitality at Windermere, letting us check in and out early was much appreciated and snacks left was a great touch."
We had found information regarding parking already but this was shared in the day by the owner as well.
Great guide for food/ things to do too in the property. Thanks again
Reviewed by Louisa5.0★Dec 2023
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