“While the cottage as a whole was good and the location was terrific, there were three items I would like to mention.”
1. The shower did not drain. This was mentioned by previous guests in the Visitors Book, yet the no action had been taken.
2. The log fire had not been cleaned out and was completely full of ash. On cleaning and building it did not light. Problems with the log fire had also been mentioned by previous guests but no remedial action taken. I have a log fire at home and this one needs an overhaul to work properly.
3. The mattress in the main bedroom has a large dent / impression in the middle, such that 2 people invariable roll into it during the night - not great.
The number left for us to contact the owner did not work so we were unable to contact to resolve.
Thank you for your help. All matters that you have helpfully raised are being addressed
We hope to welcome you back to the cottage again in the future.
- Sykes owner relations