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"Great location of the house with good amenities."
House was a really good size with a lovely dining room for family dinners. Full of everything you need in the kitchen.
Only cons is that the mattresses in the bedroom were not very comfortable and the sofas were very soft, we had elderly parents with us so weren’t great for them to get in and out of.
Reviewed by Christine3.4★Aug 2025
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"We are 4 friends who meet up annually for a get together."
We chose this property as one of our party had worked nearby many years ago.
Cleanliness was first class as was the location and accommodation.
The decor was fine, but the facilities were looking a little tired. There was only one hotel nearby, so a lot of evening meals were home cooked.
The oven and cooker let the side down,being old and poor quality.Also an immersion heater seemed out of place in a modern home, and the patio door mechanism was needing attention. Hope this is helpful.
Reviewed by Tony3.8★Jun 2025
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"The house was lovely exactly as shown, very clean and comfortable."
The bed's were comfortable and lovely clean bedding. There was everything you could need.
Dear Mrs Woodhouse,
Thank you so much for your lovely feedback. We are so happy you had a lovely time and would love to welcome you back in the future.
Property Owner
Reviewed by Jeanette5.0★Jun 2025
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"Cottage and location was lovely ."
Enjoyed watching the sea birds and dolphins from the front of the house.
Thank you for your kind comments. I am glad to hear you enjoyed your stay and look forward to welcoming you back to the property some time in the near future.
Property Owner
Reviewed by Fiona5.0★Sep 2024
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"House location and view were outstanding."
Thank you so much for your lovely feedback. We are so happy you had a lovely time and would love to welcome you back in the future.
Property Owner
Reviewed by Robert5.0★Jul 2024
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"The setee's were very uncomfortable finding it difficult to relax after a day out."
Bed springs pinged and popped every time you moved.
Beautiful house and location but needs a bit of updating. John the maintenance man was very pleasant and helpful.
Dear Mrs Clark,
We are sorry and surprised that you had issues with the settees and the bed
since we had recently replaced all the mattresses and provided brand new settees but glad that you found the property and the location beautiful and the support of our caretaker John helpful. Best wishes Astrid (owner)
Property Owner
Reviewed by Veronica3.1★Jul 2024
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"The location at the seaside was great, but the facilities in the kitchen are very incomplete."
There is no french press, no coffeepot, no teapot, no bread knife. The caretaker organized a french press (small - 8 persons?) on Tuesday.
The mattresses are uncomfortable due to the old springs.
The walls in the kitchen are in an ugly colour, the chairs need felt pads.
I cannot recommend this cottage.
Hello,
Thank you for your feedback. We’re glad you enjoyed the location.
Thank you also for bringing to our attention the missing bread knife. We’re not sure what’s happened there, but we’ll have our caretaker address it.
We have adhered to all Sykes’ recommendations regarding what the property should provide.
Unfortunately, a French Press wasn’t one of those items, but as you have stated, our caretaker tried his best to accommodate you at short notice by going out to buy one for you. We’re sorry the size of it wasn’t satisfactory for you.
We do provide a welcome pack containing instant coffee (apologies if that’s not to your liking), tea bags, hot chocolate, milk, sugar, biscuits and orange juice. This welcome pack is normally appreciated by our guests.
We’re also sorry that the freshly painted kitchen paint colour (painted in April) was not to your liking. We hope you can appreciate that everyone has different tastes. With that in mind, we decided on a fairly neutral shade (Dulux Polished Pebble), which is not an offensive colour in the least. It is also shown clearly in the photos in the Sykes listing, therefore it’s perhaps a harsh criticism. We’re sorry you found it ‘ugly’. Hopefully future guests will read your review and check that the colour of the walls is to their liking before they book the property.
The chairs in the kitchen have cushions, again, this is evident in the photos. There are also spares in the garage, so had you have made your grievances known to our caretaker, he could, again, have accommodated you.
Finally, all mattresses in the accommodation were replaced 9 months ago, so they are not ‘old’, rather brand new.
We’re sorry that the points you have listed were enough for you to leave such a review, but hope the rest of your stay was enjoyable.
Best wishes.
Property Owner
Reviewed by Klaus2.8★Jun 2024
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"Needs some TLC."
En-suite shower needs some attention to the black silicone and grout. There was no information folder left with instructions for the appliances/heating and none of the usual emergency numbers etc, we had to search for the wifi password. The dining room was rather dark so we ate in the kitchen.
Reviewed by Leslie2.8★Jun 2024
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"Beautiful house in a beautiful setting."
Wonderful views of the sea. Kitchen could do with an update and re-equipped. Nice welcome pack but no information book. Had to search for the WiFi password and track down the switch to get hot water. Lovely, secure garden which was perfect for our dog.
Thank you for comments. We are glad you enjoyed the views and that the garden allowed your dog the chance to enjoy the holiday safely with you.
We apologise you had some problems finding the WiFi code and the instruction for hot water. We are glad you were able to speak with our maintenance man who was able to help you. In response to your feedback, we have now placed additional instructions and information in the hall.
Over all we trust you had a good break.
Kind regards
Property Owner
Reviewed by Kathy4.4★Jun 2024
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"I left the hair straightener in a drawer and it said it was there."
I transferred £15 to have it sent to me and then it said it wasn't there anymore. he was very unpleasant when he told me that he was and after that he said that he was not. And nobody gave me a clear explanation.
Hello,
We’re sorry you had a poor experience with your straighteners.
However, we’re not sure who you’re referring to. When we heard you may have left your straighteners, our caretaker and cleaners looked all over and found nothing. They never told us that they had found them, so perhaps you’re talking about Sykes when you said that they said they were there? Also, the unpleasant person you would have spoken to must have been from Sykes. Sorry for this.
It’s also Sykes that ask for the £15, we don’t receive this or ask for it in these circumstances.
We do hope you found the straighteners and received a refund for the £15 from Sykes.
We hope the rest of your stay was pleasant.
Property Owner
Reviewed by Anna3.4★Mar 2024
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"Excellent will definitely be back soon"
Reviewed by Ian4.4★Nov 2023
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"Very, clean and comfortable cottage."
This cottage is very well equipped. The view of the sea is fantastic. Would love to come back. Highly recommended. Thank you.
Hi,
We are so glad that you enjoyed your stay and would love to welcome you back.
Property Owner
Reviewed by Lorraine5.0★Oct 2023
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"The beds were extremely uncomfortable."
You could feel the coils in the mattress while you were trying to sleep. The box spring on the same bed was so old the fabric was torn and rotted. The owners did respond by sending mattress pads but it didn’t do much to make it better. The handle on the washer/dryer was broken offf and it was almost impossible to open. A fork was used to pry it open. We made the owners aware of this but had to deal with it during our nine day stay. I guess the long and short of it is, if we knew these things in advance, we would not have rented it.
Reviewed by Eileen3.4★Aug 2023
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